Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118251 | RS Umum Dr. Noesmir Baturaja | 8 | 2022 | - | 94% | 100% | 100% | 80% | 84.09% | 0% | 85.13% | 100% | 93.84% | 92% | 0% | 0% | 0 |
| 118252 | RS Umum Daerah Pringsewu | 8 | 2022 | - | 79.35% | 83% | 83.33% | 0% | 57.86% | 9.09% | 99.3% | 100% | 86.52% | 86.67% | 100% | 100% | 0 |
| 118253 | RS Umum Santa Theresia | 8 | 2022 | - | 78.91% | 86% | 95.29% | 35.29% | 70.58% | 5.18% | 92.94% | 97% | 86.01% | 83.33% | 93.4% | 100% | 0 |
| 118254 | RS Ibu dan Anak Trinanda Palembang | 8 | 2022 | - | 83.02% | 100% | 87.03% | 100% | 95.04% | 0% | 80.33% | 0% | 100% | 100% | 100% | 0% | 0 |
| 118255 | Charitas Hospital Kenten | 8 | 2022 | - | 96.89% | 100% | 100% | 0% | 97.08% | 0% | 69.64% | 100% | 94.21% | 96.43% | 100% | 90% | 0 |
| 118256 | RS Umum Universitas Riau | 8 | 2022 | - | 87% | 96% | 100% | 0% | 100% | 0% | 88.89% | 100% | 83.88% | 100% | 100% | 0% | 74 |
| 118257 | RS Umum Myria Palembang | 8 | 2022 | - | 98.07% | 99% | 100% | 100% | 87.69% | 4% | 90.16% | 100% | 97.31% | 59.11% | 100% | 100% | 0 |
| 118258 | RS Bunda Medika Jakabaring | 8 | 2022 | - | 92.5% | 95% | 100% | 83.33% | 87.08% | 2.67% | 98.22% | 100% | 98.59% | 93.33% | 98.67% | 100% | 0 |
| 118259 | RS Hermina Pekanbaru | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 2.63% | 99.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118260 | RS Ibu dan Anak Mama | 8 | 2022 | - | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 118261 | RS Umum Daerah Palembang Bari | 8 | 2022 | - | 86.77% | 100% | 100% | 100% | 91.94% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 118262 | RS Umum Fadhilah Kota Prabumulih | 8 | 2022 | - | 95.5% | 100% | 68.8% | 22.22% | 90% | 85.71% | 76% | 100% | 94% | 0% | 95.33% | 100% | 0 |
| 118263 | RS Umum Pusri Palembang | 8 | 2022 | - | 90% | 91% | 100% | 50% | 92.31% | 0.58% | 49.72% | 100% | 90.59% | 100% | 100% | 100% | 0 |
| 118264 | RS Umum Daerah Gandus Palembang | 8 | 2022 | - | 70.18% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 118265 | Charitas Hospital Belitang | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.04% | 91.63% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118266 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 8 | 2022 | - | 79.5% | 100% | 87.21% | 0% | 89.32% | 0% | 100% | 100% | 100% | 97.3% | 0% | 100% | 0 |
| 118267 | RS Umum Islam Asy-Syifaa Bandar Jaya | 8 | 2022 | - | 89.11% | 90% | 90.12% | 100% | 86.13% | 7.94% | 35.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118268 | RS Khusus Mata Pekanbaru Eye Center | 8 | 2022 | - | 100% | 100% | 0% | 0% | 94.74% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 0 |
| 118269 | RS Siloam Sriwijaya Palembang | 8 | 2022 | - | 91.07% | 99% | 97% | 20% | 50.82% | 31.82% | 71.15% | 98.77% | 100% | 66.67% | 95.92% | 97.06% | 0 |
| 118270 | RS Umum Daerah Sukajadi | 8 | 2022 | - | 100% | 100% | 74.64% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 118271 | RS Umum Graha Mandiri | 8 | 2022 | - | 99.5% | 100% | 92% | 94% | 90% | 99% | 100% | 99% | 98% | 100% | 100% | 97.5% | 0 |
| 118272 | RS Umum Daerah Kabupaten Empat Lawang | 8 | 2022 | - | 87.06% | 94% | 100% | 100% | 92.15% | 1.92% | 92.12% | 100% | 98.34% | 88.46% | 97.72% | 100% | 0 |
| 118273 | RS Mitra Medika Batang Hari | 8 | 2022 | - | 79.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 118274 | RS Ibu dan Anak Az-Zahra Palembang | 8 | 2022 | - | 58% | 91% | 66.67% | 93.75% | 70.86% | 0% | 76.28% | 100% | 75.4% | 63.38% | 42.31% | 100% | 0 |
| 118275 | RS Ibu dan Anak Bunda Noni | 8 | 2022 | - | 74.5% | 100% | 100% | 62.5% | 91.23% | 0% | 80% | 100% | 100% | 100% | 100% | 0% | 73.3 |
