Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118151 | RS Umum Pelita Insani | 8 | 2022 | - | 94.8% | 100% | 100% | 42.86% | 100% | 4.55% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 118152 | RS Umum Daerah Ratu Zalecha | 8 | 2022 | - | 86% | 100% | 100% | 16.67% | 36.17% | 1.55% | 87% | 100% | 98.38% | 89.09% | 100% | 100% | 0 |
| 118153 | RS Umum Ciputra Mitra Hospital | 8 | 2022 | - | 78.26% | 100% | 99.32% | 66.67% | 96.92% | 11.84% | 25.81% | 93.75% | 99.98% | 98.51% | 98.92% | 100% | 0 |
| 118154 | RS Jiwa Sambang Lihum | 8 | 2022 | - | 99.29% | 85% | 100% | 0% | 97.5% | 0% | 86.41% | 0% | 97.78% | 100% | 100% | 0% | 0 |
| 118155 | RS Bhayangkara Tarakan | 8 | 2022 | - | 0% | 0% | 93.55% | 0% | 87.04% | 0% | 66.67% | 0% | 100% | 0% | 0% | 0% | 0 |
| 118156 | RS Bersalin Jeumpa Pontianak | 8 | 2022 | - | 82.13% | 80% | 100% | 66.67% | 58.57% | 100% | 87.06% | 93.79% | 89.19% | 100% | 100% | 100% | 75.8 |
| 118157 | RS Tk. III 02.06.01 dr. Bratanata | 8 | 2022 | 01-09-2025 | 99.31% | 96% | 99.87% | 92.86% | 97.35% | 98.65% | 95.58% | 85.71% | 96.12% | 92.66% | 97.37% | 90% | |
| 118158 | RS Umum Awal Bros Pekanbaru | 8 | 2022 | - | 97.97% | 100% | 100% | 100% | 56.07% | 1.49% | 81.34% | 100% | 78.6% | 85.87% | 98% | 100% | 0 |
| 118159 | RS Umum Daerah Harapan dan Doa | 8 | 2022 | - | 95% | 96% | 99.07% | 87.5% | 66.56% | 0% | 92.56% | 100% | 83.1% | 93.32% | 95.52% | 100% | 0 |
| 118160 | RS Umum Daerah Gelumbang | 8 | 2022 | - | 29.5% | 80% | 100% | 0% | 100% | 0% | 0% | 0% | 41.67% | 0% | 100% | 100% | 0 |
| 118161 | RS Umum Daerah Mukomuko | 8 | 2022 | - | 90.5% | 97% | 72.6% | 100% | 96.29% | 0% | 96.3% | 65.38% | 96.8% | 36.36% | 0% | 0% | 0 |
| 118162 | RS Ibu dan Anak AL-Barra | 8 | 2022 | - | 85% | 100% | 100% | 88.89% | 86.84% | 5.56% | 77.78% | 100% | 100% | 82.11% | 100% | 0% | 0 |
| 118163 | RS Umum Daerah Kepahiang | 8 | 2022 | - | 88.35% | 84% | 96.29% | 92.86% | 84.67% | 0% | 96.37% | 89.29% | 97.7% | 81.82% | 100% | 100% | 0 |
| 118164 | RS Eria | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 90% | 93.33% | 100% | 100% | 0 |
| 118165 | RS Umum Daerah Raden Mattaher Jambi | 8 | 2022 | - | 94.28% | 97% | 96.71% | 59.18% | 57.72% | 1.81% | 81.01% | 100% | 96.35% | 0% | 89.1% | 100% | 0 |
| 118166 | RS Umum Daerah Semende Darat Laut | 8 | 2022 | - | 89.78% | 100% | 59.09% | 0% | 100% | 0% | 0% | 0% | 96.49% | 0% | 0% | 0% | 0 |
| 118167 | RS Umum Daerah Banyuasin | 8 | 2022 | - | 94.2% | 93% | 46.97% | 50% | 95.52% | 0% | 100% | 48.84% | 86.03% | 0% | 100% | 0% | 0 |
| 118168 | RS Ibu dan Anak Dwi Sari | 8 | 2022 | - | 100% | 100% | 100% | 57.69% | 97.7% | 2.44% | 91.1% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 118169 | RS Umum Daerah Bayung Lincir | 8 | 2022 | - | 78% | 96% | 92.97% | 100% | 76.74% | 0% | 96.22% | 100% | 88.95% | 95.65% | 95% | 83.33% | 0 |
| 118170 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 8 | 2022 | - | 94.5% | 96% | 100% | 100% | 91.15% | 0% | 100% | 100% | 100% | 71.88% | 100% | 0% | 0 |
| 118171 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 8 | 2022 | - | 88.95% | 94% | 89.62% | 100% | 78.73% | 2.82% | 87.34% | 100% | 91.99% | 81.82% | 55.24% | 0% | 0 |
| 118172 | RS Awal Bros A. Yani | 8 | 2022 | - | 84.05% | 96% | 100% | 83.33% | 73.2% | 0.66% | 73.15% | 100% | 95.85% | 91.43% | 99.86% | 100% | 0 |
| 118173 | RS Umum Daerah Sungai Lilin | 8 | 2022 | - | 85% | 80% | 100% | 96.88% | 60.5% | 2.56% | 100% | 100% | 80.08% | 87.62% | 100% | 100% | 0 |
| 118174 | RS Ibu dan Anak Moelia | 8 | 2022 | - | 89% | 100% | 100% | 100% | 85.09% | 1.92% | 90.21% | 100% | 89.29% | 82.81% | 100% | 100% | 83 |
