Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 110201 | RS Umum Pluit | 7 | 2023 | 100% | 100% | 100% | 0% | 96.11% | 5.08% | 67.5% | 100% | 100% | 100% | 100% | 100% | 9203 |
| 110202 | RS Menteng Mitra Afia | 7 | 2023 | 100% | 100% | 100% | 100% | 100% | 2.47% | 47.1% | 100% | 81.06% | 75% | 100% | 100% | 0 |
| 110203 | RS Khusus THT Prof Nizar | 7 | 2023 | 75% | 100% | 100% | 0% | 74.8% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 110204 | RS Umum MH. Thamrin | 7 | 2023 | 83% | 89% | 100% | 100% | 89.17% | 4.03% | 85.83% | 100% | 99.82% | 60.71% | 100% | 100% | 0 |
| 110205 | RS Umum Islam Bogor | 7 | 2023 | 89.57% | 99% | 99.89% | % | 51.78% | 2.9% | 62.66% | 100% | 93.37% | 62.5% | 100% | 100% | 0 |
| 110206 | RS Umum Daerah Tugu Koja | 7 | 2023 | 94.84% | 100% | 100% | 100% | 100% | 1.78% | 98.44% | 100% | 97.27% | 100% | 100% | 100% | 0 |
| 110207 | RS Umum Port Medical Center | 7 | 2023 | 90.43% | 97% | 100% | 0% | 100% | 0% | 44.59% | 0% | 99.69% | 100% | 100% | 100% | 0 |
| 110208 | RS Ibu dan Anak Bunda Suryatni | 7 | 2023 | 98.61% | 99% | 100% | 100% | 100% | 0% | 95.05% | 0% | 98.66% | 92.59% | 100% | 100% | 0 |
| 110209 | RS Umum Royal Progress | 7 | 2023 | 93% | 100% | 100% | 0% | 71.88% | 1.52% | 85.38% | 100% | 99.12% | 93.33% | 100% | 100% | 0 |
| 110210 | RS Bhayangkara Cianjur | 7 | 2023 | 98% | 100% | 100% | 100% | 100% | 0% | 97.3% | 100% | 100% | 100% | 100% | 100% | 90 |
| 110211 | RS Umum Mitra Kemayoran | 7 | 2023 | 97.55% | 97% | 100% | 0% | 100% | 0% | 91.67% | 100% | 100% | 94.12% | 99.76% | 100% | 0 |
| 110212 | RS Umum TNI AU Lanud Sulaiman | 7 | 2023 | 93% | 100% | 100% | 0% | 86.8% | 11.11% | 95% | 0% | 96.06% | 100% | 100% | 100% | 0 |
| 110213 | RS EMC Sentul | 7 | 2023 | 95.01% | 100% | 100% | 0% | 97.29% | 15.71% | 56.75% | 100% | 90.48% | 83.78% | 100% | 84.69% | 0 |
| 110214 | RS Islam Jakarta Sukapura | 7 | 2023 | 72.91% | 90% | 100% | 0% | 100% | 0% | 88.49% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110215 | RS Umum Daerah Kawali | 7 | 2023 | 87.45% | 90% | 100% | % | 93.5% | % | 100% | 94.67% | 98.76% | 100% | 100% | 100% | 0 |
| 110216 | RS Ibu dan Anak Grha Bunda | 7 | 2023 | 79.93% | 81% | 100% | 100% | 77.46% | 0% | 83.08% | 33.33% | 99.1% | 83.33% | 96.44% | 100% | 0 |
| 110217 | RS Umum Annisa Queen | 7 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 92.31% | 91.18% | 100% | 0% | 0% | 0% | 0 |
| 110218 | RS Umum Mitra Kasih | 7 | 2023 | 28.08% | 39% | 50.97% | 0% | 73.06% | 4.38% | 67.97% | 100% | 93.07% | 56.25% | 100% | 100% | 0 |
| 110219 | RS Umum Satya Negara | 7 | 2023 | 89.23% | 99% | 100% | 0% | 76.53% | 13.64% | 67.49% | 100% | 75.78% | 0% | 100% | 100% | 0 |
| 110220 | RS Umum Nurhayati Garut | 7 | 2023 | 83.5% | 96% | 87.5% | 100% | 76.61% | 100% | 76.27% | 92.13% | 83.05% | 94.49% | 83.9% | 75% | 82 |
| 110221 | RS Umum Hermina Sukabumi | 7 | 2023 | 97.28% | 100% | 100% | 90.32% | 79.17% | 1.87% | 77.78% | 100% | 100% | 82.76% | 100% | 100% | 0 |
| 110222 | RS Umum Annisa | 7 | 2023 | 78.93% | 91% | 100% | 50% | 94.85% | 1.53% | 67.51% | 83.1% | 69.59% | 60% | 83.33% | 100% | 0 |
| 110223 | RS Universitas Indonesia | 7 | 2023 | 82% | 100% | 100% | 100% | 31.74% | 38.42% | 86.72% | 100% | 82.65% | 100% | 100% | 100% | 0 |
| 110224 | RS Umum Daerah Kesehatan Kerja | 7 | 2023 | 75.31% | 100% | 100% | 0% | 38.91% | 0% | 97.52% | 100% | 94.81% | 40% | 83.91% | 0% | |
| 110225 | RS Umum Ciputra Hospital Citragarden City | 7 | 2023 | 84.64% | 88% | 100% | 0% | 89.19% | 0.98% | 47.71% | 100% | 100% | 80% | 100% | 100% | 0 |
