Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 114751 | RS Ibu dan Anak Az-Zahra Palembang | 12 | 2022 | 91.63% | 93% | 100% | 100% | 83.87% | 0% | 75.96% | 100% | 98.16% | 84% | 90.22% | 100% | 0 |
| 114752 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 12 | 2022 | 83% | 98% | 100% | 100% | 83.94% | 2.67% | 98.09% | 100% | 98.38% | 83.33% | 100% | 100% | 85.09 |
| 114753 | RS Bhayangkara Tk. III Kota Pekanbaru | 12 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 90.12% | 100% | 99.36% | 89.36% | 100% | 100% | 1 |
| 114754 | RS Umum Daerah Harapan dan Doa | 12 | 2022 | 92% | 94% | 99.98% | 80% | 74% | 2.04% | 93.95% | 100% | 86.09% | 89.5% | 100% | 100% | 85.19 |
| 114755 | RS Khusus Mata SMEC Pekanbaru | 12 | 2022 | 99.5% | 100% | 100% | % | 88% | 5% | 100% | 100% | 93% | 100% | 100% | 100% | 89 |
| 114756 | RS Umum dr. AK. Gani Kota Palembang | 12 | 2022 | 91.84% | 100% | 100% | 100% | 63.2% | 0% | 81.77% | 100% | 99.3% | 100% | 100% | 100% | 98.65 |
| 114757 | RS Ibu dan Anak Mama | 12 | 2022 | 91.43% | 80% | 94.74% | 100% | 89.05% | 0% | 81.4% | 100% | 97.53% | 83.33% | 100% | 100% | 98 |
| 114758 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2022 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99.75 |
| 114759 | RS Ibu dan Anak Prima Qonita | 12 | 2022 | 94.08% | 100% | 100% | 100% | 80.08% | 0% | 81.78% | 100% | 100% | 100% | 100% | 100% | 93.79 |
| 114760 | RS Umum Islam Ibnu Sina | 12 | 2022 | 77.01% | 83% | 100% | 0% | 59.65% | 0.51% | 71.55% | 98.84% | 93.8% | 0% | 100% | 100% | 87.2 |
| 114761 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 12 | 2022 | 95.56% | 96% | 100% | 0% | 99.21% | 0% | 98.56% | 100% | 99.79% | 100% | 100% | 100% | |
| 114762 | RS Umum Daerah Gandus Palembang | 12 | 2022 | 80.33% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 84.73% | 0% | 0% | 0% | 87.98 |
| 114763 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 12 | 2022 | 87.09% | 94% | 99.94% | 95.24% | 86.06% | 0.74% | 88.64% | 100% | 98.5% | 85.42% | 88.77% | 0% | 81.73 |
| 114764 | RS Umum Daerah Batin Mangunang | 12 | 2022 | 80.5% | 94% | 88.89% | 62.5% | 71.43% | 3.12% | 78.57% | 85.71% | 75% | 66.67% | 84.62% | 77.78% | 73.25 |
| 114765 | RS Umum Universitas Riau | 12 | 2022 | 92% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 82.35% | 100% | 100% | 100% | 96 |
| 114766 | RS Umum Pusri Palembang | 12 | 2022 | 94.84% | 100% | 100% | 100% | 97.04% | 0.52% | 76.45% | 100% | 97.93% | 100% | 100% | 100% | 78.04 |
| 114767 | RS Umum Ar-Rasyid Palembang | 12 | 2022 | 96% | 100% | 100% | 83.33% | 67.2% | 0% | 83.33% | 100% | 93.75% | 83.33% | 100% | 100% | 98 |
| 114768 | RS Eria | 12 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 114769 | RS Ibu dan Anak Graha Kurnia | 12 | 2022 | 91% | 100% | 100% | 100% | 92% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 114770 | RS Umum Ummi Bengkulu | 12 | 2022 | 93.7% | 100% | 100% | 71.93% | 46.54% | 0% | 74.87% | 100% | 100% | 64.9% | 100% | 100% | 91.13 |
| 114771 | RS Ibu dan Anak Ibunda | 12 | 2022 | 96.6% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 99 |
| 114772 | RS Hermina OPI Jakabaring | 12 | 2022 | 86% | 100% | 100% | 92.86% | 73.33% | 0.79% | 100% | 100% | 99.33% | 83.33% | 100% | 100% | 99.81 |
| 114773 | RS Umum Daerah Kabupaten Empat Lawang | 12 | 2022 | 94.85% | 95% | 100% | 100% | 96.19% | 0% | 94.77% | 100% | 97.51% | 90.91% | 100% | 85.71% | 0 |
| 114774 | RS Islam Siti Khadijah | 12 | 2022 | 99.59% | 100% | 100% | 0% | 96.41% | 0% | 96.94% | 100% | 100% | 100% | 100% | 0% | 99.62 |
| 114775 | RS Umum Daerah Bayung Lincir | 12 | 2022 | 63.5% | 94% | 91.3% | 100% | 61.15% | 0% | 98.77% | 100% | 95.63% | 97.14% | 96% | 100% | 79 |
