Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 115901 | RS Umum Royal Taruma | 7 | 2022 | - | 77.82% | 100% | 100% | 0% | 95% | 12.21% | 67.04% | 59.85% | 99.85% | 50.98% | 95.72% | 100% | 0 |
| 115902 | RS Umum Intan Husada | 7 | 2022 | - | 81.97% | 92% | 44.88% | 100% | 82.67% | 15.66% | 87.6% | 66.67% | 46.72% | 0% | 100% | 100% | 0 |
| 115903 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 7 | 2022 | - | 91.67% | 100% | 100% | 0% | 92.17% | 0% | 98.11% | 100% | 98.72% | 77.42% | 100% | 100% | 0 |
| 115904 | RS Umum Medika Dramaga | 7 | 2022 | - | 81.25% | 88% | 100% | 0% | 91.32% | 6.33% | 57.06% | 100% | 100% | 73.33% | 100% | 100% | 0 |
| 115905 | RS Umum Daerah Arjawinangun | 7 | 2022 | - | 98.06% | 99% | 99.06% | 50% | 90.71% | 8.26% | 86.03% | 89.52% | 94.14% | 86.05% | 98.81% | 100% | 0 |
| 115906 | RS Umum Meilia | 7 | 2022 | - | 90.5% | 96% | 99.97% | 82.35% | 69.17% | 1.69% | 44.38% | 100% | 96.47% | 81.48% | 100% | 100% | 0 |
| 115907 | RS Ibu dan Anak St. Yusuf | 7 | 2022 | - | 99.21% | 100% | 100% | 66.67% | 51.27% | 33.33% | 69.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115908 | RS Umum Medika Permata Hijau | 7 | 2022 | - | 99.07% | 97% | 100% | 0% | 98.15% | 24.39% | 96.51% | 100% | 99.57% | 78.57% | 79.65% | 100% | 0 |
| 115909 | RS Pena 98 | 7 | 2022 | - | 83.5% | 88% | 85.9% | 81.25% | 59.28% | 3.79% | 92.68% | 100% | 87.53% | 88.24% | 85.66% | 100% | 80 |
| 115910 | RS Umum Cinta Kasih Tzu Chi | 7 | 2022 | - | 78.42% | 0% | 99.99% | 25% | 80.5% | 0% | 77% | 100% | 79.46% | 100% | 78.57% | 100% | 0 |
| 115911 | RS Paru Provinsi Jawa Barat | 7 | 2022 | - | 96.5% | 99% | 97.27% | 100% | 91.65% | 3.45% | 72.09% | 100% | 98.46% | 85.71% | 99.68% | 100% | 0 |
| 115912 | RS Gigi dan Mulut FKG Univ. Indonesia | 7 | 2022 | - | 95% | 100% | 99.93% | % | 78.34% | 0% | 100% | 100% | 100% | 98.8% | 100% | 90.91% | 0 |
| 115913 | RS Umum Hermina Daan Mogot | 7 | 2022 | - | 90% | 98% | 100% | 100% | 100% | 2.2% | 84.84% | 100% | 91.32% | 78.83% | 100% | 100% | 0 |
| 115914 | RS Gigi dan Mulut Maranatha | 7 | 2022 | - | 83.97% | 88% | 100% | 0% | 96.16% | 0% | 100% | 0% | 98.6% | 97.78% | 100% | 100% | 0 |
| 115915 | RS Ibu dan Anak Sawojajar | 7 | 2022 | - | 37.5% | 60% | 100% | 54.55% | 76% | 22.22% | 86.27% | 0% | 75.01% | 100% | 100% | 100% | 0 |
| 115916 | RS Umum Betha Medika | 7 | 2022 | - | 78.5% | 77% | 100% | 89.52% | 72.38% | 0% | 44.62% | 100% | 100% | 97.67% | 100% | 100% | 0 |
