Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110351 | RS Ibu dan Anak Griya Medika Batam | 4 | 2022 | - | 86.38% | 93% | 100% | 83.33% | 81.6% | 0% | 82.68% | 100% | 0% | 0% | 100% | 0% | 0 |
| 110352 | RS Umum Harapan Bunda | 4 | 2022 | - | 87.3% | 100% | 93.86% | 100% | 100% | 100% | 98.28% | 100% | 100% | 100% | 100% | 100% | 98 |
| 110353 | RS Badan Pengusahaan Batam | 4 | 2022 | - | 86.46% | 96% | 99.35% | 100% | 73.48% | 0% | 91.44% | 100% | 89.78% | 90% | 100% | 87.1% | 89.5 |
| 110354 | RS Medika Insani | 4 | 2022 | - | 70.59% | 85% | 73.58% | 100% | 60.38% | 1.13% | 55.91% | 100% | 81.7% | 100% | 100% | 100% | 94 |
| 110355 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 4 | 2022 | - | 74.22% | 92% | 93.48% | 0% | 98.24% | 0.79% | 86.83% | 100% | 98.9% | 99.09% | 95.33% | 75% | 84.71 |
| 110356 | RS Bedah Siloam Asri | 4 | 2022 | - | 94.4% | 95% | 100% | 0% | 64.61% | 24.14% | 72.96% | 98.08% | 99.76% | 100% | 100% | 100% | 98 |
| 110357 | RS Umum Haji Kamino | 4 | 2022 | - | 94.03% | 100% | 100% | 100% | 100% | 0% | 83.54% | 100% | 100% | 100% | 100% | 100% | 80.2 |
| 110358 | RS Umum Harapan Bunda | 4 | 2022 | - | 87.2% | 100% | 99.96% | 0% | 23.06% | 28.48% | 68.11% | 100% | 100% | 94.64% | 100% | 100% | 0 |
| 110359 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 4 | 2022 | - | 99% | 100% | 100% | 100% | 68.89% | 100% | 78.9% | 100% | 96.14% | 61.42% | 100% | 100% | 94.44 |
| 110360 | RS Umum Santa Elisabeth Batam | 4 | 2022 | - | 87.18% | 94% | 96.11% | 100% | 56% | 0.57% | 95.62% | 100% | 98.46% | 50% | 100% | 66.67% | 0 |
| 110361 | RS Maria Regina | 4 | 2022 | - | 73.19% | 72% | 99.05% | 0% | 100% | 0% | 26.6% | 100% | 100% | 100% | 99.72% | 0% | 0 |
| 110362 | RS Umum Soedarsono Darmosoewito | 4 | 2022 | - | 100% | 100% | 0% | 0% | 76.34% | 20% | 0% | 100% | 0% | 0% | 0% | 100% | 0 |
| 110363 | RS Umum Alia Hospital | 4 | 2022 | - | 87% | 89% | 100% | 89.81% | 80.56% | 4.76% | 82.48% | 100% | 91.37% | 0% | 100% | 100% | 97 |
| 110364 | RS Umum Daerah Pasar Rebo | 4 | 2022 | - | 88.42% | 100% | 100% | 64.91% | 55.73% | 4.18% | 100% | 100% | 81.91% | 80% | 100% | 100% | 83.76 |
| 110365 | RS Umum Daerah May Jen HM Ryacudu | 4 | 2022 | - | 86.89% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 94% | 100% | 100% | 0% | 0 |
| 110366 | RS Umum Kartini | 4 | 2022 | - | 96% | 100% | 100% | 0% | 60.93% | 0% | 38.94% | 100% | 96.35% | 0% | 100% | 100% | 81 |
| 110367 | RS Bakti Timah Pangkalpinang | 4 | 2022 | - | 93.62% | 93% | 88% | 94.44% | 75.2% | 0% | 83.4% | 100% | 91.39% | 95.24% | 87.9% | 100% | 88.09 |
