Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110251 | RS Siloam Bangka | 4 | 2022 | - | 85.54% | 100% | 93.62% | 50% | 39.06% | 0% | 76.04% | 100% | 100% | 100% | 96.15% | 100% | 99 |
| 110252 | RS Umum Siloam Mampang | 4 | 2022 | - | 99.5% | 98% | 100% | 0% | 41.18% | 0% | 65.12% | 100% | 100% | 0% | 100% | 0% | 99 |
| 110253 | RS Umum Antam Medika | 4 | 2022 | - | 99.52% | 100% | 100% | 0% | 78.8% | 0% | 51.69% | 96.36% | 65.34% | 0% | 100% | 100% | 100 |
| 110254 | RS Umum Mutiara Bunda | 4 | 2022 | - | 94.08% | 100% | 100% | 40% | 93.83% | 1.66% | 30.98% | 100% | 100% | 97.83% | 100% | 100% | 87 |
| 110255 | RS Umum Arsani | 4 | 2022 | - | 100% | 100% | 75% | 23.08% | 80% | 100% | 100% | 100% | 78.26% | 96% | 71.43% | 100% | 89 |
| 110256 | RS Tk. IV 02.07.04 | 4 | 2022 | - | 100% | 100% | 100% | 100% | 96.88% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 90 |
| 110257 | RS Khusus Mata Nusantara | 4 | 2022 | - | 89.55% | 100% | 100% | 0% | 84.81% | 3.59% | 100% | 100% | 81.85% | 100% | 0% | 53.33% | 0 |
| 110258 | RS Ibu dan Anak Avisena | 4 | 2022 | - | 75% | 65% | 39.13% | 100% | 30.21% | 50% | 10.87% | 34.78% | 70.09% | 85.71% | 61.96% | 79.78% | 0 |
| 110259 | RS Angkatan Udara dr. Esnawan Antariksa | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 4.38% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 110260 | RS Utama | 4 | 2022 | - | 88.65% | 90% | 89% | 97.83% | 83.83% | 1.25% | 84.52% | 100% | 0% | 93.81% | 84.49% | 93.85% | 0 |
| 110261 | RS Ibu dan Anak Rona | 4 | 2022 | - | 100% | 99% | 100% | 100% | 95.08% | 0% | 100% | 0% | 100% | 83.33% | 0% | 0% | 0 |
| 110262 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 4 | 2022 | - | 89% | 100% | 100% | 70% | 78% | 6.67% | 59.31% | 96.67% | 82% | 86% | 100% | 75% | 77.1 |
| 110263 | RS Umum Kartini | 4 | 2022 | - | 96.88% | 96% | 100% | 92.86% | 92.99% | 0% | 68.99% | 100% | 75.15% | 100% | 100% | 83.33% | 98 |
| 110264 | RS EMC Pulomas | 4 | 2022 | - | 79.85% | 99% | 99.89% | 0% | 80.11% | 0% | 78.9% | 99.47% | 100% | 0% | 100% | 100% | 0 |
| 110265 | RS Jiwa Daerah Provinsi Lampung | 4 | 2022 | - | 97.55% | 100% | 100% | 0% | 87.21% | 0% | 95.83% | 99.4% | 98.7% | 83.33% | 100% | 100% | 94.29 |
| 110266 | RS Umum Daerah Kramat Jati | 4 | 2022 | - | 76% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 94.05% | 0% | 100% | 0% | 0 |
| 110267 | RS Umum Daerah Pesawaran | 4 | 2022 | - | 86% | 100% | 100% | 80% | 86.63% | 2.94% | 85.71% | 100% | 87.19% | 80% | 100% | 0% | 0 |
| 110268 | RS Primaya Bhakti Wara | 4 | 2022 | - | 90.25% | 93% | 100% | 100% | 100% | 3.57% | 99.55% | 100% | 99.22% | 79.17% | 100% | 75% | 82.7 |
| 110269 | RS Umum Agung | 4 | 2022 | - | 79.67% | 87% | 95.21% | 0% | 90.4% | 0% | 42.78% | 100% | 88.8% | 75% | 87.58% | 100% | 0 |
| 110270 | RS Griya Medika Dompet Dhuafa | 4 | 2022 | - | 90.08% | 94% | 89.58% | 100% | 47.44% | 0% | 77.78% | 100% | 80% | 70% | 83.33% | 100% | 87 |
| 110271 | RS Ibu dan Anak Kemang Medical Care | 4 | 2022 | - | 78.38% | 80% | 99.3% | 0% | 93.6% | 9.38% | 73.74% | 100% | 99.44% | 50.64% | 60.12% | 100% | 93 |
| 110272 | RS Ibu dan Anak Muhaya | 4 | 2022 | - | 95% | 96% | 92.5% | 60% | 92.5% | 90% | 96% | 90% | 0% | 90% | 90% | 75% | 95 |
| 110273 | RS Umum Gladish Medical Center | 4 | 2022 | - | 100% | 100% | 100% | 66.67% | 100% | 0% | 90% | 100% | 99.48% | 66.67% | 100% | 100% | 90 |
| 110274 | RS Umum Pengayoman Cipinang | 4 | 2022 | - | 95% | 82% | 100% | 0% | 100% | 0% | 95.74% | 100% | 59.62% | 100% | 37.5% | 0% | 0 |
| 110275 | RS Umum Daerah Muhammad Zein | 4 | 2022 | - | 64% | 87% | 99.76% | 88.89% | 45.76% | 0% | 100% | 100% | 95.6% | 0% | 100% | 0% | 0 |
