Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 112201 | RS Khusus Mata Bali Mandara | 5 | 2022 | - | 98.93% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.33 |
| 112202 | RS Mitra Husada | 5 | 2022 | - | 95.71% | 100% | 100% | 88.24% | 90% | 96.15% | 85% | 100% | 90% | 96% | 100% | 100% | 91.9 |
| 112203 | RS Umum Surya Husadha | 5 | 2022 | - | 87.67% | 100% | 100% | 100% | 99.4% | 0% | 97.09% | 100% | 95.2% | 96.74% | 100% | 100% | 76.18 |
| 112204 | RS Umum Bali Royal | 5 | 2022 | - | 90% | 100% | 100% | 100% | 95.95% | 1.65% | 80% | 100% | 100% | 80% | 100% | 100% | 95 |
| 112205 | RS Umum Bhakti Asih | 5 | 2022 | - | 92.19% | 84% | 90.4% | 98.63% | 49.85% | 0.6% | 58.23% | 96.77% | 99.58% | 0% | 91.79% | 74.07% | 0 |
| 112206 | RS Umum Kasih Ibu | 5 | 2022 | - | 99.54% | 99% | 100% | 0% | 92% | 0% | 87.44% | 100% | 91.83% | 94.02% | 98.5% | 100% | 0 |
| 112207 | RS Umum Dharma Yadnya | 5 | 2022 | - | 99.76% | 100% | 100% | 0% | 72.85% | 0% | 66.41% | 100% | 99.19% | 83.87% | 100% | 83.33% | 88 |
| 112208 | RS Umum Puri Raharja | 5 | 2022 | - | 86% | 100% | 94% | 100% | 70% | 0% | 94% | 100% | 95% | 60% | 96% | 90% | 0 |
| 112209 | RS Umum Hermina Tangerang | 5 | 2022 | - | 89.61% | 100% | 100% | 95.1% | 81.33% | 4.72% | 72.13% | 100% | 100% | 84% | 100% | 100% | 99.67 |
| 112210 | RS Umum Bhakti Rahayu | 5 | 2022 | - | 82.09% | 80% | 91.63% | 33.33% | 79.05% | 5.3% | 95.42% | 100% | 96.67% | 0% | 100% | 100% | 0 |
| 112211 | RS Mayapada | 5 | 2022 | - | 81.47% | 93% | 100% | 100% | 84.12% | 4.5% | 89.66% | 93.33% | 100% | 0% | 100% | 100% | 0 |
| 112212 | RS Umum Prima Medika | 5 | 2022 | - | 93.4% | 94% | 99.9% | 100% | 83.14% | 0% | 94.27% | 100% | 100% | 97.18% | 100% | 94.12% | 89.47 |
| 112213 | RS Mulya | 5 | 2022 | - | 100% | 100% | 100% | 25% | 95.6% | 24.79% | 100% | 98.47% | 100% | 86% | 100% | 100% | 98 |
| 112214 | RS Umum Balimed | 5 | 2022 | - | 87.41% | 90% | 97.62% | 62.5% | 81.95% | 0% | 78.4% | 97.78% | 91.87% | 75% | 95.58% | 100% | 0 |
| 112215 | RS Ibu dan Anak Puri Bunda | 5 | 2022 | - | 97.92% | 100% | 100% | 100% | 83.46% | 5.63% | 67.98% | 100% | 99.28% | 100% | 100% | 100% | 100 |
| 112216 | RS Bhayangkara Denpasar | 5 | 2022 | - | 87.86% | 100% | 99.57% | 100% | 100% | 0% | 90.78% | 100% | 99.1% | 100% | 100% | 100% | 0 |
| 112217 | RS Murni Teguh Ciledug | 5 | 2022 | - | 99% | 100% | 100% | 100% | 100% | 0.83% | 68% | 100% | 85.92% | 65.24% | 93.33% | 100% | 0 |
| 112218 | RS Umum Surya Husadha | 5 | 2022 | - | 96.5% | 100% | 100% | 100% | 98.75% | 0% | 100% | 100% | 99.75% | 91.67% | 100% | 0% | 99 |
| 112219 | RS Umum Daerah Bali Mandara Provinsi Bali | 5 | 2022 | - | 85.78% | 100% | 92.55% | 100% | 51.66% | 0.53% | 91.62% | 99.5% | 100% | 0% | 99.84% | 100% | 0 |
| 112220 | RS Melati | 5 | 2022 | - | 99.2% | 100% | 100% | 100% | 70.48% | 0% | 47.9% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 112221 | RS Umum Daerah Patut Patuh Patju | 5 | 2022 | - | 96.38% | 97% | 100% | 84.21% | 85.55% | 4.88% | 100% | 100% | 92.81% | 95.45% | 100% | 100% | |
| 112222 | RS Ibu dan Anak Harapan Bunda | 5 | 2022 | - | 96% | 93% | 100% | 0% | 75% | 0% | 90% | 100% | 100% | 0% | 100% | 100% | 0 |
| 112223 | RS Umum Daerah Pakuhaji | 5 | 2022 | - | 100% | 100% | 26.69% | 100% | 90.01% | 0% | 100% | 100% | 99.86% | 100% | 96.25% | 100% | 0 |
| 112224 | RS Umum Waikabubak | 5 | 2022 | - | 82.55% | 91% | 98.03% | 100% | 94.74% | 0% | 99.37% | 94.12% | 97.45% | 67.65% | 83.06% | 0% | 0 |
| 112225 | RS Ibu dan Anak Ilanur | 5 | 2022 | - | 86% | 70% | 84.7% | 100% | 72.41% | 0% | 66.52% | 100% | 100% | 0% | 100% | 0% | 82.83 |
