Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118101 | RS Pertamina Balikpapan | 8 | 2022 | - | 91.5% | 92% | 100% | 0% | 92.99% | 0% | 83.76% | 100% | 99.9% | 66% | 100% | 100% | 0 |
| 118102 | RS Umum Daerah Mitra Sehat | 8 | 2022 | - | 83.75% | 100% | 90.91% | 0% | 80.84% | 0% | 64.29% | 100% | 82.08% | 0% | 90% | 0% | 0 |
| 118103 | RS Jiwa Atma Husada Mahakam | 8 | 2022 | - | 91% | 100% | 100% | 0% | 98.35% | 0% | 100% | 100% | 100% | 98.46% | 100% | 100% | 0 |
| 118104 | RS Restu Ibu | 8 | 2022 | - | 89% | 86% | 100% | 41.67% | 92.47% | 8.01% | 80% | 100% | 93.82% | 0% | 100% | 100% | 0 |
| 118105 | RS Bhayangkara Balikpapan | 8 | 2022 | - | 93% | 100% | 100% | 100% | 90% | 0% | 85% | 100% | 90% | 88% | 100% | 100% | 0 |
| 118106 | Sentra Medika Hospital Minahasa Utara | 8 | 2022 | - | 97.32% | 97% | 100% | 83.33% | 83.38% | 11.67% | 96.92% | 100% | 93.55% | 90% | 100% | 100% | 0 |
| 118107 | RS Siloam Hospitals Balikpapan | 8 | 2022 | - | 86.79% | 93% | 97.18% | 0% | 51.82% | 17.19% | 79.4% | 100% | 89.14% | 84% | 100% | 85% | 0 |
| 118108 | RS Umum Daerah Maria Walanda Maramis | 8 | 2022 | - | 87.95% | 89% | 90.59% | 60% | 84.86% | 7.04% | 90.74% | 96.55% | 93.84% | 0% | 100% | 66.67% | 0 |
| 118109 | RS Umum Daerah Beriman | 8 | 2022 | - | 85.12% | 100% | 100% | 6.67% | 32.91% | 0% | 86.23% | 100% | 100% | 94.81% | 100% | 100% | 0 |
| 118110 | RS Hermina Balikpapan | 8 | 2022 | - | 88% | 95% | 100% | 100% | 79.33% | 0% | 95% | 100% | 93.39% | 100% | 100% | 100% | 0 |
| 118111 | RS Medika Utama Manggar | 8 | 2022 | - | 100% | 100% | 100% | 66.67% | 78.84% | 3.03% | 47.15% | 100% | 96.52% | 100% | 100% | 100% | 0 |
| 118112 | RS Kalooran | 8 | 2022 | - | 99.5% | 89% | 88.99% | 0% | 21.09% | 0% | 74.8% | 100% | 93.94% | 83.36% | 83.45% | 100% | 0 |
| 118113 | RS Umum Dirgahayu | 8 | 2022 | - | 87.28% | 91% | 100% | 64.29% | 91.5% | 29.48% | 78.69% | 98.33% | 98.9% | 0% | 100% | 100% | 0 |
| 118114 | RS Umum Daerah Amurang | 8 | 2022 | - | 88.5% | 93% | 98% | 0% | 90% | 0% | 90% | 88.89% | 100% | 90% | 80% | 100% | 0 |
| 118115 | RS Tk. II Dr. R. Hardjanto | 8 | 2022 | - | 94.05% | 94% | 100% | 0% | 95.49% | 0% | 91.11% | 100% | 81.97% | 93.18% | 100% | 50% | 0 |
| 118116 | RS Umum Daerah Pendau Tambu Kab Donggala | 8 | 2022 | - | 78.74% | 72% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118117 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 8 | 2022 | - | 73.33% | 100% | 100% | 0% | 88.24% | 0% | 100% | 100% | 59.83% | 100% | 100% | 100% | 0 |
| 118118 | RS Universitas Tanjungpura | 8 | 2022 | - | 92.09% | 100% | 92.05% | 100% | 42.74% | 0% | 86.36% | 100% | 92.9% | 0% | 92.05% | 100% | 0 |
| 118119 | RS Borneo Citra Medika | 8 | 2022 | - | 94.81% | 87% | 100% | 100% | 95.38% | 0% | 83.79% | 97.06% | 100% | 54.67% | 100% | 100% | 0 |
| 118120 | RS Umum Daerah H. Boejasin Pelaihari | 8 | 2022 | - | 80.62% | 82% | 87.07% | 100% | 72.22% | 9.3% | 94.38% | 100% | 96.6% | 0% | 74.55% | 100% | 0 |
| 118121 | RS Umum Daerah Kabelota | 8 | 2022 | - | 85% | 78% | 77.78% | 88.89% | 66.67% | 62.5% | 57.14% | 77.78% | 87.5% | 66.67% | 87.5% | 75% | 0 |
| 118122 | RS Mitra Medika Pontianak | 8 | 2022 | - | 68.85% | 87% | 100% | 100% | 98.74% | 0% | 68.33% | 100% | 98.51% | 100% | 100% | 87.5% | 62.88 |
| 118123 | RS Umum Daerah Morowali | 8 | 2022 | - | 96.72% | 100% | 100% | 100% | 80.81% | 0% | 94.35% | 100% | 99.41% | 100% | 100% | 85.38% | 0 |
| 118124 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 8 | 2022 | - | 91.92% | 98% | 97.53% | 100% | 100% | 0% | 94.43% | 100% | 99.99% | 100% | 93.67% | 100% | 0 |
| 118125 | RS Jiwa Kalawa Atei | 8 | 2022 | - | 89.29% | 100% | 100% | 0% | 65.24% | 0% | 100% | 99.11% | 100% | 100% | 100% | 0% | 0 |
