Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 116351 | RS Umum Surya Husadha | 7 | 2022 | - | 96.67% | 100% | 100% | 100% | 97.85% | 0% | 97.5% | 100% | 99.41% | 96.67% | 100% | 100% | 0 |
| 116352 | RS Primaya | 7 | 2022 | - | 94.13% | 0% | 98.18% | 1.61% | 96.46% | 1.61% | 61.12% | 100% | 93.72% | 93.94% | 97.47% | 100% | 0 |
| 116353 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 7 | 2022 | - | 85.87% | 99% | 100% | 75% | 93.51% | 1.07% | 97.95% | 94.85% | 96.8% | 38.46% | 100% | 100% | 0 |
| 116354 | RS Bethsaida | 7 | 2022 | - | 95.85% | 97% | 100% | 0% | 97.32% | 0% | 96% | 100% | 99.94% | 95% | 100% | 100% | 98.2 |
| 116355 | RS Hermina Serpong | 7 | 2022 | - | 90% | 100% | 100% | 100% | 86.67% | 0% | 100% | 100% | 100% | 85% | 100% | 100% | 0 |
| 116356 | RS Umum Daerah Wangaya | 7 | 2022 | - | 85.33% | 95% | 100% | 100% | 99.95% | 0% | 91.34% | 91.06% | 100% | 0% | 100% | 100% | 0 |
| 116357 | RS Dinda | 7 | 2022 | - | 100% | 100% | 100% | 0% | 92.44% | 0.94% | 82.73% | 100% | 86.83% | 79.14% | 100% | 100% | 0 |
| 116358 | RS Umum Kasih Ibu Tabanan | 7 | 2022 | - | 94.62% | 88% | 98.62% | 100% | 100% | 0% | 55.14% | 83.33% | 93.55% | 72.22% | 92.86% | 100% | 0 |
| 116359 | RS Daerah Mangusada | 7 | 2022 | - | 83.33% | 98% | 100% | 40% | 0% | 0.19% | 98.42% | 100% | 90.52% | 85.71% | 99.36% | 100% | 0 |
| 116360 | RS Umum Primaya Pasar Kemis | 7 | 2022 | - | 88.11% | 89% | 98% | 0% | 94.95% | 7.14% | 87.88% | 94.12% | 100% | 100% | 97.47% | 100% | 0 |
| 116361 | RS Umum Daerah S. K. Lerik | 7 | 2022 | - | 99.69% | 93% | 100% | 100% | 9.09% | 100% | 100% | 100% | 100% | 0% | 98.72% | 0% | 0 |
| 116362 | RS Umum Kasih Ibu Kedonganan | 7 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 75.51% | 100% | 87.33% | 0% | 100% | 72.73% | 0 |
| 116363 | RS Bio Medika | 7 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 116364 | RS Citra sundari | 7 | 2022 | - | 91.26% | 100% | 98.31% | 0% | 99.31% | 0% | 100% | 100% | 0% | 0% | 100% | 80% | 0 |
| 116365 | RS Metro Hospitals M. Toha | 7 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 116366 | RS Harapan Keluarga | 7 | 2022 | - | 95% | 100% | 97.52% | 0% | 95.55% | 2% | 90.91% | 100% | 94.67% | 82% | 100% | 80% | 0 |
| 116367 | RS Umum Daerah Kota Mataram | 7 | 2022 | - | 82% | 88% | 100% | 94.12% | 99.8% | 0% | 99.46% | 100% | 98.21% | 100% | 100% | 100% | 0 |
| 116368 | RS Bhayangkara Mataram | 7 | 2022 | - | 97% | 97% | 96.67% | 100% | 88.73% | 0% | 91.92% | 100% | 92.39% | 84.69% | 98.43% | 100% | 0 |
| 116369 | RS Khusus Bedah BIMC Nusa Dua | 7 | 2022 | - | 94.4% | 93% | 100% | 0% | 98.76% | 0% | 71.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116370 | RS Mitra Keluarga Gading Serpong | 7 | 2022 | - | 98.37% | 96% | 100% | 100% | 100% | 100% | 89.99% | 100% | 100% | 89.47% | 100% | 100% | 0 |
| 116371 | RS Hermina Ciruas | 7 | 2022 | - | 91.05% | 96% | 99.75% | 92.5% | 87.33% | 0.58% | 76.6% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 116372 | RS Mandaya Royal Puri | 7 | 2022 | - | 94.5% | 100% | 99.1% | 100% | 95.3% | 2.33% | 82.5% | 98.13% | 99.53% | 100% | 100% | 100% | 0 |
| 116373 | RS Umum Wisma Prashanti | 7 | 2022 | - | 75% | 94% | 90.67% | 100% | 100% | 0% | 54.67% | 100% | 99.92% | 30.77% | 85.71% | 100% | 0 |
| 116374 | RS Umum Siloam Bali | 7 | 2022 | - | 88.27% | 100% | 100% | 33.33% | 57.67% | 13.68% | 83.42% | 100% | 0% | 100% | 100% | 86.32% | 0 |
| 116375 | RS Umum Ibunda | 7 | 2022 | - | 93.92% | 98% | 100% | 0% | 98.3% | 0% | 86.96% | 100% | 95.44% | 80% | 100% | 100% | 0 |
