Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110201 | RS Umum Payangan | 4 | 2022 | - | 95% | 100% | 88.89% | 0% | 52.03% | 4.29% | 99.24% | 100% | 82.66% | 0% | 100% | 100% | 0 |
| 110202 | RS Umum Bangli Medika Canti | 4 | 2022 | - | 84.5% | 86% | 100% | 90% | 87% | 1.34% | 76.66% | 100% | 96.61% | 81.82% | 100% | 100% | 0 |
| 110203 | Brawijaya Hospital Tangerang | 4 | 2022 | - | 85.33% | 93% | 97.01% | 80% | 71.13% | 18.75% | 83.21% | 100% | 99.98% | 88.94% | 77.27% | 100% | 79.92 |
| 110204 | RS Umum Daerah Karangasem | 4 | 2022 | - | 92.28% | 94% | 94.83% | 50% | 82.74% | 0.65% | 99.28% | 100% | 100% | 0% | 97.17% | 100% | 0 |
| 110205 | RS Ibu dan Anak Karunia Bunda | 4 | 2022 | - | 90% | 100% | 100% | 100% | 100% | 2% | 66.67% | 100% | 90% | 100% | 100% | 100% | 0 |
| 110206 | RS Umum Balimed Karangasem | 4 | 2022 | - | 87.5% | 87% | 100% | 87.39% | 100% | 0% | 69.16% | 100% | 90.67% | 33.33% | 100% | 100% | 96 |
| 110207 | RS Medika BSD | 4 | 2022 | - | 76% | 90% | 100% | 0% | 80.84% | 6.38% | 55.84% | 100% | 69.71% | 0% | 100% | 100% | 76.61 |
| 110208 | RS Umum Daerah Bangli | 4 | 2022 | - | 90% | 89% | 100% | 100% | 99.2% | 0% | 100% | 100% | 97.28% | 0% | 96.53% | 100% | 0 |
| 110209 | RS Ibu dan Anak Pratiwi | 4 | 2022 | - | 83.79% | 100% | 100% | 100% | 100% | 0% | 90.79% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 110210 | RS Buah Hati Ciputat | 4 | 2022 | - | 96% | 100% | 100% | 80.65% | 80.31% | 0% | 76.56% | 100% | 100% | 76.19% | 100% | 84.38% | 0 |
| 110211 | RS Umum Premagana | 4 | 2022 | - | 83.03% | 96% | 100% | 100% | 83.64% | 0% | 83.86% | 100% | 99.38% | 85.71% | 100% | 100% | 0 |
| 110212 | RS Ibu dan Anak Harapan Bunda | 4 | 2022 | - | 95% | 97% | 100% | 0% | 72.5% | 0% | 83.33% | 100% | 100% | 0% | 100% | 100% | 0 |
| 110213 | RS Umum Prima Medika | 4 | 2022 | - | 93.64% | 94% | 99.89% | 100% | 82.22% | 0% | 95.31% | 100% | 100% | 97.14% | 100% | 92% | 88.99 |
| 110214 | RS Umum Daerah Sanjiwani Gianyar | 4 | 2022 | - | 93% | 100% | 100% | 0% | 56.93% | 0.4% | 85.77% | 100% | 100% | 81.25% | 100% | 100% | 81.62 |
| 110215 | RS Umum Daerah Serpong Utara | 4 | 2022 | - | 78.5% | 75% | 69.09% | 0% | 66.67% | 0% | 83.33% | 100% | 78.79% | 90.91% | 100% | 0% | 0 |
| 110216 | RS Mulya | 4 | 2022 | - | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 99.01% | 100% | 80% | 100% | 100% | 100 |
| 110217 | RS TK. II Udayana | 4 | 2022 | - | 99.1% | 100% | 99.89% | 77.78% | 99.32% | 2.11% | 99.24% | 100% | 88.94% | 100% | 100% | 100% | 82.66 |
| 110218 | RS Ibu dan Anak Puri Bunda | 4 | 2022 | - | 98.82% | 100% | 100% | 100% | 83.5% | 1.3% | 88.42% | 100% | 98.81% | 99.01% | 100% | 100% | 99 |
| 110219 | RS Bhayangkara Denpasar | 4 | 2022 | - | 87.72% | 100% | 99.46% | 100% | 99.22% | 0% | 89.36% | 100% | 99.3% | 96% | 100% | 0% | 0 |
| 110220 | RS Murni Teguh Ciledug | 4 | 2022 | - | 98.5% | 100% | 100% | 100% | 100% | 0% | 68% | 100% | 92.83% | 64.29% | 92.86% | 100% | 0 |
| 110221 | RS Umum Surya Husadha | 4 | 2022 | - | 100% | 100% | 100% | 100% | 97.04% | 0% | 100% | 100% | 99.61% | 100% | 100% | 100% | 97 |
| 110222 | RS Karang Tengah Medika | 4 | 2022 | - | 71.79% | 100% | 100% | 100% | 89.06% | 0% | 100% | 100% | 99.16% | 60% | 100% | 100% | 0 |
| 110223 | RS Umum Daerah Bali Mandara Provinsi Bali | 4 | 2022 | - | 87.32% | 100% | 92.83% | 66.67% | 46.67% | 0.5% | 92.95% | 100% | 100% | 0% | 99.7% | 100% | 0 |
| 110224 | RS Sari Asih Serang | 4 | 2022 | - | 88% | 89% | 100% | 86.67% | 73.6% | 8.33% | 62.16% | 100% | 100% | 81.36% | 100% | 89.89% | 0 |
