Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110101 | RS Surya Medika PKU Muhammadiyah Sumbawa | 4 | 2022 | - | 93.58% | 94% | 98.49% | 0% | 50% | 0% | 97.69% | 100% | 71.1% | 70.37% | 80% | 100% | |
| 110102 | RS Umum Daerah Provinsi NTB | 4 | 2022 | - | 87.1% | 98% | 100% | 53.85% | 68% | 1.56% | 98.59% | 98.69% | 95.77% | 80.51% | 97.85% | 100% | 0 |
| 110103 | RS Melati | 4 | 2022 | - | 99.71% | 100% | 100% | 93.75% | 93.2% | 0% | 53.04% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 110104 | RS Islam Siti Hajar | 4 | 2022 | - | 71% | 78% | 83.96% | 0% | 89.76% | 3.94% | 75.86% | 100% | 90.39% | 83.25% | 100% | 100% | 0 |
| 110105 | RS Permata Pamulang | 4 | 2022 | - | 89.76% | 100% | 100% | 100% | 82% | 0% | 88.33% | 95.45% | 94% | 86.67% | 100% | 100% | 91.7 |
| 110106 | RS Ibu dan Anak Vitalaya | 4 | 2022 | - | 74% | 74% | 100% | 100% | 70% | 100% | 73.33% | 100% | 50% | 78.18% | 100% | 100% | 0 |
| 110107 | RS Tk. IV Kencana Serang | 4 | 2022 | - | 87% | 82% | 100% | 73% | 95% | 0% | 97% | 100% | 100% | 76% | 100% | 99% | 0 |
| 110108 | RS Umum Khatolik Saint Antonius Ampenan | 4 | 2022 | - | 73.5% | 73% | 90.57% | % | 46.67% | 0% | 85% | 100% | 100% | 66.67% | 81.82% | 100% | 0 |
| 110109 | RS Umum Daerah dr. Drajat Prawiranegara | 4 | 2022 | - | 83.5% | 91% | 98% | 100% | 75.43% | 3.76% | 97.19% | 100% | 99.15% | 85.39% | 100% | 100% | 79 |
| 110110 | RS Bhayangkara Mataram | 4 | 2022 | - | 89.5% | 95% | 96.67% | 86.67% | 88.32% | 4.17% | 89.29% | 100% | 88% | 82.46% | 98.83% | 100% | 78 |
| 110111 | RS Risa Sentra Medika | 4 | 2022 | - | 94.55% | 84% | 100% | 0% | 91.75% | 0% | 84.31% | 100% | 98.71% | 80.95% | 100% | 100% | 0 |
| 110112 | RS Umum Daerah Kota Mataram | 4 | 2022 | - | 82% | 88% | 100% | 99.22% | 99.2% | 0% | 97.86% | 100% | 98.16% | 100% | 98.32% | 100% | 0 |
| 110113 | RS Angkatan Darat REM Wira Bhakti Mataram | 4 | 2022 | - | 77.35% | 85% | 94.41% | 100% | 78.79% | 0% | 84.29% | 100% | 86.36% | 84.29% | 91.04% | 80% | 0 |
| 110114 | RS Umum Daerah Patut Patuh Patju | 4 | 2022 | - | 96.09% | 97% | 100% | 80.43% | 92.19% | 4% | 100% | 100% | 92.24% | 85.25% | 100% | 100% | 0 |
| 110115 | RS Ibu dan Anak Bina Medika | 4 | 2022 | - | 95.24% | 100% | 100% | 100% | 79.13% | 0% | 79.13% | 100% | 100% | 60% | 100% | 100% | 83.44 |
| 110116 | RS Umum Daerah Awet Muda Narmada | 4 | 2022 | - | 85.02% | 88% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110117 | RS Mayapada | 4 | 2022 | - | 59.88% | 0% | 100% | 100% | 84.3% | 4.76% | 85.94% | 0% | 100% | 100% | 100% | 100% | 83 |
| 110118 | RS Umum Daerah Tabanan | 4 | 2022 | - | 100% | 100% | 100% | 0% | 99.76% | 1.93% | 99.53% | 100% | 98.88% | 94.85% | 100% | 100% | 91.65 |
| 110119 | RS An-Nisa | 4 | 2022 | - | 93.59% | 99% | 97.75% | 100% | 0% | 3.27% | 33.37% | 83.42% | 76.98% | 98.25% | 97% | 100% | 95.8 |
| 110120 | RS Islam Yatofa | 4 | 2022 | - | 90% | 97% | 91.24% | 93.75% | 85.53% | 4.92% | 87.5% | 100% | 100% | 47.5% | 92.5% | 100% | 0 |
| 110121 | RS Cahaya Medika | 4 | 2022 | - | 74.77% | 82% | 86.36% | 94.79% | 75.15% | 5.47% | 56.67% | 76.12% | 75.19% | 0% | 96.65% | 100% | 0 |
| 110122 | RS EMC Tangerang | 4 | 2022 | - | 92.7% | 97% | 100% | 0% | 72.15% | 5% | 81.08% | 100% | 83.04% | 88.89% | 100% | 100% | 86 |
| 110123 | RSUP Dr. Sitanala Tangerang | 4 | 2022 | - | 89.35% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 89.23% | 48.28% | 100% | 100% | 0 |
| 110124 | RS Ibu dan Anak Permata Sarana Husada | 4 | 2022 | - | 35% | 100% | 100% | 83.33% | 93.12% | 6.67% | 82.46% | 100% | 90.83% | 80.7% | 100% | 87.5% | 0 |
| 110125 | RS Umum Daerah Dr. R. Soedjono Selong | 4 | 2022 | - | 79.76% | 85% | 97.17% | 0% | 36.39% | 0% | 97.99% | 100% | 97.99% | 0% | 100% | 100% | 0 |