| 112226 | RS Kristen Lindimara | 5 | 2022 | - | 97% | 100% | 100% | 44.44% | 100% | 16.47% | 92.17% | 100% | 100% | 0% | 100% | 100% | 0 |
| 112227 | RS Umum Daerah Waingapu | 5 | 2022 | - | 68% | 73% | 0% | 0% | 90% | 0% | 98.57% | 100% | 85.93% | 100% | 98% | 100% | 0 |
| 112228 | RS Umum Imanuel Sumba | 5 | 2022 | - | 75% | 100% | 100% | 0% | 81.4% | 0% | 95.1% | 100% | 96.15% | 87.5% | 0% | 100% | 80 |
| 112229 | RS Umum Daerah S. K. Lerik | 5 | 2022 | - | 100% | 93% | 100% | 83.33% | 9.62% | 100% | 100% | 100% | 100% | 0% | 52.03% | 100% | 81.37 |
| 112230 | RS Bunda Sejati | 5 | 2022 | - | 93.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 96% | 100% | 100% | 0 |
| 112231 | RS Tk. III Wirasakti Kupang | 5 | 2022 | - | 97.99% | 91% | 100% | 0% | 96.77% | 0% | 89.51% | 100% | 91.08% | 91.3% | 100% | 100% | 100 |
| 112232 | RS Umum Hermina Bitung | 5 | 2022 | - | 91.2% | 100% | 100% | 100% | 83.33% | 100% | 77.78% | 100% | 100% | 76.53% | 100% | 100% | 0 |
| 112233 | RS Kurnia Serang | 5 | 2022 | - | 93.92% | 100% | 100% | 100% | 80.08% | 0% | 59.74% | 100% | 99.9% | 72.86% | 0% | 0% | 81.54 |
| 112234 | RS Umum BUN | 5 | 2022 | - | 89.69% | 93% | 100% | 100% | 100% | 20% | 60.21% | 100% | 91% | 100% | 100% | 0% | 83 |
| 112235 | RS Umum Leona | 5 | 2022 | - | 98.99% | 100% | 100% | 60% | 100% | 0% | 85.94% | 100% | 100% | 80% | 100% | 0% | 0 |
| 112236 | RS Umum Daerah MGR Gabriel Manek | 5 | 2022 | - | 60% | 91% | 94.68% | 96.15% | 94.17% | 5% | 97.78% | 96% | 94.5% | 47.5% | 98.67% | 100% | 0 |
| 112237 | RS Medika Lestari | 5 | 2022 | - | 100% | 100% | 100% | 33.33% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 80 |
| 112238 | RS Katholik Marianum Halilulik | 5 | 2022 | - | 80% | 90% | 90% | % | 85% | % | 100% | 100% | 100% | 100% | 100% | 100% | |
| 112239 | RS Umum Daerah Lewoleba | 5 | 2022 | - | 83.65% | 100% | 100% | 55.56% | 23% | 0% | 100% | 100% | 90% | 0% | 100% | 0% | 0 |
| 112240 | RS Bethsaida | 5 | 2022 | - | 95% | 94% | 100% | 0% | 96.85% | 0% | 98% | 98.81% | 100% | 96% | 100% | 100% | 84.1 |
| 112241 | RS Umum Dr TC Hillers Maumere | 5 | 2022 | - | 83% | 98% | 71.93% | 88.89% | 14.04% | 0% | 100% | 0% | 0% | 0% | 89.69% | 0% | 0 |
| 112242 | RS Umum Daerah Ende | 5 | 2022 | - | 85.53% | 90% | 95.9% | 0% | 66.67% | 0% | 100% | 97.5% | 99.5% | 100% | 100% | 0% | 0 |
| 112243 | RS Ciputra | 5 | 2022 | - | 68.78% | 100% | 94.12% | 100% | 69.13% | 5.63% | 72% | 100% | 100% | 93.15% | 100% | 100% | 82.5 |
| 112244 | RS Siloam Kupang | 5 | 2022 | - | 91.92% | 88% | 97.87% | 100% | 22.66% | 8.4% | 55.36% | 100% | 99.76% | 97.35% | 96.06% | 100% | 0 |
| 112245 | RS Surya Medika PKU Muhammadiyah Sumbawa | 5 | 2022 | - | 90.83% | 97% | 98.91% | 100% | 90% | 0% | 92.24% | 100% | 84.33% | 72.17% | 80% | 100% | 90 |
| 112246 | RS Umum Daerah Provinsi NTB | 5 | 2022 | - | 92.1% | 100% | 94.67% | 50% | 72% | 1.06% | 98.57% | 96.13% | 98.77% | 80.84% | 97.8% | 100% | 0 |
| 112247 | RS Angkatan Darat REM Wira Bhakti Mataram | 5 | 2022 | - | 79.51% | 80% | 95.48% | 100% | 79.69% | 0% | 74.47% | 100% | 87.56% | 90.28% | 92.47% | 80% | 0 |
| 112248 | RS Islam Siti Hajar | 5 | 2022 | - | 71.5% | 78% | 87.89% | 0% | 92.59% | 0% | 76.57% | 100% | 96.08% | 88.57% | 100% | 100% | 0 |
| 112249 | RS Tk. IV Kencana Serang | 5 | 2022 | - | 88% | 83% | 100% | 76% | 96% | 0% | 96% | 100% | 99% | 78% | 100% | 99% | 0 |
| 112250 | RS Umum Khatolik Saint Antonius Ampenan | 5 | 2022 | - | 76.79% | 72% | 90.24% | % | 51.72% | 0% | 75.49% | 100% | 100% | 0% | 72.73% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.