Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110151 | RS Umum Daerah Ende | 4 | 2022 | - | 81.6% | 89% | 99.81% | 0% | 100% | 0% | 100% | 100% | 98.74% | 100% | 100% | 0% | 0 |
| 110152 | RS Hermina Ciputat | 4 | 2022 | - | 99.5% | 100% | 100% | 0% | 100% | 0% | 75% | 50% | 100% | 100% | 100% | 100% | 99 |
| 110153 | RS Umum Leona | 4 | 2022 | - | 100% | 100% | 100% | 33.33% | 100% | 100% | 45.31% | 100% | 100% | 75% | 100% | 0% | 0 |
| 110154 | RS Bio Medika | 4 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110155 | RS Ibu dan Anak Permata Hati | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0.59% | 95.2% | 100% | 100% | 100% | 100% | 95% | 0 |
| 110156 | RS Hermina Serpong | 4 | 2022 | - | 88.5% | 100% | 100% | 100% | 66.67% | 0% | 100% | 100% | 100% | 81% | 100% | 100% | 99.83 |
| 110157 | RS Umum Primaya Pasar Kemis | 4 | 2022 | - | 90.44% | 93% | 96.67% | 100% | 83.93% | 2.63% | 78.95% | 100% | 100% | 100% | 97.81% | 100% | 0 |
| 110158 | Siloam Hospitals Mataram | 4 | 2022 | - | 88.83% | 99% | 100% | 0% | 47.35% | 2.7% | 81.25% | 100% | 100% | 66.67% | 98.58% | 100% | 97 |
| 110159 | RS Universitas Mataram | 4 | 2022 | - | 100% | 93% | 100% | 0% | 100% | 19.15% | 70.33% | 100% | 81.12% | 100% | 0% | 0% | 0 |
| 110160 | RS Mentari | 4 | 2022 | - | 89.41% | 100% | 100% | 0% | 90.37% | 0% | 73.15% | 88.89% | 98.91% | 95.65% | 100% | 100% | 97 |
| 110161 | RS Mata Nusa Tenggara Barat | 4 | 2022 | - | 92.5% | 91% | 90.34% | 0% | 90.26% | 100% | 100% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 110162 | RS Metro Medika | 4 | 2022 | - | 78.27% | 87% | 90.41% | 86.21% | 75.97% | 4.35% | 89.04% | 100% | 95.95% | 90.41% | 86.05% | 100% | 0 |
| 110163 | RS Umum Imanuel Sumba | 4 | 2022 | - | 100% | 100% | 95.24% | 0% | 85.59% | 0% | 100% | 87.5% | 100% | 90% | 80% | 0% | 80 |
| 110164 | RS Siloam Hospitals Kelapa Dua | 4 | 2022 | - | 88.51% | 99% | 100% | 0% | 100% | 5% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110165 | RS Harapan Keluarga | 4 | 2022 | - | 95% | 100% | 95.54% | 100% | 98.56% | 3.06% | 95.42% | 100% | 83.33% | 80% | 100% | 83.33% | 0 |
| 110166 | RS Kristen Lende Moripa | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 110167 | RS Ibu dan Anak Buah Hati Pamulang | 4 | 2022 | - | 76% | 91% | 99.34% | 50% | 61.04% | 5.56% | 57.56% | 100% | 99.8% | 94.48% | 99.42% | 100% | 0 |
| 110168 | RS Umum Daerah Pakuhaji | 4 | 2022 | - | 100% | 100% | 32.07% | 100% | 90.03% | 0% | 100% | 100% | 99.94% | 100% | 97.95% | 100% | 0 |
| 110169 | RS Umum Waikabubak | 4 | 2022 | - | 82.48% | 91% | 99.07% | 100% | 95.46% | 0% | 99.64% | 95.45% | 96.54% | 67.57% | 82.26% | 0% | 0 |
| 110170 | RS Ibu dan Anak Ilanur | 4 | 2022 | - | 86% | 70% | 72.78% | 100% | 90.41% | 0% | 78.12% | 100% | 86.82% | 0% | 100% | 0% | 85.19 |
| 110171 | RS Kristen Lindimara | 4 | 2022 | - | 81% | 100% | 100% | 66.67% | 100% | 100% | 89.77% | 100% | 100% | 0% | 100% | 100% | 0 |
| 110172 | RS Umum Daerah Waingapu | 4 | 2022 | - | 54% | 60% | 0% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110173 | RS Sari Asih Ciputat | 4 | 2022 | - | 77.5% | 82% | 100% | 100% | 88.1% | 0.4% | 79.49% | 100% | 92.13% | 85.28% | 100% | 87.5% | 97 |
| 110174 | RS Sari Asih Sangiang | 4 | 2022 | - | 86% | 88% | 100% | 87.23% | 82.88% | 4.44% | 84.67% | 100% | 84.21% | 83.7% | 100% | 87.38% | 0 |
| 110175 | RS Umum Kertha Usadha | 4 | 2022 | - | 100% | 100% | 100% | 66.67% | 92.8% | 0% | 79.22% | 100% | 96.43% | 0% | 100% | 0% | 87.06 |
