Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 115951 | RS Umum Ar-Rasyid Palembang | 7 | 2022 | - | 92.74% | 100% | 100% | 63.64% | 63.2% | 0% | 80.65% | 100% | 94.27% | 80% | 100% | 100% | 0 |
| 115952 | RS Umum Permata Hati | 7 | 2022 | - | 92.59% | 100% | 100% | 100% | 96.67% | 3.09% | 90.32% | 100% | 98.12% | 90.91% | 100% | 91.67% | 0 |
| 115953 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 7 | 2022 | - | 90.66% | 100% | 100% | 0% | 100% | 1.15% | 100% | 100% | 99.9% | 86.67% | 100% | 100% | 0 |
| 115954 | RS Hermina Palembang | 7 | 2022 | - | 96% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 100% | 82.72% | 100% | 100% | 0 |
| 115955 | RS Umum Daerah Kota Dumai | 7 | 2022 | - | 79.87% | 0% | 100% | 0% | 32.98% | 0% | 0% | 100% | 78.96% | 0% | 100% | 0% | 0 |
| 115956 | RS Tk. IV Pekanbaru | 7 | 2022 | - | 86% | 86% | 100% | 0% | 92.31% | 0% | 95.12% | 100% | 93.65% | 100% | 100% | 100% | 0 |
| 115957 | RS Ibu dan Anak Ibunda | 7 | 2022 | - | 90.85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 115958 | Charitas Hospital Kenten | 7 | 2022 | - | 94.39% | 100% | 99.53% | 0% | 98.92% | 0% | 64.95% | 100% | 94.81% | 100% | 100% | 90% | 0 |
| 115959 | RS Hermina Pekanbaru | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 2.63% | 99.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115960 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 7 | 2022 | - | 73.5% | 100% | 49.66% | 0% | 80.95% | 0% | 100% | 100% | 100% | 96.3% | 100% | 60% | 0 |
| 115961 | RS Ibu dan Anak Mawar | 7 | 2022 | - | 91.5% | 100% | 100% | 90.91% | 92.86% | 0% | 95.83% | 100% | 92.38% | 100% | 96.15% | 100% | 89.97 |
| 115962 | RS Bhayangkara M. Hasan Palembang | 7 | 2022 | - | 95.47% | 79% | 84.16% | 100% | 79.16% | 0.62% | 96.44% | 100% | 99.73% | 94.34% | 82.77% | 100% | 0 |
| 115963 | RS Daerah Madani Kota Pekanbaru | 7 | 2022 | - | 85.24% | 95% | 100% | 0% | 81.5% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 115964 | RS Umum YK Madira Palembang | 7 | 2022 | - | 98% | 97% | 100% | 0% | 100% | 100% | 99% | 100% | 100% | 0% | 100% | 98% | 99 |
| 115965 | RS Bhayangkara Tk. III Kota Pekanbaru | 7 | 2022 | - | 87.6% | 90% | 100% | 100% | 89% | 0% | 90% | 100% | 93.33% | 90% | 100% | 100% | 0 |
| 115966 | RS Muhammadiyah Palembang | 7 | 2022 | - | 99.84% | 100% | 98.92% | 100% | 88.02% | 0.4% | 25.14% | 90.57% | 100% | 0% | 100% | 100% | 0 |
| 115967 | RS Umum Puri Husadatama | 7 | 2022 | - | 87.5% | 67% | 97.37% | 0% | 98% | 33.33% | 66.67% | 87.59% | 0% | 0% | 100% | 100% | |
| 115968 | RS Jiwa Tampan | 7 | 2022 | - | 81.53% | 100% | 97.6% | % | 96% | % | 74.87% | 100% | 98.52% | 91.53% | 99.25% | 100% | 0 |
| 115969 | RS Umum Daerah Kabupaten Rejang Lebong | 7 | 2022 | - | 85.71% | 62% | 100% | 86.67% | 96.34% | 0% | 99.36% | 100% | 80.13% | 0% | 100% | 100% | 0 |
| 115970 | RS Umum Daerah Arga Makmur | 7 | 2022 | - | 90% | 100% | 76.05% | 76% | 100% | 0% | 90.04% | 90.04% | 80% | 80.08% | 40.23% | 60.15% | 0 |
| 115971 | RS Umum Daerah Dr H Abdul Moeloek | 7 | 2022 | - | 87.91% | 97% | 95.09% | 0% | 43.96% | 4.83% | 43.93% | 100% | 99.69% | 85.71% | 40.85% | 0% | 0 |
| 115972 | RS Umum Pekanbaru Medical Center | 7 | 2022 | - | 79.5% | 99% | 100% | 84.91% | 85.58% | 5.49% | 62.98% | 100% | 91.64% | 0% | 23.64% | 66.67% | 0 |
| 115973 | Charitas Hospital Arga Makmur | 7 | 2022 | - | 93.33% | 100% | 100% | 0% | 83.33% | 50% | 96.67% | 100% | 92.35% | 0% | 100% | 0% | 0 |
| 115974 | RS Ibu dan Anak Bunda | 7 | 2022 | - | 93.04% | 100% | 100% | 65.22% | 84.02% | 38.89% | 92.78% | 100% | 100% | 90.24% | 100% | 100% | 0 |
| 115975 | RS Umum Daerah Lagita | 7 | 2022 | - | 89% | 100% | 100% | 0% | 89.2% | 0% | 90.74% | 100% | 93.65% | 0% | 100% | 83.33% | 0 |
