Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114351 | RS Umum Kartini | 6 | 2022 | - | 90.91% | 100% | 100% | 14.29% | 55.12% | 0% | 37.38% | 100% | 97.38% | 0% | 93.33% | 0% | 81 |
| 114352 | RS Khusus Mata Permana Sari | 6 | 2022 | - | 97.39% | 96% | 100% | 0% | 100% | 0% | 100% | 0% | 96.43% | 100% | 100% | 100% | 96 |
| 114353 | RS Ibu dan Anak Mutiara Putri | 6 | 2022 | - | 89.11% | 87% | 89.23% | 0% | 71.02% | 0% | 84.17% | 100% | 96.7% | 90% | 91.67% | 0% | 0 |
| 114354 | RS Umum Surya Asih | 6 | 2022 | - | 84% | 88% | 98.49% | 100% | 72.86% | 0% | 85.06% | 100% | 93.26% | 79.41% | 100% | 100% | 94 |
| 114355 | RS Umum Mardi Waluyo | 6 | 2022 | - | 92.79% | 87% | 100% | 0% | 89.68% | 0% | 91.55% | 100% | 88.75% | 85.71% | 100% | 100% | 84.4 |
| 114356 | RS Umum Hermina Jatinegara | 6 | 2022 | - | 97% | 100% | 100% | 100% | 83% | 0% | 85% | 100% | 100% | 87.5% | 100% | 95% | 100 |
| 114357 | RS Umum Daerah May Jen HM Ryacudu | 6 | 2022 | - | 92.37% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 75 |
| 114358 | RS Ibu dan Anak Harapan Bunda | 6 | 2022 | - | 86% | 91% | 100% | % | 93.75% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114359 | RS Umum Jakarta | 6 | 2022 | - | 99.82% | 100% | 94.21% | 0% | 83.18% | 3.12% | 56.33% | 100% | 80.99% | 0% | 97.87% | 100% | 100 |
| 114360 | RS Ibu dan Anak Mutiara Hati | 6 | 2022 | - | 100% | 100% | 100% | 100% | 90.73% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 114361 | RS Umum Daerah Ciracas | 6 | 2022 | - | 91% | 100% | 100% | 0% | 99.86% | 0% | 100% | 100% | 100% | 98.81% | 100% | 100% | 100 |
| 114362 | RS Umum Daerah Kramat Jati | 6 | 2022 | - | 96% | 98% | 100% | 100% | 100% | 0% | 0% | 100% | 92.85% | 0% | 100% | 100% | 91.01 |
| 114363 | RSUP Persahabatan | 6 | 2022 | - | 90.06% | 99% | 100% | 100% | 81.15% | 4.82% | 97.27% | 100% | 96.78% | 0% | 100% | 100% | 88.94 |
| 114364 | RS Ibu Anak Puri Adhya Paramita | 6 | 2022 | - | 100% | 100% | 100% | 55.56% | 39.83% | 83.33% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114365 | RS Medika Insani | 6 | 2022 | - | 64.69% | 89% | 36.54% | 100% | 68.98% | 8.03% | 37.94% | 100% | 83.77% | 100% | 76.88% | 0% | 94 |
| 114366 | RS Ibu dan Anak Restu Bunda | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 9.52% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114367 | RS Umum Wisma Rini Pringsewu | 6 | 2022 | - | 90% | 90% | 94.74% | 60% | 91.76% | 4.29% | 76.74% | 90.91% | 97.87% | 0% | 95.38% | 100% | 0 |
| 114368 | RS Ibu dan Anak Sayyidah | 6 | 2022 | - | 90% | 93% | 100% | 100% | 71.43% | 7.69% | 89.29% | 100% | 97.58% | 80.36% | 100% | 80% | 0 |
| 114369 | RS Khusus Bedah Columbia Asia Pulomas | 6 | 2022 | - | 98.86% | 95% | 98.56% | 100% | 75.17% | 6.82% | 71.78% | 98.35% | 99.76% | 100% | 83.39% | 75% | 99.93 |
| 114370 | RS Bhayangkara Polda Lampung | 6 | 2022 | - | 85% | 87% | 96% | 75% | 93.33% | 0.76% | 65% | 91.67% | 96.67% | 92.31% | 90% | 100% | 0 |
| 114371 | RS Umum Restu Kasih | 6 | 2022 | - | 84.8% | 88% | 100% | 80% | 69.21% | 0% | 65.72% | 100% | 99.86% | 100% | 100% | 100% | 87.97 |
| 114372 | RS Umum Harapan Bunda Batam | 6 | 2022 | - | 75.59% | 100% | 100% | 100% | 68.74% | 0% | 91.18% | 100% | 85.5% | 100% | 100% | 100% | 0 |
| 114373 | RS Umum Daerah Muhammad Zein | 6 | 2022 | - | 59% | 77% | 99.66% | 100% | 31.82% | 0% | 100% | 100% | 95.89% | 0% | 100% | 0% | 0 |
| 114374 | RS Umum Bakti Timah Muntok | 6 | 2022 | - | 95% | 97% | 96% | 100% | 75.04% | 41.18% | 100% | 100% | 48.51% | 83.33% | 100% | 0% | 80 |
| 114375 | RS Jantung Jakarta | 6 | 2022 | - | 95.33% | 100% | 99.95% | 0% | 82% | 10% | 69.33% | 100% | 97.02% | 79.66% | 98.32% | 100% | 0 |
