Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114451 | RS Umum Daerah Kota Bandung | 6 | 2022 | 07-10-2024 | 81.5% | 100% | 100% | 53.5% | 72% | 0% | 99.51% | 99.51% | 96.5% | 84% | 100% | 100% | 0 |
| 114452 | RS Umum Vania | 6 | 2022 | - | 94.55% | 99% | 99.95% | 100% | 93.35% | 0% | 52.31% | 100% | 99.98% | 31.25% | 100% | 100% | 0 |
| 114453 | RS Umum Mulia Pajajaran | 6 | 2022 | - | 91.24% | 100% | 99.74% | 100% | 100% | 2.36% | 100% | 100% | 64.31% | 82.98% | 100% | 84.62% | 0 |
| 114454 | RS Umum Delima Asih Sisma Medika | 6 | 2022 | - | 90% | 56% | 100% | 66.67% | 100% | 71.43% | 72.73% | 100% | 100% | 90.57% | 100% | 100% | 78 |
| 114455 | RS Umum Rosela | 6 | 2022 | - | 95% | 71% | 78.95% | 100% | 86.84% | 0% | 76.32% | 100% | 90% | 0% | 93.1% | 100% | 98 |
| 114456 | RS Umum Karya Husada | 6 | 2022 | - | 94% | 88% | 76.25% | 22.22% | 40% | 5.21% | 59.43% | 80.61% | 99.93% | 63.04% | 76.5% | 100% | 79.75 |
| 114457 | RS Umum Amanda Mitra Keluarga | 6 | 2022 | - | 90.88% | 96% | 98.45% | 100% | 92.76% | 100% | 78.02% | 100% | 100% | 0% | 100% | 100% | 86.3 |
| 114458 | RS Umum Karya Medika II | 6 | 2022 | - | 0% | 96% | 89.09% | 0% | 100% | 70% | 68.12% | 100% | 91.33% | 84% | 100% | 100% | 0 |
| 114459 | BMC Mayapada Hospital | 6 | 2022 | - | 93.6% | 99% | 99.22% | 100% | 63.41% | 4.55% | 90.85% | 100% | 92.55% | 100% | 100% | 100% | 87.79 |
| 114460 | RS Umum Masmitra | 6 | 2022 | - | 98.78% | 100% | 100% | 100% | 53.33% | 1.77% | 47.06% | 100% | 0.1% | 94.87% | 100% | 100% | 0 |
| 114461 | RS Siloam Sentosa | 6 | 2022 | - | 90% | 94% | 97.22% | 100% | 62.14% | 20.62% | 62.15% | 100% | 88.89% | 78.87% | 100% | 100% | 99 |
| 114462 | RS Khusus Mata Cicendo | 6 | 2022 | - | 97.42% | 98% | 100% | 0% | 81.84% | 0% | 100% | 100% | 93.5% | 100% | 100% | 100% | 0 |
| 114463 | RS Umum Trimitra | 6 | 2022 | - | 78.44% | 89% | 94.23% | 100% | 68.75% | 21.05% | 82.93% | 100% | 97% | 97.28% | 100% | 100% | 76 |
| 114464 | RS Umum Sentral Medika | 6 | 2022 | - | 98.01% | 100% | 100% | 80.56% | 93.4% | 10.1% | 100% | 100% | 100% | 100% | 0% | 100% | 100 |
| 114465 | RS Umum Proklamasi | 6 | 2022 | - | 76.5% | 100% | 100% | 0% | 91% | 0% | 85.34% | 100% | 84.18% | 0% | 95% | 100% | 91.7 |
| 114466 | RS Mekar Sari | 6 | 2022 | - | 100% | 100% | 100% | 0% | 84.98% | 1.8% | 70.56% | 100% | 88.91% | 81.93% | 100% | 0% | 0 |
| 114467 | RS Umum St. Elisabeth | 6 | 2022 | - | 83.53% | 100% | 100% | 100% | 46.96% | 1.74% | 72.78% | 95.59% | 79.39% | 72.22% | 100% | 90.48% | 97.54 |
| 114468 | RS Umum Medirossa Cikarang | 6 | 2022 | - | 93.12% | 98% | 61.54% | 0% | 47.9% | 2.44% | 77.19% | 100% | 74.53% | 99% | 100% | 100% | 98.3 |
| 114469 | RS Umum Melania | 6 | 2022 | - | 83.5% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 91% | 86% | 100% | 100% | 82 |
| 114470 | RS Karunia Kasih | 6 | 2022 | - | 85.84% | 80% | 100% | 100% | 100% | 0% | 33.33% | 100% | 95.83% | 75% | 100% | 100% | 0 |
| 114471 | RS Umum Hermina Arcamanik | 6 | 2022 | - | 90.7% | 99% | 100% | 100% | 80% | 0% | 93.51% | 100% | 100% | 92.86% | 100% | 100% | 99.25 |
| 114472 | RS Umum Islam Karawang | 6 | 2022 | - | 75.85% | 78% | 98.9% | 75% | 34.31% | 9.52% | 92.02% | 89.44% | 91.45% | 93.75% | 87.1% | 100% | 0 |
| 114473 | RS Hermina Karawang | 6 | 2022 | - | 91% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 114474 | RS Ibu dan Anak Pasutri | 6 | 2022 | - | 95% | 100% | 100% | 100% | 87% | 0% | 100% | 100% | 96.5% | 100% | 100% | 0% | 0 |
| 114475 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 6 | 2022 | - | 82.07% | 97% | 100% | 92.59% | 64.82% | 0% | 98.89% | 100% | 86.87% | 100% | 100% | 100% | 0 |
