Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114551 | RS Umum Hermina Bekasi | 6 | 2022 | - | 87.5% | 98% | 100% | 86.21% | 97.88% | 0% | 95.33% | 100% | 100% | 100% | 100% | 100% | 98 |
| 114552 | RS Umum Pamanukan Medical Center (PMC) | 6 | 2022 | - | 87.3% | 100% | 100% | 100% | 76.04% | 0% | 85% | 100% | 93.02% | 78.28% | 100% | 100% | 80 |
| 114553 | RS Umum Ridhoka Salma | 6 | 2022 | - | 75.92% | 74% | 99.13% | 94.59% | 75.16% | 1.6% | 69.03% | 100% | 65.01% | 50% | 97.83% | 93.75% | 0 |
| 114554 | RS Umum Islam dr. Subki Abdulkadir | 6 | 2022 | - | 88% | 88% | 100% | 0% | 83.92% | 0% | 86.67% | 85.71% | 100% | 0% | 100% | 0% | 0 |
| 114555 | RS Ibu dan Anak Selasih Medika | 6 | 2022 | - | 81.97% | 80% | 95.63% | 25% | 57.41% | 21.05% | 94.5% | 100% | 99.7% | 77.78% | 100% | 100% | 0 |
| 114556 | RS Umum Amanda | 6 | 2022 | - | 92.15% | 100% | 100% | 100% | 94.67% | 0% | 97.18% | 100% | 100% | 81.25% | 100% | 100% | 79 |
| 114557 | RS Umum Daerah Cililin | 6 | 2022 | - | 98.08% | 86% | 81.33% | 100% | 69.17% | 0% | 86.91% | 99.41% | 100% | 52.63% | 88.89% | 66.67% | |
| 114558 | RS Umum Daerah Bayu Asih | 6 | 2022 | - | 83.7% | 99% | 93.85% | 0% | 45.45% | 3.68% | 100% | 87.92% | 93.55% | 0% | 90.32% | 100% | 74.43 |
| 114559 | RS Umum Daerah Lembang | 6 | 2022 | - | 87% | 98% | 98.56% | 75% | 76.02% | 3.8% | 89.44% | 100% | 94.69% | 83.33% | 100% | 100% | 0 |
| 114560 | RS Hermina Metland Cibitung | 6 | 2022 | - | 91.53% | 95% | 100% | 0% | 90.02% | 0% | 81.45% | 100% | 100% | 80.65% | 100% | 85.71% | 94.35 |
| 114561 | RS Umum Citra Harapan | 6 | 2022 | - | 86.83% | 91% | 98.21% | 0% | 100% | 0% | 31.38% | 100% | 100% | 0% | 99.63% | 100% | 0 |
| 114562 | RS Eka Bekasi | 6 | 2022 | - | 89.11% | 100% | 100% | 100% | 76.63% | 3.33% | 81.77% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 114563 | RS Mitra Keluarga Pratama | 6 | 2022 | 01-10-2024 | 97.9% | 100% | 100% | 14.29% | 81% | 0% | 99% | 100% | 100% | 100% | 100% | 100% | 100 |
| 114564 | RS Umum Anna | 6 | 2022 | - | 99.55% | 99% | 90.89% | 0% | 76.33% | 0% | 42.86% | 77.4% | 93.92% | 0% | 90.81% | 100% | 95 |
| 114565 | RS Primaya | 6 | 2022 | - | 91.5% | 99% | 100% | 88.89% | 95.09% | 4.34% | 100% | 91% | 99.06% | 92.31% | 100% | 100% | 94.09 |
| 114566 | RS Umum Permata Keluarga Lippo Cikarang | 6 | 2022 | - | 90.42% | 100% | 100% | 0% | 81.47% | 0% | 90.79% | 100% | 99.89% | 88% | 100% | 100% | 0 |
