Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 110351 | RS Umum Daerah Grati | 1 | 2022 | 93.18% | 84% | 99.02% | 84.62% | 19.78% | 0% | 99.15% | 100% | 86.48% | 100% | 86.27% | 100% | 0 |
| 110352 | RS Elizabeth | 1 | 2022 | 94.5% | 96% | 97.08% | 100% | 95% | 1.25% | 83.33% | 100% | 78.8% | 97.27% | 93.68% | 100% | 95 |
| 110353 | RS Umum Fatimah Lamongan | 1 | 2022 | 93.61% | 98% | 97.65% | 100% | 84.3% | 0% | 100% | 100% | 75.06% | 86.67% | 100% | 100% | 91.71 |
| 110354 | RS Sahabat | 1 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 78 |
| 110355 | RS Umum Daerah Asembagus Kabupaten Situbondo | 1 | 2022 | 81.37% | 94% | 99.83% | 100% | 55.79% | 0% | 92.26% | 100% | 89.18% | 88.89% | 98.77% | 100% | 85 |
| 110356 | RS Umum Mitra Sehat Kabupaten Situbondo | 1 | 2022 | 85% | 100% | 93.1% | 60% | 70% | 2.56% | 80.27% | 100% | 86.14% | 81.25% | 87.5% | 84.62% | 0 |
| 110357 | RS Mitra Sehat Medika | 1 | 2022 | 93.37% | 97% | 100% | 6.45% | 0.56% | 0% | 49.41% | 100% | 100% | 85.19% | 100% | 96.88% | 81 |
| 110358 | RS Umum Daerah Waluyo Jati Kraksaan | 1 | 2022 | 95.93% | 90% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 110359 | RS Graha Sehat | 1 | 2022 | 59.5% | 62% | 100% | 0% | 97.66% | 0.33% | 74.03% | 100% | 55.81% | 80% | 94.04% | 0% | 62 |
| 110360 | RS Umum Bhayangkara Pusdik Brimob | 1 | 2022 | 87% | 94% | 98.44% | 88.33% | 86.72% | 0% | 91.41% | 95% | 89.06% | 79.69% | 98.79% | 86.67% | 80.97 |
| 110361 | RS Umum Wonolangan | 1 | 2022 | 62.34% | 100% | 99.32% | 0% | 84.91% | 12.34% | 53.66% | 100% | 95.34% | 98.03% | 100% | 100% | 87.33 |
| 110362 | RS Umum Daerah Bangil | 1 | 2022 | 77.49% | 77% | 98.98% | 100% | 70.48% | 2.72% | 80.44% | 89.33% | 99.9% | 91.67% | 100% | 100% | 87 |
| 110363 | RS Rizani | 1 | 2022 | 92.6% | 100% | 100% | 0% | 100% | 1.16% | 48.74% | 100% | 100% | 0% | 100% | 100% | 90.48 |
| 110364 | RS Islam Masyithoh Bangil | 1 | 2022 | 0% | 0% | 0% | 100% | 1.98% | 0% | 0% | 99.88% | 84.3% | 92.67% | 100% | 0% | 0 |
| 110365 | RS Prima Husada | 1 | 2022 | 79% | 68% | 62.2% | 89.29% | 98.13% | 0% | 83.51% | 100% | 100% | 0% | 0% | 85.71% | 94 |
| 110366 | RS Wijaya Kusuma | 1 | 2022 | 95.13% | 100% | 100% | 100% | 85.26% | 0% | 93.75% | 100% | 92.47% | 85% | 100% | 100% | 89.3 |
| 110367 | RS Bhayangkara Lumajang | 1 | 2022 | 95% | 100% | 100% | 0% | 100% | 0% | 91.41% | 100% | 87.14% | 84.62% | 100% | 100% | 89.89 |
| 110368 | RS Umum Aminah | 1 | 2022 | 91% | 96% | 100% | 0% | 100% | 0% | 75.48% | 100% | 100% | 94.44% | 100% | 100% | 97 |
| 110369 | RS Djatiroto | 1 | 2022 | 86% | 90% | 100% | 100% | 80.64% | 0% | 44.65% | 100% | 83.66% | 81.4% | 100% | 100% | 82.83 |
| 110370 | RS Islam Lumajang | 1 | 2022 | 96% | 96% | 93.5% | 100% | 93.42% | 0% | 93.55% | 100% | 97.93% | 92.31% | 100% | 100% | 92 |
| 110371 | RS Umum Daerah Pasirian Kabupaten Lumajang | 1 | 2022 | 55.51% | 100% | 100% | 100% | 89.66% | 5.71% | 100% | 100% | 95.17% | 78.57% | 88.57% | 100% | 83.87 |
| 110372 | RS Umum Muhammadiyah Lumajang | 1 | 2022 | 90% | 100% | 100% | 0% | 100% | 21.43% | 92.59% | 100% | 85.69% | 98.33% | 100% | 100% | 80 |
| 110373 | RS Umum Aisyiyah Siti Fatimah | 1 | 2022 | 91% | 80% | 100% | 100% | 87.91% | 100% | 93.5% | 100% | 100% | 100% | 100% | 100% | 87.2 |
| 110374 | RS Umum Daerah Dr. Soebandi | 1 | 2022 | 87.33% | 100% | 99.56% | 96.67% | 61.91% | 3.21% | 89.5% | 100% | 89.22% | 0% | 94.56% | 77.78% | 0 |
| 110375 | RS Perkebunan PTPN X (Persero) Jember | 1 | 2022 | 92% | 95% | 95.38% | 80% | 100% | 3.17% | 90% | 100% | 92.43% | 80% | 100% | 100% | 93 |
