Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 116301 | RS Umum Daerah Dr. Adjidarmo | 2 | 2022 | 76.64% | 93% | 90.04% | 96.23% | 31.29% | 0.59% | 76.23% | 85.55% | 88.07% | 0% | 95.15% | 90.91% | 0 |
| 116302 | RS Eka Husada | 2 | 2022 | 95.27% | 94% | 100% | 0% | 81.4% | 0% | 69.31% | 100% | 85.91% | 0% | 100% | 100% | 0 |
| 116303 | RS Umum Intan Medika | 2 | 2022 | 86.5% | 95% | 100% | 100% | 87.5% | 0.59% | 91.28% | 70% | 94.23% | 76% | 96% | 100% | 0 |
| 116304 | RS Misi Lebak | 2 | 2022 | 100% | 99% | 100% | 48.33% | 99.17% | 0% | 64.74% | 100% | 100% | 91.69% | 96.58% | 100% | 88 |
| 116305 | RS Umum Daerah Syarifah Ambami Rato Ebu | 2 | 2022 | 83.18% | 99% | 94.8% | 100% | 77% | 0.31% | 80.06% | 94.87% | 84.89% | 80.34% | 94.8% | 100% | 99 |
| 116306 | RS Umum dr. Suyudi | 2 | 2022 | 86.01% | 93% | 100% | 100% | 94% | 1.43% | 93.5% | 100% | 94.5% | 95% | 100% | 93.33% | 87.47 |
| 116307 | RS Ibu dan Anak Cempaka Putih Permata | 2 | 2022 | 97% | 93% | 0% | 100% | 92.86% | 0% | 100% | 100% | 99.24% | 0% | 0% | 100% | 0 |
| 116308 | RS Umum Lukas | 2 | 2022 | 85% | 98% | 73% | 60% | 86% | 34% | 68% | 73% | 100% | 55% | 78% | 100% | 85 |
| 116309 | RS Umum Daerah dr. H. Moh. Anwar | 2 | 2022 | 87.43% | 81% | 94.87% | 100% | 87.76% | 0% | 93.33% | 100% | 94% | 93.33% | 100% | 100% | 0 |
| 116310 | RS Abdurrahman Syamsuri (Arsy) | 2 | 2022 | 100% | 100% | 100% | 100% | 100% | 100% | 97.14% | 100% | 78.49% | 100% | 100% | 0% | 89 |
| 116311 | RS Selaras | 2 | 2022 | 82.5% | 93% | 91.67% | 80% | 79.1% | 0.93% | 100% | 100% | 99.15% | 96.75% | 0% | 100% | 30 |
| 116312 | RS Wiyung Sejahtera | 2 | 2022 | 82.09% | 100% | 100% | 0% | 0% | 0.6% | 90.63% | 100% | 94.67% | 100% | 100% | 100% | 0 |
| 116313 | RS Bedah Mitra Sehat | 2 | 2022 | 95% | 100% | 100% | 0% | 84.38% | 0% | 91.53% | 100% | 93.1% | 90% | 100% | 100% | 0 |
| 116314 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 2 | 2022 | 98.43% | 97% | 97.49% | 46.67% | 95.41% | 0% | 98.94% | 99.71% | 85.36% | 96.65% | 97.62% | 100% | 94 |
| 116315 | RS Ibu dan Anak Aisyiyah | 2 | 2022 | 89.41% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 95.35% | 100% | 0% | 66.7 |
| 116316 | RS Ichsan Medical Center | 2 | 2022 | 97.17% | 100% | 100% | 100% | 100% | 0% | 79.12% | 100% | 85% | 100% | 100% | 100% | 27 |
| 116317 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 2 | 2022 | 57% | 100% | 99.3% | 70% | 90.36% | 0% | 100% | 100% | 98.63% | 81.48% | 100% | 100% | 0 |
| 116318 | RS Onkologi | 2 | 2022 | 80.1% | 99% | 100% | 0% | 50.77% | 0% | 100% | 100% | 97.81% | 80% | 100% | 100% | 0 |
| 116319 | RS Umum Daerah Ngimbang | 2 | 2022 | 79% | 83% | 92.19% | 80% | 71.25% | 10.47% | 74.34% | 95% | 73.79% | 75% | 79.63% | 82.19% | 85.31 |
| 116320 | RS EMC Alam Sutera | 2 | 2022 | 80.89% | 99% | 100% | 0% | 80.05% | 13.33% | 72.64% | 100% | 83.57% | 100% | 98.7% | 99.47% | 85.4 |
| 116321 | RS Umum Mohammad Noer Pamekasan | 2 | 2022 | 100% | 100% | 100% | 100% | 97.33% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 100 |
| 116322 | RS Islam Darus Syifa | 2 | 2022 | 89.18% | 100% | 100% | 0% | 26.5% | 1% | 61.88% | 100% | 98.22% | 65.33% | 100% | 100% | 93 |
| 116323 | RS Umum Muhammadiyah Lamongan | 2 | 2022 | 93.62% | 99% | 88.12% | 100% | 79.12% | 0% | 81.6% | 100% | 99.89% | 76.74% | 65.38% | 100% | 76.61 |
| 116324 | RS Ibu dan Anak Tiara | 2 | 2022 | 92.11% | 100% | 100% | 100% | 86.96% | 0% | 86.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116325 | RS Umum Daerah Kabupaten Tangerang | 2 | 2022 | 92.5% | 100% | 99% | 1.5% | 60% | 3% | 95% | 100% | 85% | 97.5% | 100% | 100% | 83 |