| 110225 | RS Umum Praya | 4 | 2022 | - | 91% | 80% | 84% | 88.24% | 84% | 95.1% | 80% | 92.59% | 92% | 20% | 92% | 81.82% | 85 |
| 110226 | RS Umum Balimed | 4 | 2022 | - | 87.41% | 90% | 93.87% | 78.33% | 81.97% | 0% | 82.48% | 99.42% | 90.24% | 72.73% | 97.94% | 100% | 0 |
| 110227 | RS Hermina Ciledug | 4 | 2022 | - | 95.5% | 100% | 100% | 100% | 100% | 0% | 97.06% | 100% | 100% | 90% | 100% | 100% | 95 |
| 110228 | RS Umum Manuaba | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 82% | 100% | 48% | 100% | 100% | 100% | 80 |
| 110229 | RS Umum Ari Canti | 4 | 2022 | - | 89% | 90% | 100% | 100% | 89.11% | 1.05% | 85.1% | 100% | 98.47% | 84% | 100% | 100% | 0 |
| 110230 | RS Khusus Mata Bali Mandara | 4 | 2022 | - | 98.38% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.33 |
| 110231 | RS Premier Bintaro | 4 | 2022 | - | 93.42% | 100% | 100% | 0% | 88.5% | 13.57% | 69.64% | 93.84% | 95.78% | 0% | 98.33% | 90.91% | 87.4 |
| 110232 | RS Mitra Husada | 4 | 2022 | - | 86.67% | 100% | 100% | 90.91% | 96% | 96.77% | 83.33% | 100% | 95% | 92.14% | 100% | 100% | 89.01 |
| 110233 | RS Umum Surya Husadha | 4 | 2022 | - | 86.56% | 100% | 100% | 100% | 99.98% | 0% | 87.29% | 100% | 95.79% | 97.96% | 100% | 100% | 80.03 |
| 110234 | RS Umum Ganesha | 4 | 2022 | - | 85.1% | 85% | 100% | 100% | 90.66% | 0% | 92.27% | 100% | 97.33% | 100% | 100% | 100% | 94.57 |
| 110235 | RS Umum Bali Royal | 4 | 2022 | - | 90% | 100% | 100% | 100% | 90.06% | 1% | 95.01% | 100% | 100% | 100% | 100% | 100% | 90.75 |
| 110236 | RS Umum Kasih Ibu | 4 | 2022 | - | 99.91% | 100% | 100% | 100% | 88% | 0% | 86.28% | 100% | 92.58% | 94.26% | 99.2% | 100% | 0 |
| 110237 | RS Umum Bhakti Asih | 4 | 2022 | - | 94.27% | 90% | 96.61% | 99.11% | 46.02% | 0.43% | 67.17% | 95.4% | 99.68% | 0% | 96.18% | 75% | 0 |
| 110238 | RS Umum Dharma Yadnya | 4 | 2022 | - | 99.76% | 100% | 100% | 0% | 70.16% | 0% | 63.83% | 100% | 97.02% | 100% | 100% | 83.33% | 70.37 |
| 110239 | RS Ibu dan Anak Puri Garcia | 4 | 2022 | - | 80.3% | 89% | 43.48% | 100% | 91.34% | 0% | 69.57% | 100% | 99.52% | 0% | 100% | 0% | 0 |
| 110240 | RS Umum Puri Raharja | 4 | 2022 | - | 85% | 100% | 94% | 100% | 65% | 0.48% | 94% | 100% | 94% | 60% | 96% | 90% | 82 |
| 110241 | RS Umum Bhakti Rahayu | 4 | 2022 | - | 79.63% | 76% | 97.72% | 0% | 85.55% | 1.93% | 88.52% | 100% | 97.95% | 0% | 100% | 100% | 0 |
| 110242 | RS Umum Hermina Tangerang | 4 | 2022 | - | 89.47% | 100% | 100% | 94.74% | 83.33% | 1.89% | 70.63% | 100% | 100% | 84% | 100% | 100% | 99.52 |
| 110243 | RS Umum Wisma Rini Pringsewu | 4 | 2022 | - | 88.42% | 90% | 87.14% | 55.56% | 70.27% | 3.51% | 60.11% | 80.33% | 99.67% | 0% | 90% | 100% | 0 |
| 110244 | RS Umum Daerah Drs. H. Abu Hanifah | 4 | 2022 | - | 89% | 100% | 100% | 84.85% | 83.75% | 0% | 100% | 100% | 93.41% | 87.5% | 100% | 82.35% | 79 |
| 110245 | RS Ibu dan Anak Dzakirah | 4 | 2022 | - | 95.5% | 100% | 100% | 100% | 90.41% | 0% | 100% | 100% | 81.25% | 100% | 100% | 100% | 0 |
| 110246 | RS Jiwa Islam Klender | 4 | 2022 | - | 91.42% | 97% | 100% | 0% | 91.67% | 0% | 78.26% | 0% | 99.4% | 87.18% | 100% | 83.33% | 80 |
| 110247 | RS Umum Mardi Waluyo | 4 | 2022 | - | 93.19% | 83% | 100% | 0% | 91.58% | 0% | 91.44% | 100% | 96.5% | 100% | 100% | 100% | 80.3 |
| 110248 | RS Umum Bhayangkara Lemdiklat Polri | 4 | 2022 | - | 84% | 86% | 100% | 0% | 96.95% | 0% | 76.19% | 100% | 97.65% | 69.23% | 100% | 0% | 85.3 |
| 110249 | RS Jasmine | 4 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 110250 | RS Umum Setia Mitra | 4 | 2022 | - | 85.68% | 100% | 100% | 0% | 85.33% | 2.82% | 81.63% | 100% | 81.38% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.