| 110276 | RS Umum Penawar Medika | 4 | 2022 | - | 83.04% | 80% | 98.99% | 0% | 76.12% | 0% | 76.19% | 100% | 91.97% | 100% | 98.58% | 100% | 76.52 |
| 110277 | RS Ibu dan Anak Kasih Sayang Ibu | 4 | 2022 | 11-07-2023 | 85.45% | 83% | 92.13% | 100% | 68.37% | 10.56% | 100% | 90.91% | 95% | 82.09% | 93.28% | 100% | 0 |
| 110278 | RS Umum Daerah Tulang Bawang Barat | 4 | 2022 | - | 97.37% | 100% | 100% | 0% | 96.83% | 0% | 93.94% | 100% | 94% | 90% | 100% | 0% | |
| 110279 | RS Jantung Bina Waluya | 4 | 2022 | - | 100% | 100% | 100% | 0% | 88.22% | 0% | 100% | 100% | 99.29% | 70% | 100% | 100% | 85 |
| 110280 | RS Umum Surya Asih | 4 | 2022 | - | 81.5% | 89% | 97.41% | 100% | 78.57% | 0% | 80.46% | 100% | 90.96% | 73.33% | 100% | 80% | 94.3 |
| 110281 | RS Ibu dan Anak Mutiara Hati | 4 | 2022 | - | 100% | 100% | 100% | 80% | 91.79% | 86.67% | 100% | 100% | 96.74% | 83.33% | 100% | 0% | 0 |
| 110282 | RS Umum Daerah Kriopanting Payung | 4 | 2022 | - | 84% | 84% | 100% | 0% | 94.51% | 0% | 87.88% | 100% | 93.1% | 100% | 100% | 0% | 100 |
| 110283 | RS Umum Daerah Kab. Bangka Selatan | 4 | 2022 | - | 36.5% | 38% | 32.93% | 100% | 77.86% | 0% | 99.3% | 100% | 96.23% | 0% | 0% | 0% | 0 |
| 110284 | RS Umum Daerah Ciracas | 4 | 2022 | - | 93.5% | 100% | 100% | 0% | 100% | 0% | 90% | 100% | 100% | 98.21% | 100% | 100% | 100 |
| 110285 | RS Yadika Kebayoran Lama | 4 | 2022 | - | 92% | 100% | 100% | 0% | 92% | 0% | 91.89% | 100% | 96.36% | 85.71% | 100% | 100% | 0 |
| 110286 | RS Umum Asy-Syifa Medika | 4 | 2022 | - | 79.5% | 83% | 100% | 100% | 100% | 100% | 95.89% | 100% | 99.08% | 0% | 100% | 100% | 0 |
| 110287 | RS Pratama Bangka Tengah | 4 | 2022 | - | 89% | 100% | 0% | 0% | 97.89% | 0% | 0% | 0% | 97.24% | 0% | 0% | 0% | 0 |
| 110288 | RS Ibu dan Anak JWCC Asih | 4 | 2022 | - | 90% | 100% | 100% | 100% | 100% | 0% | 95.71% | 100% | 100% | 84% | 100% | 87.64% | 0 |
| 110289 | RS Khusus Bedah Rawamangun | 4 | 2022 | - | 91.5% | 92% | 100% | 0% | 78.57% | 2.17% | 80% | 100% | 96.07% | 75.95% | 100% | 100% | 83.98 |
| 110290 | RS Umum Daerah KH. Muhammad Thohir KRUI | 4 | 2022 | - | 47.5% | 100% | 80% | 0% | 78.65% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 110291 | RS Umum Daerah Budhi Asih | 4 | 2022 | - | 86.09% | 100% | 100% | 100% | 29.29% | 1.61% | 84.6% | 100% | 99.99% | 100% | 100% | 100% | 87.05 |
| 110292 | RS Azizah | 4 | 2022 | - | 61.59% | 63% | 94.39% | 0% | 97.43% | 0% | 96.33% | 100% | 97.59% | 0% | 100% | 33.33% | 78.07 |
| 110293 | RS Umum Daerah Jati Padang | 4 | 2022 | - | 97% | 100% | 100% | 100% | 86.93% | 0% | 90.45% | 100% | 92.73% | 100% | 100% | 100% | 98.39 |
| 110294 | RS Umum Daerah Pesanggrahan | 4 | 2022 | - | 100% | 100% | 100% | 86.67% | 85.7% | 0% | 100% | 100% | 82.15% | 100% | 100% | 100% | 89 |
| 110295 | RS Khusus Bedah Columbia Asia Pulomas | 4 | 2022 | - | 95.26% | 96% | 100% | 100% | 54.19% | 8.13% | 65.38% | 99.25% | 99% | 100% | 87.14% | 100% | 99.93 |
| 110296 | RS Ibu dan Anak Mutiara Putri | 4 | 2022 | - | 90% | 89% | 89.09% | 0% | 71.02% | 0% | 85.04% | 100% | 93.13% | 83.78% | 96.24% | 0% | 86.4 |
| 110297 | RS Ibu dan Anak Asih Kota Metro | 4 | 2022 | - | 98.5% | 100% | 97.1% | 100% | 86.27% | 0% | 100% | 92.9% | 100% | 100% | 100% | 100% | 0 |
| 110298 | RS Umum Jakarta | 4 | 2022 | - | 87% | 93% | 84.48% | 100% | 84.04% | 0.96% | 61.67% | 100% | 84.85% | 0% | 89.47% | 100% | 100 |
| 110299 | RS Ibu dan Anak Puri Betik Hati | 4 | 2022 | - | 93.02% | 97% | 100% | 74.16% | 92.72% | 0% | 86.93% | 100% | 99.9% | 100% | 100% | 100% | 95.36 |
| 110300 | RS Umum Permata Hati Metro | 4 | 2022 | - | 75.32% | 80% | 83.59% | 80.85% | 85.29% | 7.84% | 91.62% | 100% | 100% | 87.88% | 53.85% | 100% | 87 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.