Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110051 | RS Ibu dan Anak Propinsi NAD | 4 | 2022 | - | 86.39% | 94% | 100% | 100% | 100% | 0% | 99.48% | 100% | 90.38% | 98.45% | 100% | 0% | 0 |
| 110052 | RS Umum Latersia | 4 | 2022 | - | 92.5% | 83% | 100% | 94.44% | 85% | 16% | 85.71% | 73.33% | 82.5% | 83.33% | 92.86% | 98% | 0 |
| 110053 | RS Umum Daerah Kec.Mandau | 4 | 2022 | - | 93% | 92% | 100% | 82.61% | 80% | 0% | 80.66% | 100% | 98.23% | 0% | 100% | 0% | 0 |
| 110054 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 4 | 2022 | - | 80% | 90% | 100% | 100% | 76.67% | 0% | 93.33% | 100% | 0% | 0% | 100% | 86.67% | 0 |
| 110055 | RS Umum Artha Medica | 4 | 2022 | - | 84.08% | 84% | 100% | 85.41% | 80.68% | 0% | 80.4% | 100% | 100% | 92.59% | 100% | 0% | 0 |
| 110056 | RS Umum Daerah Datu Beru Takengon | 4 | 2022 | - | 65.58% | 65% | 71.22% | 100% | 86.18% | 3.16% | 97.91% | 89.74% | 100% | 0% | 71.22% | 100% | 0 |
| 110057 | RS Pendidikan Universitas Syiah Kuala | 4 | 2022 | - | 84.59% | 74% | 100% | 0% | 70.82% | 0% | 92% | 94.44% | 98% | 100% | 100% | 0% | 80.73 |
| 110058 | RS Umum Daerah Dr. Zainoel Abidin | 4 | 2022 | - | 96.36% | 83% | 100% | 83.33% | 85.39% | 1.56% | 95.97% | 79.1% | 94.14% | 0% | 96.26% | 100% | 0 |
| 110059 | RS Umum Daerah Meuraxa | 4 | 2022 | - | 83.98% | 86% | 100% | 0% | 95.45% | 0% | 94.53% | 94.44% | 82.48% | 0% | 100% | 100% | 0 |
| 110060 | RS Khusus Mata SMEC | 4 | 2022 | - | 84.76% | 99% | 99.61% | 0% | 87.88% | 100% | 100% | 100% | 96.11% | 100% | 100% | 100% | 0 |
| 110061 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 4 | 2022 | - | 90% | 96% | 92.68% | % | 88.2% | % | 99.56% | 100% | 100% | 61.02% | 100% | 100% | 0 |
| 110062 | RS Umum Daerah Pandan | 4 | 2022 | - | 76.74% | 79% | 79.19% | 86.11% | 86.76% | 0% | 88.33% | 100% | 100% | 70.91% | 81.05% | 100% | 0 |
| 110063 | RS 3M Plus | 4 | 2022 | - | 73% | 100% | 100% | 100% | 81.25% | 5.36% | 18.75% | 90% | 90.75% | 95% | 100% | 100% | 0 |
| 110064 | RS Umum Permata Madina Panyabungan | 4 | 2022 | - | 97.06% | 95% | 80% | 96.55% | 53.9% | 2.08% | 95.42% | 100% | 100% | 82.78% | 87.05% | 100% | 75 |
| 110065 | RS Umum Daerah Padang Pariaman | 4 | 2022 | - | 58% | 80% | 86.72% | 88.24% | 76.67% | 4.55% | 96.67% | 100% | 93.87% | 90% | 86.67% | 100% | 0 |
| 110066 | RS Ibu dan Anak Harapan Medika | 4 | 2022 | - | 41.07% | 87% | 97.46% | 60% | 75.85% | 38.89% | 84.34% | 81.58% | 90.6% | 100% | 85.71% | 100% | 91 |
| 110067 | RS Umum Utama | 4 | 2022 | - | 80% | 70% | 83% | 82% | 90% | 4% | 70% | 82% | 82% | 60% | 62% | 100% | 0 |
| 110068 | RS Krakatau Medika | 4 | 2022 | - | 42.5% | 100% | 100% | 100% | 98% | 0% | 87% | 100% | 100% | 81% | 100% | 100% | 100 |
| 110069 | RS Kurnia | 4 | 2022 | - | 90.94% | 98% | 100% | 100% | 40% | 0% | 90.33% | 96.77% | 99.2% | 100% | 100% | 100% | 0 |
| 110070 | RS Ibu dan Anak Cahaya Bunda | 4 | 2022 | - | 83.13% | 100% | 100% | 95.92% | 57% | 15.38% | 95.06% | 100% | 100% | 100% | 90.12% | 0% | 80 |
| 110071 | RS Umum Balimed Negara | 4 | 2022 | - | 87.5% | 100% | 100% | 100% | 89.36% | 2.86% | 85.19% | 100% | 84% | 100% | 100% | 100% | 87.64 |
| 110072 | RS Umum Bali Holistik | 4 | 2022 | - | 21.46% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110073 | RS Umum Wisma Prashanti | 4 | 2022 | - | 80% | 94% | 84.43% | 100% | 100% | 0% | 56.56% | 100% | 99.92% | 0% | 91.95% | 100% | 81 |
| 110074 | RS Umum Bunda | 4 | 2022 | - | 92.4% | 100% | 92.06% | 0% | 98.69% | 0% | 98.41% | 0% | 82.4% | 87.5% | 100% | 100% | 94.58 |
| 110075 | RS Khusus Bedah BIMC | 4 | 2022 | - | 83.27% | 89% | 100% | 0% | 97.65% | 33.33% | 80.18% | 100% | 100% | 0% | 100% | 100% | 85 |
