Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 118001 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 3 | 2022 | 83.5% | 100% | 100% | 100% | 86.26% | 0.06% | 95.76% | 100% | 98.95% | 77.27% | 100% | 100% | 0 |
| 118002 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 3 | 2022 | 95% | 100% | 100% | 100% | 89.76% | 3.92% | 100% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 118003 | RS Umum Permata Hati | 3 | 2022 | 45.26% | 100% | 60.09% | 100% | 68.01% | 0.9% | 95.21% | 100% | 100% | 100% | 72.05% | 100% | 0 |
| 118004 | RS Umum Daerah Ogan Komering Ulu Timur | 3 | 2022 | 82.2% | 79% | 100% | 100% | 27.14% | 66.67% | 100% | 93.63% | 87.65% | 0% | 100% | 100% | 0 |
| 118005 | RS Umum Sriwijaya | 3 | 2022 | 77% | 100% | 84% | 12% | 87.5% | 0% | 63.05% | 100% | 100% | 100% | 100% | 71.43% | 98 |
| 118006 | RS Mitra Medika Batang Hari | 3 | 2022 | 77.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 118007 | RS Umum Eka Hospital Pekanbaru | 3 | 2022 | 89.93% | 100% | 100% | 0% | 78.08% | 8.8% | 98.34% | 100% | 100% | 94.95% | 100% | 100% | 98 |
| 118008 | RS Umum Charitas Hospital Palembang | 3 | 2022 | 78.19% | 88% | 99.93% | 11.11% | 68.01% | 1.44% | 66.48% | 100% | 81.58% | 0% | 100% | 98.91% | 81.74 |
| 118009 | RS Umum Daerah Batin Mangunang | 3 | 2022 | 77% | 89% | 75% | 71.43% | 66.67% | 25% | 77.78% | 80% | 88.89% | 63.64% | 88.89% | 70% | 70 |
| 118010 | RS Ibu Anak Hidayah Ibu | 3 | 2022 | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 118011 | RS Ar-Royyan | 3 | 2022 | 78% | 92% | 100% | 100% | 65.5% | 0% | 58.5% | 93.33% | 75.33% | 76% | 95% | 87.5% | 77 |
| 118012 | RS Umum Daerah Sukajadi | 3 | 2022 | 100% | 100% | 86.11% | 0% | 86.63% | 0% | 100% | 100% | 98.48% | 0% | 100% | 0% | 0 |
| 118013 | RS Umum Daerah Sultan Thaha Saifuddin | 3 | 2022 | 88% | 95% | 56.12% | 100% | 77.38% | 0% | 100% | 100% | 99.48% | 59.46% | 76.12% | 66.67% | 0 |
| 118014 | RS Umum Daerah Muara Dua | 3 | 2022 | 76.3% | 57% | 100% | 100% | 5.43% | 0% | 87.29% | 100% | 100% | 0% | 54.95% | 0% | 80.94 |
| 118015 | RS Umum Daerah Martapura | 3 | 2022 | 76.11% | 91% | 100% | 100% | 93.33% | 100% | 100% | 100% | 88.39% | 80% | 100% | 86.67% | 0 |
| 118016 | RS Panti Secanti | 3 | 2022 | 74.42% | 95% | 100% | 0% | 72.24% | 8.51% | 100% | 100% | 84.18% | 100% | 100% | 100% | 86 |
| 118017 | RS Umum Melati | 3 | 2022 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118018 | RS Siloam Jambi | 3 | 2022 | 90.62% | 99% | 100% | 100% | 41.57% | 0% | 69.19% | 100% | 96.6% | 0% | 98.57% | 100% | 95 |
| 118019 | RS AR Bunda Kota Prabumulih | 3 | 2022 | 83.98% | 93% | 98% | 100% | 99.86% | 0% | 90.42% | 100% | 77.67% | 76.77% | 91.99% | 95% | 87.52 |
| 118020 | RS Ibu dan Anak Andini | 3 | 2022 | 87.5% | 100% | 97.35% | 100% | 91.67% | 4% | 88% | 100% | 0% | 86% | 100% | 100% | 85 |
| 118021 | RS Pertamina Kota Prabumulih | 3 | 2022 | 97.77% | 97% | 100% | 100% | 96.94% | 0% | 83.44% | 100% | 99.97% | 81.82% | 100% | 100% | 81.2 |
| 118022 | RS Umum Daerah Lebong | 3 | 2022 | 85% | 99% | 100% | 0% | 51.99% | 0% | 85.92% | 80% | 71.39% | 90% | 98.54% | 75% | 70 |
| 118023 | RS Khusus Mata Pekanbaru Eye Center | 3 | 2022 | 88.46% | 100% | 100% | 0% | 78.95% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 100 |
| 118024 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 3 | 2022 | 94.37% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.31% | 90.62% | 100% | 100% | 83.86 |
| 118025 | RS Umum Daerah Kota Prabumulih | 3 | 2022 | 87.8% | 91% | 95% | 83.33% | 79.17% | 7.02% | 83.33% | 85.71% | 92.73% | 87.8% | 92.73% | 94.74% | 0 |