| 110176 | RS Umum Kasih Ibu Saba | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 7.41% | 75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110177 | RS umum Karya Dharma Husada | 4 | 2022 | - | 79.5% | 83% | 100% | 100% | 100% | 0% | 69.69% | 100% | 84.09% | 0% | 100% | 100% | 80 |
| 110178 | RS Umum Daerah Kota Tangerang | 4 | 2022 | - | 79.7% | 100% | 100% | 50% | 47.06% | 10.8% | 98.33% | 100% | 100% | 75% | 100% | 100% | 91.81 |
| 110179 | RS Cinta Kasih | 4 | 2022 | - | 87.85% | 87% | 100% | 100% | 57.95% | 0% | 71.21% | 100% | 100% | 80.35% | 100% | 100% | 0 |
| 110180 | RS Umum Shanti Graha | 4 | 2022 | - | 87.5% | 90% | 100% | 100% | 65.99% | 0% | 22.9% | 100% | 85.66% | 40% | 100% | 100% | 0 |
| 110181 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 4 | 2022 | - | 94.5% | 100% | 100% | 60% | 91.56% | 1.82% | 93.55% | 100% | 85.56% | 65.33% | 100% | 100% | 0 |
| 110182 | RS Balimed Buleleng | 4 | 2022 | - | 96.99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 110183 | RS Eka | 4 | 2022 | - | 92.21% | 80% | 100% | 50% | 90.99% | 5.88% | 76.45% | 100% | 100% | 99.23% | 100% | 100% | 2.5 |
| 110184 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 4 | 2022 | - | 84.03% | 100% | 100% | 100% | 91.3% | 1.06% | 98.32% | 97.12% | 97.62% | 57.14% | 99.95% | 100% | 0 |
| 110185 | RS Primaya | 4 | 2022 | - | 95.5% | 100% | 97.01% | 100% | 96.14% | 2.02% | 61.12% | 100% | 91.89% | 93.94% | 100% | 100% | 94.81 |
| 110186 | RS Umum Famili Husada | 4 | 2022 | - | 87.5% | 100% | 100% | 66.67% | 0% | 1.9% | 77.58% | 100% | 81.65% | 84.62% | 100% | 100% | 0 |
| 110187 | RS Umum Daerah Wangaya | 4 | 2022 | - | 85% | 96% | 100% | 100% | 99.78% | 0% | 95.32% | 90.3% | 100% | 0% | 100% | 100% | 83 |
| 110188 | RS Fatimah | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.85% | 90.32% | 100% | 90.68% | 86.67% | 100% | 100% | 0 |
| 110189 | RS Umum Daerah Kota Serang | 4 | 2022 | - | 77.85% | 100% | 99.23% | 100% | 77.78% | 0% | 100% | 100% | 98.03% | 80.56% | 100% | 0% | 0 |
| 110190 | RS Dinda | 4 | 2022 | - | 100% | 100% | 100% | 0% | 88.32% | 3.49% | 89.92% | 100% | 92.02% | 85.89% | 100% | 85.71% | 0 |
| 110191 | RS Umum Bintang | 4 | 2022 | - | 85.82% | 100% | 80.3% | 90.91% | 90.06% | 2.63% | 80.95% | 96.3% | 96.81% | 100% | 80.36% | 100% | 0 |
| 110192 | RS Tiara | 4 | 2022 | - | 90.07% | 94% | 100% | 100% | 77.37% | 0% | 49.18% | 36.11% | 100% | 0% | 100% | 100% | 95.61 |
| 110193 | RS Umum Daerah Gema Santi Nusa Penida | 4 | 2022 | - | 80% | 83% | 100% | % | 85.56% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110194 | RS Rumah Indonesia Sehat | 4 | 2022 | - | 83% | 93% | 98.26% | 100% | 73% | 1.03% | 85.84% | 100% | 99% | 97.83% | 100% | 100% | 0 |
| 110195 | RS Umum Grha Bhakti Medika | 4 | 2022 | - | 87.83% | 93% | 67.25% | 100% | 99.38% | 0% | 62.32% | 100% | 90.55% | 0% | 75% | 100% | 94 |
| 110196 | RS Umum Daerah Kota Tangerang Selatan | 4 | 2022 | - | 87.5% | 100% | 100% | 100% | 83.87% | 0% | 100% | 100% | 97.93% | 1.92% | 100% | 100% | 100 |
| 110197 | RS Aqidah | 4 | 2022 | - | 94.42% | 100% | 100% | 100% | 89.52% | 3.33% | 95% | 100% | 97.45% | 88.85% | 100% | 83.33% | 0 |
| 110198 | RS Umum Daerah Klungkung | 4 | 2022 | - | 100% | 100% | 100% | 100% | 98.96% | 0% | 97.54% | 100% | 100% | 100% | 100% | 100% | 87.43 |
| 110199 | RS Umum Daerah Kab. Buleleng | 4 | 2022 | - | 91.38% | 100% | 100% | 100% | 99.71% | 1.54% | 99.72% | 100% | 98.73% | 100% | 100% | 100% | 83.13 |
| 110200 | RS Jiwa Provinsi Bali | 4 | 2022 | - | 88.95% | 89% | 100% | 0% | 54.33% | 0% | 26.23% | 100% | 100% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.