| 110226 | RS Umum Daerah Cileungsi | 7 | 2023 | 70.84% | 70% | 98.73% | 37.78% | 99.85% | 1.27% | 98.85% | 100% | 98.5% | 97.22% | 100% | 100% | 0 |
| 110227 | RS Umum Daerah Johar Baru | 7 | 2023 | 93.5% | 96% | 100% | 0% | 78.06% | 0% | 61.64% | 100% | 93.69% | 66.67% | 100% | 100% | 0 |
| 110228 | RS Umum Pekerja | 7 | 2023 | 89.45% | 100% | 100% | 80% | 100% | 0.36% | 46.72% | 100% | 100% | 75.22% | 100% | 100% | 0 |
| 110229 | RS Umum Mitra Keluarga Kalideres | 7 | 2023 | 99.39% | 99% | 100% | 0% | 45.49% | 0% | 81.36% | 100% | 100% | 97.9% | 100% | 100% | 0 |
| 110230 | RS Khusus THT Bedah KL Proklamasi | 7 | 2023 | 98% | 98% | 100% | 0% | 98.29% | 4.41% | 45.26% | 0% | 0% | 38.5% | 100% | 100% | 0 |
| 110231 | RS Umum Islam Hj. Siti Muniroh | 7 | 2023 | 99.5% | 97% | 98.71% | 0% | 98.57% | 0% | 100% | 100% | 98.62% | 0% | 0% | 100% | |
| 110232 | RS Umum Dadi Keluarga Ciamis | 7 | 2023 | 96.58% | 83% | 96.24% | 11.11% | 97.6% | 64.13% | 86.39% | 97.8% | 100% | 90.91% | 100% | 100% | 0 |
| 110233 | RS Hermina Soreang | 7 | 2023 | 73.94% | 90% | 100% | 100% | 83.33% | 0.94% | 88.36% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110234 | RS Mata Bandung Eye Center | 7 | 2023 | 95% | 100% | 100% | % | 88.1% | 4.1% | 90.48% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 110235 | RS Umum Daerah Matraman | 7 | 2023 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 77.59% | 100% | 100% | 100% | 90.18 |
| 110236 | RS Umum Tzu Chi Hospital | 7 | 2023 | 90.29% | 99% | 100% | 0% | 83.96% | 14.81% | 61.69% | 100% | 85.43% | 90.41% | 89.39% | 88% | 0 |
| 110237 | Bogor Senior Hospital | 7 | 2023 | 95.91% | 93% | 100% | % | 77.85% | 0% | 94.16% | 100% | 97.28% | 0% | 100% | 0% | 99 |
| 110238 | RS Khusus Bedah Salemba Satu | 7 | 2023 | 89.85% | 0% | 100% | 0% | 92.86% | 0% | 100% | 0% | 100% | 100% | 75% | 100% | 0 |
| 110239 | RS Umum Daerah Kembangan | 7 | 2023 | 90.19% | 100% | 100% | 88.89% | 87.1% | 2.59% | 95.61% | 100% | 97.32% | 100% | 100% | 100% | 0 |
| 110240 | RS Umum Duta Indah | 7 | 2023 | 83.26% | 100% | 96.9% | 100% | 91.2% | 1.77% | 66.82% | 97.3% | 75.51% | 89.22% | 96.54% | 100% | 0 |
| 110241 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 7 | 2023 | 95.92% | 100% | 100% | 66.67% | 92.6% | 0% | 100% | 100% | 99.43% | 79.1% | 100% | 100% | 0 |
| 110242 | RS Umum Tugu Ibu | 7 | 2023 | 87.5% | 97% | 99.49% | 100% | 89.15% | 2.15% | 42.76% | 100% | 96.59% | 79.17% | 100% | 100% | 0 |
| 110243 | RS Ibu dan Anak Ibnu Sina | 7 | 2023 | 81.5% | 87% | 93.59% | % | 80.39% | % | 41.03% | 100% | 82.89% | 10.26% | 100% | 100% | 0 |
| 110244 | RS Kartini | 7 | 2023 | 87.35% | 86% | 100% | 0% | 100% | 0% | 54.72% | 100% | 82.01% | 80% | 100% | 100% | 0 |
| 110245 | RS Umum Daerah Tanah Abang | 7 | 2023 | 94.76% | 100% | 100% | 0% | 93.44% | 3.12% | 65.38% | 100% | 91.52% | 100% | 100% | 0% | 0 |
| 110246 | RS Khusus Mata Jakarta Eye Center Kedoya | 7 | 2023 | 85.02% | 100% | 99.25% | 0% | 76.76% | 3.86% | 93.71% | 100% | 0% | 0% | 100% | 84.62% | 0 |
| 110247 | RS Umum Anggrek Mas | 7 | 2023 | 94.76% | 94% | 100% | 100% | 60.68% | 2.08% | 47.19% | 100% | 99.7% | 66.67% | 94.8% | 100% | 0 |
| 110248 | RS Umum Jasa Kartini | 7 | 2023 | 81.5% | 80% | 99.94% | 100% | 89.69% | 0.61% | 94% | 100% | 83.97% | 94.44% | 99.69% | 100% | 0 |
| 110249 | RS Umum Daerah Banjar | 7 | 2023 | 93.66% | 88% | 98.8% | 100% | 32.84% | 0% | 97.95% | 100% | 90.04% | 100% | 100% | 100% | 0 |
| 110250 | RS Umum Daerah Kalideres | 7 | 2023 | 93.77% | 100% | 100% | 100% | 79.45% | 4.76% | 72.41% | 100% | 99.87% | 47.41% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.