Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114751 | RS Umum Tk. III Brawijaya | 6 | 2022 | - | 89% | 97% | 100% | 100% | 88.46% | 0% | 83.08% | 100% | 98.46% | 90.77% | 100% | 100% | 0 |
| 114752 | RS Umum Daha Husada | 6 | 2022 | - | 92.65% | 97% | 96.47% | 0% | 94.75% | 0% | 80% | 100% | 80.33% | 100% | 95.43% | 100% | 81.82 |
| 114753 | RS Umum Lirboyo | 6 | 2022 | - | 88.5% | 100% | 89.87% | 100% | 62.94% | 0% | 83.33% | 100% | 98.99% | 76% | 96.41% | 100% | 89 |
| 114754 | RS Umum Daerah Kilisuci | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 99.28% | 0% | 100% | 100% | 97 |
| 114755 | RS Muji Rahayu | 6 | 2022 | - | 92.14% | 100% | 100% | 0% | 100% | 0% | 54.57% | 100% | 90.36% | 75.64% | 100% | 75% | 85 |
| 114756 | RS Umum Daerah Haji Provinsi Jawa Timur | 6 | 2022 | - | 95.26% | 100% | 100% | 0% | 94.41% | 0% | 93.67% | 100% | 99.84% | 0% | 96.11% | 100% | 86.42 |
| 114757 | RS Umum Panti Nirmala | 6 | 2022 | - | 99.74% | 100% | 99.74% | 100% | 98.31% | 0% | 52.08% | 100% | 99.74% | 81.94% | 100% | 100% | 84.1 |
| 114758 | RS Umum Aminah Blitar | 6 | 2022 | 01-01-1970 | 98.39% | 99% | 99.96% | 100% | 87.4% | 6.28% | 57.08% | 100% | 99.91% | 100% | 100% | 83.33% | 90.94 |
| 114759 | RS Premier Surabaya | 6 | 2022 | - | 89.36% | 100% | 100% | 100% | 45% | 3.36% | 98% | 100% | 99.95% | 0% | 0% | 100% | 0 |
| 114760 | RS Mata Undaan | 6 | 2022 | - | 90.85% | 100% | 100% | % | 34.66% | 0% | 100% | 100% | 100% | 91.24% | 100% | 100% | 0 |
| 114761 | RS Muhammadiyah Ahmad Dahlan | 6 | 2022 | - | 87.79% | 97% | 100% | 81.82% | 85.44% | 0% | 64.86% | 89.09% | 97.54% | 100% | 77.26% | 100% | 90 |
| 114762 | RS Umum Al-Irsyad Surabaya | 6 | 2022 | - | 83.33% | 99% | 100% | 0% | 61.29% | 0% | 80.19% | 98.11% | 84.18% | 96.12% | 99.47% | 80% | 0 |
| 114763 | RS Umum Lavalette Malang | 6 | 2022 | - | 97.62% | 100% | 99.46% | 94.12% | 100% | 0% | 73.63% | 95.65% | 97.6% | 88.12% | 100% | 100% | 80 |
| 114764 | RS Darmo | 6 | 2022 | - | 86.34% | 86% | 97.77% | 0% | 73.55% | 1.89% | 43.34% | 71.31% | 92.09% | 0% | 100% | 100% | 98.6 |
| 114765 | RS Tk. II Dr. Soepraoen | 6 | 2022 | - | 98.5% | 100% | 95% | 0% | 89% | 0% | 96% | 100% | 99% | 96% | 100% | 100% | 0 |
| 114766 | RS Adi Husada Undaan | 6 | 2022 | - | 96.75% | 93% | 93.08% | 100% | 89.59% | 17.05% | 82.75% | 93.98% | 96.27% | 0% | 93.33% | 0% | 0 |
| 114767 | RS Ibu dan Anak Melinda | 6 | 2022 | - | 98.75% | 100% | 100% | 100% | 100% | 2.5% | 100% | 0% | 0% | 99.66% | 100% | 0% | 0 |
