Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 104451 | RS Umum Yos Sudarso | 4 | 2023 | 99.61% | 100% | 100% | 0% | 90.62% | 2.46% | 71.65% | 100% | 86.77% | 100% | 80% | 100% | 0 |
| 104452 | RS Umum Daerah Bangkinang | 4 | 2023 | 91.51% | 95% | 100% | 66.97% | 66.77% | 0% | 89.75% | 100% | 90.03% | 0% | 100% | 100% | 0 |
| 104453 | RS Tk. III 02.06.01 dr. Bratanata | 4 | 2023 | 99.07% | 97% | 98.61% | 100% | 76.37% | 0% | 82.76% | 100% | 99.99% | 90.48% | 93.35% | 100% | 0 |
| 104454 | RS Ibu dan Anak Siti Hawa | 4 | 2023 | 99.11% | 99% | 100% | 66.67% | 100% | 0% | 79.13% | 100% | 100% | 100% | 100% | 0% | 0 |
| 104455 | RS Umum Daerah Kec.Mandau | 4 | 2023 | 94% | 96% | 100% | 0% | 87.54% | 0% | 85.2% | 100% | 99.22% | 55% | 100% | 0% | 0 |
| 104456 | RS Umum BKM | 4 | 2023 | 92.72% | 95% | 100% | 68.75% | 90.28% | 0% | 62.1% | 100% | 95.01% | 94.62% | 100% | 100% | 0 |
| 104457 | RS Raudhah | 4 | 2023 | 90% | 85% | 100% | 100% | 100% | 3% | 80% | 100% | 89.55% | 90% | 100% | 100% | 0 |
| 104458 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 4 | 2023 | 90% | 100% | 100% | 0% | 97.92% | 0% | 100% | 100% | 99.74% | 0% | 0% | 0% | 0 |
| 104459 | RS Siloam Jambi | 4 | 2023 | 98.92% | 99% | 100% | 100% | 40.56% | 0% | 46.72% | 100% | 96.85% | 14.29% | 100% | 93% | 0 |
| 104460 | RS Umum Daerah Raden Mattaher Jambi | 4 | 2023 | 96.57% | 97% | 97.44% | 52.94% | 55.8% | 0% | 89.75% | 100% | 98.76% | 64.94% | 88.61% | 100% | 0 |
| 104461 | RS Jiwa Tampan | 4 | 2023 | 87.21% | 96% | 99.25% | 0% | 96.43% | 0% | 75.9% | 100% | 99.33% | 96.41% | 100% | 100% | 0 |
| 104462 | RS Umum Daerah Bengkalis | 4 | 2023 | 95.77% | 99% | 98.63% | 16.67% | 35.53% | 63.16% | 100% | 100% | 90.25% | 100% | 100% | 100% | 0 |
| 104463 | RS Umum Daerah Muara Labuh | 4 | 2023 | 79.41% | 77% | 96.15% | 52.27% | 76.82% | 16.79% | 83.33% | 85.71% | 91.67% | 0% | 47.62% | 14.29% | 0 |
| 104464 | RS Ibu dan Anak Cicik | 4 | 2023 | 84.13% | 96% | 100% | 100% | 76.76% | 98.17% | 40.52% | 100% | 100% | 0% | 100% | 100% | 0 |
| 104465 | RS Khusus Ibu dan Anak Permata Hati | 4 | 2023 | 92.04% | 100% | 100% | 100% | 88.61% | 3.23% | 88.68% | 100% | 82.2% | 89.8% | 100% | 100% | 0 |
| 104466 | RS Umum Prima Pekanbaru | 4 | 2023 | 95.06% | 83% | 96.8% | 77.14% | 80.21% | 7.88% | 77.81% | 95.65% | 80.05% | 80% | 99.85% | 100% | 0 |
| 104467 | RS Umum Daerah Dr. Achmad Mochtar | 4 | 2023 | 94% | 99% | 93.5% | 95.56% | 98.3% | 97% | 97.5% | 100% | 98.12% | 98% | 99% | 100% | 0 |
| 104468 | RS Merangin Medical Centre | 4 | 2023 | 85.42% | 100% | 100% | 100% | 100% | 1.67% | 92.86% | 86.67% | 100% | 84.62% | 100% | 100% | 0 |
| 104469 | RS Umum Dokter Maulana AK | 4 | 2023 | 97.33% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 94.29% | 100% | 100% | 100% | 0 |
| 104470 | RS Ibu dan Anak Zainab | 4 | 2023 | 79.63% | 94% | 100% | 100% | 79.41% | 0% | 88.75% | 100% | 99.37% | 100% | 100% | 100% | 0 |
| 104471 | RS Umum Bunda Padang | 4 | 2023 | 92.26% | 100% | 100% | 90.91% | 90.49% | 1.59% | 55.54% | 100% | 90.94% | 0% | 100% | 100% | 0 |
| 104472 | RS Ibu dan Anak Harapan Medika | 4 | 2023 | 97.5% | 100% | 100% | 100% | 97.26% | 0% | 100% | 100% | 99.41% | 100% | 100% | 0% | 0 |
| 104473 | RS Tk. IV Bukittinggi | 4 | 2023 | 78.11% | 80% | 92.71% | 95.93% | 98.82% | 0% | 98.91% | 98.16% | 99.3% | 98.78% | 98.36% | 100% | 0 |
| 104474 | RS Graha Yasmine | 4 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104475 | RS Umum Ibnu Sina Padang Panjang | 4 | 2023 | 91.92% | 96% | 100% | 0% | 94.49% | 0% | 98.53% | 100% | 81.31% | 92.31% | 100% | 100% | 0 |
