Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114701 | RS Gatoel | 6 | 2022 | - | 92% | 93% | 100% | 100% | 100% | 0% | 94.24% | 100% | 96.14% | 100% | 100% | 100% | 91.5 |
| 114702 | RS Umum Daerah Ibnu Sina Kab. Gresik | 6 | 2022 | - | 100% | 100% | 100% | 41.18% | 88.28% | 0.9% | 75% | 89.87% | 88.51% | 100% | 100% | 100% | 0 |
| 114703 | RS Ibu dan Anak Ferina | 6 | 2022 | - | 64.24% | 94% | 100% | 100% | 52.34% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114704 | RS Semen Gresik | 6 | 2022 | 02-05-2024 | 90.95% | 99% | 100% | 0% | 91.22% | 0.66% | 78.45% | 100% | 80.72% | 79.81% | 100% | 100% | 82.2 |
| 114705 | RS Umum Santa Clara | 6 | 2022 | - | 79.6% | 82% | 98.7% | 0% | 99.94% | 5.81% | 73.12% | 100% | 81.04% | 0% | 99.41% | 100% | 86.03 |
| 114706 | RS Umum Nyai Ageng Pinatih Gresik | 6 | 2022 | - | 96.12% | 96% | 100% | 100% | 86.48% | 100% | 85.71% | 100% | 100% | 98% | 100% | 0% | 0 |
| 114707 | RS PKU Muhammadiyah Surabaya | 6 | 2022 | - | 95% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 85% | 100% | 85% | 0 |
| 114708 | RS Petrokimia Gresik | 6 | 2022 | - | 95.5% | 100% | 100% | 0% | 95.31% | 0% | 84.33% | 100% | 99.71% | 86.96% | 100% | 100% | 0 |
| 114709 | RS Ibu dan Anak Graha Medika | 6 | 2022 | - | 98.23% | 100% | 100% | 100% | 90.78% | 2.83% | 86.09% | 100% | 71.12% | 99.4% | 100% | 100% | 82.83 |
| 114710 | RS Umum dr. Suyudi | 6 | 2022 | - | 92.86% | 100% | 100% | 100% | 94.5% | 2.47% | 94.5% | 100% | 94.5% | 94.83% | 100% | 89.66% | |
| 114711 | RS Umum Daerah dr. Mohamad Soewandhie | 6 | 2022 | - | 93.5% | 98% | 99.41% | 75% | 83.76% | 1.48% | 79.92% | 100% | 100% | 100% | 100% | 100% | 100 |
| 114712 | RS Muhammadiyah Gresik | 6 | 2022 | - | 98.24% | 98% | 100% | 100% | 100% | 0% | 63.14% | 100% | 98.86% | 100% | 100% | 100% | 80 |
| 114713 | RS Mata Masyarakat Jawa Timur | 6 | 2022 | - | 97% | 100% | 100% | % | 91.47% | 0% | 100% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 114714 | RS Umum Mabarrot MWC NU | 6 | 2022 | - | 84.35% | 93% | 100% | 0% | 81.25% | 0% | 35.06% | 100% | 90.62% | 100% | 73.28% | 100% | 75.75 |
| 114715 | RS Mitra Keluarga Kenjeran | 6 | 2022 | - | 98.96% | 97% | 100% | 0% | 46.09% | 0% | 90.42% | 100% | 100% | 0% | 98.49% | 90.7% | 0 |
| 114716 | RS Ibu dan Anak Melati Husada | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 3.33% | 86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114717 | RS Umum Wates Husada | 6 | 2022 | - | 72.26% | 79% | 100% | 100% | 81.25% | 0% | 59.5% | 100% | 99.7% | 62.5% | 100% | 100% | 87.78 |
