Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 112151 | RS Umum Ummi | 5 | 2022 | - | 77.08% | 84% | 88.33% | 68.29% | 41.42% | 0% | 82.62% | 100% | 100% | 62.75% | 77.67% | 100% | 83 |
| 112152 | RS Umum Daerah Sekarwangi | 5 | 2022 | - | 82.5% | 85% | 90% | 100% | 79.86% | 3.07% | 99.84% | 100% | 81.82% | 86.67% | 100% | 0% | 87.65 |
| 112153 | RS Cinta Kasih | 5 | 2022 | - | 87.9% | 86% | 100% | 100% | 39.58% | 0% | 73.03% | 100% | 100% | 82.94% | 100% | 0% | 97 |
| 112154 | RS Syarif Hidayatullah | 5 | 2022 | - | 100% | 100% | 100% | 0% | 82% | 0% | 45.05% | 100% | 80% | 100% | 89.24% | 95.45% | 0 |
| 112155 | RS Ibu dan Anak Bunda Ciputat | 5 | 2022 | - | 100% | 100% | 100% | 100% | 75% | 0% | 70.89% | 100% | 99.89% | 100% | 100% | 100% | 95 |
| 112156 | RS Buah Hati Ciputat | 5 | 2022 | - | 100% | 100% | 100% | 80.95% | 81.47% | 0.84% | 83.33% | 100% | 100% | 80% | 100% | 84.44% | 0 |
| 112157 | RS Sari Asih Serang | 5 | 2022 | - | 88% | 87% | 100% | 85.11% | 73.8% | 12.01% | 66.37% | 100% | 100% | 85.53% | 70.26% | 92.45% | 0 |
| 112158 | RS Ibu dan Anak Bina Medika | 5 | 2022 | - | 92.92% | 98% | 100% | 100% | 72.58% | 0% | 62.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112159 | RS Umum Bunda | 5 | 2022 | - | 94.4% | 100% | 94.3% | 0% | 99.45% | 0% | 98.45% | 0% | 85.67% | 91.67% | 100% | 0% | 96.36 |
| 112160 | RS Umum Daerah Serpong Utara | 5 | 2022 | - | 79.5% | 75% | 72.73% | 0% | 54.55% | 0% | 95.45% | 100% | 92.31% | 100% | 100% | 0% | 0 |
| 112161 | RS Ibu dan Anak Permata Sarana Husada | 5 | 2022 | - | 80% | 100% | 100% | 84.62% | 83.12% | 4.35% | 76% | 100% | 86.96% | 80.77% | 100% | 80% | 0 |
| 112162 | RS Helsa Ciputat | 5 | 2022 | - | 87% | 100% | 100% | 0% | 90.12% | 0% | 70% | 100% | 81.07% | 100% | 100% | 100% | 0 |
| 112163 | RS Ibu dan Anak Puri Garcia | 5 | 2022 | - | 63.75% | 64% | 38.46% | 100% | 80.99% | 0% | 35.82% | 100% | 0% | 0% | 100% | 100% | 0 |
| 112164 | RS Insan Permata | 5 | 2022 | - | 86.49% | 86% | 99.47% | 86.67% | 83.39% | 0% | 39.83% | 95.12% | 100% | 100% | 100% | 100% | 0 |
| 112165 | RS Premier Bintaro | 5 | 2022 | - | 93.47% | 99% | 99.5% | 0% | 85.5% | 12.94% | 67.2% | 95.74% | 95.59% | 0% | 95.83% | 100% | 82.52 |
| 112166 | RS Umum Daerah Kota Serang | 5 | 2022 | - | 78.59% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 95.07% | 78.87% | 100% | 0% | 0 |
| 112167 | RS Umum Ibunda | 5 | 2022 | - | 90.99% | 95% | 100% | 100% | 87.44% | 0% | 98.95% | 100% | 80.52% | 86.57% | 100% | 100% | 78 |
| 112168 | RS Eka | 5 | 2022 | - | 88.36% | 89% | 100% | 0% | 97.73% | 4.81% | 75.71% | 100% | 100% | 96.58% | 100% | 100% | 3.4 |
| 112169 | RS Umum Balimed Negara | 5 | 2022 | - | 88% | 95% | 100% | 77.27% | 86.67% | 100% | 92% | 96.67% | 90% | 80% | 95% | 100% | 0 |
| 112170 | RS Permata Pamulang | 5 | 2022 | - | 88.5% | 92% | 100% | 100% | 88% | 3.87% | 76% | 97.44% | 85.5% | 93.33% | 100% | 87.5% | 91.7 |
| 112171 | RS Umum Daerah Banten | 5 | 2022 | - | 86.96% | 100% | 97.36% | 0% | 94.23% | 8.49% | 97.86% | 85.33% | 92.35% | 80% | 93.71% | 100% | |
| 112172 | RS Hermina Serpong | 5 | 2022 | - | 89% | 100% | 100% | 0% | 83.33% | 0% | 100% | 100% | 100% | 83% | 100% | 100% | 99.17 |
| 112173 | RS Medika BSD | 5 | 2022 | - | 65.35% | 84% | 100% | 0% | 75.13% | 0% | 65.08% | 100% | 55% | 0% | 100% | 100% | 84.24 |
| 112174 | RS Sari Asih Ciputat | 5 | 2022 | - | 78.5% | 83% | 99.01% | 100% | 89.21% | 0% | 81.52% | 100% | 89.83% | 79.55% | 100% | 88.89% | 98 |
| 112175 | RS Ibu dan Anak Buah Hati Pamulang | 5 | 2022 | - | 99.99% | 100% | 100% | 100% | 43.51% | 0% | 37.47% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 112176 | RS Umum Daerah Kota Tangerang Selatan | 5 | 2022 | - | 87.5% | 100% | 100% | 100% | 71.06% | 0% | 100% | 100% | 98.27% | 0% | 100% | 100% | 100 |
