Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 103401 | RS Emma | 4 | 2023 | 92.42% | 100% | 100% | 100% | 84.31% | 0% | 64.92% | 100% | 80.14% | 82.05% | 82.5% | 100% | 0 |
| 103402 | RS Umum Daerah Dr. Soedono Madiun | 4 | 2023 | 81.28% | 100% | 100% | 40% | 78.81% | 7.59% | 98.9% | 82.81% | 90.02% | 85.71% | 100% | 100% | 0 |
| 103403 | RS Umum Islam Siti Aisyah | 4 | 2023 | 92.98% | 96% | 100% | 100% | 30.51% | 0% | 73.97% | 4.76% | 99.73% | 0% | 100% | 100% | 0 |
| 103404 | RS Umum Murni Asih | 4 | 2023 | 99.5% | 100% | 100% | 3.45% | 44.5% | 0% | 94.5% | 94.5% | 100% | 94.5% | 100% | 100% | 0 |
| 103405 | RS Ibu dan Anak Permata Dalima | 4 | 2023 | 99% | 95% | 96.67% | 0% | 88% | 0% | 94.12% | 100% | 95% | 90% | 100% | 100% | 0 |
| 103406 | RS Umum Amanah | 4 | 2023 | 93% | 97% | 99.14% | 95.2% | 94.99% | 1.98% | 92.62% | 100% | 69.84% | 84.49% | 95.11% | 80% | 0 |
| 103407 | RS Ibu dan Anak Permata Ibunda | 4 | 2023 | 79.82% | 80% | 75% | 100% | 33.55% | 0% | 100% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 103408 | RS Gatoel | 4 | 2023 | 92.67% | 100% | 100% | 0% | 97.95% | 0% | 89.64% | 100% | 96.26% | 100% | 100% | 100% | 0 |
| 103409 | RS Ibu dan Anak Galeri Candra Malang | 4 | 2023 | 75.83% | 77% | 91.67% | 92.31% | 31.82% | 0% | 70.51% | 100% | 91.55% | 0% | 100% | 0% | 0 |
| 103410 | RS Umum Lavalette Malang | 4 | 2023 | 99.17% | 100% | 100% | 100% | 100% | 0% | 80.19% | 100% | 95.84% | 81.58% | 100% | 100% | 0 |
| 103411 | RS Muhammadiyah Gresik | 4 | 2023 | 96.89% | 100% | 100% | 100% | 93.66% | 0% | 57.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103412 | RS SHL | 4 | 2023 | 89.33% | 91% | 90.44% | 100% | 85.99% | 4.17% | 95.61% | 100% | 91.33% | 88.33% | 90% | 100% | 0 |
| 103413 | RS Alinda Husada | 4 | 2023 | 94% | 100% | 84.29% | 100% | 84.38% | 0% | 81% | 100% | 99.23% | 82.81% | 100% | 100% | 0 |
| 103414 | RS St. Carolus Summarecon Serpong | 4 | 2023 | 95.2% | 100% | 100% | 100% | 94.15% | 0% | 85.68% | 100% | 8.91% | 0% | 97.5% | 100% | 0 |
| 103415 | RS Umum Daerah Kabupaten Tangerang | 4 | 2023 | 94.75% | 100% | 98.25% | 96.08% | 38.44% | 10% | 98.25% | 98.67% | 83.75% | 80% | 99.5% | 100% | 0 |
| 103416 | RS Ibu dan Anak Selaras | 4 | 2023 | 62.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 103417 | Metro Hospitals Cikupa | 4 | 2023 | 99.64% | 92% | 100% | 0% | 100% | 0.58% | 44.34% | 100% | 97.7% | 99.27% | 100% | 100% | 0 |
| 103418 | RS Umum Panti Nirmala | 4 | 2023 | 99.72% | 100% | 100% | 100% | 100% | 0% | 64.84% | 87.97% | 99.48% | 79.37% | 99.65% | 100% | 0 |
| 103419 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 4 | 2023 | 96.33% | 96% | 100% | 100% | 86.36% | 100% | 85.88% | 100% | 86.84% | 86.47% | 100% | 85.96% | 0 |
| 103420 | RS Umum Daerah Kota Malang | 4 | 2023 | 86.23% | 96% | 100% | 100% | 94.69% | 0% | 98.57% | 100% | 98.59% | 88.24% | 93.6% | 100% | 0 |
| 103421 | RS Surya Medika | 4 | 2023 | 77.57% | 88% | 100% | 33.33% | 54.9% | 24% | 64.43% | 100% | 94.32% | 0% | 66.67% | 100% | 0 |
| 103422 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 4 | 2023 | 85% | 100% | 100% | 100% | 81.65% | 0% | 92.65% | 100% | 100% | 0% | 0% | 0% | 0 |
| 103423 | RS Umum Persada Hospital | 4 | 2023 | 95.62% | 90% | 91.03% | 100% | 70.89% | 91.77% | 74.97% | 100% | 97.18% | 94.37% | 100% | 100% | 0 |
| 103424 | RS Umum Ratih | 4 | 2023 | 88% | 95% | 100% | 100% | 74% | 0% | 92% | 100% | 98% | 90% | 93.33% | 100% | 0 |
| 103425 | RS Umum Daerah dr. H. Moh. Anwar | 4 | 2023 | 90.97% | 85% | 99.9% | 100% | 4% | 0% | 97.46% | 100% | 90.29% | 100% | 100% | 0% | 0 |
