Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 104501 | RS Umum Awal Bros Pekanbaru | 4 | 2023 | 97.17% | 100% | 100% | 0% | 61.99% | 0.77% | 86.33% | 100% | 83.4% | 94.89% | 98.11% | 100% | 0 |
| 104502 | RS Umum Madina | 4 | 2023 | 72.64% | 74% | 94.89% | 50% | 73.47% | 0% | 53.09% | 100% | 97.87% | 97.37% | 93.84% | 100% | 0 |
| 104503 | RS Bhayangkara Dumai | 4 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 100% | 0 |
| 104504 | RS Ibunda | 4 | 2023 | 92.58% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.67% | 80% | 100% | 100% | 0 |
| 104505 | RS Otak DR. Drs. M. Hatta Bukittinggi | 4 | 2023 | 90.5% | 100% | 96.05% | 100% | 83.53% | 0% | 64.44% | 100% | 100% | 98.44% | 100% | 0% | 0 |
| 104506 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 4 | 2023 | 93.53% | 99% | 100% | 0% | 99.82% | 0% | 100% | 100% | 98.74% | 95.71% | 100% | 0% | 0 |
| 104507 | RS Umum Surya Insani | 4 | 2023 | 77.8% | 95% | 83.05% | 71.43% | 70.55% | 0% | 91.4% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 104508 | RS Umum Azzahra | 4 | 2023 | 100% | 100% | 100% | 100% | 82.33% | 0% | 90.02% | 100% | 99.96% | 100% | 100% | 0% | 0 |
| 104509 | RS Khusus Bedah Ropanasuri | 4 | 2023 | 89.07% | 100% | 100% | % | 89.36% | 4% | 41.71% | 100% | 45.66% | 86.67% | 100% | 100% | 0 |
| 104510 | RS Ibu dan Anak Annisa | 4 | 2023 | 87% | 100% | 100% | 100% | 86.43% | 3.12% | 78% | 100% | 100% | 84% | 100% | 100% | 0 |
| 104511 | RS Umum Daerah H. Abdul Manap | 4 | 2023 | 89.81% | 96% | 85.71% | 0% | 17.95% | 1.35% | 76.7% | 100% | 93.16% | 90.24% | 100% | 100% | 0 |
| 104512 | RS Khusus Ibu dan Anak Haryanda | 4 | 2023 | 86% | 99% | 96.83% | 100% | 99.08% | 1.2% | 84.92% | 100% | 88.41% | 100% | 100% | 0% | 0 |
| 104513 | RS Ibu dan Anak Moelia | 4 | 2023 | 90% | 100% | 100% | 100% | 93.92% | 0% | 100% | 100% | 96.38% | 72.22% | 100% | 100% | 0 |
| 104514 | RS Islam Ibnu Sina Bukittinggi | 4 | 2023 | 89% | 97% | 100% | 0% | 54.32% | 7.66% | 85.03% | 94.12% | 98.76% | 72.84% | 100% | 100% | 0 |
| 104515 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 4 | 2023 | 81.5% | 92% | 97.57% | 100% | 86.55% | 3.9% | 100% | 100% | 96.19% | 78.95% | 93.62% | 60% | 0 |
| 104516 | RS Umum Awal Bros Ujung Batu | 4 | 2023 | 80% | 98% | 100% | 100% | 62.7% | 9.87% | 86.56% | 100% | 97.88% | 100% | 100% | 100% | 0 |
| 104517 | RS Jabal Rahmah Medika | 4 | 2023 | 87.19% | 100% | 100% | 100% | 100% | 0% | 70.06% | 100% | 100% | 96.26% | 100% | 100% | 0 |
| 104518 | RS Umum Daerah Arosuka Solok | 4 | 2023 | 93.46% | 97% | 90.95% | 100% | 63.79% | 17.24% | 82.74% | 100% | 83.33% | 0% | 90.1% | 100% | 0 |
| 104519 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 4 | 2023 | 98.57% | 100% | 100% | % | 91.79% | % | 98.35% | 100% | 100% | 45.83% | 100% | 100% | 0 |
| 104520 | RS Umum Daerah Kota Bukittinggi | 4 | 2023 | 87.5% | 78% | 100% | 100% | 97.82% | 100% | 93.75% | 100% | 91.47% | 0% | 92.11% | 0% | 0 |
| 104521 | RS Umum Daerah Kabupaten Sijunjung | 4 | 2023 | 85.33% | 86% | 85.71% | 57.14% | 64.33% | 2.22% | 86.84% | 100% | 90.36% | 40% | 76.15% | 93.26% | 0 |
| 104522 | RS Umum Daerah Nurdin Hamzah | 4 | 2023 | 42.51% | 49% | 100% | 0% | 57.33% | 0% | 83.48% | 87.5% | 97.17% | 0% | 67.82% | 77.78% | 0 |
| 104523 | RS Khusus Kanker MRCCC Siloam Semanggi | 4 | 2023 | 89.08% | 85% | 99.51% | 0% | 59.44% | 7.46% | 42.8% | 100% | 100% | 53.37% | 98.75% | 92% | 0 |
| 104524 | RS Umum Daerah Budhi Asih | 4 | 2023 | 86.36% | 100% | 100% | 100% | 84.49% | 0.75% | 89.69% | 100% | 100% | 82.97% | 100% | 100% | 0 |
