Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102801 | RS Umum Prima Medika | 10 | 2022 | - | 94.4% | 94% | 99.84% | 100% | 84.88% | 0% | 85.22% | 100% | 100% | 100% | 100% | 96.77% | 0 |
| 102802 | RS Umum Daerah Kota Cilegon | 10 | 2022 | - | 92.11% | 100% | 0% | 0% | 17% | 3.66% | 93.86% | 98.29% | 86.21% | 0% | 0% | 100% | 0 |
| 102803 | RS Ibu dan Anak Puri Bunda | 10 | 2022 | - | 98.08% | 100% | 100% | 100% | 88.13% | 9.68% | 91.89% | 100% | 0% | 100% | 100% | 100% | 0 |
| 102804 | RS Mulya | 10 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 3.9% | 95% | 100% | 100% | 90% | 100% | 100% | 0 |
| 102805 | RS Khusus Bedah BIMC | 10 | 2022 | - | 88% | 98% | 100% | 0% | 91.37% | 0% | 83.05% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 102806 | RS Krakatau Medika | 10 | 2022 | - | 82% | 100% | 100% | 100% | 95% | 0% | 81% | 100% | 100% | 84% | 100% | 100% | 0 |
| 102807 | RS Murni Teguh Ciledug | 10 | 2022 | - | 93.5% | 100% | 99% | 100% | 97.95% | 0% | 69.33% | 98.46% | 98.17% | 79.05% | 100% | 100% | 0 |
| 102808 | RS Khusus Mata Ramata | 10 | 2022 | - | 95.5% | 100% | 100% | 0% | 83.2% | 17.61% | 87.76% | 0% | 60.62% | 80.28% | 100% | 66.67% | 0 |
| 102809 | RS Umum Daerah Patut Patuh Patju | 10 | 2022 | - | 96.46% | 98% | 100% | 84.85% | 80.98% | 0% | 100% | 100% | 96.71% | 81.89% | 100% | 100% | 0 |
| 102810 | RS Melati | 10 | 2022 | - | 99.37% | 100% | 100% | 100% | 61.67% | 0% | 42.24% | 100% | 100% | 61.11% | 100% | 100% | 0 |
| 102811 | RS Umum Daerah Awet Muda Narmada | 10 | 2022 | - | 90% | 92% | 98.68% | 100% | 100% | 0% | 95.6% | 100% | 70% | 100% | 100% | 100% | 0 |
| 102812 | RS Umum Praya | 10 | 2022 | - | 92.5% | 83% | 83.64% | 88.75% | 83.93% | 0.42% | 82.86% | 91.43% | 93.33% | 20% | 80% | 80% | 0 |
| 102813 | RS Ibu dan Anak Puri Bunda Tabanan | 10 | 2022 | - | 98.08% | 100% | 100% | 100% | 97.97% | 27.17% | 74.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102814 | RS Ibu dan Anak Bina Medika | 10 | 2022 | - | 97.97% | 99% | 100% | 100% | 75.09% | 0% | 58.22% | 100% | 100% | 25% | 100% | 100% | 0 |
| 102815 | RS Umum Daerah Serpong Utara | 10 | 2022 | - | 98.99% | 99% | 100% | 0% | 100% | 0% | 97.54% | 100% | 96.65% | 100% | 100% | 100% | 0 |
| 102816 | RS Umum Daerah Wangaya | 10 | 2022 | - | 89.33% | 97% | 100% | 100% | 99.53% | 0% | 90% | 95.43% | 99.75% | 85.71% | 100% | 83.33% | 0 |
| 102817 | RS Primaya | 10 | 2022 | - | 95.33% | 100% | 99.42% | 100% | 96.14% | 3.32% | 67.13% | 100% | 91.47% | 93.94% | 96.21% | 100% | 0 |
| 102818 | RS TK. II Udayana | 10 | 2022 | - | 98.1% | 100% | 99.15% | 94.44% | 71.21% | 1.57% | 95.49% | 100% | 97.46% | 33.33% | 100% | 100% | 0 |
| 102819 | RS Ibu dan Anak Puri Garcia | 10 | 2022 | - | 82.52% | 89% | 66% | 0% | 79.36% | 0% | 60% | 100% | 82.03% | 100% | 100% | 98.47% | 79 |
| 102820 | RS Umum Manuaba | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 77.55% | 100% | 61.5% | 100% | 100% | 100% | 0 |
| 102821 | RS Umum Kasih Ibu Kedonganan | 10 | 2022 | - | 96% | 100% | 100% | 0% | 100% | 0% | 83.61% | 100% | 90.37% | 0% | 100% | 100% | 0 |
| 102822 | RS Khusus Mata Bali Mandara | 10 | 2022 | - | 99.6% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 102823 | RS Hermina Ciledug | 10 | 2022 | - | 95% | 100% | 100% | 100% | 84.38% | 0% | 99.17% | 100% | 100% | 90% | 100% | 100% | 0 |
| 102824 | RS Daerah Mangusada | 10 | 2022 | - | 87.38% | 100% | 99.6% | 57.14% | 92.94% | 0% | 100% | 97.3% | 87.58% | 81.82% | 99.83% | 100% | 0 |
| 102825 | RS Umum Bali Royal | 10 | 2022 | - | 90% | 100% | 100% | 100% | 98.22% | 4.92% | 80.93% | 100% | 100% | 80% | 100% | 100% | 0 |
