Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 104751 | RS Umum Daerah Kota Malang | 8 | 2023 | 85.09% | 96% | 100% | 0% | 93.22% | 1.43% | 100% | 100% | 83.11% | 96.88% | 99.02% | 100% | 0 |
| 104752 | RS Ibu dan Anak Cempaka Putih Permata | 8 | 2023 | 84.39% | 87% | 83.33% | 100% | 96.21% | 0% | 40% | 100% | 99.05% | 0% | 100% | 100% | 0 |
| 104753 | RS Ibu dan Anak Kendangsari Merr | 8 | 2023 | 95.66% | 100% | 100% | 100% | 96.8% | 0% | 92.53% | 77.78% | 98.46% | 80% | 100% | 100% | 0 |
| 104754 | RS Gigi dan Mulut Nala Husada | 8 | 2023 | 88.44% | 90% | 100% | 0% | 97.67% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 104755 | RS Umum Persada Hospital | 8 | 2023 | 90.67% | 84% | 97.76% | 100% | 71.29% | 2.3% | 69.42% | 98.85% | 99.25% | 50.11% | 100% | 100% | 0 |
| 104756 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 8 | 2023 | 89.5% | 100% | 100% | 0% | 91.87% | 0% | 100% | 100% | 100% | 0% | 90.91% | 100% | 0 |
| 104757 | RS Ibu dan Anak Mutiara Bunda | 8 | 2023 | 85% | 87% | 100% | 64.29% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104758 | RS Islam Garam Kalianget | 8 | 2023 | 83.49% | 100% | 100% | 100% | 87.21% | 100% | 96.32% | 100% | 100% | 0% | 100% | 100% | 0 |
| 104759 | RS Wiyung Sejahtera | 8 | 2023 | 87.48% | 99% | 100% | 100% | 53.91% | 27.12% | 63.12% | 100% | 93% | 100% | 100% | 0% | 0 |
| 104760 | RS Onkologi | 8 | 2023 | 85.47% | 100% | 100% | 0% | 41.46% | 0% | 94.9% | 100% | 99.55% | 100% | 100% | 100% | 0 |
| 104761 | RS Ibu dan Anak Melati Husada | 8 | 2023 | 100% | 100% | 100% | 100% | 93.75% | 0% | 89.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104762 | RS Ibu dan Anak Puri | 8 | 2023 | 84.91% | 89% | 91.67% | 40% | 96.7% | 0% | 89.58% | 100% | 94.31% | 93.33% | 97.73% | 100% | 0 |
| 104763 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 8 | 2023 | 92.26% | 95% | 99.78% | 100% | 98.91% | 0.48% | 99.07% | 100% | 83.44% | 81.65% | 99.32% | 100% | 0 |
| 104764 | RS Ibu dan Anak Esto Ebhu | 8 | 2023 | 91% | 88% | 100% | 100% | 87.44% | 0% | 66.28% | 100% | 96.7% | 100% | 100% | 100% | 0 |
| 104765 | RS Umum Mitra Keluarga Surabaya | 8 | 2023 | 97.32% | 100% | 100% | 0% | 65.35% | 7.2% | 98.39% | 100% | 100% | 100% | 99.87% | 100% | 0 |
| 104766 | RS Umum Siloam Hospitals Surabaya | 8 | 2023 | 99.74% | 100% | 100% | % | 75.76% | 2.96% | 81.95% | 100% | 96.41% | 100% | 100% | 100% | 0 |
| 104767 | RS Umum Permata Bunda | 8 | 2023 | 85.5% | 85% | 100% | 100% | 91.53% | 0% | 65.35% | 100% | 100% | 73.37% | 100% | 100% | 0 |
| 104768 | RS Gotong Royong | 8 | 2023 | 100% | 100% | 100% | 100% | 66.95% | 0% | 35.19% | 100% | 86.12% | 100% | 100% | 100% | 0 |
| 104769 | RS Umum Daerah dr. Mohamad Soewandhie | 8 | 2023 | 94% | 100% | 99.59% | 100% | 87.85% | 0.58% | 85.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104770 | RS Universitas Brawijaya | 8 | 2023 | 73% | 84% | 99.12% | 100% | 93.33% | 0% | 66.95% | 91.67% | 93.75% | 100% | 95.55% | 100% | 0 |
| 104771 | RS Umum Islam Aisyiyah Malang | 8 | 2023 | 88.41% | 100% | 98.38% | 0% | 40.25% | 2.36% | 60.17% | 100% | 98.21% | 100% | 100% | 100% | 0 |
| 104772 | RS Ibu dan Anak Pura Raharja | 8 | 2023 | 91.84% | 100% | 100% | 100% | 96.16% | 0% | 100% | 100% | 90.39% | 99.22% | 100% | 100% | 0 |
| 104773 | RS Ibu dan Anak Puri Bunda | 8 | 2023 | 86.83% | 88% | 98.65% | 100% | 48.78% | 0% | 70.14% | 100% | 85.04% | 100% | 100% | 100% | 0 |
| 104774 | RS Wijaya Surabaya | 8 | 2023 | 98.52% | 100% | 100% | 100% | 100% | 100% | 23.27% | 100% | 98.57% | 100% | 100% | 100% | 0 |
