Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103351 | RS Umum St. Elisabeth | 11 | 2022 | - | 73.26% | 100% | 100% | 0% | 41.26% | 3.66% | 69.93% | 89.36% | 80.59% | 77.27% | 100% | 100% | 0 |
| 103352 | RS Umum Mitra Keluarga Depok | 11 | 2022 | - | 100% | 100% | 100% | 0% | 56.5% | 0% | 66.92% | 100% | 100% | 0% | 100% | 100% | 0 |
| 103353 | RS Umum Kartika Kasih | 11 | 2022 | - | 83% | 100% | 96.67% | 100% | 69.84% | 0% | 80.23% | 100% | 100% | 100% | 95.7% | 0% | 0 |
| 103354 | RS Umum Kartika Husada | 11 | 2022 | - | 86.67% | 100% | 100% | 70% | 82.62% | 6.25% | 22.03% | 100% | 83.73% | 64.17% | 100% | 100% | 0 |
| 103355 | RS Paru Dr. H. A. Rotinsulu | 11 | 2022 | - | 90.94% | 100% | 100% | 0% | 75.89% | 0% | 93.87% | 100% | 86.92% | 100% | 20% | 100% | 0 |
| 103356 | RS Umum Sentra Medika | 11 | 2022 | - | 94.74% | 89% | 99.98% | 0% | 97.35% | 5.38% | 52.1% | 100% | 80.3% | 100% | 100% | 97.87% | 0 |
| 103357 | RS Umum Permata Keluarga Jababeka | 11 | 2022 | - | 91.89% | 100% | 100% | 0% | 83.51% | 0% | 79.81% | 100% | 100% | 80.56% | 100% | 100% | 0 |
| 103358 | RS Ibu dan Anak Rinova Intan | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103359 | RS Umum Mutiara Hati | 11 | 2022 | - | 90.12% | 92% | 100% | 100% | 97.15% | 77.27% | 59.72% | 100% | 99.74% | 83.67% | 100% | 100% | 95.56 |
| 103360 | RS Umum Pamanukan Medical Center (PMC) | 11 | 2022 | - | 93.09% | 100% | 100% | 100% | 73.33% | 0.51% | 72.73% | 95.75% | 100% | 100% | 100% | 85.71% | 0 |
| 103361 | RS Umum Bhayangkara Tk IV Bogor | 11 | 2022 | - | 90% | 90% | 100% | 100% | 80.49% | 0% | 87.5% | 100% | 85.2% | 80% | 0% | 100% | 89 |
| 103362 | RS Umum Daerah Cabangbungin | 11 | 2022 | - | 88.24% | 95% | 99.97% | 100% | 62.87% | 0% | 68.18% | 100% | 92.65% | 0% | 100% | 0% | 83.47 |
| 103363 | RS Umum Azra | 11 | 2022 | - | 90.37% | 100% | 100% | 0% | 90.76% | 0% | 59.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103364 | RS Karisma Cimareme | 11 | 2022 | - | 76.5% | 90% | 100% | 61.9% | 69.35% | 100% | 54.78% | 100% | 95.83% | 80.85% | 100% | 100% | 0 |
| 103365 | RSU Bhayangkara Tk. II Sartika Asih | 11 | 2022 | - | 88.04% | 100% | 100% | 100% | 60% | 0% | 97.37% | 100% | 97.11% | 0% | 100% | 100% | 0 |
| 103366 | RS Umum Dewi Sri | 11 | 2022 | - | 76.94% | 98% | 100% | 100% | 53.52% | 2.38% | 60.78% | 71.43% | 62.44% | 100% | 100% | 100% | 0 |
| 103367 | RS Khusus Ginjal Ny. R. A. Habibie | 11 | 2022 | - | 80.3% | 100% | 97.88% | 0% | 74.73% | 5.43% | 70.99% | 100% | 92.51% | 93.75% | 100% | 100% | 0 |
