Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114601 | RSAU Dr. M. Hassan Toto | 6 | 2022 | - | 95.07% | 98% | 95.56% | 100% | 98.34% | 0% | 88.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114602 | RS Primaya | 6 | 2022 | - | 85.23% | 95% | 100% | 0% | 85.88% | 3.47% | 97.72% | 100% | 89.32% | 100% | 100% | 100% | 97 |
| 114603 | RS Primaya Bekasi Utara | 6 | 2022 | - | 92.5% | 89% | 100% | 0% | 96.67% | 0% | 100% | 97.26% | 80.33% | 82.5% | 100% | 100% | 0 |
| 114604 | RS Umum Karina Medika | 6 | 2022 | - | 94.05% | 89% | 79.55% | 92.59% | 77.06% | 0% | 89.65% | 100% | 92.93% | 78.26% | 100% | 85.71% | 78 |
| 114605 | RS Umum Salak | 6 | 2022 | - | 80% | 97% | 98.76% | 0% | 58.04% | 0.74% | 79.88% | 100% | 98.54% | 79.31% | 98.91% | 72.73% | 0 |
| 114606 | RS Umum Bhayangkara Brimob | 6 | 2022 | - | 98.85% | 100% | 100% | 100% | 75.29% | 1.54% | 74.23% | 100% | 80% | 100% | 100% | 100% | 86.87 |
| 114607 | RS Umum Hermina Galaxy | 6 | 2022 | - | 91.3% | 96% | 100% | 100% | 91.43% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114608 | Rumah Sakit Mitra Plumbon Cibitung | 6 | 2022 | - | 85.03% | 100% | 99.27% | 100% | 87.07% | 0% | 72.52% | 100% | 91.03% | 89.66% | 100% | 100% | 0 |
| 114609 | RS Umum Bhakti Husada II Purwakarta | 6 | 2022 | - | 74% | 86% | 100% | 0% | 80.28% | 0% | 88.8% | 84% | 78.95% | 85.71% | 98% | 97.5% | 99.05 |
| 114610 | RS Sentra Medika Langut | 6 | 2022 | - | 99% | 98% | 100% | 0% | 96% | 10% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114611 | RS Umum Daerah Cabangbungin | 6 | 2022 | - | 87% | 92% | 100% | 100% | 91.14% | 0% | 57.14% | 0% | 98% | 0% | 100% | 0% | 0 |
| 114612 | RS Ibu dan Anak Putri Surabaya | 6 | 2022 | - | 98.26% | 98% | 100% | 100% | 100% | 0% | 92.67% | 95% | 100% | 100% | 100% | 100% | 96 |
| 114613 | RS Umum Rachmi Dewi | 6 | 2022 | - | 85.18% | 96% | 100% | 88.89% | 82.08% | 0% | 100% | 0% | 97.69% | 84.21% | 0% | 100% | 0 |
| 114614 | RS Ibu dan Anak Kendangsari Merr | 6 | 2022 | - | 91.38% | 100% | 99.99% | 100% | 100% | 2.99% | 85.03% | 100% | 97.99% | 81.82% | 100% | 100% | 0 |
| 114615 | RS Umum Griya Husada Madiun | 6 | 2022 | - | 88.61% | 97% | 100% | 0% | 79.12% | 1.18% | 51.85% | 85.71% | 82.38% | 66.67% | 13.04% | 100% | 0 |
| 114616 | RS Grha Husada Gresik | 6 | 2022 | - | 92.08% | 93% | 98.73% | 0% | 88% | 0% | 96.23% | 100% | 93.63% | 85.71% | 100% | 100% | 0 |
| 114617 | RS Manyar Medical Centre | 6 | 2022 | - | 73% | 99% | 95.48% | 0% | 51.45% | 0% | 96.83% | 0% | 75.2% | 75% | 100% | 100% | 0 |
| 114618 | RS Umum Islam Cahaya Giri Gresik | 6 | 2022 | - | 86.26% | 100% | 100% | 0% | 87.08% | 0% | 88.18% | 100% | 92.89% | 83.33% | 100% | 100% | 0 |
| 114619 | RS Orthopedi dan Traumatologi Surabaya | 6 | 2022 | - | 97.96% | 100% | 99.99% | 0% | 72.89% | 2.06% | 47.76% | 100% | 100% | 100% | 100% | 80% | 77 |
| 114620 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 6 | 2022 | - | 90.57% | 92% | 96.12% | 100% | 79.78% | 100% | 69.44% | 100% | 100% | 80% | 100% | 100% | 87 |
| 114621 | RS Ibu dan Anak Permata Hati | 6 | 2022 | - | 93% | 85% | 100% | 100% | 0% | 10% | 80% | 20% | 92.86% | 38.33% | 56.67% | 72.5% | 0 |
| 114622 | RS Fathma Medika | 6 | 2022 | - | 96.91% | 99% | 100% | 100% | 95% | 0% | 54.76% | 100% | 86.27% | 0% | 100% | 100% | 79.28 |
| 114623 | RS Ibu dan Anak Lombok Dua Dua | 6 | 2022 | - | 86.34% | 99% | 100% | 100% | 92.5% | 0% | 93.43% | 100% | 100% | 100% | 100% | 100% | 75.59 |
| 114624 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 6 | 2022 | - | 100% | 100% | 100% | 50% | 86.52% | 2.44% | 93.33% | 94.12% | 60% | 86.96% | 91.49% | 100% | 85.37 |
| 114625 | RS Surya Medika | 6 | 2022 | - | 71.45% | 76% | 90.32% | 0% | 95.96% | 0% | 87.5% | 92.71% | 98.37% | 83.58% | 89.09% | 100% | 85 |
