Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114301 | RS Angkatan Udara dr. Esnawan Antariksa | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 3.69% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 114302 | RS Jiwa Islam Klender | 6 | 2022 | - | 96.13% | 96% | 100% | 0% | 90.29% | 0% | 85.25% | 0% | 99.96% | 94.55% | 100% | 80% | 82 |
| 114303 | RS Islam Jakarta Pondok Kopi | 6 | 2022 | - | 89% | 85% | 100% | 76% | 85.56% | 0% | 66.07% | 100% | 70.89% | 75.71% | 98% | 85% | 0 |
| 114304 | RS Umum Setia Mitra | 6 | 2022 | - | 87.21% | 100% | 99.28% | 0% | 91.33% | 1.02% | 80.61% | 100% | 98.72% | 66.67% | 100% | 100% | 0 |
| 114305 | RS Umum Prikasih | 6 | 2022 | - | 90.01% | 100% | 96.99% | 66.67% | 20.11% | 9.54% | 56.28% | 95.43% | 93.54% | 88.31% | 99.66% | 100% | 88 |
| 114306 | RS Hermina Lampung | 6 | 2022 | - | 87.08% | 96% | 100% | 0% | 85% | 0% | 80.43% | 0% | 99.83% | 83.61% | 100% | 100% | 95.27 |
| 114307 | RS Umum Mutiara Bunda | 6 | 2022 | - | 98.08% | 100% | 100% | 41.67% | 95.81% | 6.19% | 37.39% | 100% | 100% | 94.12% | 100% | 100% | 95 |
| 114308 | RS Umum HI. Muhammad Yusuf | 6 | 2022 | - | 99% | 100% | 100% | 0% | 92.59% | 100% | 100% | 100% | 9.78% | 40% | 100% | 90% | 98 |
| 114309 | RS Umum Penawar Medika | 6 | 2022 | - | 84% | 78% | 95.96% | % | 79.41% | % | 78.06% | 100% | 97.5% | 100% | 98.24% | 100% | 76.52 |
| 114310 | RS Umum Daerah Demang Sepulau Raya | 6 | 2022 | - | 92.2% | 80% | 98.1% | 0% | 61.89% | 0% | 100% | 100% | 87.7% | 50% | 98.2% | 100% | 76.87 |
| 114311 | RS Umum Premier Jatinegara | 6 | 2022 | - | 91.37% | 100% | 99.33% | 0% | 55.32% | 13.64% | 56.65% | 100% | 80.02% | 97.32% | 97.02% | 100% | 0 |
| 114312 | RS Umum Pengayoman Cipinang | 6 | 2022 | - | 97.5% | 83% | 100% | % | 100% | % | 100% | 100% | 82.32% | 0% | 28.57% | 100% | 0 |
| 114313 | RS Jiwa Daerah Provinsi Lampung | 6 | 2022 | - | 99.94% | 100% | 100% | 0% | 90.95% | 0% | 93.75% | 98.8% | 96.17% | 84.17% | 100% | 100% | 93.37 |
| 114314 | RS Umum Daerah Kebayoran Lama | 6 | 2022 | - | 90% | 100% | 100% | 100% | 96.97% | 0% | 98.06% | 100% | 99.4% | 20% | 100% | 0% | 100 |
| 114315 | RS Mata Lampung Eye Center (LEC) | 6 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 99.5% | 99% | 0% | 100% | 100% | 100% | 100% | 0 |
| 114316 | RS Umum Gladish Medical Center | 6 | 2022 | - | 100% | 100% | 100% | 60% | 100% | 2.38% | 84% | 100% | 100% | 25% | 100% | 88.89% | 90 |
| 114317 | RS Umum MMC | 6 | 2022 | - | 93.09% | 100% | 100% | 100% | 97.44% | 0% | 63.1% | 100% | 99.99% | 75% | 100% | 100% | 0 |
| 114318 | RS Griya Medika Dompet Dhuafa | 6 | 2022 | - | 93.02% | 88% | 93.04% | 100% | 57.28% | 0% | 65.71% | 100% | 100% | 62.5% | 85.71% | 100% | 90 |
| 114319 | RS Umum Daerah Pasar Minggu | 6 | 2022 | - | 88.9% | 100% | 99.16% | 100% | 52.9% | 0% | 88.21% | 99.06% | 92.74% | 77.63% | 83.13% | 100% | 94.1 |
| 114320 | RS Umum Handayani | 6 | 2022 | - | 85% | 91% | 92.54% | 100% | 82.81% | 2.99% | 91.67% | 100% | 97% | 86.36% | 96.88% | 100% | 91 |
| 114321 | RS Umum Daerah Jati Padang | 6 | 2022 | 07-10-2024 | 97% | 100% | 100% | 100% | 89.96% | 0% | 94.8% | 100% | 93.3% | 100% | 100% | 100% | 82.35 |
| 114322 | RS Umum Bumi Waras | 6 | 2022 | - | 86% | 93% | 100% | 0% | 80% | 0.73% | 92.25% | 100% | 95.76% | 70% | 100% | 100% | 35 |
| 114323 | RS Bedah Siloam Asri | 6 | 2022 | - | 92.03% | 94% | 100% | 0% | 58.58% | 16.36% | 66.41% | 100% | 99.62% | 100% | 100% | 62% | 95 |
| 114324 | RS Umum Pertamina-Bintang Amin Lampung | 6 | 2022 | - | 100% | 100% | 100% | 100% | 88.81% | 0% | 80.38% | 100% | 88.17% | 100% | 100% | 100% | 0 |
| 114325 | Mayapada Hospital Kuningan | 6 | 2022 | - | 90.23% | 100% | 100% | 100% | 82.38% | 0% | 60.11% | 100% | 99.95% | 64.29% | 100% | 100% | 0 |
