Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 110001 | RS Umum Metta Medika | 7 | 2023 | 100% | 100% | 99.69% | 90% | 98.16% | 4.49% | 92.55% | 100% | 96.98% | 91.32% | 99.55% | 98.62% | 0 |
| 110002 | RS Umum Siloam Dhirga Surya | 7 | 2023 | 97.21% | 100% | 96.32% | 0% | 80.48% | 20.11% | 82.14% | 100% | 99.9% | 46.15% | 100% | 100% | 0 |
| 110003 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 7 | 2023 | 83.02% | 91% | 100% | 100% | 67.54% | 3.85% | 52.45% | 97.01% | 95.64% | 50% | 88.12% | 0% | 0 |
| 110004 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 7 | 2023 | 95% | 90% | 96% | 0% | 97.5% | 100% | 97.5% | 100% | 99.99% | 80% | 100% | 100% | 0 |
| 110005 | RS Umum Sari Mutiara Lubuk Pakam | 7 | 2023 | 94% | 98% | 100% | 90.91% | 82.71% | 1.15% | 89.56% | 100% | 98.92% | 91.67% | 100% | 89.47% | 0 |
| 110006 | RS Umum Sinar Husni | 7 | 2023 | 91% | 95% | 98.1% | 100% | 89.1% | 3.12% | 93.94% | 100% | 97.15% | 100% | 100% | 100% | 95 |
| 110007 | RS Jiwa Bina Karsa Medan | 7 | 2023 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 94% | 92% | 100% | 100% | 0 |
| 110008 | RS Umum Rahmad Hidayah | 7 | 2023 | 92.22% | 90% | 90% | 91% | 91.11% | 82.35% | 100% | 100% | 91.05% | 91.2% | 89.05% | 91.16% | 1000 |
| 110009 | RS Umum Patar Asih | 7 | 2023 | 80.69% | 100% | 80.37% | 100% | 87.77% | 4.36% | 80.41% | 100% | 100% | 100% | 81.13% | 100% | 0 |
| 110010 | RS Ibu dan Anak Stella Maris | 7 | 2023 | 86.37% | 67% | 100% | 100% | 99.51% | 1.94% | 97.37% | 100% | 99.95% | 94.34% | 100% | 0% | 0 |
| 110011 | RS Umum Yoshua | 7 | 2023 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110012 | RS Umum Citra Medika | 7 | 2023 | 80% | 100% | 100% | 80% | 80% | 5% | 80% | 100% | 100% | 82% | 100% | 100% | |
| 110013 | RS Umum Bina Kasih | 7 | 2023 | 81.82% | 90% | 95.87% | 100% | 94.83% | 98.17% | 80.75% | 100% | 93.88% | 0% | 66.13% | 100% | |
| 110014 | RS Umum Mitra Medika | 7 | 2023 | 99.41% | 100% | 100% | 100% | 99.46% | 2.38% | 92.92% | 100% | 97.1% | 100% | 100% | 100% | 0 |
| 110015 | RS Umum Putri Bidadari | 7 | 2023 | 97.1% | 100% | 100% | 88.89% | 77.67% | 0.93% | 92.37% | 100% | 98.01% | 78.57% | 98.46% | 100% | 90.5 |
| 110016 | RS SUFINA AZIZ | 7 | 2023 | 89.05% | 93% | 100% | 100% | 89.91% | 1.82% | 77.48% | 100% | 97.64% | 100% | 100% | 92.59% | 0 |
| 110017 | RS Umum Pancur Batu | 7 | 2023 | 75.17% | 70% | 74.55% | 0% | 79.08% | 100% | 75.47% | 35.29% | 99.54% | 72.73% | 79.25% | 80% | 0 |
| 110018 | RS Umum Royal Prima Marelan | 7 | 2023 | 97.78% | 98% | 99.74% | 100% | 100% | 0% | 98.75% | 100% | 100% | 95.56% | 96.67% | 0% | 0 |
| 110019 | RS Ibu dan Anak Maharani | 7 | 2023 | 90.32% | 93% | 70.83% | 100% | 91.89% | 0% | 94.74% | 95.74% | 100% | 90.72% | 95.74% | 100% | 0 |
| 110020 | RS Ibu dan Anak Pramaliesa | 7 | 2023 | 45.5% | 90% | 85% | 80% | 94% | 58% | 83% | 100% | 100% | 100% | 100% | 93% | 0 |
| 110021 | RS Umum Daerah Bangun Purba | 7 | 2023 | 80% | 75% | 76% | % | 88.24% | % | 89.92% | 85.03% | 98.09% | 85.5% | 72.27% | 81.51% | 0 |
| 110022 | RS Umum Daerah Tanjung Pura | 7 | 2023 | 87.5% | 90% | 100% | 8.33% | 100% | 2.56% | 100% | 93.33% | 97% | 0% | 100% | 100% | 0 |
| 110023 | RS Umum PTP II Tg Selamat | 7 | 2023 | 85.5% | 97% | 93.33% | 0% | 83.33% | 0% | 93.33% | 100% | 86.67% | 93.33% | 96.67% | 90% | 0 |
| 110024 | RS Umum Pertamina Pangkalan Brandan | 7 | 2023 | 100% | 100% | 100% | 100% | 63.5% | 7.5% | 59.22% | 69.83% | 97.27% | 69.75% | 100% | 100% | 70.95 |
| 110025 | RS Umum Eshmun | 7 | 2023 | 92% | 100% | 100% | 0% | 85.45% | 42.48% | 50.97% | 100% | 100% | 84.27% | 100% | 100% | 0 |