| 114376 | RS Ibu dan Anak Kemang Medical Care | 6 | 2022 | - | 75.83% | 80% | 100% | 100% | 91.13% | 10.81% | 76.19% | 100% | 99.58% | 64.35% | 65.57% | 100% | 0 |
| 114377 | RS Primaya Bhakti Wara | 6 | 2022 | - | 86% | 87% | 100% | 50% | 96% | 4.17% | 92.31% | 98.47% | 99.02% | 80% | 100% | 80% | 82.8 |
| 114378 | RS Umum Permata Hati Metro | 6 | 2022 | - | 67.39% | 74% | 79.69% | 71.95% | 86.42% | 10.98% | 89.01% | 100% | 100% | 86.72% | 62.22% | 80% | 91 |
| 114379 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 6 | 2022 | - | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 96.82% | 100% | 100% | 0% | 0 |
| 114380 | RS Umum Arsani | 6 | 2022 | - | 100% | 100% | 85% | 100% | 90% | 0% | 100% | 100% | 95% | 91.67% | 92.59% | 100% | 0 |
| 114381 | RS Umum Daerah Jagakarsa | 6 | 2022 | - | 100% | 100% | 100% | 0% | 81.25% | 0% | 100% | 100% | 99.52% | 100% | 100% | 100% | 100 |
| 114382 | RS Umum Kartini | 6 | 2022 | - | 97.65% | 97% | 100% | 90% | 93.98% | 0% | 70.89% | 100% | 71.63% | 100% | 100% | 80% | 98 |
| 114383 | RS Umum Zahirah | 6 | 2022 | - | 85.71% | 98% | 90.35% | 100% | 96.67% | 2.48% | 65.24% | 100% | 99.79% | 87.18% | 99.14% | 84.62% | 0 |
| 114384 | RS Umum Harum | 6 | 2022 | - | 87.27% | 100% | 100% | 0% | 72.58% | 0% | 41.25% | 100% | 98.87% | 82.86% | 100% | 85.71% | 0 |
| 114385 | RS Umum Santa Elisabeth Batam | 6 | 2022 | - | 90.71% | 97% | 98.04% | 100% | 52.6% | 0.6% | 94.87% | 100% | 98.87% | 56.25% | 100% | 100% | 0 |
| 114386 | RS Umum Antam Medika | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 64.29% | 100% | 100% | 0% | 100% | 100% | 0 |
| 114387 | RS Umum Alia Hospital | 6 | 2022 | - | 98.44% | 100% | 99.3% | 100% | 100% | 0% | 95.26% | 100% | 100% | 100% | 98.03% | 100% | 97 |
| 114388 | Rumkital dr. Midiyato Suratani | 6 | 2022 | - | 87.5% | 90% | 84% | 97.3% | 89.02% | 2.22% | 93.84% | 83.01% | 86.41% | 90.91% | 83.23% | 100% | 0 |
| 114389 | RS Umum Harapan Bunda | 6 | 2022 | - | 85.93% | 93% | 99.66% | 0% | 16.21% | 11.37% | 65.06% | 100% | 100% | 90.91% | 100% | 100% | 92.45 |
| 114390 | RS Umum Daerah Kota Tanjung Pinang | 6 | 2022 | - | 100% | 82% | 100% | 100% | 90.96% | 0% | 92.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114391 | RS Ibu dan Anak Anugerah Medical Center Metro | 6 | 2022 | - | 94.06% | 100% | 100% | 93.55% | 84.78% | 1.96% | 100% | 100% | 99.13% | 100% | 100% | 0% | 0 |
| 114392 | RS Umum Awal Bros Batam | 6 | 2022 | - | 81.5% | 100% | 100% | 75% | 82.01% | 5.11% | 78.84% | 100% | 96.5% | 86% | 100% | 100% | 93.85 |
| 114393 | RS Ibu dan Anak Frisdhy Angel | 6 | 2022 | - | 73.77% | 100% | 100% | 100% | 89.71% | 0% | 69.32% | 100% | 99.15% | 0% | 100% | 0% | 100 |
| 114394 | RS Pratama Bangka Tengah | 6 | 2022 | - | 90% | 100% | 100% | 0% | 93.48% | 0% | 100% | 100% | 99.14% | 100% | 100% | 100% | 89.04 |
| 114395 | RS Badan Pengusahaan Batam | 6 | 2022 | - | 86.47% | 96% | 99.51% | 100% | 76.01% | 0% | 86.98% | 100% | 87.32% | 89.71% | 100% | 86.67% | 91.59 |
| 114396 | RS Umum Daerah Sumbersari Bantul | 6 | 2022 | - | 88% | 100% | 100% | 0% | 86.15% | 0% | 83.08% | 100% | 100% | 100% | 100% | 0% | 0 |
| 114397 | RS Yadika Kebayoran Lama | 6 | 2022 | - | 88% | 100% | 100% | 0% | 87% | 0% | 92.92% | 100% | 95.22% | 93.75% | 100% | 83.33% | 0 |
| 114398 | RS Umum Murni Teguh Sudirman Jakarta | 6 | 2022 | - | 90.4% | 95% | 100% | 0% | 77.57% | 16.9% | 89.86% | 100% | 98.42% | 100% | 100% | 100% | 0 |
| 114399 | RS Santa Elisabeth Sei Lekop | 6 | 2022 | - | 94.6% | 98% | 100% | 0% | 65.71% | 0% | 69.81% | 100% | 98.14% | 50% | 100% | 100% | 0 |
| 114400 | RSUP Fatmawati | 6 | 2022 | - | 79.66% | 86% | 99.47% | 25% | 49.69% | 2.05% | 86.64% | 93.28% | 82.39% | 100% | 95.85% | 100% | 83.6 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.