| 114626 | RS PKU Muhammadiyah Sekapuk | 6 | 2022 | - | 91.25% | 89% | 98.86% | 0% | 97.92% | 0% | 100% | 74.31% | 90.02% | 100% | 99.67% | 92.31% | 0 |
| 114627 | RS Petrokimia Gresik Driyorejo | 6 | 2022 | - | 96.64% | 96% | 99.83% | 100% | 93.68% | 3.64% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114628 | RS Umum Daerah Kota Madiun | 6 | 2022 | - | 92.55% | 92% | 100% | 88.89% | 95.06% | 24.41% | 97.31% | 100% | 95.63% | 0% | 100% | 100% | 83.39 |
| 114629 | RS Universitas Airlangga | 6 | 2022 | - | 82.99% | 100% | 99.65% | 0% | 51.21% | 0% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 114630 | RS National Hospital | 6 | 2022 | - | 75.04% | 83% | 97.95% | 0% | 85.13% | 6.7% | 59.85% | 56.1% | 99.49% | 0% | 94.74% | 100% | 0 |
| 114631 | RS Umum Randegansari Husada | 6 | 2022 | - | 89.79% | 82% | 95.36% | 90% | 89.61% | 6.67% | 88.79% | 83.71% | 76.25% | 80.37% | 84.04% | 100% | 0 |
| 114632 | RS Umum Mohammad Noer Pamekasan | 6 | 2022 | - | 79.15% | 85% | 95% | 86% | 80.67% | 0% | 80% | 100% | 85.91% | 68.75% | 100% | 0% | 0 |
| 114633 | RS Gigi dan Mulut Nala Husada | 6 | 2022 | - | 89.37% | 89% | 99.23% | 0% | 100% | 11.11% | 0% | 0% | 100% | 0% | 0% | 0% | 94 |
| 114634 | RS Umum Daerah dr. H. Moh. Anwar | 6 | 2022 | - | 85.44% | 81% | 97.44% | 100% | 93.88% | 0% | 93.33% | 100% | 95% | 93.33% | 100% | 100% | 87.46 |
| 114635 | RS Gigi dan Mulut FKG Universitas Airlangga | 6 | 2022 | - | 86.6% | 99% | 100% | % | 0% | 0% | 0% | 100% | 86.46% | 100% | 100% | 0% | 0 |
| 114636 | RS Umum Islam Aisyiyah Malang | 6 | 2022 | - | 88.75% | 100% | 98.9% | 33.33% | 39.5% | 1.86% | 55.52% | 95.12% | 93.69% | 100% | 99.61% | 96.15% | 98.71 |
| 114637 | RS Islam Garam Kalianget | 6 | 2022 | - | 83.33% | 100% | 100% | 0% | 28.68% | 0% | 88.44% | 88.71% | 89.06% | 0% | 100% | 100% | 87.87 |
| 114638 | RS Bhakti Rahayu | 6 | 2022 | - | 90.5% | 99% | 97.37% | 93.75% | 40.27% | 10.58% | 56.88% | 97.22% | 89.47% | 80% | 98.55% | 80% | 0 |
| 114639 | RS Umum Islam Siti Aisyah | 6 | 2022 | - | 93.08% | 94% | 100% | 0% | 45.52% | 0% | 79.07% | 100% | 99.62% | 0% | 100% | 100% | 80.71 |
| 114640 | RS Gotong Royong | 6 | 2022 | - | 98% | 97% | 98.23% | 100% | 100% | 1.48% | 70% | 99.56% | 86.05% | 100% | 97.1% | 100% | 88 |
| 114641 | RS Katolik St. Vincentius a Paulo | 6 | 2022 | - | 89.89% | 98% | 99.55% | 0% | 87.32% | 15.09% | 79.91% | 100% | 96.84% | 0% | 99.64% | 80% | 87.4 |
| 114642 | RS Umum Sumekar | 6 | 2022 | - | 93.55% | 100% | 100% | 100% | 86.73% | 0% | 93.96% | 0% | 94.1% | 0% | 100% | 90.12% | 0 |
| 114643 | RS Ibu dan Anak Pura Raharja | 6 | 2022 | - | 92.01% | 99% | 97.93% | 100% | 99.46% | 96.1% | 100% | 100% | 82.84% | 95.03% | 100% | 100% | 97 |
| 114644 | RS Umum Daerah Gambiran | 6 | 2022 | - | 69.75% | 91% | 97.32% | 0% | 82.65% | 3.94% | 85.77% | 100% | 98.44% | 63.16% | 94.95% | 100% | 0 |
| 114645 | RS Umum Mitra Keluarga Surabaya | 6 | 2022 | - | 97.28% | 97% | 100% | 100% | 100% | 0% | 91.16% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 114646 | RS Ibu dan Anak Muhammadiyah Malang | 6 | 2022 | - | 92.88% | 100% | 99.83% | 100% | 83.73% | 0% | 36.28% | 100% | 100% | 100% | 100% | 100% | 86.99 |
| 114647 | RS TK. IV 05.07.02 Kediri | 6 | 2022 | - | 80.31% | 94% | 92.11% | 100% | 70.78% | 0% | 66.44% | 100% | 89.21% | 0% | 91.84% | 100% | 68.33 |
| 114648 | RS Ibu dan Anak Esto Ebhu | 6 | 2022 | - | 96% | 100% | 100% | 100% | 83.33% | 0% | 68.42% | 100% | 99.25% | 0% | 98.25% | 0% | 0 |
| 114649 | RS Umum Hermina Tangkubanprahu | 6 | 2022 | - | 92.2% | 96% | 100% | 100% | 88.33% | 0% | 100% | 100% | 97.24% | 80% | 90% | 100% | 93.44 |
| 114650 | RS Ibu dan Anak Khodijah | 6 | 2022 | - | 97.92% | 100% | 100% | 81.82% | 95.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.