Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 112251 | RS Umum Daerah dr. Drajat Prawiranegara | 5 | 2022 | - | 83.47% | 94% | 100% | 100% | 71.18% | 7.56% | 97.78% | 100% | 98.74% | 85.9% | 100% | 100% | 81 |
| 112252 | RS Bhayangkara Mataram | 5 | 2022 | - | 91% | 93% | 98% | 100% | 89.58% | 0% | 87.14% | 100% | 90.91% | 84.91% | 97.4% | 100% | 85 |
| 112253 | RS Risa Sentra Medika | 5 | 2022 | - | 93.66% | 83% | 100% | 0% | 98.57% | 0% | 83.11% | 100% | 99.07% | 63.33% | 100% | 100% | 0 |
| 112254 | RS Hermina Ciruas | 5 | 2022 | - | 92.31% | 96% | 100% | 69.77% | 96% | 0% | 80.85% | 100% | 100% | 80% | 100% | 100% | 99.43 |
| 112255 | RS Kristen Lende Moripa | 5 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 112256 | RS Bio Medika | 5 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 112257 | RS Ibu dan Anak Permata Hati | 5 | 2022 | - | 93.36% | 100% | 100% | 100% | 100% | 1.44% | 100% | 100% | 100% | 100% | 100% | 93.36% | 0 |
| 112258 | RS Umum Primaya Pasar Kemis | 5 | 2022 | - | 88.32% | 95% | 98.33% | 100% | 94.94% | 8.33% | 83.97% | 100% | 100% | 100% | 98.65% | 100% | 0 |
| 112259 | Siloam Hospitals Mataram | 5 | 2022 | - | 86.99% | 100% | 100% | 0% | 45.66% | 5.13% | 85.83% | 100% | 100% | 42.86% | 100% | 97.92% | 98 |
| 112260 | RS Mentari | 5 | 2022 | - | 87.44% | 100% | 100% | 0% | 82.91% | 0% | 54.08% | 94.12% | 99.56% | 76.92% | 100% | 100% | 96 |
| 112261 | RS Universitas Mataram | 5 | 2022 | - | 100% | 93% | 100% | 100% | 100% | 0% | 46.97% | 100% | 81.2% | 100% | 100% | 0% | 0 |
| 112262 | RS Mata Nusa Tenggara Barat | 5 | 2022 | - | 90.5% | 90% | 92.16% | 0% | 90.28% | 100% | 100% | 100% | 90.64% | 100% | 100% | 100% | 0 |
| 112263 | RS Metro Medika | 5 | 2022 | - | 97.51% | 94% | 94.44% | 84.85% | 87.87% | 5.41% | 91.67% | 100% | 94.43% | 87.5% | 76.32% | 100% | 0 |
| 112264 | RS Siloam Hospitals Kelapa Dua | 5 | 2022 | - | 91.57% | 94% | 100% | 0% | 36.36% | 4.76% | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112265 | RS Harapan Keluarga | 5 | 2022 | - | 96% | 100% | 98.81% | 0% | 96.61% | 1.54% | 89.66% | 100% | 85.33% | 81% | 100% | 87.5% | 0 |
| 112266 | RS Umum Daerah Kota Mataram | 5 | 2022 | - | 79.5% | 88% | 99.93% | 97.06% | 99.2% | 0% | 99.28% | 100% | 98.07% | 100% | 99.91% | 100% | 0 |
| 112267 | RS Hermina Periuk Tangerang | 5 | 2022 | - | 92% | 100% | 100% | 100% | 100% | 5.41% | 100% | 100% | 100% | 82.35% | 100% | 100% | 99.89 |
| 112268 | RS Universitas Udayana | 5 | 2022 | - | 74% | 100% | 100% | 100% | 96.34% | 0% | 37.47% | 100% | 96.7% | 0% | 100% | 0% | 0 |
| 112269 | RS Umum Murni Teguh Tuban Bali | 5 | 2022 | - | 92.94% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 112270 | RS Karang Tengah Medika | 5 | 2022 | - | 71.79% | 96% | 100% | 100% | 81.25% | 0% | 100% | 100% | 98.64% | 76.67% | 100% | 100% | 0 |
| 112271 | RS Umum Daerah Sanjiwani Gianyar | 5 | 2022 | - | 93.5% | 100% | 100% | 100% | 56.73% | 0% | 87.83% | 100% | 100% | 84.62% | 100% | 100% | 84 |
| 112272 | RS Umum Premagana | 5 | 2022 | - | 86.28% | 92% | 100% | 100% | 84.78% | 0% | 81.77% | 100% | 98.66% | 87.14% | 100% | 100% | |
| 112273 | RS Ibu dan Anak Pratiwi | 5 | 2022 | - | 85.47% | 100% | 100% | 100% | 100% | 0% | 89.55% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 112274 | RS Umum Ganesha | 5 | 2022 | - | 85.23% | 100% | 100% | 100% | 95.37% | 0% | 90.05% | 100% | 93.33% | 92.31% | 100% | 100% | 92.46 |
| 112275 | RS Umum Ari Canti | 5 | 2022 | - | 89.5% | 90% | 100% | 100% | 89.77% | 0% | 87.09% | 100% | 98.22% | 85.71% | 100% | 100% | 0 |
