Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 104401 | RS Umum Permata Hati | 4 | 2023 | 85.05% | 100% | 89.13% | 100% | 98.03% | 0% | 42.99% | 100% | 100% | 100% | 99.3% | 100% | 0 |
| 104402 | RS Umum Harapan Ibunda | 4 | 2023 | 81.5% | 100% | 100% | % | 100% | 0% | 0% | 100% | 100% | 78.79% | 100% | 100% | 0 |
| 104403 | RS Tk. IV Pekanbaru | 4 | 2023 | 91.16% | 100% | 100% | 100% | 96.26% | 0% | 86% | 100% | 98.45% | 100% | 100% | 90% | 0 |
| 104404 | RS Daerah Madani Kota Pekanbaru | 4 | 2023 | 88.5% | 100% | 100% | 100% | 91.01% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 104405 | RS Ibu Anak Bunda Anisyah | 4 | 2023 | 94% | 94% | 0% | 88.89% | 86.67% | 27.27% | 100% | 100% | 86.67% | 91.67% | 100% | 100% | 0 |
| 104406 | RS Islam Arafah | 4 | 2023 | 100% | 100% | 100% | 17.24% | 68.4% | 0% | 61.56% | 100% | 99.83% | 80% | 100% | 100% | 0 |
| 104407 | RS Ibu Anak Norfa Husada | 4 | 2023 | 97.5% | 100% | 97.06% | 93.75% | 97.5% | 90% | 100% | 75% | 95% | 83.33% | 86.67% | 94.44% | 0 |
| 104408 | RS Umum Eka Hospital Pekanbaru | 4 | 2023 | 90.81% | 100% | 100% | % | 77.91% | 22.22% | 97.08% | 100% | 84.93% | 100% | 100% | 100% | 0 |
| 104409 | RS Mitra Medika Batang Hari | 4 | 2023 | 72.5% | 92% | 98.86% | 100% | 96.64% | 0% | 63.2% | 100% | 100% | 88.33% | 100% | 100% | 0 |
| 104410 | RS Umum Daerah Indrasari Rengat | 4 | 2023 | 81% | 86% | 100% | 0% | 76.32% | 3.53% | 89.2% | 100% | 93.96% | 0% | 100% | 100% | 0 |
| 104411 | RS Umum Sansani | 4 | 2023 | 99.98% | 100% | 100% | 100% | 100% | 0% | 76.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104412 | RS Umum Daerah Lubuk Basung | 4 | 2023 | 83% | 88% | 100% | 0% | 85.37% | 7.37% | 88.89% | 100% | 84.63% | 73.08% | 98.22% | 80% | 0 |
| 104413 | RS Tk. III Reksodiwiryo Padang | 4 | 2023 | 95% | 100% | 100% | 100% | 86.86% | 2.47% | 65% | 97.54% | 100% | 88% | 100% | 100% | 0 |
| 104414 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 4 | 2023 | 82.63% | 95% | 91.91% | 93.51% | 83.33% | 12.12% | 93.84% | 100% | 99.01% | 91.19% | 97.18% | 0% | 0 |
| 104415 | RS Umum Baiturahim Jambi | 4 | 2023 | 92.23% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 93.15% | 89.23% | 100% | 0% | 0 |
| 104416 | RS Umum Daerah Suryah Khairuddin | 4 | 2023 | 100% | 100% | 100% | % | 50% | % | 60% | 20% | 90% | 60% | 100% | 40% | 0 |
| 104417 | RS Umum Daerah Arifin Achmad | 4 | 2023 | 95.22% | 100% | 98.73% | 33.33% | 74.67% | 0% | 85.84% | 100% | 88.89% | 96.3% | 100% | 100% | 0 |
| 104418 | RS Ibu dan Anak Annisa | 4 | 2023 | 75.94% | 100% | 100% | 81.18% | 85.88% | 0% | 88.93% | 100% | 98.95% | 94.34% | 100% | 100% | 0 |
| 104419 | RS Umum Kasih Ibu Rengat | 4 | 2023 | 88.5% | 91% | 96.08% | % | 91.75% | 0% | 86.56% | 100% | 88.44% | 87% | 100% | 100% | 0 |
| 104420 | RS Umum Daerah H. Abdurrahman Sayoeti | 4 | 2023 | 89.13% | 87% | 100% | 0% | 96.08% | 0% | 98.86% | 100% | 99.81% | 85.71% | 100% | 0% | 0 |
| 104421 | RS Umum Medicare Sorek | 4 | 2023 | 93% | 100% | 100% | 100% | 96.63% | 0% | 95.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104422 | RS Ibu dan Anak Safira | 4 | 2023 | 97.56% | 98% | 100% | 90.91% | 86.21% | 0% | 89.47% | 100% | 90% | 100% | 100% | 60% | 0 |
| 104423 | RS Umum Amalia Medika | 4 | 2023 | 84.04% | 100% | 100% | 80% | 65.91% | 2.82% | 89.02% | 100% | 100% | 0% | 100% | 100% | 0 |
| 104424 | RS Umum Daerah Kota Dumai | 4 | 2023 | 77.67% | 89% | 99.71% | 100% | 3% | 0% | 96.46% | 100% | 89.82% | 0% | 100% | 0% | 0 |
| 104425 | RS Umum Daerah Lubuk Sikaping | 4 | 2023 | 76.54% | 84% | 91.36% | 33.33% | 21.67% | 0% | 96.67% | 100% | 90.5% | 0% | 96.96% | 0% | 0 |