| 118175 | RS Umum Daerah Hasanuddin Damrah Manna | 8 | 2022 | - | 92.5% | 100% | 100% | 100% | 96% | 0% | 88% | 100% | 94% | 96% | 100% | 92% | 0 |
| 118176 | RS As-syifa | 8 | 2022 | - | 100% | 100% | 100% | 100% | 77.63% | 0% | 82.87% | 100% | 97.42% | 39.06% | 100% | 100% | 0 |
| 118177 | RS Umum Sansani | 8 | 2022 | - | 100% | 100% | 94.41% | 100% | 95.93% | 2.27% | 100% | 76.92% | 88.74% | 100% | 100% | 100% | 0 |
| 118178 | RS Umum Daerah Sekayu | 8 | 2022 | - | 84.46% | 94% | 100% | 100% | 92.16% | 1.27% | 95.4% | 100% | 100% | 81.53% | 100% | 100% | 0 |
| 118179 | RS Umum Ummi Bengkulu | 8 | 2022 | - | 93.77% | 100% | 98.44% | 33.96% | 35.51% | 1.55% | 73.41% | 100% | 100% | 49.37% | 100% | 100% | 0 |
| 118180 | RS Umum Daerah Muara Beliti | 8 | 2022 | - | 85.5% | 100% | 100% | 0% | 86.67% | 0% | 96.43% | 100% | 88.27% | 86.36% | 100% | 0% | 0 |
| 118181 | RS Umum Pekanbaru Medical Center | 8 | 2022 | - | 79% | 99% | 100% | 0% | 83.46% | 5.71% | 76.17% | 100% | 93.98% | 0% | 100% | 0% | 0 |
| 118182 | RS Umum Daerah Arga Makmur | 8 | 2022 | - | 100% | 90% | 80% | 80% | 100% | 0% | 100% | 100% | 80% | 80% | 50% | 60% | 0 |
| 118183 | RS Jabal Rahmah Medika | 8 | 2022 | - | 94.97% | 100% | 95.5% | 100% | 77.4% | 0% | 85.18% | 100% | 100% | 79.82% | 94.36% | 100% | 0 |
| 118184 | Charitas Hospital Arga Makmur | 8 | 2022 | - | 88.57% | 100% | 100% | 0% | 90% | 0% | 96.58% | 100% | 90.9% | 0% | 100% | 0% | 0 |
| 118185 | RS Umum Daerah Lagita | 8 | 2022 | - | 89.5% | 100% | 100% | 16.67% | 89.47% | 0% | 90.91% | 100% | 93.33% | 0% | 100% | 83.33% | 0 |
| 118186 | RS Umum Lancang Kuning | 8 | 2022 | - | 98.51% | 100% | 100% | 83.33% | 90% | 0% | 88.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118187 | RS Umum Daerah Lahat | 8 | 2022 | - | 94.17% | 80% | 100% | 88.89% | 94.71% | 0% | 100% | 99.55% | 72.21% | 100% | 100% | 0% | 0 |
| 118188 | RS Umum Daerah Kaur | 8 | 2022 | - | 88.89% | 71% | 97.78% | 100% | 89.42% | 0% | 97.5% | 83.05% | 87.11% | 73.67% | 94.09% | 100% | 0 |
| 118189 | RS Ibu dan Anak Karunia Indah Medika | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 17.79% | 100% | 98.5% | 100% | 71.17% | 100% | 0 |
| 118190 | RS Umum Daerah Tais Kabupaten Seluma | 8 | 2022 | - | 71.5% | 81% | 90.62% | 0% | 88.73% | 0% | 100% | 100% | 96.42% | 0% | 80% | 0% | 0 |
| 118191 | RS Ibu dan Anak Andini | 8 | 2022 | - | 98.5% | 100% | 100% | 50% | 56.52% | 11.36% | 80.66% | 90% | 0% | 100% | 100% | 100% | 0 |
| 118192 | RS Umum Daerah Kabupaten Rejang Lebong | 8 | 2022 | - | 89.66% | 93% | 100% | 100% | 100% | 1.3% | 100% | 100% | 78.32% | 0% | 100% | 0% | 0 |
| 118193 | RS Umum Melati | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118194 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 8 | 2022 | - | 80.2% | 100% | 100% | 100% | 75.75% | 1.6% | 89.93% | 100% | 96.47% | 75.86% | 100% | 100% | 0 |
| 118195 | RS Siloam Jambi | 8 | 2022 | - | 92.76% | 100% | 94.94% | 100% | 40.4% | 0% | 75% | 100% | 97.28% | 68.42% | 94.44% | 100% | 0 |
| 118196 | RS Natar Medika | 8 | 2022 | - | 83% | 98% | 92.88% | 95% | 84.21% | 10.77% | 95.47% | 100% | 90.85% | 83.33% | 90.81% | 88.24% | 0 |
| 118197 | RS Umum Eka Hospital Pekanbaru | 8 | 2022 | - | 88.16% | 99% | 100% | 75% | 79.33% | 11.11% | 97.59% | 100% | 100% | 97.02% | 100% | 100% | 0 |
| 118198 | RS Rapha Theresia | 8 | 2022 | - | 90% | 89% | 100% | 100% | 94.19% | 0% | 84.21% | 100% | 100% | 0% | 100% | 0% | 0 |
| 118199 | RS Ibu Anak Hidayah Ibu | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 93.02% | 100% | 100% | 0% | 0 |
| 118200 | RS Umum Daerah Bandar Negara Husada | 8 | 2022 | - | 96.15% | 94% | 100% | 0% | 100% | 0% | 100% | 100% | 84.44% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.