| 118026 | RS Umum Santo Antonio Baturaja | 3 | 2022 | 83.33% | 100% | 100% | 75% | 100% | 0% | 93.31% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118027 | RS Umum Daerah Kepahiang | 3 | 2022 | 88.35% | 83% | 99.39% | 81.25% | 82.35% | 0% | 99.58% | 100% | 96.38% | 94.87% | 100% | 100% | 78.18 |
| 118028 | RS Umum Fadhilah Kota Prabumulih | 3 | 2022 | 86% | 100% | 94.67% | 16.67% | 86% | 61.76% | 78.12% | 100% | 90% | 0% | 94.67% | 100% | 0 |
| 118029 | RS Tk. IV Pekanbaru | 3 | 2022 | 92% | 81% | 100% | 0% | 98.35% | 0% | 92.86% | 93% | 100% | 0% | 100% | 100% | 0 |
| 118030 | RS Umum Daerah Gandus Palembang | 3 | 2022 | 75.56% | 100% | 100% | 0% | 100% | 0% | 75% | 100% | 100% | 0% | 0% | 0% | 78.99 |
| 118031 | RS Jiwa Daerah Provinsi Jambi | 3 | 2022 | 88.38% | 100% | 100% | 0% | 100% | 0% | 21.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118032 | RS Gading Medika | 3 | 2022 | 100% | 100% | 100% | 75% | 65.62% | 0% | 82.95% | 100% | 87.1% | 83.33% | 100% | 100% | 100 |
| 118033 | RS Ibu dan Anak Bunda Noni | 3 | 2022 | 76.5% | 100% | 100% | 100% | 85.71% | 0% | 90.48% | 100% | 100% | 100% | 100% | 0% | 85 |
| 118034 | Aulia Hospital | 3 | 2022 | 75.36% | 100% | 98.61% | 50% | 51.62% | 44.64% | 50.71% | 99.55% | 97.57% | 90.91% | 92.79% | 100% | 95.55 |
| 118035 | RS Umum Bukit Asam Medika | 3 | 2022 | 83.2% | 100% | 93.56% | 0% | 10.49% | 0.67% | 67.38% | 100% | 73.91% | 0% | 30.47% | 0% | 99 |
| 118036 | RS Ibu dan Anak Marissa Palembang | 3 | 2022 | 93.99% | 90% | 94.74% | 100% | 85% | 0% | 85.71% | 0% | 85.9% | 100% | 100% | 33.33% | 0 |
| 118037 | RS Umum Ummi Bengkulu | 3 | 2022 | 96.76% | 100% | 99.59% | 70% | 41.53% | 0% | 70.5% | 100% | 100% | 36.27% | 96.67% | 100% | 91.07 |
| 118038 | RS Umum Santa Theresia | 3 | 2022 | 88.26% | 83% | 100% | 100% | 66.26% | 11.45% | 82.23% | 100% | 100% | 81.25% | 92.45% | 100% | 0 |
| 118039 | RS Umum Ar-Rasyid Palembang | 3 | 2022 | 93.55% | 100% | 100% | 30.77% | 53.28% | 3.4% | 74.07% | 84.62% | 93.5% | 86.67% | 100% | 83.33% | 96.25 |
| 118040 | RS Umum Universitas Riau | 3 | 2022 | 85.5% | 85% | 100% | 0% | 100% | 0% | 84.21% | 100% | 84.11% | 100% | 100% | 0% | 79 |
| 118041 | RS Ibu dan Anak Ibunda | 3 | 2022 | 79.75% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 98 |
| 118042 | RS Khusus Mata SMEC Pekanbaru | 3 | 2022 | 89% | 100% | 98.57% | 0% | 98.75% | 7.14% | 100% | 100% | 88% | 100% | 100% | 85.71% | 80 |
| 118043 | RS Eria | 3 | 2022 | 91% | 100% | 100% | 90% | 83.33% | 0% | 83.33% | 100% | 83.33% | 83.33% | 100% | 100% | 0 |
| 118044 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 3 | 2022 | 96.05% | 93% | 99.65% | 98.53% | 45.04% | 2.9% | 99.04% | 97.83% | 97.84% | 95.19% | 98.8% | 50% | 95 |
| 118045 | RS Umum Daerah Harapan dan Doa | 3 | 2022 | 97% | 100% | 96.21% | 75% | 82.55% | 3.12% | 88.32% | 100% | 85.05% | 89.54% | 91.85% | 88.46% | 84.58 |
| 118046 | RS Ibu dan Anak Mama | 3 | 2022 | 0% | 0% | 83.87% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 118047 | RS Ibu dan Anak Prima Qonita | 3 | 2022 | 91.67% | 100% | 100% | 100% | 86.72% | 33.33% | 82.51% | 100% | 99.22% | 0% | 86.67% | 100% | 90.8 |
| 118048 | RS Umum Permata Hati | 3 | 2022 | 88% | 100% | 100% | 100% | 96.77% | 3.33% | 80% | 100% | 90.67% | 92.5% | 100% | 100% | 0 |
| 118049 | RS Umum Daerah Tugu Jaya | 3 | 2022 | 95% | 100% | 100% | 0% | 88% | 0% | 83.33% | 100% | 92% | 84% | 100% | 80% | 82.5 |
| 118050 | Charitas Hospital Arga Makmur | 3 | 2022 | 92.86% | 100% | 100% | 0% | 80% | 18.18% | 47.67% | 100% | 91.19% | 0% | 100% | 0% | 99.46 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
