Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 104601 | RS Umum Daerah Bengkalis | 11 | 2022 | - | 94.91% | 95% | 98.58% | 93.88% | 43.64% | 38.27% | 93.61% | 100% | 93.87% | 100% | 100% | 100% | 0 |
| 104602 | RS Umum Daerah Selasih Riau | 11 | 2022 | - | 70.1% | 82% | 87.25% | 83.33% | 80.4% | 3.2% | 80% | 100% | 84.98% | 81.08% | 78% | 100% | 71.59 |
| 104603 | RS Umum Kasih Ibu Rengat | 11 | 2022 | - | 86% | 94% | 98.46% | 100% | 89.47% | 0% | 83% | 100% | 99.44% | 87.43% | 100% | 100% | 0 |
| 104604 | RS Ibu Anak Norfa Husada | 11 | 2022 | - | 95.65% | 100% | 100% | 100% | 97.2% | 0% | 98.4% | 100% | 90% | 99.2% | 100% | 100% | 0 |
| 104605 | RS Umum Ibnu Sina Kota Payakumbuh | 11 | 2022 | - | 92% | 100% | 98.53% | 0% | 85.83% | 0% | 61.38% | 100% | 83.99% | 86.96% | 100% | 100% | 0 |
| 104606 | RS Umum Pelita | 11 | 2022 | - | 86% | 100% | 100% | 100% | 46.67% | 0% | 30% | 100% | 62% | 70% | 80% | 80% | 0 |
| 104607 | RS Umum Surya Insani | 11 | 2022 | - | 82.6% | 89% | 74.55% | 100% | 72.99% | 0% | 85.55% | 100% | 100% | 83.87% | 100% | 100% | 0 |
| 104608 | RS Umum Daerah Tengku Sulung | 11 | 2022 | - | 88.09% | 86% | 97.56% | 0% | 90.28% | 0% | 100% | 100% | 78.95% | 83.33% | 100% | 100% | 0 |
| 104609 | RS Umum Azzahra | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 99.5% | 100% | 96.18% | 0% | 100% | 100% | 0 |
| 104610 | RS 3M Plus | 11 | 2022 | - | 80% | 100% | 100% | 0% | 81.25% | 0% | 25% | 74.29% | 98.63% | 72% | 100% | 100% | 0 |
| 104611 | RS Umum Awal Bros Ujung Batu | 11 | 2022 | - | 83.5% | 88% | 100% | 100% | 88.24% | 3.21% | 92.28% | 100% | 99.75% | 92.86% | 89.74% | 100% | 0 |
| 104612 | RS Umum Daerah Puri Husada Tembilahan | 11 | 2022 | - | 90.58% | 100% | 98.17% | 0% | 58.92% | 21.53% | 99.39% | 81.48% | 100% | 94.21% | 100% | 100% | 0 |
| 104613 | RS Khusus Mata SMEC | 11 | 2022 | - | 88.5% | 100% | 100% | 0% | 92.93% | 0% | 100% | 100% | 97.78% | 100% | 100% | 100% | 0 |
| 104614 | RS Type D Perawang | 11 | 2022 | - | 90.79% | 99% | 100% | % | 85.02% | % | 38.24% | 100% | 90.19% | 0% | 100% | 100% | 67 |
| 104615 | RS Umum Daerah Kabupaten Kepulauan Meranti | 11 | 2022 | - | 86.37% | 95% | 99.86% | 100% | 12.08% | 3.85% | 98.92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104616 | RS Umum Daerah Bangkinang | 11 | 2022 | - | 87.37% | 95% | 100% | 100% | 33.03% | 0% | 88.31% | 100% | 94.11% | 0% | 100% | 100% | 0 |
| 104617 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 11 | 2022 | - | 83.39% | 86% | 92.49% | 83.33% | 85.11% | 6.52% | 93.82% | 100% | 100% | 0% | 92.79% | 0% | 0 |
| 104618 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 11 | 2022 | - | 84.31% | 93% | 100% | 100% | 74.15% | 0% | 97.59% | 100% | 99.19% | 67.74% | 84.66% | 50% | 0 |
| 104619 | RS Ibu dan Anak Milano | 11 | 2022 | - | 83.5% | 94% | 98% | 66.67% | 73.31% | 10% | 100% | 100% | 90.35% | 83.5% | 100% | 100% | 0 |
| 104620 | RS Umum Tandun | 11 | 2022 | - | 99.09% | 100% | 99.45% | 0% | 3.19% | 3.03% | 97.57% | 100% | 41.75% | 89.74% | 90.28% | 0% | 0 |
| 104621 | RS Umum Permata Hati | 11 | 2022 | - | 80% | 90% | 100% | 40% | 69.23% | 0% | 66.32% | 100% | 86.9% | 100% | 91.3% | 100% | 0 |
| 104622 | RS Ibu Anak Husada Bunda | 11 | 2022 | - | 92.5% | 100% | 100% | 100% | 87.5% | 0% | 86.21% | 100% | 87.36% | 85.06% | 100% | 100% | 92 |
| 104623 | RS Umum Amalia Medika | 11 | 2022 | - | 89.41% | 100% | 100% | 96.77% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104624 | RS Umum Thursina | 11 | 2022 | - | 89% | 100% | 100% | 87.5% | 75% | 2.13% | 75% | 100% | 93.75% | 85.71% | 100% | 100% | 0 |
| 104625 | RS Umum Daerah Indrasari Rengat | 11 | 2022 | - | 78.16% | 91% | 100% | 0% | 82.76% | 0% | 100% | 100% | 0% | 0% | 90.64% | 100% | 0 |