| 110026 | RS Umum Wampu Norita | 7 | 2023 | 95% | 95% | 100% | 100% | 87.5% | 0% | 75% | 100% | 96.68% | 60% | 100% | 100% | 0 |
| 110027 | RS Umum Hermina Medan | 7 | 2023 | 97.41% | 99% | 99.71% | 52% | 27.13% | 2.45% | 84.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110028 | RS Jiwa Bina Karsa Tuntungan | 7 | 2023 | 100% | 97% | 100% | % | 100% | % | 100% | 100% | 92.35% | 100% | 100% | 100% | 93.19 |
| 110029 | RS Umum Muhammadiyah Sumatera Utara | 7 | 2023 | 99.57% | 100% | 100% | 85% | 95.49% | 0% | 94.05% | 100% | 98.72% | 74.19% | 100% | 100% | 0 |
| 110030 | RS Umum Advent Medan | 7 | 2023 | 76% | 90% | 100% | 0% | 83.71% | 1.54% | 81.33% | 100% | 94.72% | 100% | 100% | 87% | 0 |
| 110031 | RS Umum Murni Teguh Methodist Susanna Wesley | 7 | 2023 | 87.63% | 99% | 100% | 0% | 98.82% | 0% | 34.07% | 100% | 100% | 61.11% | 100% | 63.64% | 0 |
| 110032 | RS Umum Materna | 7 | 2023 | 46.5% | 100% | 100% | 0% | 100% | 0% | 62.5% | 100% | 0% | 100% | 100% | 0% | 89.3 |
| 110033 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 7 | 2023 | 94.04% | 98% | 100% | 0% | 92.45% | 0% | 0% | 0% | 100% | 0% | 0% | 64.71% | 0 |
| 110034 | RS Umum Full Bethesda | 7 | 2023 | 91% | 80% | 100% | 100% | 85.33% | 3.33% | 84% | 100% | 99% | 92% | 90.67% | 80% | 0 |
| 110035 | RSAU Dr. Abdul Malik | 7 | 2023 | 39% | 39% | 100% | 0% | 100% | 0% | 100% | 100% | 92.35% | 100% | 0% | 0% | 0 |
| 110036 | RS Columbia Asia Medan | 7 | 2023 | 99.77% | 100% | 100% | 100% | 73.62% | 0% | 59.02% | 100% | 0% | 95.65% | 99.22% | 100% | 0 |
| 110037 | RS Umum Islam Malahayati | 7 | 2023 | 88.85% | 98% | 93.92% | 100% | 100% | 0% | 65.92% | 88.49% | 84.38% | 88.89% | 99.94% | 100% | 0 |
| 110038 | RS Jiwa Prof. Dr. Muhammad Ildrem | 7 | 2023 | 86.69% | 90% | 100% | % | 87.15% | % | 98.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110039 | RS Umum Wulan Windy | 7 | 2023 | 94.35% | 100% | 100% | 100% | 89.36% | 23.73% | 88.54% | 100% | 99.25% | 88.24% | 100% | 100% | 0 |
| 110040 | RS Metta Medika II | 7 | 2023 | 99% | 100% | 100% | 93.33% | 95.82% | 4.65% | 93.27% | 100% | 99.12% | 94.79% | 100% | 95.02% | 0 |
| 110041 | RS Umum Mitra Sejati | 7 | 2023 | 87.35% | 82% | 98.14% | 81.54% | 94.62% | 5.19% | 71.25% | 91.84% | 100% | 80.43% | 100% | 69.23% | 68 |
| 110042 | RS Umum Siti Hajar | 7 | 2023 | 80% | 83% | 96.15% | 0% | 74.15% | 0% | 23.81% | 0% | 93.33% | 0% | 0% | 86.67% | 0 |
| 110043 | RS Umum Mitra Medika | 7 | 2023 | 98.9% | 100% | 100% | 100% | 89.49% | 3.01% | 63.81% | 100% | 100% | 94.2% | 100% | 100% | 0 |
| 110044 | RS Umum Bhakti | 7 | 2023 | 50% | 100% | 100% | 0% | 50% | 0% | 100% | 50% | 100% | 0% | 0% | 0% | 100 |
| 110045 | RS Umum Prima Husada Cipta Medan | 7 | 2023 | 95% | 98% | 98% | 0% | 95% | 0% | 97.5% | 100% | 87.5% | 85% | 100% | 97.5% | 87 |
| 110046 | RS Umum Imelda Pekerja Indonesia | 7 | 2023 | 82.98% | 85% | 94.29% | 85.96% | 78.18% | 3.37% | 72.78% | 89.02% | 84.75% | 80% | 88.57% | 75% | 72.44 |
| 110047 | RS Umum Haji Medan | 7 | 2023 | 85.64% | 95% | 100% | 93.33% | 64.19% | 8.14% | 97.79% | 100% | 100% | 100% | 100% | 100% | 82.71 |
| 110048 | RS Umum Martha Friska | 7 | 2023 | 87.94% | 96% | 100% | 82.14% | 98.29% | 8.04% | 85.06% | 100% | 100% | 78.57% | 100% | 100% | 0 |
| 110049 | RS Umum Pusat H. Adam Malik | 7 | 2023 | 92.06% | 97% | 100% | 100% | 84.45% | 0.55% | 92.54% | 96.72% | 100% | 86.4% | 99.37% | 100% | 0 |
| 110050 | RS Umum Sri Ratu | 7 | 2023 | 90% | 94% | 100% | 100% | 100% | 0% | 93.22% | 100% | 100% | 0% | 100% | 0% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.