| 114567 | RS Umum Graha Juanda | 6 | 2022 | - | 100% | 98% | 97.04% | 0% | 98.68% | 0% | 68.4% | 0% | 47.73% | 100% | 99.76% | 81.82% | 86 |
| 114568 | RS Umum Harapan Mulia | 6 | 2022 | - | 88.87% | 83% | 97.55% | 100% | 92.98% | 2.65% | 50.84% | 100% | 74.72% | 91.67% | 99.36% | 77.27% | 85.77 |
| 114569 | RS Karisma Cimareme | 6 | 2022 | - | 71.5% | 84% | 100% | 50% | 67.49% | 0% | 41.43% | 100% | 96.7% | 93.81% | 100% | 100% | 94 |
| 114570 | RS Umum dr. Abdul Radjak Purwakarta | 6 | 2022 | - | 85% | 94% | 97.33% | 85.71% | 85.58% | 4.78% | 84% | 100% | 96.61% | 73.33% | 94.29% | 100% | 92 |
| 114571 | RS Umum PTPN VIII | 6 | 2022 | - | 0% | 0% | 0% | 100% | 75.23% | 2.4% | 80% | 96.3% | 81.32% | 80.95% | 78.95% | 83% | 0 |
| 114572 | RS Ibu dan Anak Kartini | 6 | 2022 | - | 97.33% | 97% | 96.07% | 92% | 97.28% | 3.77% | 96.74% | 98.98% | 98.89% | 97.33% | 93.47% | 86.96% | 98 |
| 114573 | RS Umum Bella | 6 | 2022 | - | 94% | 94% | 99.68% | 0% | 98.57% | 2.63% | 91.56% | 88.46% | 99.79% | 90.91% | 100% | 100% | 0 |
| 114574 | RS Ibu dan Anak Graha Medika Padalarang | 6 | 2022 | - | 87.5% | 95% | 100% | 100% | 59% | 2.5% | 85% | 100% | 82% | 83.33% | 100% | 80% | 0 |
| 114575 | RS Umum Siloam Purwakarta | 6 | 2022 | - | 87.72% | 100% | 96.35% | 83.33% | 65.08% | 33% | 54.41% | 100% | 100% | 98.51% | 94.69% | 100% | 99.19 |
| 114576 | RS Jiwa dr. H. Marzoeki Mahdi | 6 | 2022 | - | 84.18% | 98% | 97.74% | 100% | 84.18% | 0% | 0% | 98.11% | 97.8% | 65.39% | 100% | 100% | 82.26 |
| 114577 | RS Mitra Plumbon Indramayu | 6 | 2022 | - | 81.75% | 100% | 100% | 88.89% | 60.4% | 0% | 84.94% | 100% | 99.42% | 100% | 100% | 100% | 83.02 |
| 114578 | RS Umum Daerah Khidmat Sehat Afiat Kota Depok | 6 | 2022 | - | 85.34% | 97% | 100% | 0% | 20.31% | 4.64% | 70.28% | 95.35% | 95.75% | 100% | 100% | 100% | 82.53 |
| 114579 | RS Ibu dan Anak Limijati | 6 | 2022 | - | 84.16% | 100% | 98.63% | 75% | 100% | 1.83% | 88.98% | 98.44% | 99.01% | 61.29% | 100% | 100% | 93.83 |
| 114580 | RS Umum Satria Medika | 6 | 2022 | - | 60.64% | 70% | 100% | 100% | 86.53% | 0% | 100% | 100% | 99.58% | 96.43% | 100% | 98.61% | 0 |
| 114581 | RS Umum Bayukarta | 6 | 2022 | - | 70.6% | 65% | 92.05% | 0% | 86.94% | 13.2% | 59.06% | 61.54% | 100% | 90% | 100% | 100% | 79.77 |
| 114582 | RS Umum Dokter Adam Talib | 6 | 2022 | - | 100% | 100% | 100% | 0% | 92.19% | 0% | 96.92% | 100% | 100% | 100% | 100% | 0% | 86.61 |
| 114583 | RS Umum Azra | 6 | 2022 | - | 85.26% | 100% | 100% | 53.85% | 92.9% | 0% | 67.25% | 100% | 100% | 100% | 100% | 100% | 97.07 |