| 103426 | RS Islam Surabaya | 4 | 2023 | 99% | 98% | 100% | 100% | 100% | 0% | 77.19% | 100% | 99.06% | 100% | 100% | 100% | 0 |
| 103427 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 4 | 2023 | 0.9% | 99% | 100% | 87.5% | 99.91% | 5.43% | 97.3% | 100% | 98.59% | 90.05% | 99.67% | 100% | 0 |
| 103428 | RS Umum Daerah Husada Prima | 4 | 2023 | 96% | 100% | 100% | 96.55% | 72.53% | 3.85% | 100% | 98.75% | 89.9% | 96.77% | 100% | 100% | 0 |
| 103429 | RS Orthopedi dan Traumatologi Surabaya | 4 | 2023 | 98.63% | 100% | 100% | 0% | 77.86% | 2.82% | 62.13% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 103430 | RS Umum Daha Husada | 4 | 2023 | 91.79% | 98% | 97.53% | 0% | 24.59% | 0% | 89.22% | 97.22% | 81.25% | 83.33% | 93.09% | 100% | 0 |
| 103431 | RS Ibu dan Anak Aisyiyah | 4 | 2023 | 94.05% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 100% | 93.33% | 100% | 0% | 0 |
| 103432 | RS Umum Royal Surabaya | 4 | 2023 | 82.25% | 98% | 90.62% | 100% | 24.19% | 4.55% | 85.94% | 100% | 98.95% | 100% | 92.19% | 0% | 0 |
| 103433 | RS Umum Adi Husada Kapasari | 4 | 2023 | 94.38% | 98% | 100% | 0% | 76.15% | 0% | 88.64% | 100% | 99.99% | 88.47% | 100% | 100% | 0 |
| 103434 | RS Onkologi | 4 | 2023 | 85.93% | 100% | 100% | 0% | 35.16% | 0% | 97.53% | 100% | 100% | 0% | 100% | 100% | 0 |
| 103435 | RS Umum Daerah Mardi Waluyo | 4 | 2023 | 92.38% | 98% | 98.19% | 100% | 69.74% | 0% | 95.53% | 99.15% | 95% | 100% | 99.56% | 100% | 0 |
| 103436 | RS Surabaya Medical Service | 4 | 2023 | 92.5% | 100% | 94.53% | 100% | 92.99% | 0% | 100% | 100% | 96.72% | 100% | 100% | 0% | 0 |
| 103437 | RS Islam Garam Kalianget | 4 | 2023 | 81.59% | 100% | 100% | 84.62% | 91.23% | 0% | 84.62% | 70.31% | 70.31% | 0% | 100% | 100% | 0 |
| 103438 | RS TNI AL Dr. Oepomo | 4 | 2023 | 89.81% | 99% | 100% | 0% | 91.59% | 0% | 88.05% | 100% | 100% | 91.3% | 100% | 0% | 0 |
| 103439 | RS Islam Darus Syifa | 4 | 2023 | 87.5% | 99% | 100% | 0% | 67% | 0.67% | 61.2% | 100% | 100% | 95.65% | 100% | 100% | 0 |
| 103440 | RS Umum Al-Irsyad Surabaya | 4 | 2023 | 88.04% | 98% | 99.22% | 0% | 98.23% | 0% | 89.84% | 100% | 88.59% | 92.86% | 99.19% | 100% | 0 |
| 103441 | RS Umum Anna Medika Madura | 4 | 2023 | 68% | 64% | 100% | 100% | 49.68% | 0% | 38.23% | 100% | 95.7% | 66.67% | 90.3% | 100% | 0 |
| 103442 | RS Ibu dan Anak Perdana Medica | 4 | 2023 | 91.54% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 94.44% | 100% | 0% | 0% | 0 |
| 103443 | RS Baptis Kediri | 4 | 2023 | 94.13% | 100% | 100% | 100% | 47.3% | 0% | 86.04% | 99.5% | 98.89% | 85.42% | 99.93% | 100% | 0 |
| 103444 | RS Primasatya Husada Citra (PHC) Surabaya | 4 | 2023 | 85.53% | 100% | 100% | 100% | 93.39% | 1.72% | 79.38% | 100% | 99.97% | 98.57% | 100% | 100% | 0 |
| 103445 | RS Gigi dan Mulut Nala Husada | 4 | 2023 | 92.54% | 95% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 103446 | RS Mitra Keluarga Kenjeran | 4 | 2023 | 0% | 0% | 100% | 100% | 57.34% | 1.03% | 0% | 100% | 100% | 0% | 0% | 100% | 0 |
| 103447 | RS Umum Daerah Haji Provinsi Jawa Timur | 4 | 2023 | 98.7% | 91% | 100% | 0% | 87.68% | 3.61% | 94.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103448 | RS Umum Siloam Hospitals Surabaya | 4 | 2023 | 98.99% | 100% | 100% | 0% | 75.24% | 1.56% | 80.43% | 100% | 94.18% | 100% | 100% | 100% | 0 |
| 103449 | RS Nindhita | 4 | 2023 | 61.9% | 88% | 100% | 100% | 75% | 0% | 96% | 100% | 72% | 100% | 91.67% | 100% | 0 |
| 103450 | RS Ibu dan Anak Putri Surabaya | 4 | 2023 | 94.73% | 93% | 97.07% | 100% | 81.74% | 0% | 95.92% | 100% | 99.79% | 90.1% | 77.38% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.