| 104525 | RS Jantung Bina Waluya | 4 | 2023 | 85% | 75% | 100% | 100% | 88.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104526 | RS Umum Daerah Ahmad Yani Metro | 4 | 2023 | 98.97% | 99% | 99.85% | 0% | 67.65% | 0% | 83.82% | 99.77% | 97.19% | 91.94% | 99.79% | 100% | 0 |
| 104527 | RS EMC Pulomas | 4 | 2023 | 86.72% | 100% | 99.88% | 100% | 80.31% | 0% | 87.65% | 98.55% | 100% | 95% | 100% | 100% | 0 |
| 104528 | RS Umum Ali Sibroh Malisi | 4 | 2023 | 75% | 100% | 100% | 0% | 40.23% | 0% | 79.1% | 100% | 86.34% | 36.36% | 100% | 0% | 0 |
| 104529 | RS Orthopedi Siaga Raya | 4 | 2023 | 94.05% | 91% | 99.38% | % | 85.45% | 0% | 70.62% | 100% | 95.91% | 88.24% | 100% | 100% | 0 |
| 104530 | RSUP Persahabatan | 4 | 2023 | 91.39% | 100% | 100% | 0% | 62.18% | 2.83% | 99.11% | 100% | 97.69% | 88.89% | 100% | 100% | 0 |
| 104531 | RS Umum Budi Kemuliaan | 4 | 2023 | 94.25% | 97% | 100% | 100% | 92.19% | 2.74% | 92.37% | 100% | 90.01% | 100% | 100% | 100% | 0 |
| 104532 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2023 | 96.84% | 96% | 100% | 100% | 92.31% | 0% | 86.71% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 104533 | RS Ibu dan Anak Mutiara Aini | 4 | 2023 | 94.96% | 96% | 100% | 100% | 83.53% | 0% | 96.08% | 100% | 100% | 100% | 100% | 0% | 0 |
| 104534 | RS Primaya Bhakti Wara | 4 | 2023 | 89.04% | 94% | 100% | 0% | 100% | 19.57% | 97.01% | 98.92% | 99.94% | 83.67% | 99.68% | 0% | 0 |
| 104535 | RS Umum Daerah Drs. H. Abu Hanifah | 4 | 2023 | 59.62% | 80% | 100% | 100% | 74% | 0% | 100% | 100% | 96% | 84% | 97% | 100% | 0 |
| 104536 | RS Gigi Dan Mulut Angkatan Udara | 4 | 2023 | 85.42% | 90% | 100% | 0% | 96.85% | 100% | 0% | 0% | 100% | 98.73% | 95.95% | 100% | 0 |
| 104537 | RS Umum YPK Mandiri | 4 | 2023 | 100% | 100% | 100% | 100% | 84.26% | 0% | 96.76% | 100% | 97.62% | 100% | 100% | 100% | 0 |
| 104538 | RS Umum Daerah Raja Ahmad Tabib | 4 | 2023 | 86.17% | 100% | 100% | 100% | 85.9% | 0% | 82.45% | 100% | 99.88% | 0% | 100% | 100% | 0 |
| 104539 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 4 | 2023 | 99% | 94% | 94.59% | 0% | 79.69% | 0% | 78.57% | 0% | 97.13% | 100% | 100% | 0% | 0 |
| 104540 | RS Umum Daerah Jati Padang | 4 | 2023 | 92.76% | 100% | 100% | 0% | 90.4% | 5.41% | 87.79% | 100% | 91.03% | 100% | 100% | 100% | 0 |
| 104541 | RS Ibu dan Anak Rona | 4 | 2023 | 86.71% | 100% | 100% | 0% | 98.81% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 104542 | RS Umum Agung | 4 | 2023 | 88.56% | 93% | 92.57% | 0% | 75.52% | 2.41% | 46.8% | 100% | 93.51% | 100% | 73.59% | 100% | 0 |
| 104543 | RS Gigi dan Mulut Univ. Prof. Moestopo | 4 | 2023 | 100% | 100% | 100% | % | 95.22% | % | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 104544 | RS Umum Santa Elisabeth Batam Kota | 4 | 2023 | 89.24% | 98% | 100% | 100% | 91.54% | 0% | 92.52% | 100% | 98.48% | 85.71% | 100% | 100% | 0 |
| 104545 | RS Islam Jakarta Pondok Kopi | 4 | 2023 | 89% | 93% | 100% | 70.97% | 80% | 2.33% | 70.64% | 100% | 68.14% | 97.5% | 92.12% | 100% | 0 |
| 104546 | RS Ibu dan Anak AL-Fauzan | 4 | 2023 | 90% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 104547 | RS Umum Antam Medika | 4 | 2023 | 99.12% | 100% | 100% | 0% | 85.56% | 0% | 64.3% | 100% | 99.28% | 93.33% | 100% | 100% | 0 |
| 104548 | RS Umum AL Cilandak | 4 | 2023 | 92.49% | 100% | 100% | 60% | 59.15% | 0% | 89.11% | 100% | 95.24% | 95.48% | 100% | 100% | 0 |
| 104549 | RS Islam Jakarta Cempaka Putih | 4 | 2023 | 86.5% | 93% | 100% | 86.21% | 73.84% | 12.89% | 69.62% | 100% | 91.14% | 100% | 100% | 100% | 0 |
| 104550 | RS Umum Tria Dipa | 4 | 2023 | 95% | 100% | 100% | 0% | 75.59% | 98.25% | 90.28% | 100% | 93.9% | 90% | 95.24% | 86.67% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.