| 115917 | RS Menteng Mitra Afia | 7 | 2022 | - | 100% | 100% | 100% | 100% | 97.71% | 2.78% | 52.86% | 100% | 74.38% | 0% | 100% | 100% | 0 |
| 115918 | RS Eka Hospital | 7 | 2022 | - | 85.04% | 99% | 100% | 0% | 91.47% | 1.43% | 66.6% | 99.71% | 100% | 0% | 100% | 100% | 0 |
| 115919 | RS Umum Daerah dr. Soekardjo | 7 | 2022 | - | 0% | 0% | 94.19% | 100% | 0% | 0% | 88.85% | 100% | 98.71% | 0% | 100% | 100% | 0 |
| 115920 | RS Ibu dan Anak Grand Family | 7 | 2022 | - | 79.28% | 87% | 100% | 0% | 100% | 0% | 65.27% | 100% | 99.72% | 0% | 98.14% | 100% | 0 |
| 115921 | RS Umum Daerah Bandar Negara Husada | 7 | 2022 | - | 43.5% | 96% | 100% | 0% | 100% | 0% | 100% | 0% | 81.82% | 0% | 100% | 0% | 0 |
| 115922 | RS Ibu dan Anak Marissa Palembang | 7 | 2022 | - | 88.99% | 88% | 88.46% | 100% | 84% | 0% | 82.61% | 0% | 81.94% | 100% | 100% | 20% | 0 |
| 115923 | RS Umum Daerah Sukadana | 7 | 2022 | - | 81% | 78% | 81% | 0% | 93% | 0% | 78% | 100% | 97% | 0% | 100% | 0% | 0 |
| 115924 | RS Khusus Mata SMEC Pekanbaru | 7 | 2022 | - | 97% | 100% | 100% | % | 100% | 7% | 100% | 75% | 88% | 100% | 100% | 100% | 0 |
| 115925 | RS Siloam Sriwijaya Palembang | 7 | 2022 | - | 93.31% | 98% | 98.26% | 50% | 51.73% | 14.19% | 74.32% | 96.25% | 100% | 75% | 97.33% | 94.81% | 0 |
| 115926 | RS Pelabuhan Palembang | 7 | 2022 | - | 90.48% | 100% | 100% | 100% | 86% | 0% | 59.19% | 100% | 98.14% | 91.11% | 100% | 100% | 0 |
| 115927 | RS Umum Prima Pekanbaru | 7 | 2022 | - | 82.5% | 92% | 98.06% | 100% | 79.49% | 2.6% | 78.79% | 92.86% | 77.47% | 72.73% | 98.64% | 100% | 0 |
| 115928 | RS Siti Khodijah | 7 | 2022 | - | 80% | 72% | 96.55% | 68.18% | 64.59% | 11.11% | 68.09% | 100% | 83.33% | 79.17% | 95.74% | 100% | |
| 115929 | RS Umum Graha Mandiri | 7 | 2022 | - | 100% | 99% | 98% | 98% | 94% | 100% | 99% | 99% | 100% | 98% | 99.01% | 99% | 0 |
| 115930 | RS Ibu dan Anak Az-Zahra Palembang | 7 | 2022 | - | 68.5% | 71% | 72% | 93.02% | 77.63% | 0% | 77.42% | 100% | 77.42% | 85% | 77.42% | 100% | 0 |
| 115931 | RS Santa Maria Pekanbaru | 7 | 2022 | - | 90.77% | 100% | 100% | 100% | 92.97% | 0% | 85.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115932 | RS Ibu dan Anak Trinanda Palembang | 7 | 2022 | - | 83.01% | 100% | 85.92% | 100% | 89.97% | 0% | 81.25% | 0% | 100% | 100% | 100% | 0% | 0 |
| 115933 | Aulia Hospital | 7 | 2022 | - | 82.14% | 0% | 99.19% | 40.74% | 0% | 72.11% | 60.06% | 100% | 99.1% | 89.71% | 81.31% | 100% | 0 |