| 110126 | RS Helsa Ciputat | 4 | 2022 | - | 86.5% | 100% | 100% | 0% | 94.19% | 0% | 77.78% | 100% | 86.41% | 100% | 100% | 100% | 0 |
| 110127 | RS Islam Namira | 4 | 2022 | - | 89.4% | 98% | 0% | 11.11% | 12.45% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 110128 | RS Siloam Hospitals Lippo Village | 4 | 2022 | - | 91.66% | 92% | 100% | 0% | 60.56% | 76.09% | 75.76% | 95.78% | 99.33% | 81.25% | 100% | 99.39% | 95 |
| 110129 | RS Lotim Medical Center | 4 | 2022 | - | 89.58% | 100% | 76.67% | 100% | 100% | 2.28% | 63.19% | 100% | 96% | 81.25% | 100% | 100% | 79.1 |
| 110130 | RS Umum Daerah Lombok Timur | 4 | 2022 | - | 75.94% | 87% | 93.48% | 0% | 85.62% | 6.67% | 100% | 100% | 13.96% | 0% | 100% | 100% | 84.49 |
| 110131 | RS Sari Asih Karawaci | 4 | 2022 | - | 87% | 100% | 100% | 81% | 81% | 2% | 79% | 100% | 80% | 80% | 100% | 80% | 77.1 |
| 110132 | RS Islam S. Anggoro | 4 | 2022 | - | 80.36% | 78% | 95.2% | 97.47% | 90% | 0% | 0% | 86.96% | 87.63% | 80% | 71.05% | 80% | 92 |
| 110133 | RS Mandalika Provinsi Nusa Tenggara Barat | 4 | 2022 | - | 94.62% | 96% | 88% | 0% | 74.14% | 0% | 77.55% | 100% | 100% | 83.33% | 87.33% | 80% | 90 |
| 110134 | RS Ibu dan Anak Dhia | 4 | 2022 | - | 80.98% | 100% | 100% | 100% | 91.23% | 0% | 100% | 0% | 99.8% | 0% | 100% | 100% | 83 |
| 110135 | RS Umum Daerah S. K. Lerik | 4 | 2022 | - | 100% | 95% | 100% | 100% | 9.62% | 97.01% | 92.45% | 100% | 100% | 0% | 81.82% | 100% | 81.37 |
| 110136 | RS Bunda Sejati | 4 | 2022 | - | 93.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 81% | 100% | 100% | 0 |
| 110137 | RS Tk. III Wirasakti Kupang | 4 | 2022 | - | 96.65% | 93% | 100% | 100% | 95.09% | 4.11% | 91.67% | 100% | 90.22% | 95.16% | 100% | 100% | 100 |
| 110138 | RS Syarif Hidayatullah | 4 | 2022 | - | 100% | 100% | 97.44% | 100% | 80% | 0% | 41.26% | 100% | 79% | 80% | 88.08% | 100% | 0 |
| 110139 | RS Umum Hermina Bitung | 4 | 2022 | - | 88.4% | 94% | 100% | 100% | 83.33% | 100% | 77.78% | 100% | 100% | 76.53% | 100% | 100% | 0 |
| 110140 | RS Siloam Kupang | 4 | 2022 | - | 92.66% | 90% | 97.34% | 100% | 25.85% | 11.18% | 61.93% | 100% | 99.29% | 98.17% | 99.46% | 100% | 0 |
| 110141 | RS Umum Daerah Naibonat | 4 | 2022 | - | 90% | 95% | 83.33% | 100% | 40.89% | 0% | 93.02% | 100% | 92.66% | 0% | 75% | 0% | 82.23 |
| 110142 | RS Umum BUN | 4 | 2022 | - | 95.38% | 94% | 100% | 0% | 100% | 18.18% | 66.67% | 100% | 87.13% | 94.12% | 100% | 0% | 86 |
| 110143 | RS Hermina Ciruas | 4 | 2022 | - | 91.58% | 95% | 100% | 92.86% | 92.11% | 0% | 82.98% | 100% | 99.3% | 80% | 100% | 100% | 99.5 |
| 110144 | RS Ibu dan Anak Bunda Ciputat | 4 | 2022 | - | 100% | 100% | 100% | 100% | 72.22% | 0% | 86.01% | 100% | 99.93% | 84.21% | 100% | 100% | 98 |
| 110145 | RS Umum Daerah MGR Gabriel Manek | 4 | 2022 | - | 60% | 91% | 94.68% | 96.15% | 94.17% | 5% | 97.78% | 96% | 94.5% | 47.5% | 98.67% | 93.33% | 0 |
| 110146 | RS Medika Lestari | 4 | 2022 | - | 100% | 100% | 100% | 80% | 89% | 1% | 82% | 100% | 100% | 0% | 100% | 100% | 84.9 |
| 110147 | RS Katholik Marianum Halilulik | 4 | 2022 | - | 76% | 90% | 90% | 100% | 85% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 110148 | RS Umum Daerah Lewoleba | 4 | 2022 | - | 84.47% | 90% | 99.44% | 70% | 29.6% | 0% | 100% | 100% | 80% | 0% | 100% | 100% | 0 |
| 110149 | RS Umum Dr TC Hillers Maumere | 4 | 2022 | - | 83.33% | 98% | 65.49% | 93.33% | 14.04% | 0% | 100% | 0% | 0% | 0% | 97.99% | 0% | 0 |
| 110150 | RS Bethsaida | 4 | 2022 | - | 95.91% | 94% | 100% | 0% | 98.95% | 0% | 98% | 100% | 99.99% | 96% | 100% | 100% | 97.7 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.