| 104775 | RS Ibu dan Anak Melati Children Hospital | 8 | 2023 | 100% | 87% | 100% | 0% | 48.48% | 0% | 79.34% | 100% | 100% | 98% | 100% | 100% | 0 |
| 104776 | RS Umum Daerah Banten | 8 | 2023 | 85.37% | 100% | 100% | 100% | 82.97% | 6.36% | 92.84% | 100% | 88.19% | 71.43% | 100% | 100% | 0 |
| 104777 | RS Hermina Ciputat | 8 | 2023 | 96% | 100% | 100% | 0% | 100% | 0.23% | 98.89% | 100% | 100% | 100% | 98.89% | 100% | 0 |
| 104778 | RS Umum Kertha Usadha | 8 | 2023 | 100% | 100% | 100% | 100% | 90.3% | 2.58% | 95.74% | 100% | 97.11% | 0% | 100% | 0% | 0 |
| 104779 | RS Umum Bhakti Rahayu Tabanan | 8 | 2023 | 85% | 100% | 90.91% | 0% | 67% | 0% | 53.49% | 100% | 97% | 0% | 100% | 100% | 0 |
| 104780 | RS Umum Daerah Lombok Timur | 8 | 2023 | 73.11% | 78% | 94% | 100% | 84.71% | 1.45% | 93.9% | 100% | 95.5% | 100% | 87.21% | 100% | 0 |
| 104781 | RS Universitas Udayana | 8 | 2023 | 70.5% | 98% | 100% | 80% | 96.34% | 0% | 75% | 100% | 94.54% | 0% | 100% | 100% | 0 |
| 104782 | RS Umum Kasih Ibu | 8 | 2023 | 98.5% | 98% | 100% | 0% | 87.92% | 6% | 83% | 100% | 95.7% | 100% | 100% | 100% | 0 |
| 104783 | RS Umum Parama Sidhi | 8 | 2023 | 83.49% | 89% | 88% | 100% | 87.78% | 0% | 80% | 100% | 80% | 80% | 100% | 100% | 0 |
| 104784 | RS Umum Premagana | 8 | 2023 | 88.07% | 100% | 100% | 100% | 96.93% | 2.35% | 88% | 100% | 99.56% | 91.88% | 100% | 100% | 0 |
| 104785 | RSUP Dr. Sitanala Tangerang | 8 | 2023 | 85.16% | 100% | 100% | 100% | 98.4% | 1.04% | 100% | 100% | 90.5% | 93.88% | 100% | 100% | 0 |
| 104786 | RS Syarif Hidayatullah | 8 | 2023 | 100% | 98% | 100% | 100% | 83.91% | 2.56% | 48.13% | 100% | 78.87% | 93.02% | 95.87% | 100% | 0 |
| 104787 | RS Fatimah | 8 | 2023 | 95.17% | 100% | 100% | 100% | 85.11% | 0% | 81.08% | 66.67% | 100% | 100% | 100% | 100% | 0 |
| 104788 | RS Umum Shanti Graha | 8 | 2023 | 91.3% | 100% | 100% | % | 93.88% | 0% | 100% | 100% | 86.57% | 94.74% | 100% | 100% | 0 |
| 104789 | RS Umum Praya | 8 | 2023 | 92.5% | 87% | 86% | 88.57% | 86% | 0.53% | 86.67% | 93.33% | 96% | 30% | 93.33% | 83.33% | 0 |
| 104790 | RS dr. Agung | 8 | 2023 | 91.63% | 87% | 96.5% | 90.48% | 85.56% | 2.33% | 86.47% | 100% | 91% | 88.89% | 96.05% | 100% | 0 |
| 104791 | RS Ibu dan Anak Bunda Ciputat | 8 | 2023 | 100% | 100% | 100% | 100% | 90.8% | 0% | 62.39% | 100% | 100% | 0% | 0% | 100% | 0 |
| 104792 | RS Hermina Serpong | 8 | 2023 | 91.5% | 100% | 100% | 0% | 81.52% | 0% | 85.45% | 100% | 98% | 60% | 100% | 100% | 0 |
| 104793 | RS TK. II Udayana | 8 | 2023 | 99.63% | 100% | 98.61% | 93.33% | 91.01% | 0% | 99.13% | 100% | 95.29% | 80% | 100% | 100% | 0 |
| 104794 | RS Mentari | 8 | 2023 | 81.28% | 95% | 100% | 0% | 82.98% | 0% | 61.33% | 100% | 99.98% | 58.82% | 100% | 100% | 0 |
| 104795 | RS Umum Daerah Singasana | 8 | 2023 | 96.97% | 98% | 99.96% | 100% | 98.43% | 0% | 98.69% | 100% | 100% | 100% | 99.44% | 100% | 0 |
| 104796 | RS Umum Daerah dr. Drajat Prawiranegara | 8 | 2023 | 91.7% | 95% | 100% | 100% | 74.11% | 4.56% | 98.16% | 91.5% | 86% | 84.09% | 100% | 100% | 0 |
| 104797 | RS Premier Bintaro | 8 | 2023 | 93.46% | 100% | 99.83% | 100% | 87.75% | 12.04% | 72.8% | 88.11% | 0% | 93.99% | 70.71% | 94.17% | 0 |
| 104798 | RS Umum Ibunda | 8 | 2023 | 82.81% | 88% | 93.51% | 0% | 77.69% | 0% | 62.37% | 100% | 76.95% | 61.3% | 70.24% | 100% | 0 |
| 104799 | RS Umum BUN | 8 | 2023 | 86.52% | 98% | 100% | 100% | 88.43% | 4.69% | 80.15% | 100% | 95.31% | 90% | 100% | 100% | 0 |
| 104800 | RS Umum Daerah Sanjiwani Gianyar | 8 | 2023 | 93.17% | 100% | 100% | 100% | 89.21% | 0% | 82.82% | 100% | 100% | 75% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