| 103368 | RS Umum Vania | 11 | 2022 | - | 96.42% | 100% | 99.99% | 100% | 84.36% | 0% | 78.57% | 100% | 99.78% | 80% | 100% | 100% | 0 |
| 103369 | Siloam Hospitals Lippo Cikarang | 11 | 2022 | - | 90.43% | 99% | 100% | 100% | 72.27% | 15.76% | 65.31% | 100% | 96.54% | 84% | 100% | 100% | 0 |
| 103370 | RS Umum Taman Harapan Baru | 11 | 2022 | - | 80% | 100% | 87.36% | 18.46% | 100% | 0% | 72.64% | 100% | 80.08% | 85.06% | 100% | 100% | 0 |
| 103371 | RS Umum Karya Husada | 11 | 2022 | - | 92.79% | 97% | 94.37% | 28.57% | 98% | 13.66% | 49.93% | 95.24% | 99.97% | 68% | 93.5% | 100% | 0 |
| 103372 | RS Ibu dan Anak Kartini | 11 | 2022 | - | 94.64% | 97% | 95.45% | 88.46% | 95.5% | 4.76% | 93.83% | 95.15% | 95.42% | 93.03% | 95.17% | 92.21% | 100 |
| 103373 | RS Umum Juwita | 11 | 2022 | - | 98.67% | 98% | 79.31% | 100% | 100% | 0% | 68.9% | 100% | 96.47% | 0% | 100% | 100% | 100 |
| 103374 | Rumah Sakit Mitra Plumbon Cibitung | 11 | 2022 | - | 86.73% | 100% | 100% | 100% | 85.26% | 0.24% | 66.82% | 100% | 90.41% | 83.33% | 99.82% | 100% | 82 |
| 103375 | RS Siloam Bekasi Timur | 11 | 2022 | - | 93.91% | 99% | 97.18% | 0% | 95.26% | 28.65% | 75% | 100% | 100% | 81.82% | 100% | 92% | 0 |
| 103376 | RS Umum Helsa | 11 | 2022 | - | 78.06% | 96% | 97.48% | 0% | 91.47% | 0% | 47.81% | 100% | 96.32% | 83.33% | 83.61% | 100% | 0 |
| 103377 | RS Umum Proklamasi | 11 | 2022 | - | 83.5% | 100% | 96.88% | 0% | 91.92% | 0% | 83.33% | 100% | 83.29% | 0% | 75% | 100% | 0 |
| 103378 | RS Umum Masmitra | 11 | 2022 | - | 95.67% | 82% | 100% | 0% | 73.33% | 0% | 66.67% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 103379 | RS Umum Medirossa Cikarang | 11 | 2022 | - | 98.31% | 97% | 83.33% | 100% | 80.4% | 2% | 89.29% | 100% | 75.03% | 78.57% | 100% | 100% | 93.3 |
| 103380 | RS Umum Harapan Mulia | 11 | 2022 | - | 92.58% | 95% | 98.8% | 100% | 97.7% | 0% | 65.2% | 100% | 81.56% | 85.79% | 98.05% | 76.74% | 0 |
| 103381 | RS Umum Santosa Hospital Bandung Central | 11 | 2022 | - | 99.8% | 100% | 100% | 0% | 84.06% | 1.29% | 87.83% | 82.64% | 98% | 100% | 100% | 100% | 0 |
| 103382 | RS Siloam Sentosa | 11 | 2022 | - | 95% | 99% | 98.15% | 100% | 61.9% | 19.5% | 88.02% | 100% | 89.85% | 82.86% | 100% | 87.62% | 0 |
| 103383 | RS Umum Islam Karawang | 11 | 2022 | - | 68.83% | 76% | 95.32% | 85.71% | 25.83% | 24.42% | 82.14% | 100% | 95.14% | 82.12% | 96.46% | 100% | 80 |
