Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110401 | RS Umum Andhika | 4 | 2022 | - | 93.25% | 88% | 100% | 1.19% | 84.83% | 4.17% | 57.36% | 100% | 98.37% | 100% | 100% | 100% | 0 |
| 110402 | RS Umum Daerah Dr. Alberth H. Torey | 4 | 2022 | - | 50% | 49% | 26.14% | 0% | 44.44% | 27.27% | 100% | 21.43% | 82.42% | 0% | 32.53% | 100% | 85 |
| 110403 | RS Umum Daerah Tora Belo | 4 | 2022 | - | 86.96% | 100% | 83.33% | 66.67% | 66.67% | 33.33% | 100% | 83.33% | 93.33% | 73.33% | 75% | 0% | 0 |
| 110404 | RS Maryam Citra Medika | 4 | 2022 | - | 95.93% | 94% | 99.57% | 0% | 100% | 13.33% | 100% | 100% | 100% | 21.05% | 100% | 100% | 99 |
| 110405 | RS Umum Yapika | 4 | 2022 | - | 32% | 67% | 58.95% | 66.67% | 0% | 0% | 0% | 0% | 99.34% | 0% | 0% | 0% | 0 |
| 110406 | RS Umum Daerah Kab.Konawe Utara | 4 | 2022 | - | 82.7% | 99% | 81.88% | 100% | 100% | 0% | 93.99% | 100% | 99.79% | 100% | 51.2% | 100% | 0 |
| 110407 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 4 | 2022 | - | 85.52% | 88% | 87.5% | 100% | 86.99% | 1.9% | 100% | 100% | 98.53% | 85.71% | 95.24% | 100% | 0 |
| 110408 | RS Umum Daerah Ramela Muara Tami | 4 | 2022 | - | 99.67% | 100% | 99.68% | 0% | 97.64% | 0% | 100% | 86.21% | 0% | 0% | 0% | 0% | 0 |
| 110409 | RS Siloam Makassar | 4 | 2022 | - | 99.53% | 100% | 100% | 100% | 44.5% | 0% | 96.98% | 100% | 100% | 100% | 100% | 100% | 99 |
| 110410 | RS Umum Daerah Manembo-Nembo Bitung | 4 | 2022 | - | 47.5% | 93% | 100% | 0% | 31.58% | 61.54% | 94.83% | 100% | 92.23% | 0% | 68.29% | 100% | 0 |
| 110411 | RS Prima Ternate | 4 | 2022 | - | 80% | 85% | 80% | 90% | 80% | 3% | 80% | 92% | 85% | 82% | 95% | 96.5% | 0 |
| 110412 | RS Umum Daerah Syehk Yusuf Gowa | 4 | 2022 | - | 79.56% | 93% | 96.92% | 0% | 26.4% | 33.33% | 90.6% | 90.91% | 88.87% | 100% | 94.06% | 100% | 84.4 |
| 110413 | RS AL dr. Azhar Zahir Manokwari | 4 | 2022 | - | 93.23% | 93% | 94.69% | 100% | 93.63% | 14.58% | 91.43% | 93.75% | 90.18% | 95.1% | 91.75% | 91.49% | 0 |
| 110414 | RS An-Nissa | 4 | 2022 | - | 87.46% | 100% | 100% | 95.56% | 97.28% | 2.7% | 87.83% | 100% | 100% | 82.5% | 100% | 92.86% | 85 |
| 110415 | RS Umum Daerah Andi Makkasau Parepare | 4 | 2022 | - | 100% | 100% | 100% | 25% | 98.48% | 7.55% | 90.24% | 100% | 95.22% | 88% | 100% | 100% | 85 |
| 110416 | RS Benyamin Guluh Kolaka | 4 | 2022 | - | 94.35% | 93% | 97.3% | 100% | 72.68% | 0% | 99.85% | 100% | 90.69% | 0% | 100% | 100% | 0 |
| 110417 | RS PT. Freeport Indonesia | 4 | 2022 | - | 99.09% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110418 | RS Umum Daerah Kota Ternate | 4 | 2022 | - | 100% | 100% | 100% | % | 100% | % | 100% | 88.89% | 97.14% | 0% | 0% | 0% | 0 |
| 110419 | RS Primaya | 4 | 2022 | - | 91.76% | 100% | 100% | 100% | 95% | 0% | 50.65% | 100% | 95.55% | 100% | 100% | 100% | 92.83 |
| 110420 | RS Fatima Pare-Pare | 4 | 2022 | - | 94.84% | 98% | 100% | 0% | 19.21% | 0% | 70.91% | 86.73% | 100% | 0% | 100% | 100% | 85.8 |
| 110421 | RS Islam Asshobirin | 4 | 2022 | - | 375% | 65% | 65% | 70% | 75% | 70% | 75% | 65% | 80% | 75% | 80% | 70% | 65 |
| 110422 | RS Umum Daerah Undata Palu | 4 | 2022 | - | 90.03% | 89% | 94.22% | 0% | 31.81% | 0.9% | 99.73% | 99.17% | 100% | 0% | 99.1% | 100% | 0 |
| 110423 | RS Umum Daerah H.M.Djafar Harun | 4 | 2022 | - | 89% | 100% | 100% | 100% | 91.74% | 100% | 100% | 100% | 95.17% | 100% | 100% | 100% | 0 |
| 110424 | RS Umum Sofifi | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 81.35% | 0% | 0% | 0% | 0 |
| 110425 | RS Umum Thalia Irham | 4 | 2022 | - | 66% | 97% | 97.65% | 57.14% | 87.73% | 0% | 85.96% | 100% | 98.62% | 80% | 100% | 0% | 87.7 |
