Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114401 | RS Umum Soedarsono Darmosoewito | 6 | 2022 | - | 97.5% | 100% | 100% | 50% | 82.15% | 4.26% | 85.92% | 100% | 0% | 100% | 100% | 100% | 0 |
| 114402 | RS Umum Daerah Kab. Bangka Selatan | 6 | 2022 | - | 43% | 40% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 114403 | RS Umum Daerah Depati Bahrin | 6 | 2022 | - | 100% | 100% | 99.47% | 100% | 91.21% | 0.58% | 90.7% | 100% | 100% | 93.02% | 100% | 100% | 91.68 |
| 114404 | RS Azizah | 6 | 2022 | - | 69.31% | 64% | 97.26% | 88.89% | 98.84% | 0% | 90.38% | 100% | 99.63% | 0% | 100% | 100% | 86.11 |
| 114405 | RS Jantung Bina Waluya | 6 | 2022 | - | 100% | 100% | 100% | 0% | 86.01% | 0% | 100% | 100% | 99.32% | 84.62% | 100% | 100% | 85 |
| 114406 | RS Umum Bhayangkara Lemdiklat Polri | 6 | 2022 | - | 84.5% | 86% | 100% | 0% | 97.68% | 0% | 71.8% | 100% | 97.56% | 58.62% | 100% | 100% | 85.3 |
| 114407 | RS Ibu dan Anak Kasih Sayang Ibu | 6 | 2022 | 11-07-2023 | 82.42% | 93% | 89.8% | 100% | 96.51% | 10% | 93.48% | 100% | 80.21% | 94.32% | 94.74% | 100% | 0 |
| 114408 | RS Umum Daerah Kriopanting Payung | 6 | 2022 | - | 92.5% | 85% | 100% | 0% | 98.89% | 0% | 87.18% | 100% | 97.81% | 100% | 100% | 0% | 0 |
| 114409 | RS Umum Daerah Drs. H. Abu Hanifah | 6 | 2022 | - | 90.5% | 100% | 100% | 91.89% | 92.68% | 0% | 100% | 100% | 95.74% | 86.21% | 100% | 88.57% | 0 |
| 114410 | RS Jasmine | 6 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 60% | 100% | 0% | 0% | 0% | 0% | 0 |
| 114411 | RS Umum Daerah Tebet | 6 | 2022 | - | 97.73% | 99% | 100% | 0% | 98.81% | 0% | 100% | 100% | 85.11% | 100% | 100% | 100% | 89.31 |
| 114412 | RS Ibu dan Anak Asih Kota Metro | 6 | 2022 | - | 100% | 100% | 100% | 100% | 90.3% | 0% | 100% | 98% | 100% | 100% | 100% | 100% | 0 |
| 114413 | RS Umum Daerah Pesanggrahan | 6 | 2022 | - | 100% | 100% | 100% | 93.33% | 86.44% | 0% | 100% | 100% | 80.98% | 100% | 100% | 100% | 0 |
| 114414 | RS Siloam Bangka | 6 | 2022 | - | 87.16% | 100% | 90.91% | 100% | 34% | 3.57% | 76.77% | 100% | 100% | 100% | 91.59% | 100% | 99 |
| 114415 | RS Umum Daerah Sjafrie Rachman Puding Besar | 6 | 2022 | - | 100% | 100% | 100% | 0% | 85.71% | 0% | 91.67% | 100% | 100% | 86% | 100% | 80% | 80 |
| 114416 | RS Ibu dan Anak Brawijaya Durentiga | 6 | 2022 | - | 88.38% | 88% | 100% | 0% | 100% | 100% | 85.59% | 100% | 95.15% | 95.65% | 100% | 100% | 97.8 |
| 114417 | RS Umum Daerah Embung Fatimah Kota Batam | 6 | 2022 | - | 88.03% | 94% | 100% | 0% | 92.41% | 0% | 92.81% | 100% | 90.9% | 0% | 100% | 100% | 82.86 |
| 114418 | RS Ibu dan Anak Muhaya | 6 | 2022 | - | 95.5% | 95% | 93.5% | 80% | 93% | 10% | 95% | 92% | 90% | 92% | 93.33% | 90% | 0 |
| 114419 | RS Khusus Ibu dan Anak Brawijaya | 6 | 2022 | - | 93.02% | 91% | 99.73% | 100% | 90% | 3.12% | 84.65% | 100% | 97.5% | 89.76% | 97.46% | 100% | 99.95 |
| 114420 | RS Umum Islam Metro | 6 | 2022 | - | 96.6% | 91% | 100% | 0% | 80.97% | 0% | 99.53% | 0% | 86.52% | 80% | 100% | 83.33% | 74.9 |
| 114421 | RS Bakti Timah Pangkalpinang | 6 | 2022 | - | 91.3% | 93% | 95.27% | 83.33% | 74.69% | 0.33% | 86.42% | 100% | 89.97% | 100% | 87.86% | 100% | 86.73 |
| 114422 | RS Umum Mayapada | 6 | 2022 | - | 89.14% | 100% | 100% | 100% | 100% | 0% | 92.22% | 100% | 100% | 100% | 100% | 100% | 91.22 |
| 114423 | RS Umum Santa Elisabeth Batam Kota | 6 | 2022 | - | 91.34% | 100% | 100% | 100% | 91.24% | 0% | 99.85% | 100% | 99.8% | 80% | 100% | 100% | 86.76 |
| 114424 | RS Umum Daerah Depati Hamzah | 6 | 2022 | - | 91.69% | 55% | 100% | 81.82% | 65.22% | 0% | 100% | 95.83% | 94.75% | 90% | 100% | 100% | 87.37 |
| 114425 | RS Umum Siloam TB Simatupang | 6 | 2022 | - | 78.52% | 100% | 98.15% | 100% | 0% | 24.55% | 85% | 96.31% | 99.85% | 92.19% | 100% | 88.33% | 0 |
