Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110301 | RS Umum Ali Sibroh Malisi | 4 | 2022 | - | 92.5% | 88% | 81.7% | 0% | 84.87% | 5.63% | 68.56% | 100% | 45.87% | 33.33% | 82.98% | 100% | 87.6 |
| 110302 | RS Ibu dan Anak Santa Anna | 4 | 2022 | - | 88.74% | 100% | 96.46% | 0% | 90.98% | 0% | 64.44% | 100% | 52.95% | 0% | 100% | 100% | 84.74 |
| 110303 | RS Ibu dan Anak SamMarie Basra | 4 | 2022 | - | 100% | 100% | 100% | 100% | 99.48% | 0% | 96.67% | 100% | 86% | 100% | 100% | 100% | 81 |
| 110304 | RS Islam Jakarta Pondok Kopi | 4 | 2022 | - | 87.5% | 81% | 100% | 71.43% | 83.33% | 0% | 86.05% | 100% | 62.16% | 0% | 100% | 86.05% | 82 |
| 110305 | Rumkital dr. Midiyato Suratani | 4 | 2022 | - | 86.5% | 89% | 82.5% | 94.59% | 85.02% | 2.84% | 92.13% | 81.92% | 81.61% | 81.82% | 81.05% | 100% | 80 |
| 110306 | RS Umum Daerah Jagakarsa | 4 | 2022 | - | 100% | 100% | 100% | 0% | 89.84% | 0% | 100% | 100% | 99.67% | 100% | 100% | 100% | 100 |
| 110307 | RS Belleza Kedaton Bandar Lampung | 4 | 2022 | - | 79.6% | 100% | 100% | 100% | 73.68% | 0% | 79.33% | 100% | 71.84% | 71.43% | 100% | 100% | 85.47 |
| 110308 | RS Umum AL Cilandak | 4 | 2022 | 07-10-2024 | 95.71% | 100% | 100% | 100% | 48.69% | 2.02% | 88.61% | 100% | 93.94% | 88.89% | 100% | 100% | 0 |
| 110309 | RS Umum Muhammadiyah Metro | 4 | 2022 | - | 93.61% | 100% | 100% | 0% | 95.19% | 0% | 65.06% | 100% | 95.95% | 90% | 100% | 100% | 0 |
| 110310 | RS Mata Lampung Eye Center (LEC) | 4 | 2022 | - | 100% | 100% | 100% | 0% | 98.5% | 100% | 99% | 0% | 100% | 0% | 100% | 100% | 100 |
| 110311 | RS Umum Adhyaksa | 4 | 2022 | - | 81% | 83% | 100% | 100% | 96.15% | 0% | 62.1% | 100% | 96.32% | 85.71% | 100% | 100% | 83.3 |
| 110312 | RS Umum Daerah Pasar Minggu | 4 | 2022 | - | 90.63% | 100% | 99.25% | 100% | 54.53% | 0% | 93.05% | 99.53% | 93.4% | 81.25% | 87.73% | 100% | 89.7 |
| 110313 | RS Umum Islam Metro | 4 | 2022 | - | 95.22% | 91% | 100% | 0% | 80.9% | 0% | 85.62% | 100% | 87.7% | 76.67% | 100% | 83.33% | 73.34 |
| 110314 | RS Umum Pusat Pertamina | 4 | 2022 | - | 88.73% | 91% | 100% | 100% | 50.93% | 0% | 65.85% | 100% | 96.49% | 90.91% | 100% | 100% | 92.14 |
| 110315 | RS Hermina Lampung | 4 | 2022 | - | 87.89% | 97% | 100% | 100% | 86.67% | 0.54% | 100% | 100% | 100% | 80% | 100% | 100% | |
| 110316 | RS Umum Zahirah | 4 | 2022 | - | 98.98% | 100% | 90.09% | 100% | 91.14% | 2.61% | 60.56% | 100% | 97.09% | 86.67% | 85.4% | 100% | 76.8 |
| 110317 | RS Budi Medika | 4 | 2022 | - | 85% | 75% | 100% | 0% | 87.5% | 7.69% | 79.17% | 100% | 93.02% | 87.5% | 100% | 100% | 87 |
| 110318 | RS Umum Daerah Ahmad Yani Metro | 4 | 2022 | - | 76.63% | 85% | 99.81% | 0% | 61.7% | 0% | 96.78% | 99.22% | 93.21% | 93.31% | 99.74% | 100% | 81.1 |
| 110319 | RS Umum Daerah Mampang Prapatan | 4 | 2022 | - | 90.5% | 100% | 100% | 0% | 80% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 110320 | RS Ibu dan Anak Anugerah Medical Center Metro | 4 | 2022 | - | 89% | 100% | 100% | 100% | 82.19% | 1.09% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110321 | RS Umum Daerah Sjafrie Rachman Puding Besar | 4 | 2022 | - | 85% | 100% | 100% | 0% | 83.33% | 0% | 83.33% | 100% | 100% | 83.33% | 100% | 80% | 76.61 |
| 110322 | RS Umum Mayapada | 4 | 2022 | - | 86.02% | 100% | 100% | 100% | 100% | 0% | 93.18% | 100% | 100% | 100% | 100% | 100% | 90.16 |
| 110323 | RS Umum Daerah Kebayoran Lama | 4 | 2022 | - | 87.5% | 100% | 100% | 100% | 93.71% | 0% | 100% | 100% | 99.12% | 50% | 100% | 100% | 100 |
| 110324 | RS Umum Imanuel Way Halim | 4 | 2022 | - | 91.89% | 96% | 82.45% | 100% | 16.68% | 2.94% | 77.86% | 100% | 99.78% | 0% | 100% | 100% | 1 |
| 110325 | RS Umum Daerah DR. Eko Maulana Ali | 4 | 2022 | - | 94.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 94% | 0% | 100% | 100% | 80 |