| 103384 | RS Ibu dan Anak Graha Medika Padalarang | 11 | 2022 | - | 95.5% | 99% | 100% | 87.5% | 100% | 11.43% | 91% | 100% | 87% | 88.57% | 100% | 100% | 0 |
| 103385 | RS Umum Bungsu | 11 | 2022 | - | 73.5% | 86% | 100% | 100% | 90.04% | 0% | 98.58% | 100% | 99.5% | 100% | 100% | 100% | 97 |
| 103386 | RS Mekar Sari | 11 | 2022 | - | 100% | 100% | 100% | 100% | 82.2% | 0% | 82.89% | 100% | 88.67% | 82.19% | 100% | 100% | 92.45 |
| 103387 | RS Umum Annisa | 11 | 2022 | - | 86.37% | 100% | 100% | 66.67% | 74.9% | 1.2% | 68.98% | 100% | 86.33% | 88.89% | 100% | 100% | 0 |
| 103388 | RS Umum Metro Hospitals | 11 | 2022 | - | 100% | 100% | 100% | 80% | 87.99% | 0.84% | 97.84% | 100% | 96.93% | 85.71% | 100% | 100% | 93 |
| 103389 | RS Umum Santo Yusup | 11 | 2022 | - | 73.49% | 78% | 79.41% | 0% | 87% | 0% | 88.72% | 96.86% | 97.78% | 75% | 95.12% | 0% | 0 |
| 103390 | RS Primaya Karawang | 11 | 2022 | - | 84.89% | 95% | 100% | 90.91% | 97.56% | 4.42% | 97.96% | 100% | 96.29% | 83.33% | 95.88% | 100% | 0 |
| 103391 | RS Umum Daerah Pondokgede | 11 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 33.33% | 100% | 100% | 99.25% | 71.43% | 100% | 100% | 0 |
| 103392 | RS Umum Satria Medika | 11 | 2022 | - | 69.5% | 77% | 100% | 0% | 90% | 0% | 100% | 100% | 73% | 100% | 100% | 95% | 95 |
| 103393 | RS Umum Bhakti Husada II Purwakarta | 11 | 2022 | - | 91.69% | 100% | 100% | 100% | 87.5% | 0% | 94.14% | 100% | 82.75% | 85.71% | 100% | 100% | 0 |
| 103394 | RS Umum Karina Medika | 11 | 2022 | - | 86.01% | 83% | 88.36% | 100% | 81.39% | 0% | 88.79% | 100% | 86.44% | 88.79% | 100% | 87.5% | 82 |
| 103395 | RS Umum Daerah Bantar Gebang | 11 | 2022 | - | 82.76% | 93% | 100% | 0% | 76.05% | 14.29% | 70% | 100% | 88.69% | 0% | 100% | 0% | 0 |
| 103396 | RS Khusus Bedah Halmahera Siaga | 11 | 2022 | - | 96.13% | 96% | 98.85% | 0% | 47.77% | 0% | 50.98% | 100% | 0% | 100% | 100% | 100% | 0 |
| 103397 | RS Umum Daerah Lembang | 11 | 2022 | - | 89.9% | 98% | 99.2% | 66.67% | 79.44% | 4.55% | 94.33% | 100% | 88.1% | 66.67% | 100% | 100% | 0 |
| 103398 | RS Umum Daerah Cililin | 11 | 2022 | - | 95.36% | 99% | 86.34% | 100% | 81.94% | 0% | 86.72% | 99.44% | 98.8% | 65.71% | 99.33% | 0% | 0 |
| 103399 | RS Primaya Bekasi Utara | 11 | 2022 | - | 86.75% | 97% | 100% | 0% | 98.78% | 0.66% | 98% | 100% | 81.33% | 86.67% | 99.8% | 100% | 0 |
| 103400 | RS San Medical Center | 11 | 2022 | - | 92% | 91% | 92% | 100% | 66.67% | 0% | 68.75% | 0% | 0.01% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.