| 110076 | RS Umum Daerah Kota Cilegon | 4 | 2022 | - | 86.57% | 98% | 0% | 0% | 0% | 4.52% | 94.48% | 96.9% | 87.22% | 0% | 0% | 0% | 0 |
| 110077 | RS Umum Siloam Bali | 4 | 2022 | - | 86.27% | 99% | 100% | 0% | 59.28% | 14.58% | 86.05% | 100% | 0% | 100% | 100% | 100% | 88 |
| 110078 | RS Umum Kasih Ibu Tabanan | 4 | 2022 | - | 85.91% | 100% | 99.41% | 100% | 60.76% | 3.05% | 48.33% | 100% | 3.33% | 0% | 100% | 100% | 100 |
| 110079 | RS Umum Bhakti Rahayu Tabanan | 4 | 2022 | - | 92.5% | 94% | 73.81% | 0% | 83.33% | 0% | 73.81% | 66.67% | 98.37% | 0% | 90% | 68.75% | 98 |
| 110080 | RS Hermina Periuk Tangerang | 4 | 2022 | - | 92% | 100% | 100% | 83.33% | 100% | 6.25% | 100% | 100% | 100% | 80% | 100% | 100% | 99.86 |
| 110081 | RS Citra sundari | 4 | 2022 | - | 90.12% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 80% | 0 |
| 110082 | RS Daerah Mangusada | 4 | 2022 | - | 82.13% | 82% | 98.71% | 30% | 25.78% | 0% | 97.6% | 58.33% | 81.73% | 78.57% | 98.66% | 100% | 0 |
| 110083 | RS Umum Surya Husadha Nusa Dua | 4 | 2022 | - | 90.33% | 100% | 100% | 100% | 99.68% | 0% | 99.75% | 100% | 99.83% | 100% | 100% | 100% | 98.92 |
| 110084 | RS Umum Kasih Ibu Kedonganan | 4 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 77.42% | 100% | 100% | 0% | 100% | 100% | 78 |
| 110085 | RS Umum Semara Ratih | 4 | 2022 | - | 97.5% | 100% | 100% | 90.91% | 91.67% | 0% | 95% | 100% | 96.67% | 0% | 100% | 93.33% | 86 |
| 110086 | RS Ibu dan Anak Puri Bunda Tabanan | 4 | 2022 | - | 98.78% | 100% | 100% | 100% | 98.68% | 4.71% | 82.15% | 100% | 93.63% | 86.67% | 100% | 100% | 99 |
| 110087 | RS Umum Ibunda | 4 | 2022 | - | 87.81% | 99% | 98.71% | 100% | 98.68% | 0% | 97.47% | 100% | 95.71% | 80.95% | 100% | 100% | 78 |
| 110088 | RS Universitas Udayana | 4 | 2022 | - | 95.77% | 98% | 100% | 83.33% | 97.22% | 0% | 43.8% | 100% | 98.96% | 0% | 100% | 0% | 0 |
| 110089 | RS Umum Daerah Singasana | 4 | 2022 | - | 89.95% | 97% | 99.45% | 100% | 92.9% | 0% | 97.01% | 100% | 96.08% | 100% | 94.34% | 100% | 0 |
| 110090 | RS Umum Hermina Cilegon | 4 | 2022 | - | 90.83% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.66 |
| 110091 | RS Umum Murni Teguh Tuban Bali | 4 | 2022 | - | 92.85% | 100% | 100% | 0% | 100% | 0% | 97.22% | 100% | 0% | 0% | 100% | 100% | 0 |
| 110092 | RS Umum Daerah Banten | 4 | 2022 | - | 87.63% | 100% | 96.37% | 0% | 97.53% | 11.17% | 95.1% | 67.39% | 92.46% | 66.67% | 99.94% | 100% | 0 |
| 110093 | RS Khusus Bedah BIMC Nusa Dua | 4 | 2022 | - | 95.29% | 95% | 100% | 0% | 97.86% | 0% | 73.77% | 100% | 100% | 0% | 97.62% | 100% | 0 |
| 110094 | RS Ibu dan Anak Kuncup Bunga | 4 | 2022 | - | 85% | 88% | 100% | 50% | 100% | 4.76% | 74.47% | 0% | 64.52% | 100% | 89.04% | 100% | 0 |
| 110095 | RS Umum Sumbawa Besar | 4 | 2022 | - | 92.61% | 87% | 97.58% | 0% | 54.91% | 0% | 99.84% | 100% | 100% | 0% | 95.32% | 100% | 0 |
| 110096 | RS Insan Permata | 4 | 2022 | - | 85.29% | 86% | 99.72% | 70% | 84.94% | 0% | 46.69% | 92.31% | 100% | 100% | 100% | 100% | 0 |
| 110097 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 4 | 2022 | - | 92% | 100% | 100% | 90% | 92.67% | 0% | 96.67% | 100% | 98% | 90% | 100% | 80% | 0 |
| 110098 | RS dr. Agung | 4 | 2022 | - | 87.44% | 100% | 98.5% | 100% | 83.33% | 3.26% | 87.42% | 100% | 89% | 82.22% | 96.67% | 100% | 0 |
| 110099 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 4 | 2022 | - | 83.81% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 110100 | RS Kurnia Serang | 4 | 2022 | - | 87.53% | 100% | 100% | 100% | 80.4% | 0% | 61.62% | 100% | 99.77% | 92.31% | 0% | 87.5% | 81.18 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.