| 118276 | RS Hermina Palembang | 8 | 2022 | - | 92.5% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 100% | 90.38% | 100% | 100% | 0 |
| 118277 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 8 | 2022 | - | 92.44% | 100% | 100% | 0% | 100% | 2.17% | 100% | 100% | 99.53% | 100% | 100% | 100% | 0 |
| 118278 | RS Umum Daerah Martapura | 8 | 2022 | - | 77.68% | 93% | 100% | 100% | 96.67% | 100% | 100% | 100% | 88.07% | 80% | 100% | 0% | 0 |
| 118279 | RS Khusus Mata SMEC Pekanbaru | 8 | 2022 | - | 99% | 100% | 100% | 0% | 100% | 10% | 100% | 100% | 93% | 100% | 100% | 100% | 0 |
| 118280 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 8 | 2022 | - | 96.38% | 93% | 100% | 50% | 31.23% | 0% | 98.61% | 100% | 99.54% | 100% | 99.29% | 100% | |
| 118281 | RS Ibu dan Anak Marissa Palembang | 8 | 2022 | - | 86.54% | 98% | 92.88% | 100% | 100% | 100% | 86.11% | 0% | 84.02% | 100% | 100% | 100% | 0 |
| 118282 | RS Pratama Pendopo | 8 | 2022 | - | 96% | 97% | 96.5% | 0% | 96.5% | 0% | 98% | 0% | 100% | 93.5% | 86.67% | 83% | 92 |
| 118283 | RS Islam At-Taqwa Gumawang | 8 | 2022 | - | 87.27% | 88% | 84.79% | 100% | 66.67% | 0% | 82.45% | 100% | 86.89% | 0% | 100% | 100% | 0 |
| 118284 | Aulia Hospital | 8 | 2022 | - | 87.19% | 0% | 99.33% | 40% | 55.29% | 79.49% | 63.64% | 100% | 98.8% | 88.37% | 95.29% | 100% | 0 |
| 118285 | RS Muhammadiyah Palembang | 8 | 2022 | - | 98.26% | 100% | 96.77% | 100% | 87.13% | 2.22% | 17.48% | 82.83% | 28.5% | 0% | 100% | 83.33% | 0 |
| 118286 | RS Umum Ar-Rasyid Palembang | 8 | 2022 | - | 80.65% | 100% | 100% | 57.14% | 55.08% | 0% | 83.33% | 77.27% | 95.17% | 80% | 100% | 100% | 0 |
| 118287 | RS Pertamina Dumai | 8 | 2022 | - | 96.74% | 98% | 100% | 0% | 83.98% | 0% | 64.2% | 100% | 95.44% | 86.21% | 100% | 100% | 0 |
| 118288 | RS Umum Daerah Muara Dua | 8 | 2022 | - | 81.3% | 85% | 98.48% | 100% | 4.97% | 0% | 75.06% | 100% | 95.99% | 0% | 62.88% | 0% | 0 |
| 118289 | RS Umum dr. AK. Gani Kota Palembang | 8 | 2022 | - | 89.34% | 91% | 100% | 100% | 65.57% | 0% | 81.4% | 94.74% | 97.29% | 100% | 100% | 100% | 0 |
| 118290 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 8 | 2022 | - | 78.5% | 100% | 100% | 100% | 60.51% | 5.41% | 100% | 100% | 97.95% | 94.34% | 100% | 0% | 0 |
| 118291 | RS Hermina OPI Jakabaring | 8 | 2022 | - | 86% | 100% | 100% | 93.33% | 73.33% | 2.5% | 90% | 100% | 99.95% | 80% | 100% | 100% | 0 |
| 118292 | RS AR Bunda Kota Lubuk Linggau | 8 | 2022 | - | 87.96% | 100% | 100% | 100% | 84.04% | 0% | 93.37% | 100% | 100% | 80.39% | 100% | 100% | 0 |
| 118293 | RS Umum Daerah Ogan Komering Ulu Timur | 8 | 2022 | - | 85.5% | 100% | 99.52% | 86.11% | 75.2% | 14.93% | 94.75% | 97.8% | 86.45% | 87.5% | 100% | 100% | 0 |
| 118294 | RS Ar-Royyan | 8 | 2022 | - | 85% | 90% | 100% | 85.71% | 80% | 0% | 65% | 100% | 80% | 80% | 95% | 90% | 80 |
| 118295 | RS Ibu dan Anak Zainab | 8 | 2022 | - | 76.25% | 93% | 100% | 100% | 78.15% | 0% | 84.56% | 100% | 99.14% | 100% | 100% | 100% | 0 |
| 118296 | RS Umum Daerah Mayjen H. A. Thalib | 8 | 2022 | - | 97.56% | 100% | 36.36% | 62.5% | 71.44% | 6.35% | 100% | 100% | 74.04% | 72.59% | 51.67% | 0% | 0 |
| 118297 | RS Bhayangkara M. Hasan Palembang | 8 | 2022 | - | 79.17% | 80% | 90.73% | 100% | 85.88% | 1.45% | 94.45% | 100% | 99.79% | 89.29% | 90.99% | 0% | 0 |
| 118298 | RS AR Bunda Kota Prabumulih | 8 | 2022 | - | 87.61% | 100% | 100% | 100% | 98.25% | 0% | 94.6% | 100% | 79.28% | 77.42% | 100% | 80% | 0 |
| 118299 | RS Graha Yasmine | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 93.33% | 100% | 100% | 100% | 100% | 90 |
| 118300 | RS Royal Prima | 8 | 2022 | - | 91.13% | 100% | 95.83% | 100% | 89.77% | 2.5% | 32.73% | 100% | 96.61% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.