| 104626 | RS Umum Efarina | 11 | 2022 | - | 84% | 84% | 96% | 96.67% | 96% | 4% | 96% | 95% | 99.87% | 90% | 99% | 81% | 0 |
| 104627 | RS AL Dr. Komang Makes Belawan | 12 | 2022 | - | 100% | 100% | 100% | 0% | 88.98% | 0% | 100% | 100% | 99.94% | 100% | 100% | 0% | 100 |
| 104628 | RS Umum Mitra Medika Amplas | 12 | 2022 | - | 98.8% | 100% | 100% | 0% | 56.88% | 0% | 92.56% | 100% | 100% | 44.44% | 87.88% | 100% | 85.28 |
| 104629 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 12 | 2022 | - | 84.42% | 92% | 93.64% | 94.2% | 86.4% | 6.17% | 92.52% | 100% | 99.75% | 91.21% | 94.74% | 100% | 84 |
| 104630 | RS Umum Wulan Windy | 12 | 2022 | - | 93.33% | 100% | 100% | 44.44% | 88.46% | 9.88% | 86.25% | 100% | 96.5% | 100% | 100% | 100% | 87.68 |
| 104631 | RS Umum Siloam Dhirga Surya | 12 | 2022 | - | 96.4% | 100% | 100% | 0% | 49.5% | 4.44% | 86.21% | 99.58% | 100% | 52.94% | 100% | 66.67% | 86 |
| 104632 | RS Umum Madani | 12 | 2022 | - | 84% | 94% | 100% | 80.77% | 77.58% | 4.85% | 78.14% | 98.25% | 99.55% | 80.45% | 100% | 100% | 78.72 |
| 104633 | RS Umum Martha Friska Multatuli | 12 | 2022 | - | 87.5% | 100% | 100% | 100% | 91.05% | 0% | 70% | 100% | 91.28% | 95.83% | 100% | 100% | 79.33 |
| 104634 | RS Umum Mitra Sejati | 12 | 2022 | - | 88.85% | 95% | 98.08% | 80.39% | 93.33% | 3.46% | 68.27% | 90.24% | 100% | 65.38% | 95.43% | 75% | 65 |
| 104635 | RS Umum Amalia Medika | 12 | 2022 | - | 85.88% | 100% | 100% | 53.85% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 96 |
| 104636 | RS Umum Daerah Selasih Riau | 12 | 2022 | - | 77.5% | 85% | 86.96% | 85.71% | 83.33% | 2.73% | 81.25% | 100% | 84.87% | 83.33% | 80% | 100% | 71.59 |
| 104637 | RS Umum Imelda Pekerja Indonesia | 12 | 2022 | - | 82.09% | 84% | 91.81% | 81.48% | 87.95% | 0% | 81.47% | 87.48% | 82.1% | 76.47% | 87.5% | 80% | 74.2 |
| 104638 | RS 3M Plus | 12 | 2022 | - | 80% | 100% | 100% | 0% | 93.94% | 4.11% | 25% | 85.71% | 98.63% | 72% | 100% | 100% | 85 |
| 104639 | RS Islam Siti Rahmah | 12 | 2022 | - | 93.26% | 97% | 100% | 100% | 55.4% | 11.76% | 40.19% | 100% | 100% | 86.36% | 100% | 100% | 80.5 |
| 104640 | RS Umum Daerah dr. Rasidin Padang | 12 | 2022 | - | 89.67% | 96% | 98.43% | 88.89% | 47.56% | 20.93% | 92.69% | 100% | 90.78% | 0% | 100% | 0% | 79.82 |
| 104641 | RS Khusus Bedah Ropanasuri | 12 | 2022 | - | 89.78% | 100% | 100% | % | 87.14% | 11.84% | 29.69% | 100% | 58.79% | 100% | 100% | 100% | 88.5 |
| 104642 | RS Umum Semen Padang Hospital | 12 | 2022 | - | 88.72% | 93% | 100% | 100% | 20.32% | 10.64% | 14.06% | 100% | 81.82% | 80.42% | 100% | 100% | 86 |
| 104643 | RS Jiwa dr. Yaunin | 12 | 2022 | - | 95.55% | 88% | 100% | % | 84.11% | % | 100% | 100% | 100% | 0% | 100% | 0% | 80.92 |
| 104644 | RS Bhayangkara Padang | 12 | 2022 | - | 100% | 100% | 100% | 100% | 90% | 0% | 87.14% | 100% | 97.98% | 100% | 100% | 100% | 82 |
| 104645 | RS Ibu dan Anak Milano | 12 | 2022 | - | 83.5% | 94% | 100% | 54.55% | 76.53% | 3.33% | 100% | 100% | 89.81% | 92.45% | 100% | 0% | 81.18 |
| 104646 | RS Umum Islam Ibnu Sina | 12 | 2022 | - | 93.25% | 100% | 99.74% | 100% | 57.21% | 0% | 86.44% | 100% | 88.96% | 81.59% | 100% | 100% | 80.02 |
| 104647 | RS Umum Yos Sudarso | 12 | 2022 | - | 96.15% | 96% | 100% | 11.11% | 82.92% | 2.38% | 61.99% | 100% | 80% | 100% | 96.67% | 100% | 0 |
| 104648 | RS Umum Daerah Indrasari Rengat | 12 | 2022 | - | 79% | 91% | 100% | 0% | 84.31% | 1.18% | 98.06% | 100% | 0% | 0% | 78.9% | 100% | 79.6 |
| 104649 | RSUP Dr. M. Djamil | 12 | 2022 | - | 94.18% | 100% | 100% | 85.71% | 81.02% | 20.2% | 96.88% | 84.01% | 99.73% | 100% | 100% | 100% | 81.02 |
| 104650 | RS Umum Materna | 12 | 2022 | - | 43% | 100% | 100% | 0% | 100% | 0% | 96.23% | 100% | 0% | 100% | 100% | 0% | 84.3 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.