| 114584 | RS Umum Simpangan Depok | 6 | 2022 | - | 93% | 96% | 100% | 0% | 11.04% | 0% | 100% | 100% | 70.88% | 87.5% | 100% | 100% | 0 |
| 114585 | RS Umum Taman Harapan Baru | 6 | 2022 | - | 65.6% | 100% | 62.14% | 17.24% | 100% | 0% | 50.22% | 100% | 80.02% | 0% | 100% | 100% | 0 |
| 114586 | RS Siloam Bekasi Timur | 6 | 2022 | - | 91.2% | 97% | 95.45% | 0% | 96.9% | 25.64% | 23.81% | 100% | 100% | 70% | 95.24% | 86.67% | 99 |
| 114587 | RS EMC Cikarang | 6 | 2022 | - | 89.1% | 100% | 100% | 0% | 98.7% | 12.16% | 91.71% | 100% | 88.48% | 100% | 100% | 100% | 87 |
| 114588 | RS Amanda Cikarang Selatan | 6 | 2022 | - | 77.5% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 99.76% | 0% | 100% | 83.33% | 0 |
| 114589 | RS Umum Daerah Kota Bogor | 6 | 2022 | - | 78.98% | 79% | 100% | 81.82% | 96.16% | 0.18% | 44.4% | 97.33% | 89% | 60% | 100% | 100% | 0 |
| 114590 | RS Umum Hermina Bogor | 6 | 2022 | - | 93% | 100% | 100% | 100% | 83.33% | 0.66% | 94.24% | 100% | 100% | 80.77% | 100% | 100% | 97.48 |
| 114591 | RS Umum Juwita | 6 | 2022 | - | 97.87% | 98% | 70.73% | 97.62% | 100% | 0% | 66.67% | 0% | 96.67% | 0% | 100% | 0% | 0 |
| 114592 | RS Umum MM Indramayu | 6 | 2022 | - | 76.23% | 78% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 114593 | RS Ananda Tambun Selatan | 6 | 2022 | - | 80% | 60% | 91.48% | 100% | 93.1% | 0% | 74.31% | 57.14% | 91.15% | 100% | 100% | 100% | 89 |
| 114594 | RS Umum Mitra Keluarga Bekasi Timur | 6 | 2022 | - | 100% | 100% | 100% | 0% | 80.03% | 0.87% | 89.48% | 100% | 83.02% | 0% | 100% | 90.91% | 0 |
| 114595 | RS Umum Bunda Mulia | 6 | 2022 | - | 99.6% | 100% | 100% | 92.86% | 95.77% | 0% | 93.75% | 100% | 100% | 60% | 100% | 0% | 99.25 |
| 114596 | RS Siloam Bekasi Sepanjang Jaya | 6 | 2022 | - | 97.88% | 100% | 100% | 100% | 70.9% | 7.26% | 91.13% | 100% | 93.97% | 92.31% | 100% | 100% | 93 |
| 114597 | RS Umum Dewi Sri | 6 | 2022 | - | 76.04% | 97% | 100% | 0% | 50.7% | 4.47% | 73.24% | 82.61% | 62.67% | 99.6% | 100% | 100% | 86.77 |
| 114598 | RS Umum Grha Permata Ibu | 6 | 2022 | 07-01-2024 | 81% | 90% | 99.19% | 100% | 90% | 2.97% | 59.85% | 90% | 90.87% | 0% | 100% | 100% | 0 |
| 114599 | RS Umum Puspa Husada | 6 | 2022 | - | 70% | 100% | 100% | 100% | 88.89% | 0% | 100% | 100% | 89.83% | 100% | 100% | 100% | 0 |
| 114600 | RS Umum Permata Keluarga Jababeka | 6 | 2022 | - | 88.09% | 100% | 100% | 0% | 85.41% | 1.22% | 86.19% | 100% | 100% | 76.92% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.