| 114768 | RS Katolik Budi Rahayu | 6 | 2022 | - | 56% | 96% | 100% | 0% | 98.88% | 0% | 55.66% | 100% | 97.97% | 58.33% | 100% | 100% | 94.2 |
| 114769 | RS TNI AL Dr. Oepomo | 6 | 2022 | - | 87.77% | 97% | 100% | 0% | 89.23% | 0% | 79.38% | 100% | 100% | 100% | 100% | 0% | 0 |
| 114770 | RS Umum Daerah Husada Prima | 6 | 2022 | - | 90.5% | 100% | 100% | 100% | 82.97% | 1.92% | 99.94% | 100% | 82.99% | 94.87% | 100% | 100% | 96.88 |
| 114771 | RS Ibu dan Anak Nirmala Kediri | 6 | 2022 | - | 81.69% | 95% | 98.41% | 90.76% | 72.46% | 0% | 71.55% | 100% | 86.07% | 90% | 100% | 90% | 0 |
| 114772 | RS Ibu dan Anak Nur Ummi Numbi | 6 | 2022 | - | 95.33% | 93% | 100% | 100% | 92.9% | 0% | 80% | 100% | 93.69% | 93.55% | 100% | 100% | 98.5 |
| 114773 | RS Islam Surabaya | 6 | 2022 | - | 98% | 100% | 100% | 100% | 81.25% | 3.06% | 60.76% | 100% | 96.42% | 100% | 100% | 100% | 92.2 |
| 114774 | RS Ibu dan Anak Citra Keluarga | 6 | 2022 | - | 99% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 114775 | RS Husada Utama Surabaya | 6 | 2022 | - | 98.67% | 99% | 100% | 100% | 91% | 1.03% | 42.31% | 100% | 100% | 100% | 100% | 0% | 97 |
| 114776 | RS Umum Adi Husada Kapasari | 6 | 2022 | - | 94% | 96% | 100% | 0% | 67.22% | 0% | 94.57% | 97.78% | 99.97% | 86.47% | 98.85% | 100% | 0 |
| 114777 | RS Umum Ratih | 6 | 2022 | - | 93% | 90% | 93.33% | 84.62% | 84.44% | 0% | 87.78% | 90% | 99% | 88.75% | 93.33% | 87.5% | 80 |
| 114778 | RS Jiwa Menur | 6 | 2022 | - | 98.11% | 98% | 100% | 0% | 92.44% | 0% | 86.91% | 100% | 93.21% | 97% | 100% | 0% | 87.69 |
| 114779 | RS Marinir Ewa Pangalila Gunungsari | 6 | 2022 | - | 89.06% | 86% | 100% | 100% | 63.32% | 3.57% | 96.91% | 100% | 86.89% | 79.49% | 100% | 100% | 0 |
| 114780 | RS Bunda | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 55.42% | 100% | 98.68% | 85.88% | 100% | 100% | 96 |
| 114781 | RS Umum Melati | 6 | 2022 | - | 96.43% | 97% | 100% | 91.67% | 80% | 97.22% | 96.67% | 90% | 87.5% | 82.35% | 80% | 90% | 0 |
| 114782 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 6 | 2022 | - | 77.85% | 53% | 97.27% | 0% | 65.9% | 46.88% | 34.83% | 66.67% | 92.52% | 0% | 94.12% | 100% | 86.63 |
| 114783 | RS Umum Daerah Mohammad Natsir | 6 | 2022 | - | 83.52% | 100% | 99.7% | 75% | 63.03% | 3.66% | 83% | 100% | 100% | 78.57% | 100% | 0% | 0 |