| 116376 | RS Hermina Periuk Tangerang | 7 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 4.12% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116377 | RS Buah Hati Ciputat | 7 | 2022 | - | 94.5% | 94% | 100% | 73.33% | 84.3% | 1.36% | 82.69% | 100% | 100% | 71.43% | 100% | 78.26% | 0 |
| 116378 | RS Bali Jimbaran | 7 | 2022 | - | 84.57% | 93% | 96.67% | 100% | 79.84% | 9.84% | 92.06% | 100% | 38.72% | 0% | 100% | 100% | 0 |
| 116379 | RS Medika BSD | 7 | 2022 | - | 76.85% | 98% | 100% | 100% | 79.64% | 5.08% | 58.87% | 100% | 79.89% | 0% | 100% | 100% | 0 |
| 116380 | RS Umum Bali Holistik | 7 | 2022 | - | 48.62% | 100% | 100% | 0% | 100% | 0% | 98.21% | 0% | 100% | 100% | 100% | 0% | 0 |
| 116381 | RS Mata Nusa Tenggara Barat | 7 | 2022 | - | 92.5% | 93% | 92.23% | 0% | 90.62% | 0% | 100% | 100% | 90.62% | 100% | 100% | 100% | 0 |
| 116382 | RS Cinta Kasih | 7 | 2022 | - | 90.35% | 88% | 100% | 100% | 40.05% | 0% | 69.23% | 100% | 100% | 81.11% | 100% | 100% | 0 |
| 116383 | RS Umum Semara Ratih | 7 | 2022 | - | 97.5% | 100% | 100% | 92.86% | 80% | 0% | 98% | 100% | 98% | 100% | 100% | 95% | 0 |
| 116384 | RS Universitas Mataram | 7 | 2022 | - | 100% | 80% | 100% | 100% | 100% | 0% | 62.02% | 100% | 82.26% | 100% | 100% | 100% | 0 |
| 116385 | RS Umum Daerah Waingapu | 7 | 2022 | - | 77% | 75% | 100% | 0% | 98.18% | 0% | 96% | 100% | 83.95% | 100% | 98% | 100% | 0 |
| 116386 | RS Umum Daerah Kota Cilegon | 7 | 2022 | - | 89.31% | 99% | 0% | 50% | 0% | 2.3% | 93.37% | 95.27% | 79.31% | 0% | 0% | 100% | 0 |
| 116387 | RS Kurnia | 7 | 2022 | - | 89.35% | 97% | 100% | 100% | 97.2% | 0% | 55.16% | 95.45% | 99.21% | 47.62% | 100% | 100% | 0 |
| 116388 | RS Umum Imanuel Sumba | 7 | 2022 | - | 95% | 80% | 0% | 0% | 90.41% | 100% | 91.67% | 100% | 97.85% | 80% | 100% | 0% | 0 |
| 116389 | RS Ibu dan Anak Cahaya Bunda | 7 | 2022 | - | 79.27% | 87% | 100% | 85.19% | 89.36% | 6.78% | 100% | 0% | 90.09% | 97.56% | 88.11% | 0% | 0 |
| 116390 | RS Ibu dan Anak Puri Bunda | 7 | 2022 | - | 98.04% | 100% | 100% | 100% | 81.53% | 0.65% | 80.67% | 100% | 99.57% | 99.66% | 100% | 100% | 0 |
| 116391 | RS Siloam Hospitals Kelapa Dua | 7 | 2022 | - | 89.61% | 100% | 100% | % | 28.57% | 5.08% | 68.75% | 100% | 100% | 100% | 100% | 80% | 0 |
| 116392 | RS Umum Daerah Kota Tangerang Selatan | 7 | 2022 | - | 89.79% | 100% | 100% | 100% | 77.52% | 0% | 100% | 100% | 98.27% | 35.16% | 100% | 93.75% | 82 |
| 116393 | RS Ibu dan Anak Puri Bunda Tabanan | 7 | 2022 | - | 98% | 100% | 100% | 100% | 99.11% | 4.31% | 82.68% | 100% | 95.37% | 100% | 100% | 100% | 0 |
| 116394 | RS Metro Medika | 7 | 2022 | - | 77.97% | 78% | 80.82% | 76.19% | 80.18% | 5% | 87.84% | 100% | 80.05% | 94.52% | 98.63% | 100% | 0 |
| 116395 | Siloam Hospitals Mataram | 7 | 2022 | - | 88.17% | 99% | 100% | 0% | 47.99% | 6.38% | 81.77% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 116396 | RS Fatimah | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 90.01% | 86.67% | 100% | 100% | 0 |
| 116397 | RS Umum Daerah Singasana | 7 | 2022 | - | 91% | 99% | 99.62% | 60% | 92.31% | 0% | 99.04% | 97.56% | 95.8% | 100% | 97.45% | 100% | 0 |
| 116398 | RS Ibu dan Anak Permata Hati | 7 | 2022 | - | 100% | 100% | 100% | 98.52% | 100% | 2.01% | 11.11% | 100% | 100% | 100% | 100% | 92.5% | 0 |
| 116399 | RS Krakatau Medika | 7 | 2022 | - | 90% | 100% | 100% | 100% | 95.5% | 0% | 82% | 100% | 97% | 81% | 100% | 100% | 0 |
| 116400 | RS Khusus Bedah BIMC | 7 | 2022 | - | 83.5% | 95% | 100% | 0% | 97.65% | 0% | 65.47% | 85.71% | 100% | 50% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.