| 118126 | RS Tk. IV 12.07.01 Singkawang | 8 | 2022 | - | 100% | 86% | 100% | 0% | 89.53% | 0% | 92.19% | 100% | 87.5% | 100% | 100% | 80% | 0 |
| 118127 | RS Siloam Palangka Raya | 8 | 2022 | - | 93.5% | 100% | 90% | 100% | 100% | 6.85% | 51.69% | 100% | 100% | 83.33% | 0% | 100% | 0 |
| 118128 | RS Primaya Betang Pambelum | 8 | 2022 | - | 97.2% | 95% | 100% | 100% | 91.12% | 0% | 100% | 100% | 98.71% | 85.71% | 100% | 100% | 0 |
| 118129 | RS Jiwa Provinsi Kalimantan Barat | 8 | 2022 | - | 82% | 90% | 100% | 0% | 97.66% | 0% | 65.12% | 100% | 95.47% | 87.5% | 27.91% | 100% | 76.61 |
| 118130 | RS Pratama dr. Abdul Chalik Masulili | 8 | 2022 | - | 90% | 100% | 100% | 0% | 98.43% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118131 | RS TK 4 Dr. Yanto, Sp.OT | 8 | 2022 | - | 89.5% | 100% | 100% | 0% | 100% | 0% | 25% | 100% | 99.23% | 83.33% | 100% | 100% | 0 |
| 118132 | RS Bhayangkara Palangka Raya | 8 | 2022 | - | 95.12% | 100% | 100% | 100% | 100% | 0% | 89.79% | 100% | 82.26% | 95.45% | 100% | 100% | 0 |
| 118133 | RS Umum Daerah Sultan Imanuddin | 8 | 2022 | - | 95% | 100% | 100% | 50% | 42.11% | 0% | 89.39% | 100% | 90.17% | 90% | 100% | 100% | 0 |
| 118134 | RS Umum Daerah Poso | 8 | 2022 | - | 87.43% | 100% | 100% | 100% | 47.3% | 0% | 89.37% | 100% | 82.69% | 0% | 100% | 83.33% | 0 |
| 118135 | RS Umum Daerah Dr Murjani Sampit | 8 | 2022 | - | 44.02% | 81% | 100% | 0% | 90.46% | 0% | 95.44% | 100% | 87.42% | 0% | 100% | 100% | 0 |
| 118136 | RS Islam PKU Muhammadiyah Palangka Raya | 8 | 2022 | - | 83.95% | 100% | 100% | 100% | 92.12% | 14.29% | 92.06% | 100% | 94.98% | 0% | 100% | 100% | 0 |
| 118137 | RS Umum Daerah Puruk Cahu | 8 | 2022 | - | 91.58% | 95% | 98.9% | 83.33% | 92% | 0% | 100% | 100% | 95% | 100% | 100% | 0% | 0 |
| 118138 | RS GKST Tentena | 8 | 2022 | - | 86.67% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 87 |
| 118139 | RS Umum Daerah Jaraga Sasameh | 8 | 2022 | - | 80.37% | 85% | 0% | 0% | 80.07% | 0% | 0% | 0% | 89.88% | 0% | 0% | 0% | 0 |
| 118140 | RS Umum Daerah Kuala Pembuang | 8 | 2022 | - | 89% | 100% | 100% | 100% | 84% | 3.7% | 100% | 100% | 62% | 100% | 100% | 100% | 77.9 |
| 118141 | RS Umum Daerah Hanau | 8 | 2022 | - | 79.5% | 81% | 100% | 100% | 95.89% | 0% | 100% | 100% | 100% | 75% | 100% | 0% | 0 |
| 118142 | RS Umum Daerah Muara Teweh | 8 | 2022 | - | 94.5% | 81% | 100% | 92.68% | 75.5% | 4.95% | 96.5% | 100% | 96% | 91.67% | 100% | 91.67% | 0 |
| 118143 | RS Umum Daerah Kolonodale | 8 | 2022 | - | 0% | 0% | 100% | 0% | 34.23% | 0% | 99.15% | 100% | 89.4% | 0% | 98.26% | 100% | 0 |
| 118144 | RS Umum Daerah Sukamara | 8 | 2022 | - | 92.11% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118145 | RS Umum Daerah Salabangkapaku | 8 | 2022 | - | 89.31% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118146 | RS Umum Daerah KH. Mansyur | 8 | 2022 | - | 43.5% | 48% | 80.6% | 100% | 71.43% | 0% | 68.57% | 75% | 87.39% | 0% | 100% | 0% | 0 |
| 118147 | RS Umum Daerah Dr. Soedarso Pontianak | 8 | 2022 | - | 94.91% | 91% | 98% | 22.22% | 92.86% | 0% | 98.39% | 100% | 73.33% | 0% | 100% | 100% | 0 |
| 118148 | RS Islam Yarsi Pontianak | 8 | 2022 | - | 82% | 0% | 98.32% | 50% | 0% | 1.52% | 48.82% | 100% | 79.98% | 0% | 92.86% | 76.92% | 0 |
| 118149 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 8 | 2022 | - | 98% | 100% | 100% | 100% | 97.01% | 0% | 99.73% | 100% | 99.08% | 90.28% | 100% | 100% | 0 |
| 118150 | RS Umum Daerah Luwuk | 8 | 2022 | - | 76% | 76% | 100% | 97.37% | 67.61% | 5.22% | 96.67% | 100% | 99.46% | 84% | 89.74% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.