| 115934 | RS Ibu dan Anak Bunda Noni | 7 | 2022 | - | 75.5% | 100% | 100% | 100% | 90.65% | 0% | 77.42% | 100% | 100% | 100% | 100% | 0% | 0 |
| 115935 | RS Airan Raya | 7 | 2022 | - | 87% | 99% | 92.86% | 0% | 88.28% | 31.58% | 58.56% | 84.4% | 100% | 72% | 92.79% | 100% | 0 |
| 115936 | RS Umum Aka Medika Sribhawono | 7 | 2022 | - | 98.5% | 100% | 100% | 100% | 84% | 0% | 100% | 100% | 71.78% | 100% | 100% | 100% | 76 |
| 115937 | RS Umum Daerah Kolonel Abundjani/Bangko | 7 | 2022 | - | 84.58% | 95% | 100% | 100% | 88.77% | 0% | 99.73% | 100% | 95.71% | 0% | 99.13% | 0% | 0 |
| 115938 | RS Islam Siti Khadijah | 7 | 2022 | - | 100% | 100% | 100% | 99.83% | 99.83% | 100% | 97.92% | 100% | 100% | 100% | 100% | 0% | 0 |
| 115939 | RS Umum Sriwijaya | 7 | 2022 | - | 76.5% | 97% | 98.58% | 80% | 70% | 100% | 84.95% | 100% | 88.97% | 76.67% | 74.63% | 100% | 0 |
| 115940 | RS Umum Islam Asy-Syifaa Bandar Jaya | 7 | 2022 | - | 92.4% | 99% | 96.74% | 100% | 75.91% | 5.66% | 35.32% | 96.3% | 100% | 81.25% | 95.89% | 100% | 0 |
| 115941 | RS Umum Daerah Mayjen H. A. Thalib | 7 | 2022 | - | 100% | 100% | 84.31% | 45.45% | 78.77% | 6.67% | 100% | 100% | 73.52% | 73.4% | 55.36% | 0% | 0 |
| 115942 | RS Umum Bunda Palembang | 7 | 2022 | - | 87% | 75% | 93% | 90% | 60% | 0% | 70% | 92% | 87% | 80% | 97% | 100% | 0 |
| 115943 | RS Ibu dan Anak Tiara Fatrin Palembang | 7 | 2022 | - | 91.05% | 100% | 100% | 100% | 93.56% | 0% | 86.98% | 100% | 90.77% | 86.77% | 100% | 100% | 93 |
| 115944 | RS Graha Yasmine | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 89.29% | 100% | 100% | 100% | 100% | 90 |
| 115945 | RS Umum Yukum Medical Centre | 7 | 2022 | - | 82.5% | 92% | 91.75% | 100% | 54.9% | 0% | 56.16% | 100% | 100% | 57.5% | 84.21% | 80% | 0 |
| 115946 | RS Umum Daerah Palembang Bari | 7 | 2022 | - | 86.09% | 100% | 100% | 100% | 93.15% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115947 | RS Umum Daerah Arifin Achmad | 7 | 2022 | - | 86.09% | 0% | 98.18% | 100% | 51.47% | 0% | 79.69% | 100% | 80.69% | 0% | 95.56% | 0% | 0 |
| 115948 | RS Umum Myria Palembang | 7 | 2022 | - | 99.43% | 99% | 100% | 100% | 76.75% | 4.78% | 88.73% | 100% | 96.37% | 51.41% | 100% | 100% | 0 |
| 115949 | RS Umum Mitra Mulia Husada | 7 | 2022 | - | 94% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 95.24% | 100% | 100% | 100% | 0 |
| 115950 | RS Pertamina Dumai | 7 | 2022 | - | 96.33% | 97% | 100% | 0% | 98.64% | 0% | 64.32% | 100% | 96.24% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.