| 104426 | RS Umum Lancang Kuning | 4 | 2023 | 87.5% | 100% | 100% | 86.67% | 81.82% | 0% | 70% | 100% | 80% | 80% | 100% | 100% | 0 |
| 104427 | RS Umum Daerah Sungai Bahar | 4 | 2023 | 92.5% | 79% | 90% | 100% | 95% | 0% | 94% | 90% | 86% | 71.43% | 85% | 80% | 0 |
| 104428 | RSUP Dr. M. Djamil | 4 | 2023 | 93.74% | 99% | 100% | 90.48% | 86.1% | 18.37% | 84.22% | 91.27% | 99.73% | 100% | 100% | 100% | 0 |
| 104429 | RS Khusus Mata SMEC Pekanbaru | 4 | 2023 | 100% | 100% | 100% | 0% | 99% | 99% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104430 | RS Bhayangkara Padang | 4 | 2023 | 100% | 100% | 100% | 100% | 91.01% | 0% | 87.88% | 100% | 93.94% | 100% | 100% | 100% | 0 |
| 104431 | RS Umum Daerah Dr Sadikin Kota Pariaman | 4 | 2023 | 0% | 0% | 100% | 0% | 31.37% | 0% | 97.56% | 0% | 100% | 100% | 100% | 0% | 0 |
| 104432 | RS Umum Tandun | 4 | 2023 | 99.03% | 100% | 100% | 0% | 20.31% | 0% | 98.07% | 100% | 30.93% | 89.74% | 100% | 0% | 0 |
| 104433 | RS Royal Prima | 4 | 2023 | 92.5% | 100% | 100% | 100% | 98% | 0% | 33.58% | 100% | 99.71% | 90% | 100% | 100% | 0 |
| 104434 | RS Ibu dan Anak Rezki Bunda | 4 | 2023 | 86.19% | 100% | 100% | 66.67% | 89.3% | 1.32% | 91.34% | 100% | 96.65% | 98.33% | 100% | 0% | 0 |
| 104435 | RS Umum Aisyiyah Padang | 4 | 2023 | 84.4% | 100% | 100% | 0% | 96.4% | 6.35% | 57.35% | 100% | 96.04% | 100% | 100% | 100% | 0 |
| 104436 | RS Umum Daerah Sultan Thaha Saifuddin | 4 | 2023 | 80% | 94% | 73.13% | 100% | 48.36% | 0% | 100% | 100% | 99.83% | 91.67% | 65.19% | 70.83% | 0 |
| 104437 | RS Rapha Theresia | 4 | 2023 | 90.83% | 89% | 100% | 0% | 88.33% | 0% | 53.33% | 0% | 100% | 0% | 100% | 100% | 0 |
| 104438 | RS Umum Islam Ibnu Sina | 4 | 2023 | 91.58% | 100% | 99.93% | 100% | 69.71% | 2.05% | 87.68% | 100% | 91.97% | 81.48% | 100% | 100% | 0 |
| 104439 | RS Umum Efarina | 4 | 2023 | 84% | 84% | 96% | 93.33% | 96% | 100% | 96% | 94.74% | 98.85% | 90% | 99% | 86% | 0 |
| 104440 | RS Type D Perawang | 4 | 2023 | 58.73% | 96% | 59.72% | 0% | 96.94% | 0% | 28.57% | 100% | 94.63% | 0% | 100% | 20% | 0 |
| 104441 | RS Umum Daerah KH. Daud Arif | 4 | 2023 | 84.73% | 100% | 100% | 100% | 53.33% | 0% | 98.53% | 100% | 80.08% | 100% | 100% | 0% | 0 |
| 104442 | RS Umum Daerah Kabupaten Kepulauan Meranti | 4 | 2023 | 88% | 100% | 100% | 100% | 70.06% | 3.64% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 104443 | RS Umum Islam Ibnu Sina | 4 | 2023 | 92.38% | 97% | 97.69% | 50% | 75% | 3.12% | 83.16% | 100% | 85.02% | 77.88% | 100% | 100% | 0 |
| 104444 | RS Umum Daerah Rokan Hulu | 4 | 2023 | 74.5% | 83% | 100% | 100% | 52.64% | 6.52% | 95.98% | 100% | 91.34% | 100% | 100% | 100% | 0 |
| 104445 | RS Ibu dan Anak Andini | 4 | 2023 | 87.5% | 100% | 100% | 100% | 34.29% | 40% | 85% | 100% | 0% | 100% | 100% | 100% | 0 |
| 104446 | RS Muizzah | 4 | 2023 | 90% | 85% | 85% | 0% | 90% | 0% | 96.67% | 95% | 0% | 92.31% | 80% | 80% | 0 |
| 104447 | RS Umum Kambang | 4 | 2023 | 94.5% | 100% | 100% | 87.5% | 63.46% | 0% | 81.2% | 71.43% | 98% | 80% | 94.37% | 100% | 0 |
| 104448 | RS Umum Daerah dr. Achmad Darwis | 4 | 2023 | 89.93% | 92% | 88.61% | 100% | 37.9% | 1.75% | 100% | 100% | 100% | 0% | 95.38% | 100% | 0 |
| 104449 | RS Ibu dan Anak Milano | 4 | 2023 | 78% | 83% | 100% | 14.29% | 67.85% | 18.89% | 100% | 100% | 91.69% | 90.29% | 100% | 0% | 0 |
| 104450 | RS Santa Maria Pekanbaru | 4 | 2023 | 91.94% | 100% | 100% | 100% | 93.56% | 0% | 85.93% | 100% | 100% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.