| 115976 | RS Umum Lancang Kuning | 7 | 2022 | - | 100% | 100% | 100% | 80% | 95% | 0% | 81.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115977 | RS Umum Daerah Alimuddin Umar | 7 | 2022 | - | 85.23% | 90% | 85.92% | 94.44% | 95.97% | 0% | 92% | 92.73% | 86.66% | 95.97% | 100% | 0% | 0 |
| 115978 | RS Umum Daerah Kaur | 7 | 2022 | - | 82% | 87% | 91.45% | 100% | 98.03% | 0% | 98.68% | 96.14% | 99.21% | 87.17% | 100% | 100% | 0 |
| 115979 | RS Prof. Dr. Tabrani | 7 | 2022 | - | 83.73% | 89% | 100% | 0% | 25.96% | 2.56% | 66.98% | 100% | 96.44% | 0% | 100% | 100% | 0 |
| 115980 | RS Umum Daerah Tais Kabupaten Seluma | 7 | 2022 | - | 70% | 85% | 94.44% | 0% | 87.79% | 0% | 88.37% | 100% | 93.12% | 0% | 83.33% | 100% | 0 |
| 115981 | RS Khusus Mata Pekanbaru Eye Center | 7 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 115982 | RS Tiara Sella | 7 | 2022 | - | 89% | 99% | 100% | 83.33% | 100% | 0.66% | 99.33% | 100% | 95.75% | 84% | 100% | 100% | 0 |
| 115983 | RS Umum Daerah Mukomuko | 7 | 2022 | - | 91.5% | 97% | 80.18% | 100% | 93.92% | 0% | 100% | 61.4% | 98.41% | 33.33% | 0% | 0% | 0 |
| 115984 | RS Ibu dan Anak AL-Barra | 7 | 2022 | - | 87% | 93% | 100% | 80.65% | 81.48% | 6.52% | 84% | 91.67% | 100% | 78.57% | 95% | 0% | 0 |
| 115985 | RS Eria | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 86.67% | 93.33% | 100% | 100% | 0 |
| 115986 | RS Bhayangkara Jitra Kota Bengkulu | 7 | 2022 | - | 82% | 83% | 100% | 100% | 58.33% | 0% | 63.63% | 100% | 100% | 100% | 100% | 100% | 0 |
| 115987 | RS Umum Daerah Kepahiang | 7 | 2022 | - | 90.51% | 89% | 97.44% | 76.92% | 87.5% | 0% | 97.44% | 80.39% | 95.15% | 95.65% | 100% | 100% | 0 |
| 115988 | RS Umum Bina Kasih | 7 | 2022 | - | 85% | 100% | 100% | 100% | 80% | 100% | 76.95% | 100% | 98.19% | 83.16% | 100% | 100% | 0 |
| 115989 | RS Umum Daerah Harapan dan Doa | 7 | 2022 | - | 92.5% | 95% | 93.03% | 60% | 80.16% | 0% | 82.04% | 100% | 86.29% | 89.38% | 85.29% | 84.62% | 0 |
| 115990 | RS Umum Ummi Bengkulu | 7 | 2022 | - | 93.77% | 100% | 99.76% | 58.54% | 45.81% | 1.63% | 75.18% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 115991 | RS Umum Awal Bros Pekanbaru | 7 | 2022 | - | 99.9% | 100% | 100% | 100% | 57.75% | 1.19% | 85.37% | 100% | 81.9% | 87.98% | 100% | 100% | 0 |
| 115992 | RS Jiwa Soeprapto Provinsi Bengkulu | 7 | 2022 | - | 100% | 100% | 100% | 0% | 89.66% | 0% | 84.94% | 0% | 99.65% | 100% | 100% | 0% | 0 |
| 115993 | RS Gading Medika | 7 | 2022 | - | 87.5% | 80% | 100% | 100% | 83.67% | 4% | 88.89% | 100% | 95% | 76.67% | 100% | 100% | 0 |
| 115994 | RS Umum Daerah Dr. M. Yunus Bengkulu | 7 | 2022 | - | 91.99% | 90% | 99.9% | 100% | 61.79% | 8.8% | 95.94% | 100% | 80.95% | 96.43% | 98.58% | 100% | 0 |
| 115995 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 7 | 2022 | - | 91% | 98% | 100% | 0% | 95.45% | 0% | 100% | 87.5% | 99.31% | 0% | 0% | 0% | 0 |
| 115996 | RS Ibu dan Anak Andini | 7 | 2022 | - | 95% | 100% | 97.35% | 100% | 96.67% | 2% | 90% | 100% | 0% | 90% | 100% | 100% | 0 |
| 115997 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 7 | 2022 | - | 93.39% | 93% | 100% | 100% | 36.53% | 0% | 100% | 100% | 99.17% | 100% | 100% | 100% | 0 |
| 115998 | RS Umum Universitas Riau | 7 | 2022 | - | 84% | 95% | 100% | 0% | 95.35% | 0% | 100% | 100% | 81.82% | 100% | 100% | 0% | 79 |
| 115999 | RS Umum Eka Hospital Pekanbaru | 7 | 2022 | - | 88.16% | 100% | 100% | 100% | 77.5% | 9.42% | 98.63% | 100% | 100% | 89.92% | 100% | 100% | 0 |
| 116000 | RS Ibu Anak Hidayah Ibu | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 93.02% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.