| 110326 | RS Umum Daerah Kepulauan Seribu | 4 | 2022 | - | 97% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 96.24% | 100% | 100% | 100% | 83.39 |
| 110327 | RS Umum Harum | 4 | 2022 | - | 83.33% | 100% | 100% | 0% | 67.16% | 0% | 62.36% | 100% | 100% | 85.29% | 100% | 80% | 0 |
| 110328 | RS Umum Dr. Suyoto Pusrehab Kemhan | 4 | 2022 | - | 81% | 92% | 100% | 100% | 75.93% | 1.33% | 90.91% | 95.35% | 85.33% | 92.86% | 100% | 0% | 0 |
| 110329 | RS Khusus Mata Permana Sari | 4 | 2022 | - | 10.08% | 29% | 30.13% | 0% | 15.61% | 7.46% | 5.53% | 0% | 93.42% | 29% | 31.97% | 28.76% | 91 |
| 110330 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 4 | 2022 | - | 0% | 0% | 0% | 100% | 56.42% | 1.79% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 110331 | RS Umum Siloam TB Simatupang | 4 | 2022 | - | 95.47% | 99% | 100% | 100% | 0% | 8.79% | 86.67% | 100% | 99.8% | 97.59% | 100% | 86.4% | 0 |
| 110332 | RS Umum Bumi Waras | 4 | 2022 | - | 84% | 91% | 100% | 0% | 75% | 4.12% | 85% | 100% | 97.52% | 50% | 100% | 100% | 30 |
| 110333 | RS Umum Restu Kasih | 4 | 2022 | - | 83.6% | 93% | 100% | 80% | 63.3% | 0% | 47.61% | 90.32% | 99.33% | 72.22% | 100% | 100% | 85.43 |
| 110334 | RS Bakti Timah Sungailiat | 4 | 2022 | - | 97.41% | 99% | 99.31% | 100% | 87.12% | 0% | 92.56% | 94.44% | 79.37% | 80.43% | 100% | 100% | 81.6 |
| 110335 | RS Ibu dan Anak Restu Bunda | 4 | 2022 | - | 100% | 100% | 99.57% | 100% | 98.71% | 1.28% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 110336 | RS Umum Advent Bandar Lampung | 4 | 2022 | - | 86.32% | 98% | 100% | 100% | 79.29% | 1.33% | 60.5% | 97.87% | 100% | 92% | 100% | 100% | 91 |
| 110337 | RS Jantung Jakarta | 4 | 2022 | - | 92.5% | 99% | 99.95% | 0% | 66% | 0% | 87.59% | 100% | 96.34% | 77.08% | 98.4% | 100% | 84 |
| 110338 | RS Umum Urip Sumoharjo | 4 | 2022 | - | 98.05% | 100% | 0% | % | 0% | % | 0% | 0% | 0% | 0% | 0% | 0% | |
| 110339 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 4 | 2022 | - | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 110340 | RS Khusus Daerah Duren Sawit | 4 | 2022 | - | 74.14% | 100% | 100% | 100% | 85.71% | 0% | 92.61% | 100% | 91.5% | 43.75% | 94.67% | 100% | 87.52 |
| 110341 | RS Umum Daerah Kebayoran Baru | 4 | 2022 | - | 93.65% | 99% | 100% | 100% | 99.02% | 0% | 80.96% | 100% | 97.01% | 82.05% | 100% | 0% | 94 |
| 110342 | RS Umum Daerah Depati Bahrin | 4 | 2022 | - | 100% | 100% | 97.38% | 100% | 88.41% | 0.79% | 92.86% | 100% | 98.13% | 92.86% | 100% | 0% | 0 |
| 110343 | RSUP Fatmawati | 4 | 2022 | - | 78.34% | 79% | 98.61% | 12.5% | 51.69% | 2.87% | 93.33% | 94.3% | 91.99% | 100% | 95.69% | 100% | 82.1 |
| 110344 | RS Umum Daerah Tebet | 4 | 2022 | - | 98.58% | 99% | 100% | 0% | 98.26% | 0% | 100% | 100% | 91.57% | 100% | 100% | 100% | 89.91 |
| 110345 | RS Umum Graha Husada | 4 | 2022 | - | 80.91% | 81% | 100% | 100% | 94.69% | 0% | 100% | 100% | 78.01% | 91.18% | 100% | 100% | 88 |
| 110346 | RS Umum Yadika | 4 | 2022 | - | 100% | 99% | 100% | 100% | 84.62% | 0% | 86.67% | 100% | 89.54% | 75% | 100% | 100% | 0 |
| 110347 | RS Umum Pertamina-Bintang Amin Lampung | 4 | 2022 | - | 100% | 100% | 100% | 100% | 83.75% | 0% | 76.84% | 100% | 96.79% | 100% | 100% | 100% | 0 |
| 110348 | RS Umum Daerah Sumbersari Bantul | 4 | 2022 | - | 98% | 100% | 100% | 0% | 88.24% | 0% | 85.19% | 0% | 95.74% | 100% | 100% | 100% | 79.6 |
| 110349 | RS Bhayangkara Polda Lampung | 4 | 2022 | - | 92% | 87% | 96% | 50% | 83.33% | 1.41% | 74.29% | 89.47% | 100% | 94.74% | 85% | 0% | 0 |
| 110350 | RS Khusus Bedah Halimun | 4 | 2022 | - | 97.55% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 78 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.