| 114326 | RS Khusus Bedah Halimun | 6 | 2022 | - | 99.59% | 100% | 100% | 0% | 96.56% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 89 |
| 114327 | RS Ibu dan Anak JWCC Asih | 6 | 2022 | - | 97.83% | 100% | 100% | 100% | 91.43% | 0% | 94.12% | 100% | 100% | 90.91% | 100% | 86.67% | 0 |
| 114328 | RS Umum Graha Husada | 6 | 2022 | - | 72% | 82% | 100% | 100% | 80.63% | 0% | 100% | 100% | 80.62% | 83.87% | 100% | 100% | 76 |
| 114329 | RS Maria Regina | 6 | 2022 | - | 71.74% | 72% | 99.58% | 0% | 100% | 100% | 13.01% | 100% | 85.97% | 100% | 71.74% | 0% | 0 |
| 114330 | RS Umum Asy-Syifa Medika | 6 | 2022 | - | 80% | 82% | 100% | 100% | 100% | 100% | 97.06% | 100% | 99.42% | 10% | 100% | 0% | 0 |
| 114331 | RS Umum Az - Zahra | 6 | 2022 | - | 100% | 100% | 100% | 0% | 91.87% | 8.47% | 56.51% | 100% | 100% | 100% | 100% | 100% | 98 |
| 114332 | RS Umum Daerah Zainal Abidin Pagar Alam | 6 | 2022 | - | 86.41% | 100% | 98.04% | 100% | 86.15% | 0% | 100% | 100% | 89.55% | 100% | 98.73% | 100% | 80.85 |
| 114333 | RS Tk. IV Cijantung | 6 | 2022 | - | 98.28% | 82% | 96.38% | 25% | 72.4% | 1.41% | 82.2% | 100% | 82.36% | 90% | 99.22% | 62.5% | 0 |
| 114334 | RS Umum Tebet | 6 | 2022 | - | 94.96% | 97% | 100% | 0% | 82.28% | 0% | 88.02% | 95.59% | 81.57% | 82.11% | 100% | 88.24% | 84.61 |
| 114335 | RS Umum Daerah Kebayoran Baru | 6 | 2022 | - | 65.75% | 66% | 100% | 100% | 98.49% | 0% | 78.74% | 100% | 96.6% | 85.71% | 100% | 100% | 0 |
| 114336 | RS Umum Urip Sumoharjo | 6 | 2022 | - | 97.19% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 114337 | RS Umum Daerah Tulang Bawang Barat | 6 | 2022 | - | 94.59% | 100% | 100% | 0% | 93.26% | 100% | 100% | 100% | 97.56% | 86.21% | 100% | 0% | 95 |
| 114338 | RS Umum Siloam Mampang | 6 | 2022 | - | 97.95% | 97% | 100% | 0% | 38.24% | 0% | 73.12% | 0% | 100% | 0% | 100% | 100% | 0 |
| 114339 | RS Candimas Medical Center | 6 | 2022 | - | 77.03% | 77% | 85.71% | 100% | 81.25% | 4.23% | 71.87% | 100% | 97.43% | 55.17% | 100% | 100% | 85 |
| 114340 | RS Ibu Anak Puti Bungsu | 6 | 2022 | - | 93.5% | 100% | 100% | 100% | 73.22% | 0% | 83.53% | 100% | 100% | 100% | 100% | 0% | 94.46 |
| 114341 | RS Umum Daerah Pasar Rebo | 6 | 2022 | - | 87.04% | 100% | 100% | 69.12% | 49.58% | 4.03% | 100% | 100% | 83.65% | 80% | 100% | 100% | 83.76 |
| 114342 | RS Umum Daerah KH. Muhammad Thohir KRUI | 6 | 2022 | - | 68.5% | 95% | 85% | 0% | 74.72% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 114343 | RS Khusus Kanker MRCCC Siloam Semanggi | 6 | 2022 | - | 92.21% | 87% | 99.54% | 0% | 55.68% | 29.96% | 48.88% | 98.23% | 100% | 85% | 95.68% | 64.66% | 96.6 |
| 114344 | RS Umum Advent Bandar Lampung | 6 | 2022 | - | 86.01% | 100% | 100% | 100% | 98.64% | 0.76% | 62.24% | 100% | 100% | 93.92% | 100% | 100% | 89 |
| 114345 | RS Umum Daerah Mampang Prapatan | 6 | 2022 | - | 90% | 100% | 100% | 0% | 90% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 114346 | RS Khusus Mata Nusantara | 6 | 2022 | - | 100% | 100% | 100% | 0% | 76.31% | 5.56% | 100% | 100% | 96.37% | 100% | 0% | 75% | 0 |
| 114347 | RS Umum Daerah Cipayung | 6 | 2022 | - | 88.5% | 88% | 100% | 100% | 81.52% | 1.35% | 86.45% | 100% | 89.62% | 80.95% | 100% | 100% | 85.72 |
| 114348 | RSUPN Dr. Cipto Mangunkusumo | 6 | 2022 | - | 94.96% | 96% | 99.78% | 43.75% | 35.74% | 9.06% | 93.09% | 93.44% | 96.93% | 98.46% | 100% | 60% | 81 |
| 114349 | RS Umum Ali Sibroh Malisi | 6 | 2022 | - | 88.35% | 87% | 80.77% | 0% | 83.86% | 3.49% | 29.66% | 100% | 90.96% | 90.24% | 85% | 100% | 87.4 |
| 114350 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 6 | 2022 | - | 87.29% | 94% | 98.85% | 81.48% | 80.61% | 7.24% | 75.16% | 98.01% | 92.37% | 85.24% | 96.26% | 98.23% | 95.52 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.