| 110368 | RS Muhammadiyah Taman Puring | 4 | 2022 | - | 85.76% | 100% | 93.33% | 0% | 100% | 0% | 79.39% | 100% | 98.48% | 0% | 84.21% | 0% | 0 |
| 110369 | RS Ibu Anak Puri Adhya Paramita | 4 | 2022 | - | 100% | 100% | 100% | 70% | 61.36% | 21.74% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 110370 | RS Candimas Medical Center | 4 | 2022 | - | 88.67% | 75% | 85.07% | 83.33% | 70.88% | 10.59% | 74.69% | 100% | 95.39% | 62.39% | 83.78% | 100% | 85 |
| 110371 | RS Ibu dan Anak Frisdhy Angel | 4 | 2022 | - | 78.57% | 100% | 99.61% | 100% | 83.8% | 0% | 66.67% | 100% | 99.13% | 0% | 100% | 0% | 100 |
| 110372 | RS Umum PAD Gatot Soebroto | 4 | 2022 | - | 84% | 89% | 93.75% | 50% | 100% | 0% | 88.28% | 100% | 82.81% | 74.22% | 90.62% | 87.5% | 95 |
| 110373 | RS Umum Daerah Zainal Abidin Pagar Alam | 4 | 2022 | - | 86.05% | 99% | 98.04% | 100% | 79.08% | 0% | 100% | 100% | 93.42% | 0% | 98.08% | 100% | 80.85 |
| 110374 | RS Umum Murni Teguh Sudirman Jakarta | 4 | 2022 | - | 89.07% | 90% | 100% | 0% | 77.86% | 24.44% | 73.87% | 100% | 98.58% | 100% | 100% | 83.78% | 95 |
| 110375 | RS Umum Tebet | 4 | 2022 | - | 98.39% | 99% | 100% | 0% | 80.82% | 0% | 94.04% | 90.74% | 86.34% | 84.8% | 93.1% | 100% | 0 |
| 110376 | RS Umum MMC | 4 | 2022 | - | 94.57% | 100% | 100% | 100% | 95.73% | 0% | 71.91% | 100% | 100% | 76.47% | 100% | 100% | |
| 110377 | RS Umum Santa Elisabeth Batam Kota | 4 | 2022 | - | 87% | 98% | 100% | 100% | 90.53% | 0% | 98.73% | 100% | 100% | 0% | 100% | 100% | 86.07 |
| 110378 | RS Umum Hermina Jatinegara | 4 | 2022 | - | 96% | 100% | 100% | 95% | 73.33% | 0% | 95% | 100% | 85% | 83.33% | 0% | 85.71% | 100 |
| 110379 | RS Umum Prikasih | 4 | 2022 | - | 89.83% | 100% | 99.12% | 50% | 22.77% | 10.34% | 73.7% | 95.23% | 93.23% | 84.62% | 57.44% | 100% | 84 |
| 110380 | RS Ibu dan Anak Sayyidah | 4 | 2022 | - | 94.5% | 100% | 96.55% | 100% | 79.68% | 2.56% | 76.92% | 100% | 90% | 90.91% | 100% | 100% | 0 |
| 110381 | RS Umum Bhakti Timah | 4 | 2022 | - | 92.69% | 95% | 97.96% | 100% | 55.22% | 0% | 92.46% | 100% | 86.3% | 87.1% | 97.03% | 100% | 81 |
| 110382 | RS Umum Daerah Demang Sepulau Raya | 4 | 2022 | - | 86.76% | 73% | 98.73% | 0% | 60.92% | 0% | 100% | 100% | 92.22% | 60% | 97.6% | 0% | 90.88 |
| 110383 | RS Umum HI. Muhammad Yusuf | 4 | 2022 | - | 98% | 100% | 100% | 0% | 56.74% | 60% | 100% | 100% | 100% | 40% | 100% | 96.67% | 92 |
| 110384 | RSUPN Dr. Cipto Mangunkusumo | 4 | 2022 | - | 96.19% | 96% | 98.34% | 50% | 36.88% | 15.01% | 92.82% | 80.73% | 95.98% | 0% | 100% | 68.89% | 81 |