| 112276 | RS Umum Grha Bhakti Medika | 5 | 2022 | - | 91.12% | 100% | 96.82% | 20% | 100% | 0% | 78.01% | 100% | 89.11% | 0% | 78.57% | 100% | 99.4 |
| 112277 | RS Umum Daerah Tabanan | 5 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 2.49% | 99.3% | 100% | 99.24% | 97.39% | 100% | 0% | 91.78 |
| 112278 | RS Ibu dan Anak Karunia Bunda | 5 | 2022 | - | 95% | 100% | 90% | 100% | 100% | 3.33% | 90% | 100% | 95% | 100% | 100% | 100% | 0 |
| 112279 | RS Umum Kasih Ibu Saba | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 5.68% | 64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112280 | RS Umum Payangan | 5 | 2022 | - | 100% | 100% | 100% | 100% | 41.02% | 1.27% | 98.34% | 96.67% | 86.76% | 100% | 100% | 100% | 0 |
| 112281 | RS Rumah Indonesia Sehat | 5 | 2022 | - | 80% | 96% | 97.5% | 96.67% | 72.45% | 1.44% | 83.65% | 100% | 100% | 91.95% | 100% | 100% | 0 |
| 112282 | RS Umum Daerah Klungkung | 5 | 2022 | - | 100% | 100% | 99.7% | 100% | 97.93% | 0% | 97.34% | 100% | 100% | 100% | 100% | 100% | 87.48 |
| 112283 | RS Umum Bintang | 5 | 2022 | - | 88.04% | 100% | 83.16% | 92.31% | 91.67% | 3.57% | 83.87% | 100% | 96.23% | 95.12% | 82.89% | 100% | 0 |
| 112284 | RS Tiara | 5 | 2022 | - | 89.77% | 93% | 100% | 100% | 49.46% | 0% | 51.41% | 16.22% | 100% | 0% | 100% | 100% | 97 |
| 112285 | RS Umum Daerah Gema Santi Nusa Penida | 5 | 2022 | - | 79% | 80% | 100% | 16.67% | 89.66% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112286 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 5 | 2022 | - | 96% | 100% | 100% | 20% | 88.6% | 3.33% | 85.37% | 100% | 85.09% | 81.3% | 100% | 100% | 0 |
| 112287 | RS Hermina Ciputat | 5 | 2022 | - | 95% | 100% | 100% | 100% | 93.94% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112288 | RS Umum Bhakti Rahayu Tabanan | 5 | 2022 | - | 90.5% | 97% | 100% | 0% | 61.68% | 0% | 61.76% | 66.67% | 100% | 100% | 100% | 100% | 99.6 |
| 112289 | RS Umum Hermina Cilegon | 5 | 2022 | - | 91.63% | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 99.5 |
| 112290 | RS Umum Wisma Prashanti | 5 | 2022 | - | 80% | 94% | 84% | 100% | 100% | 0% | 56.45% | 100% | 99.91% | 25% | 90.79% | 100% | 82 |
| 112291 | RS Umum Kasih Ibu Tabanan | 5 | 2022 | - | 85.52% | 100% | 99.92% | 100% | 100% | 7.28% | 47.7% | 100% | 3.23% | 0% | 100% | 100% | 100 |
| 112292 | RS Citra sundari | 5 | 2022 | - | 91.4% | 98% | 98.41% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 85.71% | 0 |
| 112293 | RS Umum Daerah Singasana | 5 | 2022 | - | 91.76% | 97% | 99.6% | 100% | 93.27% | 0% | 97.47% | 100% | 96.19% | 100% | 96.77% | 100% | 0 |
| 112294 | RS Umum Bali Holistik | 5 | 2022 | - | 40.32% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 112295 | RS Kurnia | 5 | 2022 | - | 89.61% | 97% | 100% | 100% | 60% | 0% | 96.1% | 97.5% | 99.33% | 100% | 100% | 100% | 0 |
| 112296 | RS Umum Surya Husadha Nusa Dua | 5 | 2022 | - | 86.77% | 100% | 100% | 100% | 100% | 0% | 98.98% | 100% | 97.67% | 100% | 100% | 100% | 99.86 |
| 112297 | RS Ibu dan Anak Cahaya Bunda | 5 | 2022 | - | 98.71% | 100% | 100% | 94.12% | 81.17% | 12.12% | 94.92% | 0% | 93.17% | 100% | 100% | 100% | 83.9 |
| 112298 | RS Umum Daerah Kota Cilegon | 5 | 2022 | - | 91.21% | 91% | 0% | 0% | 0% | 1.53% | 92.88% | 93.25% | 87.32% | 0% | 0% | 0% | 0 |
| 112299 | RS Ibu dan Anak Puri Bunda Tabanan | 5 | 2022 | - | 95.74% | 100% | 100% | 100% | 99.42% | 3.3% | 88.75% | 100% | 94.43% | 100% | 100% | 100% | 99 |
| 112300 | RS Khusus Bedah BIMC | 5 | 2022 | - | 77.72% | 95% | 100% | 0% | 96.69% | 6.25% | 71.29% | 100% | 99.56% | 20% | 91.43% | 100% | 78 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.