| 102826 | RS Mitra Husada | 10 | 2022 | - | 96.4% | 100% | 100% | 85% | 92% | 25% | 90% | 100% | 98% | 98% | 100% | 100% | 95 |
| 102827 | RS Premier Bintaro | 10 | 2022 | - | 94.1% | 97% | 100% | 0% | 86.5% | 7.79% | 71.2% | 92.48% | 92.92% | 0% | 100% | 100% | 0 |
| 102828 | RS Umum Kasih Ibu | 10 | 2022 | - | 97.94% | 0% | 99.89% | 100% | 88% | 0% | 92.73% | 100% | 0% | 85.86% | 100% | 100% | 0 |
| 102829 | RS Jiwa Mutiara Sukma | 10 | 2022 | - | 88.56% | 88% | 100% | % | 79% | % | 73.55% | 0% | 93.07% | 39.73% | 100% | 100% | 0 |
| 102830 | RS Umum Bhakti Asih | 10 | 2022 | - | 96.04% | 91% | 96.73% | 94.12% | 63.15% | 0.48% | 45.57% | 91.91% | 99.91% | 21.54% | 92.36% | 82.14% | 78.76 |
| 102831 | RS Umum Puri Raharja | 10 | 2022 | - | 100% | 100% | 100% | 100% | 90% | 0% | 97% | 100% | 98.5% | 85.71% | 100% | 97.22% | 0 |
| 102832 | RS Khusus Jiwa Dharma Graha | 10 | 2022 | - | 96.31% | 98% | 100% | 0% | 89.66% | 0% | 79.27% | 0% | 100% | 100% | 100% | 100% | 0 |
| 102833 | RS Umum Surya Husadha | 10 | 2022 | - | 93.17% | 100% | 100% | 100% | 89.2% | 0% | 97.65% | 100% | 94.82% | 92.02% | 100% | 100% | 0 |
| 102834 | RS Umum Daerah MGR Gabriel Manek | 10 | 2022 | - | 56.46% | 87% | 95.74% | 78.85% | 80% | 8% | 84.78% | 98% | 85% | 35% | 98% | 85.71% | 0 |
| 102835 | RS Ibu dan Anak Bunda Ciputat | 10 | 2022 | - | 94.82% | 100% | 100% | 100% | 80.7% | 0% | 78.23% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 102836 | RS Umum Wisma Prashanti | 10 | 2022 | - | 80% | 91% | 94.64% | 100% | 100% | 0% | 63.87% | 100% | 99.85% | 33.33% | 96.11% | 100% | 0 |
| 102837 | RS Umum Daerah Kota Mataram | 10 | 2022 | - | 83.5% | 85% | 100% | 75% | 99.85% | 0% | 99.9% | 100% | 98.47% | 100% | 100% | 100% | |
| 102838 | RS Ibu dan Anak Dhia | 10 | 2022 | - | 81.73% | 84% | 100% | 100% | 98.8% | 0% | 83.33% | 0% | 94.4% | 33.33% | 100% | 100% | 94 |
| 102839 | RS Harapan Keluarga | 10 | 2022 | - | 83% | 87% | 91% | 84% | 81% | 2% | 83% | 87% | 85% | 80% | 89% | 87% | 0 |
| 102840 | RS Kristen Lende Moripa | 10 | 2022 | - | 87.9% | 89% | 88.62% | 100% | 94.84% | 0% | 87.16% | 100% | 63.01% | 0% | 72.78% | 0% | 0 |
| 102841 | RS Siloam Hospitals Kelapa Dua | 10 | 2022 | - | 88.06% | 100% | 100% | % | 39% | 11.7% | 78.57% | 82.41% | 100% | 66.67% | 96% | 81.25% | 0 |
| 102842 | RS Tk. III Wirasakti Kupang | 10 | 2022 | - | 92.2% | 95% | 100% | 100% | 98.22% | 0% | 78.53% | 93.67% | 94.07% | 83.18% | 100% | 100% | 0 |
| 102843 | RS Umum Daerah Banten | 10 | 2022 | - | 85.46% | 100% | 100% | 0% | 92.31% | 13.83% | 98.86% | 100% | 87.43% | 27.73% | 100% | 100% | 0 |
| 102844 | RS Umum Daerah Tabanan | 10 | 2022 | - | 100% | 100% | 100% | 0% | 99.54% | 2.29% | 99.45% | 100% | 96.4% | 99.21% | 100% | 100% | 0 |
| 102845 | RS Sari Asih Ciputat | 10 | 2022 | - | 92.5% | 96% | 100% | 80% | 35.76% | 1.71% | 70.73% | 88% | 99.95% | 74.8% | 100% | 88.89% | 0 |
| 102846 | RS Medika Lestari | 10 | 2022 | - | 50.5% | 100% | 100% | 75% | 85.17% | 0% | 44.52% | 100% | 83.54% | 91.67% | 100% | 100% | 0 |
| 102847 | RS UniMedika Sepatan | 10 | 2022 | - | 51.5% | 45% | 100% | 26.67% | 60.18% | 0% | 28.48% | 100% | 86.11% | 0% | 100% | 100% | 100 |
| 102848 | RS Umum Bali Holistik | 10 | 2022 | - | 94.5% | 100% | 100% | 0% | 100% | 0% | 97.44% | 100% | 99.27% | 97.79% | 0% | 0% | 0 |
| 102849 | RS Ibu dan Anak Vitalaya | 10 | 2022 | - | 75% | 80% | 100% | 88.24% | 71.96% | 0% | 77.56% | 100% | 70.42% | 70.97% | 100% | 100% | 0 |
| 102850 | RS Umum Daerah S. K. Lerik | 10 | 2022 | - | 97.97% | 89% | 97.2% | 100% | 37.5% | 56.1% | 98.7% | 100% | 100% | 0% | 76.27% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.