| 114476 | RS Umum Daerah Bandung Kiwari | 6 | 2022 | - | 51.12% | 98% | 99.34% | 33.33% | 57.2% | 0% | 91.71% | 96.18% | 99.84% | 90.91% | 97.36% | 100% | 85.77 |
| 114477 | RS Umum Saraswati | 6 | 2022 | - | 94.55% | 100% | 100% | % | 99.22% | 0% | 59.97% | 100% | 86.81% | 0% | 96.15% | 0% | 90.9 |
| 114478 | RS Umum Permata Cibubur | 6 | 2022 | - | 100% | 100% | 100% | 100% | 61% | 1.52% | 95.34% | 100% | 98.85% | 95.68% | 99.11% | 100% | 77 |
| 114479 | RS Paru Dr. H. A. Rotinsulu | 6 | 2022 | - | 90.16% | 100% | 94.41% | 0% | 61.3% | 0% | 91.17% | 100% | 88.33% | 100% | 0% | 100% | 88.84 |
| 114480 | RS Umum Daerah Al-Mulk | 6 | 2022 | - | 54.05% | 62% | 100% | 0% | 84.17% | 0% | 69.44% | 90.91% | 65.25% | 0% | 100% | 100% | 0 |
| 114481 | RS Khusus Ginjal Ny. R. A. Habibie | 6 | 2022 | - | 73.54% | 99% | 95.52% | 0% | 76.82% | 4.11% | 75.79% | 100% | 91.81% | 95.08% | 96.2% | 100% | 80 |
| 114482 | RS Khusus Paru Kabupaten Karawang | 6 | 2022 | - | 93.4% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 90.67% | 100% | 90.62% | 100% | 0 |
| 114483 | RS Umum Santosa Hospital Bandung Kopo | 6 | 2022 | - | 91.85% | 92% | 99.88% | 100% | 25.88% | 0% | 47.37% | 92.86% | 84.38% | 0% | 99.07% | 0% | 99.2 |
| 114484 | RS Umum Santo Borromeus | 6 | 2022 | - | 91.85% | 88% | 99.39% | 75% | 91.5% | 3.55% | 91.9% | 70.23% | 99.98% | 100% | 97.93% | 100% | 80.94 |
| 114485 | RS Umum Sentra Medika | 6 | 2022 | - | 98.86% | 90% | 100% | 100% | 18.96% | 0% | 62.47% | 100% | 100% | 80.71% | 100% | 100% | 0 |
| 114486 | RS Umum Karya Medika | 6 | 2022 | - | 60.81% | 82% | 99.96% | 20% | 71.83% | 0% | 55.69% | 100% | 99.98% | 82.76% | 100% | 100% | 95.3 |
| 114487 | RS Umum Pusat Dr. Hasan Sadikin | 6 | 2022 | - | 95.3% | 100% | 100% | 65.38% | 80.26% | 0.08% | 99.7% | 93.41% | 98.43% | 99.16% | 99.89% | 100% | 81.95 |
| 114488 | RS Umum Lira Medika | 6 | 2022 | - | 96.74% | 98% | 99.34% | 0% | 66.01% | 50.31% | 79.34% | 100% | 92.5% | 44.74% | 99.19% | 100% | 0 |
| 114489 | RS Umum Mitra Family | 6 | 2022 | - | 88.14% | 86% | 100% | 100% | 90.97% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114490 | RSU Bhayangkara Tk. II Sartika Asih | 6 | 2022 | - | 87.97% | 63% | 100% | 100% | 54.66% | 2.65% | 94.25% | 100% | 87.02% | 100% | 100% | 100% | 77.93 |
| 114491 | RS Umum Putera Bahagia | 6 | 2022 | - | 91.73% | 96% | 100% | 0% | 81% | 5.6% | 72% | 100% | 99.58% | 91.18% | 100% | 100% | 84.18 |
| 114492 | RS Umum Hermina Pasteur | 6 | 2022 | - | 91.7% | 95% | 100% | 100% | 95.03% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99.67 |
| 114493 | Siloam Hospitals Lippo Cikarang | 6 | 2022 | - | 91.19% | 98% | 100% | 100% | 76.15% | 32.2% | 70% | 100% | 96.44% | 95.45% | 100% | 100% | 96 |
| 114494 | RS Umum Santosa Hospital Bandung Central | 6 | 2022 | - | 99.23% | 100% | 100% | 0% | 82.01% | 1.19% | 88.3% | 72.68% | 96% | 91.67% | 100% | 87.5% | 89.9 |
| 114495 | RS Umum Santo Yusup | 6 | 2022 | - | 76.75% | 79% | 75.7% | 0% | 87% | 0% | 67.47% | 99.4% | 98.07% | 83.33% | 92.41% | 0% | 88.83 |
| 114496 | RS Ibu dan Anak Melinda | 6 | 2022 | - | 100% | 100% | 100% | 100% | 97.73% | 0% | 100% | 100% | 99.92% | 0% | 100% | 0% | 36 |
| 114497 | RSAU dr. M. Salamun | 6 | 2022 | - | 85.53% | 93% | 100% | 100% | 90.02% | 0% | 96.32% | 90.36% | 96.99% | 99.24% | 100% | 100% | 86.21 |
| 114498 | RS Umum Fikri Medika | 6 | 2022 | - | 81.85% | 92% | 94.87% | 0% | 38.42% | 0% | 72.83% | 100% | 72.03% | 0% | 78.98% | 100% | 85 |
| 114499 | RS Umum Puri Asih | 6 | 2022 | - | 89% | 96% | 100% | 0% | 99.1% | 0% | 100% | 100% | 99.92% | 83.33% | 98.38% | 100% | 91.2 |
| 114500 | RS Umum Immanuel Bandung | 6 | 2022 | - | 88.33% | 80% | 100% | 100% | 90.18% | 2.27% | 76.89% | 100% | 89.99% | 76.74% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.