| 110385 | RS Umum Daerah Menggala Tulang Bawang | 4 | 2022 | - | 87% | 88% | 100% | 100% | 94.35% | 0% | 94.35% | 100% | 88.7% | 86.67% | 100% | 100% | 94 |
| 110386 | RS Ibu Anak Puti Bungsu | 4 | 2022 | - | 95% | 100% | 100% | 0% | 76.79% | 0% | 88.25% | 100% | 100% | 100% | 100% | 100% | 94.59 |
| 110387 | RS Umum Az - Zahra | 4 | 2022 | - | 100% | 100% | 100% | 100% | 92.75% | 12.94% | 63.61% | 100% | 100% | 100% | 100% | 100% | 98 |
| 110388 | RS Umum Daerah Embung Fatimah Kota Batam | 4 | 2022 | - | 86.35% | 90% | 100% | 0% | 92.66% | 0% | 97.25% | 100% | 87.26% | 0% | 100% | 100% | 83.34 |
| 110389 | RS Umum Daerah Cipayung | 4 | 2022 | - | 87% | 85% | 100% | 100% | 94.52% | 0% | 85.29% | 100% | 85.7% | 77.27% | 100% | 100% | 89.8 |
| 110390 | RS Umum Universitas Kristen Indonesia | 4 | 2022 | - | 77.55% | 100% | 99.62% | 0% | 99.66% | 3.33% | 59.05% | 100% | 98.41% | 0% | 99.69% | 0% | 94.48 |
| 110391 | RS Tk. IV Cijantung | 4 | 2022 | - | 87.67% | 82% | 100% | 0% | 78.7% | 2.63% | 85.66% | 100% | 82.28% | 77.78% | 95.96% | 100% | 88.65 |
| 110392 | RS Umum Premier Jatinegara | 4 | 2022 | - | 93.38% | 100% | 99% | 0% | 58.05% | 16.04% | 63.52% | 80.65% | 80.29% | 94.74% | 100% | 100% | 0 |
| 110393 | RS Umum Daerah Depati Hamzah | 4 | 2022 | - | 83% | 83% | 100% | 0% | 88.46% | 100% | 100% | 94.31% | 92.7% | 95% | 100% | 100% | 85 |
| 110394 | RS Umum Harapan Bunda Batam | 4 | 2022 | - | 84.62% | 100% | 100% | 100% | 65.94% | 0% | 89.66% | 99.27% | 80.99% | 100% | 100% | 100% | 0 |
| 110395 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2022 | - | 100% | 77% | 100% | 100% | 91.06% | 1.12% | 83.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110396 | RS Umum Handayani | 4 | 2022 | - | 92.5% | 88% | 98.28% | 75% | 76.56% | 0% | 93.27% | 100% | 97% | 85.19% | 99.02% | 0% | 91.01 |
| 110397 | Mayapada Hospital Kuningan | 4 | 2022 | - | 88.09% | 100% | 99.57% | 0% | 85.26% | 0% | 39.6% | 100% | 99.94% | 64.29% | 100% | 100% | 0 |
| 110398 | RS Khusus Ibu dan Anak Brawijaya | 4 | 2022 | - | 90.98% | 100% | 99.73% | 100% | 88.06% | 7.25% | 85.79% | 100% | 93.35% | 81.66% | 100% | 100% | 99.9 |
| 110399 | RS Ibu dan Anak Resti Mulya | 4 | 2022 | - | 100% | 100% | 100% | 100% | 97.46% | 1.82% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110400 | RS Ibu dan Anak Brawijaya Durentiga | 4 | 2022 | - | 86.96% | 87% | 100% | 0% | 92% | 0% | 86.01% | 94.44% | 93.36% | 85% | 100% | 100% | 98.3 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.