| 116326 | RS Ibu dan Anak Kendangsari Surabaya | 2 | 2022 | 83.68% | 100% | 100% | 100% | 92.47% | 4.65% | 82.77% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 116327 | RS Umum Mabarrot MWC NU | 2 | 2022 | 86.63% | 91% | 97.22% | 0% | 81.25% | 0% | 82.81% | 100% | 79.69% | 0% | 71.43% | 100% | 0 |
| 116328 | RS Muhammadiyah Gresik | 2 | 2022 | 94.63% | 98% | 100% | 100% | 99.52% | 0% | 60.34% | 100% | 69.82% | 100% | 100% | 100% | 95 |
| 116329 | RS Ibu dan Anak Graha Medika | 2 | 2022 | 90.78% | 100% | 100% | 100% | 88.1% | 0% | 100% | 100% | 80.2% | 100% | 100% | 100% | 83.17 |
| 116330 | RS Mata Masyarakat Jawa Timur | 2 | 2022 | 93.5% | 100% | 96.7% | % | 80.41% | 0% | 98% | 0% | 100% | 100% | 81.82% | 100% | 0 |
| 116331 | RS Denisa | 2 | 2022 | 84.5% | 100% | 100% | 0% | 94% | 0% | 92.49% | 100% | 86.32% | 83.33% | 100% | 0% | 0 |
| 116332 | RS Mitra Keluarga Kenjeran | 2 | 2022 | 93.96% | 96% | 100% | 0% | 4.21% | 0% | 0% | 100% | 100% | 0% | 100% | 96.55% | 88.03 |
| 116333 | RS Umum Wates Husada | 2 | 2022 | 79.04% | 99% | 100% | 100% | 87.5% | 0% | 80.24% | 100% | 98.49% | 79.63% | 100% | 100% | 79.59 |
| 116334 | RS Petrokimia Gresik | 2 | 2022 | 97.33% | 99% | 100% | 100% | 94% | 0% | 74.3% | 100% | 99.6% | 92.93% | 100% | 100% | 0 |
| 116335 | RS Grha Husada Gresik | 2 | 2022 | 90.24% | 90% | 100% | 0% | 87.93% | 0% | 95.81% | 100% | 99.27% | 77.78% | 100% | 100% | 99 |
| 116336 | RS Umum Nyai Ageng Pinatih Gresik | 2 | 2022 | 90.13% | 90% | 100% | 100% | 88.15% | 100% | 82.14% | 100% | 100% | 100% | 96.43% | 0% | 0 |
| 116337 | RS Umum Royal Surabaya | 2 | 2022 | 75.14% | 92% | 100% | 83.33% | 73.8% | 0% | 86.17% | 100% | 99.41% | 85% | 100% | 100% | 77.7 |
| 116338 | RS Semen Gresik | 2 | 2022 | 100% | 96% | 100% | 0% | 97.72% | 0% | 71.63% | 100% | 78.46% | 79.81% | 100% | 100% | 83 |
| 116339 | RS Fathma Medika | 2 | 2022 | 95.55% | 99% | 100% | 100% | 98.02% | 0% | 61.04% | 100% | 95.91% | 100% | 100% | 100% | 0 |
| 116340 | RS Orthopedi dan Traumatologi Surabaya | 2 | 2022 | 98.49% | 100% | 100% | 0% | 81.54% | 0% | 66.15% | 100% | 100% | 0% | 100% | 100% | 78.8 |
| 116341 | RS Umum Rachmi Dewi | 2 | 2022 | 82.32% | 91% | 100% | 100% | 83.93% | 0% | 100% | 100% | 98.9% | 95.83% | 0% | 100% | 0 |
| 116342 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 2 | 2022 | 100% | 100% | 100% | 100% | 90.78% | 3.85% | 89.71% | 92% | 64.18% | 90.48% | 89.06% | 100% | 83.33 |
| 116343 | RS Umum Daerah Berkah Pandeglang | 2 | 2022 | 87% | 84% | 100% | 100% | 83.94% | 0% | 100% | 100% | 90% | 82% | 100% | 100% | 0 |
| 116344 | RS Umum Muhammadiyah Babat | 2 | 2022 | 95.81% | 99% | 81.82% | 100% | 78% | 0% | 90.91% | 93.75% | 100% | 83% | 72.73% | 100% | 86 |
| 116345 | RS Umum Islam Cahaya Giri Gresik | 2 | 2022 | 88.66% | 100% | 100% | 0% | 87.22% | 0% | 86.05% | 100% | 92.01% | 85.71% | 100% | 80% | 82.61 |
| 116346 | RS Baptis Batu | 2 | 2022 | 94.84% | 100% | 90.84% | 100% | 6.47% | 0% | 66.82% | 100% | 97.92% | 77.67% | 100% | 0% | 88.89 |
| 116347 | RS Ibu dan Anak Nur Ummi Numbi | 2 | 2022 | 94% | 100% | 100% | 100% | 91.35% | 0% | 82.02% | 100% | 88.3% | 80.95% | 100% | 91.67% | 98.5 |
| 116348 | RS Surya Medika | 2 | 2022 | 82.72% | 81% | 84% | 0% | 88.15% | 6.67% | 77.98% | 96.55% | 94.87% | 76.12% | 89.47% | 100% | 0 |
| 116349 | RS Umum Daerah Ibnu Sina Kab. Gresik | 2 | 2022 | 99.07% | 95% | 100% | 8.33% | 87.5% | 0% | 77.5% | 99.24% | 87.64% | 97.39% | 100% | 0% | 0 |
| 116350 | RS Muhammadiyah Kalikapas Lamongan | 2 | 2022 | 95% | 91% | 100% | 0% | 81.36% | 10% | 64% | 100% | 100% | 92% | 100% | 92% | 92 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.