| 114784 | RS Tk. IV Lhokseumawe Aceh Utara | 6 | 2022 | - | 97.5% | 98% | 100% | 100% | 87.84% | 1.72% | 98.81% | 100% | 92.49% | 88.33% | 100% | 100% | 82 |
| 114785 | RS Umum Daerah Aceh Singkil | 6 | 2022 | - | 72.73% | 61% | 84% | 100% | 36.96% | 0% | 100% | 0% | 0% | 0% | 41.38% | 0% | 0 |
| 114786 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 6 | 2022 | - | 63.44% | 100% | 83.18% | 60% | 57.65% | 0% | 97.3% | 25% | 0% | 0% | 38.99% | 0% | 0 |
| 114787 | RS Umum Utama | 6 | 2022 | - | 85% | 92% | 85% | 87% | 92% | 4% | 78% | 85% | 85% | 80% | 70% | 100% | 0 |
| 114788 | RS Sri Pamela Torgamba | 6 | 2022 | - | 93% | 91% | 100% | % | 88.01% | % | 84.34% | 86.67% | 89.03% | 87.37% | 100% | 85.71% | 0 |
| 114789 | RS Umum Sawit Indah Perbaungan | 6 | 2022 | - | 65% | 71% | 62% | 58.18% | 54.29% | 28.12% | 72.5% | 77.14% | 74.29% | 62.5% | 73.68% | 83.33% | 0 |
| 114790 | RS Umum Hermina Padang | 6 | 2022 | - | 91.59% | 90% | 100% | 96% | 98.39% | 2.15% | 100% | 100% | 100% | 84.1% | 100% | 100% | 84.72 |
| 114791 | RS Umum Lasmi Kartika | 6 | 2022 | - | 75% | 93% | 94.12% | 94.44% | 88.24% | 10% | 15% | 13.33% | 20% | 15% | 33.33% | 40% | 60 |
| 114792 | RS Umum Citra Husada | 6 | 2022 | - | 96.86% | 93% | 99.83% | 100% | 88.99% | 0% | 82.18% | 100% | 90.3% | 76.92% | 97.56% | 100% | 0 |
| 114793 | RS Otak DR. Drs. M. Hatta Bukittinggi | 6 | 2022 | - | 91.5% | 97% | 98.04% | 0% | 78.93% | 0% | 69.99% | 100% | 100% | 94.02% | 98.25% | 100% | 91.1 |
| 114794 | RS Ibu Anak Husada Bunda | 6 | 2022 | - | 90% | 100% | 100% | 87.5% | 85.14% | 3.57% | 82.11% | 100% | 82.11% | 83.16% | 100% | 100% | 0 |
| 114795 | RS Jiwa Aceh | 6 | 2022 | - | 98.89% | 99% | 100% | % | 97.65% | % | 95.24% | 0% | 100% | 62.33% | 83.33% | 0% | 80 |
| 114796 | RS Umum Permata Hati | 6 | 2022 | - | 70% | 83% | 97.93% | 60% | 72.5% | 0.72% | 50.15% | 100% | 83.1% | 0% | 66.67% | 100% | 0 |
| 114797 | RS Umum Bunda Mulia | 6 | 2022 | - | 95% | 98% | 100% | 75% | 55.65% | 0% | 80.32% | 100% | 89.68% | 52.58% | 100% | 0% | 0 |
| 114798 | RS Pertamina Hulu Rokan | 6 | 2022 | - | 88% | 100% | 100% | 0% | 99.5% | 0% | 76.92% | 100% | 0% | 88.24% | 100% | 100% | 0 |
| 114799 | RS Ibu dan Anak Keluarga Desa | 6 | 2022 | - | 97.04% | 97% | 100% | 100% | 96.15% | 100% | 88.34% | 100% | 96.48% | 100% | 97.55% | 100% | 0 |
| 114800 | RS Grandmed | 6 | 2022 | - | 97% | 93% | 99% | 72.73% | 69% | 3.4% | 64.56% | 100% | 100% | 60% | 97.5% | 79.05% | 98.7 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.