| 112177 | RS Fatimah | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.72% | 89.11% | 100% | 94.39% | 86.67% | 100% | 100% | 0 |
| 112178 | RS Ibu dan Anak Dhia | 5 | 2022 | - | 80.78% | 100% | 100% | 100% | 93.54% | 0% | 100% | 0% | 99.73% | 0% | 100% | 100% | 86 |
| 112179 | RS Ibu dan Anak Vitalaya | 5 | 2022 | - | 74% | 75% | 100% | 80% | 65% | 0% | 82.31% | 100% | 52% | 68.33% | 100% | 100% | 0 |
| 112180 | RS Umum Daerah Awet Muda Narmada | 5 | 2022 | - | 82.69% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 112181 | RS Umum Praya | 5 | 2022 | - | 91.5% | 83% | 88.37% | 96.08% | 83.33% | 92.31% | 90% | 16% | 96% | 82.61% | 88% | 78.26% | 76 |
| 112182 | RS An-Nisa | 5 | 2022 | - | 92.76% | 95% | 98.17% | 100% | 0% | 2.71% | 31.34% | 72.69% | 72.15% | 98.21% | 97.56% | 100% | 100 |
| 112183 | RS Islam Yatofa | 5 | 2022 | - | 90% | 97% | 87.41% | 82.35% | 82.14% | 6.6% | 85.37% | 100% | 100% | 50% | 92.37% | 100% | 0 |
| 112184 | RS Cahaya Medika | 5 | 2022 | - | 82.86% | 85% | 89.25% | 96.97% | 73.86% | 2% | 50% | 83.5% | 59.5% | 0% | 95.7% | 83.5% | 0 |
| 112185 | RS EMC Tangerang | 5 | 2022 | - | 93.16% | 96% | 96.53% | 0% | 73.79% | 0.42% | 75.86% | 100% | 85.29% | 100% | 100% | 100% | 88 |
| 112186 | RS Mandalika Provinsi Nusa Tenggara Barat | 5 | 2022 | - | 90.49% | 97% | 95.33% | 0% | 81.36% | 0% | 84.62% | 0% | 100% | 83.33% | 90.73% | 83.33% | 90 |
| 112187 | RS Umum Daerah Dr. R. Soedjono Selong | 5 | 2022 | - | 78.45% | 87% | 96.62% | 100% | 34.6% | 0% | 93.43% | 100% | 96.65% | 0% | 99.19% | 100% | 0 |
| 112188 | RS Siloam Hospitals Lippo Village | 5 | 2022 | - | 91.64% | 96% | 99.36% | 100% | 58.35% | 3.08% | 77% | 97.05% | 99.33% | 83.17% | 100% | 97.88% | 97 |
| 112189 | RS Umum Manuaba | 5 | 2022 | - | 100% | 98% | 100% | 100% | 76.67% | 0% | 76% | 100% | 62.5% | 100% | 100% | 100% | 85 |
| 112190 | RS Lotim Medical Center | 5 | 2022 | - | 90.48% | 96% | 83.33% | 100% | 100% | 6.37% | 72.48% | 100% | 98% | 78.12% | 100% | 100% | 89 |
| 112191 | RS Sari Asih Karawaci | 5 | 2022 | - | 88.18% | 90% | 100% | 100% | 88.04% | 6.15% | 70.01% | 100% | 83% | 85.12% | 100% | 100% | 0 |
| 112192 | RS Umum Daerah Lombok Timur | 5 | 2022 | - | 81.27% | 93% | 92.55% | 44.44% | 89.03% | 38.89% | 65.07% | 100% | 91.82% | 37.5% | 89.87% | 100% | 75.64 |
| 112193 | RS Islam S. Anggoro | 5 | 2022 | - | 82.35% | 89% | 86.67% | 97.26% | 80% | 0% | 0% | 100% | 89.93% | 86.67% | 81.58% | 83.33% | 93 |
| 112194 | RSUP Dr. Sitanala Tangerang | 5 | 2022 | - | 86.61% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 85.58% | 62.5% | 100% | 100% | 0 |
| 112195 | RS Ibu dan Anak Kuncup Bunga | 5 | 2022 | - | 86% | 90% | 92.31% | 75% | 100% | 4.76% | 73.08% | 0% | 0% | 100% | 54.26% | 100% | 0 |
| 112196 | RS Umum Sumbawa Besar | 5 | 2022 | - | 90.66% | 86% | 98.05% | 0% | 54.91% | 0% | 98.55% | 100% | 100% | 0% | 86.98% | 100% | 0 |
| 112197 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 5 | 2022 | - | 92.5% | 100% | 100% | 90% | 92% | 0% | 90% | 100% | 96% | 90% | 100% | 90% | 0 |
| 112198 | RS dr. Agung | 5 | 2022 | - | 89.3% | 100% | 95.5% | 100% | 82.22% | 2.82% | 86.57% | 100% | 88% | 84.44% | 97.5% | 100% | 0 |
| 112199 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 5 | 2022 | - | 84.36% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 99.21% | 100% | 100% | 100% | 0 |
| 112200 | RS Islam Namira | 5 | 2022 | - | 89.45% | 96% | 0% | 62.5% | 8.77% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.