| 114776 | RS Umum Trijaya Medical Center | 12 | 2022 | 91.5% | 94% | 100% | 0% | 91.95% | 0% | 87.96% | 100% | 94.79% | 100% | 100% | 100% | 78.33 |
| 114777 | Charitas Hospital Kenten | 12 | 2022 | 94.65% | 100% | 99.84% | 0% | 94.38% | 3.08% | 45.76% | 100% | 98.74% | 93.75% | 99.49% | 100% | 100 |
| 114778 | RS Umum Daerah Lahat | 12 | 2022 | 87.01% | 86% | 100% | 88.89% | 94.71% | 0% | 100% | 95.3% | 99.88% | 100% | 100% | 100% | 80 |
| 114779 | RS Tiara Sella | 12 | 2022 | 88.92% | 94% | 100% | 100% | 99.2% | 0.88% | 100% | 100% | 89.44% | 100% | 100% | 83.33% | |
| 114780 | RS Umum Daerah Raden Mattaher Jambi | 12 | 2022 | 96.17% | 98% | 96.76% | 100% | 60.6% | 0.67% | 87.61% | 100% | 98.09% | 77.94% | 95.04% | 100% | 79.31 |
| 114781 | RS Umum Daerah Dr H Abdul Moeloek | 12 | 2022 | 91.79% | 95% | 99.93% | 0% | 40.05% | 4.64% | 57.58% | 100% | 99.51% | 100% | 99.53% | 100% | 76.98 |
| 114782 | RS Hermina Palembang | 12 | 2022 | 94% | 95% | 100% | 100% | 93.55% | 0% | 93.33% | 100% | 100% | 83.16% | 100% | 100% | 99.72 |
| 114783 | RS Umum Sriwijaya | 12 | 2022 | 82.5% | 95% | 100% | 0% | 70% | 0% | 85% | 100% | 88.9% | 70% | 97.33% | 100% | 98 |
| 114784 | RS Pertamina Dumai | 12 | 2022 | 97.5% | 97% | 100% | 40% | 92.59% | 0% | 72.05% | 100% | 93.33% | 100% | 100% | 100% | 80.2 |
| 114785 | RS Siti Khodijah | 12 | 2022 | 86.8% | 100% | 100% | 80% | 58% | 22.22% | 78.26% | 100% | 90.57% | 78.95% | 100% | 100% | 73.5 |
| 114786 | RS Siloam Sriwijaya Palembang | 12 | 2022 | 97.92% | 99% | 100% | 100% | 47.85% | 19.57% | 89.66% | 100% | 100% | 76% | 100% | 80.15% | 86 |
| 114787 | RS Umum Daerah Alimuddin Umar | 12 | 2022 | 97.8% | 100% | 99.41% | 100% | 98.31% | 0% | 100% | 100% | 90.61% | 96.36% | 100% | 100% | 86.18 |
| 114788 | RS Prof. Dr. Tabrani | 12 | 2022 | 83.67% | 88% | 86.72% | 0% | 61.05% | 0% | 64.54% | 100% | 92.39% | 63.64% | 100% | 100% | 75.42 |
| 114789 | RS Umum Daerah Muara Beliti | 12 | 2022 | 95% | 100% | 100% | 0% | 100% | 0% | 87.5% | 100% | 100% | 0% | 100% | 0% | 0 |
| 114790 | RS Muhammadiyah Palembang | 12 | 2022 | 99.53% | 100% | 100% | 100% | 88.6% | 1.1% | 13.57% | 95.24% | 100% | 71.22% | 100% | 100% | |
| 114791 | RS Umum Bunda Palembang | 12 | 2022 | 90% | 96% | 94% | 71% | 85% | 8% | 90% | 95% | 80% | 75% | 94% | 100% | 95 |
| 114792 | RS Graha Yasmine | 12 | 2022 | 100% | 100% | 100% | 0% | 100% | 0% | 96% | 100% | 100% | 100% | 100% | 100% | 95 |
| 114793 | RS Umum Eka Hospital Pekanbaru | 12 | 2022 | 89.92% | 100% | 100% | 0% | 76.56% | 9.43% | 98.88% | 100% | 100% | 98.3% | 100% | 100% | 84 |
| 114794 | RS Umum Myria Palembang | 12 | 2022 | 98.86% | 100% | 100% | 100% | 47.81% | 5.47% | 88.48% | 100% | 97.85% | 79.54% | 100% | 100% | 91.1 |
| 114795 | RS Jabal Rahmah Medika | 12 | 2022 | 86.79% | 100% | 100% | 100% | 100% | 0% | 72.06% | 100% | 100% | 100% | 100% | 100% | 90.59 |
| 114796 | RS Ibu dan Anak Bunda | 12 | 2022 | 94.23% | 100% | 100% | 72.5% | 94.69% | 16.13% | 100% | 100% | 100% | 91.18% | 100% | 100% | 98 |
| 114797 | RS Umum Daerah Sungai Lilin | 12 | 2022 | 85% | 85% | 100% | 100% | 66% | 0% | 100% | 100% | 86.94% | 89.5% | 100% | 100% | 79.48 |
| 114798 | RS Airan Raya | 12 | 2022 | 89% | 99% | 100% | 0% | 89.64% | 3.18% | 83.9% | 97.89% | 98.98% | 93.75% | 98.77% | 100% | 80.85 |
| 114799 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 12 | 2022 | 86.99% | 97% | 100% | 0% | 54.2% | 2.09% | 100% | 100% | 99.49% | 95.83% | 100% | 100% | 82 |
| 114800 | RS Umum Charitas Hospital Palembang | 12 | 2022 | 83.41% | 98% | 98.91% | 71.43% | 77.14% | 95.76% | 70.51% | 100% | 81.2% | 90.91% | 100% | 100% | 79.67 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