| 110426 | tidak ditemukan | 4 | 2022 | - | 9749% | 95% | 975% | 100% | 364% | 8% | 5437% | 100% | 7874% | 85% | 9639% | 100% | 9612 |
| 110427 | RS Ibu dan Anak Care She | 4 | 2022 | - | 85.5% | 100% | 100% | 90.48% | 98% | 0% | 100% | 100% | 93.48% | 90.48% | 100% | 100% | 87 |
| 110428 | RS Ibu dan Anak Nasana Pura | 4 | 2022 | - | 97.5% | 100% | 100% | 94.44% | 100% | 25% | 100% | 100% | 100% | 97.65% | 94.12% | 100% | 90 |
| 110429 | RS Umum Bunda pengharapan | 4 | 2022 | - | 90.38% | 90% | 100% | 33.33% | 40.48% | 0.53% | 96.64% | 97.73% | 88.61% | 0% | 100% | 100% | 0 |
| 110430 | RS Umum Daerah Daya Kota Makassar | 4 | 2022 | - | 89.07% | 97% | 99.71% | 90.91% | 81.96% | 0% | 72.73% | 85% | 100% | 100% | 92.49% | 100% | 0 |
| 110431 | RS Umum Daerah Kabupaten Mimika | 4 | 2022 | - | 98.97% | 99% | 99.15% | 0% | 62.34% | 3.67% | 91.73% | 100% | 92.46% | 0% | 99.46% | 0% | 82.9 |
| 110432 | RS Ibu dan Anak Kartini | 4 | 2022 | - | 86.07% | 100% | 100% | 88.57% | 86.72% | 0% | 86.41% | 100% | 86.96% | 91.67% | 100% | 100% | 0 |
| 110433 | RS Umum Daerah Kabupaten Buton Utara | 4 | 2022 | - | 100% | 100% | 100% | 54.55% | 100% | 20% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 110434 | RS TNI Angkatan Laut Merauke | 4 | 2022 | - | 95.91% | 75% | 100% | 75% | 96.89% | 0% | 100% | 100% | 98.54% | 100% | 100% | 0% | 100 |
| 110435 | RS Provita Jayapura | 4 | 2022 | - | 87% | 87% | 100% | 0% | 100% | 9.22% | 96.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110436 | RS Umum Wamena | 4 | 2022 | - | 75% | 86% | 89.6% | 75% | 63.33% | 6% | 100% | 100% | 98% | 0% | 52% | 0% | 80.15 |
| 110437 | RS Umum Daerah Mulia | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 110438 | RS Ibu dan Anak Tinatapura | 4 | 2022 | - | 94.53% | 100% | 100% | 85.71% | 93.14% | 0% | 85.71% | 100% | 87.56% | 92.31% | 100% | 0% | 0 |
| 110439 | RS Hermina Makassar | 4 | 2022 | - | 98.49% | 100% | 100% | 100% | 20.33% | 6.56% | 98.71% | 100% | 99.94% | 100% | 100% | 100% | 97.86 |
| 110440 | RS Umum Daerah Madani Palu | 4 | 2022 | - | 86.2% | 98% | 100% | 0% | 77.81% | 0% | 100% | 0% | 100% | 0% | 95.59% | 100% | 84 |
| 110441 | RS Umum Daerah Sawerigading | 4 | 2022 | - | 80.68% | 94% | 100% | 0% | 54.64% | 2.11% | 92.39% | 100% | 81.75% | 100% | 98.81% | 100% | 0 |
| 110442 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 4 | 2022 | - | 92.5% | 100% | 100% | 0% | 84% | 11.76% | 91.13% | 100% | 84% | 92.86% | 100% | 100% | 92 |
| 110443 | RS Budi Agung Palu | 4 | 2022 | - | 42% | 88% | 100% | 2.38% | 90% | 0% | 69.38% | 100% | 100% | 0% | 100% | 100% | 98 |
| 110444 | RS Umum Biak | 4 | 2022 | - | 64.27% | 0% | 100% | 100% | 44.19% | 0.4% | 83.82% | 0% | 0% | 100% | 91.35% | 0% | 0 |
| 110445 | RS Bhayangkara Palu | 4 | 2022 | - | 94.59% | 96% | 95.74% | 98% | 95% | 95% | 92% | 100% | 94.12% | 90% | 92% | 100% | 78.2 |
| 110446 | RS Umum Setia Bunda | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 110447 | RS Umum Anutapura Palu | 4 | 2022 | - | 87.66% | 88% | 93.66% | 76.47% | 100% | 8.22% | 100% | 100% | 99.91% | 0% | 100% | 100% | 0 |
| 110448 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 4 | 2022 | - | 76.29% | 89% | 100% | 100% | 95.38% | 0.83% | 100% | 100% | 99.59% | 0% | 99.07% | 100% | 0 |
| 110449 | RS Kasih Herlina | 4 | 2022 | - | 83% | 95% | 100% | 87.39% | 100% | 100% | 95.35% | 100% | 99.59% | 0% | 100% | 100% | 81.75 |
| 110450 | RS Maleo | 4 | 2022 | - | 39% | 100% | 51.28% | 0% | 62.98% | 0% | 29.73% | 100% | 0% | 0% | 0% | 75.68% | 70 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.