| 114718 | RS Umum Royal Surabaya | 6 | 2022 | - | 82.75% | 88% | 100% | 100% | 6.37% | 0% | 68.69% | 100% | 99.69% | 81.25% | 100% | 0% | 84.3 |
| 114719 | RS Ibu dan Anak Kendangsari Surabaya | 6 | 2022 | - | 82.54% | 100% | 100% | 100% | 78.22% | 4.48% | 75.56% | 100% | 100% | 92.11% | 100% | 100% | 86 |
| 114720 | RS Kartini | 6 | 2022 | - | 81% | 86% | 86.33% | 86.96% | 58.33% | 5.23% | 43.21% | 0.37% | 99.87% | 66.67% | 87.2% | 100% | 80 |
| 114721 | RS Umum Daerah Dr. Adjidarmo | 6 | 2022 | - | 77.78% | 92% | 94.46% | 83.88% | 28.54% | 0% | 89.36% | 91.37% | 90.44% | 0% | 99.91% | 100% | 0 |
| 114722 | RS Umum Intan Medika | 6 | 2022 | - | 89% | 100% | 100% | 100% | 76.47% | 100% | 87.07% | 92.31% | 96.65% | 70% | 100% | 66.67% | 0 |
| 114723 | RS Khusus Kanker Onkologi Sentani | 6 | 2022 | - | 99.13% | 85% | 97.1% | 0% | 63.35% | 0% | 100% | 0% | 96.8% | 100% | 61.54% | 0% | 87.95 |
| 114724 | RS Ibu dan Anak Permata Ibunda | 6 | 2022 | - | 81.29% | 84% | 96.67% | 53.85% | 32.03% | 0% | 64.52% | 0% | 0% | 0% | 79% | 0% | 0 |
| 114725 | RS Muhammadiyah Babat | 6 | 2022 | - | 82.43% | 91% | 100% | 100% | 90.91% | 4.17% | 86.78% | 94.17% | 99.99% | 71.85% | 100% | 79.09% | 0 |
| 114726 | RS Umum Daerah Berkah Pandeglang | 6 | 2022 | - | 86.5% | 89% | 100% | 100% | 83.66% | 0% | 100% | 100% | 98% | 86% | 100% | 100% | 0 |
| 114727 | RS Umum Daerah Dr. Soedono Madiun | 6 | 2022 | - | 86.95% | 100% | 100% | 61.11% | 79.39% | 0.97% | 97.2% | 93.14% | 88.83% | 0% | 100% | 100% | 82.88 |
| 114728 | Mayapada Hospital Surabaya | 6 | 2022 | - | 97.56% | 100% | 100% | 0% | 96.3% | 0% | 87.88% | 100% | 0% | 0% | 74.36% | 60% | 0 |
| 114729 | RS Baptis Batu | 6 | 2022 | - | 98.82% | 100% | 99.75% | 0% | 43.68% | 0% | 62.57% | 100% | 85.19% | 100% | 100% | 100% | 93.4 |
| 114730 | RS Umum Muhammadiyah Babat | 6 | 2022 | - | 97.72% | 99% | 75% | 100% | 80% | 0% | 86.54% | 85.45% | 100% | 72.12% | 66% | 100% | 88.5 |
| 114731 | RS Umum Daerah Karangkembang | 6 | 2022 | - | 87.78% | 90% | 88% | 100% | 95.29% | 0% | 98.75% | 0% | 80% | 100% | 100% | 100% | 85 |
| 114732 | RS Umum Karsa Husada Kota Batu | 6 | 2022 | - | 62.57% | 91% | 98.8% | 100% | 96.07% | 0% | 95.84% | 91.37% | 87.23% | 90% | 100% | 100% | 0 |
| 114733 | RS Bhayangkara Hasta Brata Batu | 6 | 2022 | - | 90.08% | 91% | 100% | 100% | 72.96% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 114734 | RS Muhammadiyah Kalikapas Lamongan | 6 | 2022 | - | 94.2% | 97% | 100% | 100% | 84.29% | 0% | 71.43% | 100% | 100% | 82.35% | 100% | 100% | 87 |