| 110376 | RS Tk. III Baladhika Husada Jember | 1 | 2022 | 88.5% | 100% | 100% | 100% | 86% | 4% | 86.67% | 100% | 84% | 85% | 100% | 100% | 80.1 |
| 110377 | RS Mata Fatma | 1 | 2022 | 97.5% | 100% | 100% | 0% | 98.5% | 0% | 100% | 100% | 61.69% | 100% | 0% | 0% | 98 |
| 110378 | RS Paru Jember | 1 | 2022 | 83% | 96% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 93 |
| 110379 | RS Ibu dan Anak Buah Delima | 1 | 2022 | 100% | 100% | 100% | % | 90.21% | % | 100% | 0% | 100% | 100% | 100% | 0% | |
| 110380 | RS Utama Husada Jember | 1 | 2022 | 15% | 75% | 50% | 0% | 60% | 50% | 100% | 100% | 100% | 0% | 70% | 0% | 0 |
| 110381 | RS Islam Fatimah | 1 | 2022 | 82.5% | 57% | 80.68% | 100% | 40% | 0% | 70% | 100% | 100% | 71.79% | 59.62% | 100% | 0 |
| 110382 | RS Umum Mitra Keluarga Waru | 1 | 2022 | 99.71% | 100% | 100% | 0% | 100% | 67.68% | 92.81% | 64.21% | 100% | 87.5% | 100% | 97.59% | 0 |
| 110383 | RS Umum Daerah Genteng | 1 | 2022 | 100% | 100% | 100% | 100% | 86.67% | 4.41% | 100% | 100% | 82.5% | 84.62% | 100% | 100% | 76.78 |
| 110384 | RS Umum Bhakti Husada | 1 | 2022 | 91.67% | 96% | 97.27% | 100% | 96.99% | 0% | 83.02% | 100% | 96.29% | 85.71% | 100% | 100% | 92.64 |
| 110385 | RS Umum Usada | 1 | 2022 | 88% | 96% | 100% | 100% | 96.76% | 0% | 76.6% | 73.33% | 100% | 70.21% | 0% | 59.57% | 0 |
| 110386 | RS Umum Daerah Blambangan | 1 | 2022 | 93% | 80% | 96.47% | 100% | 58.44% | 2.14% | 97.65% | 100% | 92.36% | 76.98% | 81.67% | 100% | 0 |
| 110387 | RS Siloam Jember | 1 | 2022 | 97.52% | 97% | 99.3% | 100% | 76.45% | 0% | 87.8% | 100% | 100% | 100% | 100% | 100% | 3.3 |
| 110388 | RS Umum Al-Islam H. M. Mawardi | 1 | 2022 | 90.76% | 100% | 99.96% | 60% | 95.38% | 0.97% | 94.29% | 100% | 86.89% | 0% | 99.68% | 22.22% | 86.06 |
| 110389 | RS Ibu dan Anak Metro Hospitals Sidoarjo | 1 | 2022 | 100% | 100% | 100% | 7.69% | 94.43% | 3.85% | 86.49% | 100% | 100% | 85% | 100% | 100% | 95 |
| 110390 | RS Umum Srikandi IBI Jember | 1 | 2022 | 100% | 92% | 35.66% | 100% | 91.57% | 0% | 35.66% | 100% | 84% | 85.56% | 74.84% | 0% | 85 |
| 110391 | RS Ibu dan Anak Soerya | 1 | 2022 | 70% | 78% | 100% | 100% | 93.58% | 0% | 100% | 100% | 99.9% | 0% | 100% | 100% | 83 |
| 110392 | RS Umum Citra Husada Jember | 1 | 2022 | 90.5% | 99% | 93% | 12% | 54% | 13% | 55% | 91% | 34% | 0% | 62% | 100% | 80.04 |
| 110393 | RS Bina Sehat Jember | 1 | 2022 | 90.97% | 100% | 70% | 81.82% | 75.76% | 0.34% | 90% | 99.42% | 99.11% | 96.04% | 100% | 96.67% | 88 |
| 110394 | RS Umum Citra Medika | 1 | 2022 | 95.5% | 100% | 100% | 100% | 100% | 1.29% | 75.95% | 100% | 98.4% | 80% | 100% | 100% | 99 |
| 110395 | RS Daerah Kalisat Jember | 1 | 2022 | 80.69% | 93% | 84.14% | 72.41% | 72.78% | 13.51% | 67.58% | 56.31% | 81.12% | 44.83% | 87.84% | 100% | 0 |
| 110396 | RS Umum Rahman Rahim | 1 | 2022 | 66.5% | 72% | 95% | 75% | 92.31% | 12% | 90% | 100% | 95% | 60% | 90% | 100% | 82 |
| 110397 | RS Gigi dan Mulut Universitas Jember | 1 | 2022 | 100% | 84% | 97.18% | 0% | 95.51% | 0% | 0% | 0% | 62.07% | 0% | 100% | 0% | 81.5 |
| 110398 | RS Kaliwates Jember | 1 | 2022 | 92.08% | 96% | 98% | 100% | 55.5% | 0.25% | 81% | 100% | 78% | 92% | 94% | 96% | 0 |
| 110399 | RS Umum Muhammadiyah Bandung | 1 | 2022 | 82.35% | 99% | 100% | 100% | 76% | 11.9% | 78.95% | 100% | 86.34% | 73.33% | 97.92% | 80% | 78.5 |
| 110400 | RS Umum Aisyiyah Ponorogo | 1 | 2022 | 91.2% | 78% | 100% | 0% | 95.76% | 0% | 89.64% | 58.41% | 87.93% | 100% | 100% | 100% | 80.23 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.