| 114426 | RS Umum Daerah DR. Eko Maulana Ali | 6 | 2022 | - | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94% | 0% | 100% | 100% | 95 |
| 114427 | RS Muhammadiyah Taman Puring | 6 | 2022 | - | 84.89% | 100% | 80% | 0% | 100% | 0% | 62.5% | 66.67% | 98.86% | 0% | 100% | 0% | 0 |
| 114428 | RS Umum Daerah Ahmad Yani Metro | 6 | 2022 | - | 76.97% | 82% | 99.72% | 0% | 66.46% | 0% | 97.43% | 99.29% | 97.52% | 89.47% | 99.89% | 100% | 81.1 |
| 114429 | RS Umum Daerah Kepulauan Seribu | 6 | 2022 | - | 97.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 94.16% | 100% | 100% | 100% | 83.39 |
| 114430 | RS Umum Bhakti Timah | 6 | 2022 | - | 95.65% | 100% | 97.04% | 100% | 59.41% | 0% | 89.48% | 100% | 90.97% | 72% | 97.01% | 100% | 81 |
| 114431 | RS Ibu dan Anak Puri Betik Hati | 6 | 2022 | - | 94.86% | 97% | 99.38% | 68.24% | 82.05% | 0% | 85.28% | 100% | 99.73% | 100% | 100% | 100% | 96.58 |
| 114432 | RS Ibu dan Anak Griya Medika Batam | 6 | 2022 | - | 86.37% | 99% | 100% | 90.91% | 79.08% | 0% | 83.76% | 100% | 0% | 0% | 100% | 0% | 0 |
| 114433 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 6 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 114434 | RS Umum Pusat Pertamina | 6 | 2022 | - | 86.19% | 92% | 100% | 100% | 61.04% | 0% | 65.64% | 100% | 96.43% | 92.31% | 100% | 100% | 91 |
| 114435 | RS Ibu dan Anak Resti Mulya | 6 | 2022 | - | 95% | 100% | 100% | 100% | 90.69% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114436 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 6 | 2022 | - | 82.5% | 90% | 91.54% | % | 76.26% | 1.61% | 87.06% | 100% | 99.3% | 100% | 97.67% | 100% | 80.18 |
| 114437 | RS Umum Andhika | 6 | 2022 | - | 90.42% | 90% | 100% | 0% | 45.88% | 2.08% | 59.69% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 114438 | RS Umum Muhammadiyah Metro | 6 | 2022 | - | 97.24% | 99% | 100% | 0% | 92.9% | 0% | 73.05% | 98.86% | 94.72% | 50% | 100% | 100% | 85.58 |
| 114439 | RS Ibu dan Anak Rona | 6 | 2022 | - | 100% | 100% | 100% | 100% | 83.89% | 0% | 97.92% | 0% | 100% | 96.88% | 0% | 0% | 0 |
| 114440 | RS Khusus Daerah Duren Sawit | 6 | 2022 | - | 73.31% | 100% | 100% | 100% | 83.15% | 0% | 89.36% | 100% | 92.33% | 40.62% | 100% | 100% | 0 |
| 114441 | RS Ibu dan Anak Dzakirah | 6 | 2022 | - | 100% | 100% | 100% | 100% | 94.12% | 0% | 100% | 100% | 92.31% | 100% | 100% | 100% | 82 |
| 114442 | RS Utama | 6 | 2022 | - | 87.98% | 92% | 92.78% | 100% | 88.73% | 2.41% | 85.9% | 100% | 0% | 94.05% | 89.89% | 92.86% | 0 |
| 114443 | RS Ibu dan Anak SamMarie Basra | 6 | 2022 | - | 100% | 100% | 100% | 0% | 95.25% | 0% | 84.62% | 100% | 88% | 100% | 100% | 100% | 87.45 |
| 114444 | RS Bakti Timah Sungailiat | 6 | 2022 | - | 98.2% | 100% | 99.68% | 100% | 81.23% | 1.49% | 94.51% | 100% | 87.85% | 89.04% | 100% | 100% | 80.2 |
| 114445 | RS Umum Bungsu | 6 | 2022 | - | 70% | 76% | 100% | 100% | 92.77% | 0% | 84.93% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 114446 | RS Umum Hermina Grand Wisata | 6 | 2022 | - | 88.23% | 99% | 100% | 88.24% | 96.67% | 4.81% | 100% | 100% | 100% | 87.5% | 100% | 100% | 98.75 |
| 114447 | RS Ibu dan Anak Cahaya Bunda | 6 | 2022 | - | 79.5% | 100% | 100% | 0% | 74.44% | 0% | 84.12% | 100% | 0% | 100% | 100% | 100% | 0 |
| 114448 | RS Umum Sumber Hurip | 6 | 2022 | - | 68.89% | 93% | 100% | 0% | 42.09% | 0% | 95.33% | 100% | 97.78% | 82.35% | 100% | 100% | 86 |
| 114449 | RS Umum Muhammadiyah | 6 | 2022 | - | 97.08% | 96% | 96% | 100% | 75% | 4.58% | 70.11% | 90.24% | 97.32% | 66.67% | 95.24% | 100% | 0 |
| 114450 | RS Jantung Hasna Medika | 6 | 2022 | - | 87.43% | 91% | 100% | 0% | 13.86% | 0% | 82.73% | 93.68% | 89.08% | 100% | 100% | 100% | 85 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.