| 114735 | RS Umum dr. Etty Asharto Batu | 6 | 2022 | - | 100% | 0% | 100% | 100% | 80% | 0% | 83% | 100% | 100% | 0% | 100% | 90% | 0 |
| 114736 | RS Umum Daerah Kota Malang | 6 | 2022 | - | 85.54% | 100% | 100% | 0% | 95.18% | 8.33% | 96.78% | 100% | 85.84% | 86.67% | 100% | 100% | 0 |
| 114737 | RS Permata Hati Lamongan | 6 | 2022 | - | 78% | 100% | 100% | 0% | 83.33% | 0% | 84.21% | 92.31% | 85% | 100% | 100% | 100% | 95 |
| 114738 | RS Umum Citra Medika Lamongan | 6 | 2022 | - | 86% | 86% | 98.12% | 100% | 89.93% | 0% | 89.6% | 100% | 100% | 85% | 100% | 100% | 0 |
| 114739 | RS Ibu dan Anak IBI Surabaya | 6 | 2022 | - | 97.89% | 98% | 100% | 100% | 87.45% | 0% | 85.29% | 100% | 22.73% | 61.9% | 73.33% | 100% | 0 |
| 114740 | RS Umum Bhayangkara Kediri | 6 | 2022 | - | 93.68% | 100% | 100% | 66.67% | 80.76% | 0% | 81.08% | 100% | 100% | 94.79% | 100% | 100% | 0 |
| 114741 | RS Umum Islam Surabaya Jemursari | 6 | 2022 | - | 88.64% | 75% | 100% | 100% | 88.52% | 3.85% | 99.05% | 100% | 88.17% | 0% | 100% | 100% | 87.5 |
| 114742 | RS Umum Panti Waluya Sawahan Malang | 6 | 2022 | - | 87.15% | 92% | 97% | 0% | 87.11% | 0% | 84.35% | 83.33% | 86.2% | 80% | 89.02% | 100% | 87.25 |
| 114743 | RS Islam Aminah | 6 | 2022 | - | 91% | 100% | 100% | 100% | 73.64% | 100% | 95% | 100% | 85% | 92% | 100% | 100% | 0 |
| 114744 | RS Umum Siloam Hospitals Surabaya | 6 | 2022 | - | 99.82% | 100% | 100% | 0% | 62.72% | 7.69% | 57.32% | 100% | 91.73% | 100% | 98.25% | 100% | 98.2 |
| 114745 | RS Baptis Kediri | 6 | 2022 | - | 94.98% | 100% | 100% | 0% | 74.32% | 0% | 85.07% | 98.42% | 99.92% | 0% | 100% | 100% | 83.49 |
| 114746 | RS Umum Daerah Mardi Waluyo | 6 | 2022 | - | 94.13% | 100% | 99.83% | 50% | 67.97% | 0% | 95.78% | 91.67% | 95% | 100% | 100% | 0% | 81.73 |
| 114747 | RS Umum Daerah Dr. Saiful Anwar | 6 | 2022 | - | 90.44% | 95% | 99.73% | 25% | 75.69% | 8.92% | 70.31% | 99.28% | 99.67% | 0% | 95.19% | 100% | 0 |
| 114748 | RS Primasatya Husada Citra (PHC) Surabaya | 6 | 2022 | - | 87.09% | 100% | 100% | 100% | 81.83% | 0.9% | 83.11% | 98.2% | 99.95% | 88.57% | 100% | 100% | 99.48 |
| 114749 | RS Umum Daerah Bhakti Dharma Husada | 6 | 2022 | - | 85.05% | 93% | 100% | 100% | 100% | 0% | 86.75% | 100% | 99.68% | 91.14% | 100% | 100% | |
| 114750 | RS Ibu dan Anak Husada Bunda | 6 | 2022 | - | 90% | 92% | 92.86% | 0% | 83.33% | 0% | 100% | 94.12% | 0% | 94.74% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.