| 104476 | RS Umum Permata Hati | 4 | 2023 | 80% | 83% | 100% | 37.5% | 85.45% | 0% | 62.2% | 100% | 82.38% | 0% | 85.71% | 100% | 0 |
| 104477 | Aulia Hospital | 4 | 2023 | 88.26% | 0% | 98.65% | 0% | 62.45% | 0% | 63.87% | 100% | 100% | 90.2% | 96.86% | 0% | 0 |
| 104478 | RS Umum Naili DBS | 4 | 2023 | 65.62% | 100% | 100% | 100% | 66.32% | 0% | 25.16% | 100% | 99.85% | 88.89% | 100% | 0% | 0 |
| 104479 | RS Umum Bethesda Gunungsitoli | 4 | 2023 | 98.5% | 100% | 100% | 100% | 85.89% | 1% | 77% | 100% | 100% | 78.89% | 100% | 100% | 0 |
| 104480 | RS Umum Santa Theresia | 4 | 2023 | 83.78% | 82% | 100% | 0% | 65.87% | 5.19% | 81.51% | 100% | 86.64% | 0% | 100% | 100% | 0 |
| 104481 | RS Umum Awal Bros Panam | 4 | 2023 | 85.52% | 100% | 100% | 100% | 63.89% | 13.86% | 84.71% | 100% | 100% | 99.38% | 100% | 100% | 0 |
| 104482 | RS Umum Thursina | 4 | 2023 | 87.58% | 100% | 100% | 16.67% | 66.67% | 6.25% | 60% | 100% | 90% | 75% | 100% | 100% | 0 |
| 104483 | RS Umum Bina Kasih | 4 | 2023 | 91% | 100% | 100% | 100% | 81.9% | 2.33% | 76.11% | 100% | 96.83% | 85.19% | 100% | 100% | 0 |
| 104484 | RS Khusus Bedah Kartika Docta | 4 | 2023 | 95.71% | 100% | 100% | 0% | 92.37% | 1.45% | 21.21% | 0% | 87.78% | 0% | 100% | 100% | 0 |
| 104485 | RS Umum Daerah Kep. Mentawai | 4 | 2023 | 100% | 100% | 100% | 100% | 93.33% | 0% | 87.5% | 100% | 91.18% | 100% | 100% | 78% | 0 |
| 104486 | RS Jiwa Daerah Provinsi Jambi | 4 | 2023 | 99.75% | 100% | 100% | % | 100% | % | 74.7% | 0% | 100% | 80.23% | 100% | 0% | 0 |
| 104487 | RS Bhayangkara Jambi | 4 | 2023 | 96.51% | 99% | 99.33% | 98.88% | 84.62% | 2.09% | 82.54% | 100% | 95.33% | 100% | 99.38% | 100% | 0 |
| 104488 | RS Pertamina Hulu Rokan | 4 | 2023 | 87% | 100% | 100% | 0% | 99.75% | 0% | 100% | 0% | 0% | 88.46% | 100% | 0% | 0 |
| 104489 | RS Umum Daerah Mayjen H. A. Thalib | 4 | 2023 | 76.65% | 77% | 65.01% | 94.12% | 76.58% | 4.48% | 100% | 100% | 80.08% | 83.47% | 65.35% | 0% | 0 |
| 104490 | RS Umum Daerah Kolonel Abundjani/Bangko | 4 | 2023 | 89.05% | 93% | 99.57% | 0% | 24.43% | 100% | 99.66% | 100% | 98.14% | 100% | 100% | 0% | 0 |
| 104491 | RS Prof. Dr. Tabrani | 4 | 2023 | 83.67% | 90% | 80.16% | 0% | 19.3% | 100% | 93.33% | 100% | 95.92% | 76.74% | 100% | 100% | 0 |
| 104492 | RS Ibu dan Anak Amanna | 4 | 2023 | 87.5% | 100% | 100% | 0% | 100% | 0% | 95.65% | 100% | 81.43% | 100% | 100% | 0% | 0 |
| 104493 | RS Islam Siti Rahmah | 4 | 2023 | 93.44% | 96% | 100% | 100% | 62.59% | 10.59% | 52.79% | 100% | 90.99% | 92.31% | 100% | 100% | 0 |
| 104494 | RS Umum Hermina Padang | 4 | 2023 | 94.38% | 95% | 100% | 82.35% | 74.49% | 5.8% | 100% | 100% | 100% | 91.84% | 100% | 100% | 0 |
| 104495 | RS Umum Mutia Sari | 4 | 2023 | 94.5% | 96% | 100% | 100% | 99.39% | 0% | 83% | 100% | 71.43% | 100% | 100% | 100% | 0 |
| 104496 | RS Umum Indah | 4 | 2023 | 100% | 100% | 100% | 86.36% | 86.81% | 2.86% | 95.24% | 100% | 89% | 95.74% | 100% | 100% | 0 |
| 104497 | RS Umum Daerah Dr. Muhammad Zein Painan | 4 | 2023 | 87.17% | 94% | 100% | 100% | 50.76% | 0% | 61.33% | 100% | 92.94% | 95.04% | 100% | 100% | 0 |
| 104498 | RS Khusus Mata Padang Eye Center | 4 | 2023 | 90.16% | 100% | 100% | 0% | 97.6% | 0% | 89.86% | 0% | 100% | 0% | 100% | 100% | 0 |
| 104499 | RS Umum Daerah dr. Rasidin Padang | 4 | 2023 | 88.54% | 91% | 100% | 83.33% | 45.93% | 14.49% | 83.67% | 100% | 87.38% | 0% | 100% | 100% | 0 |
| 104500 | RS Umum Islam Ibnu Sina | 4 | 2023 | 89.32% | 83% | 100% | 0% | 58.29% | 100% | 69.33% | 100% | 93.4% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.