Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118301 | RS Islam Siti Khadijah | 8 | 2022 | - | 99.56% | 100% | 100% | 0% | 100% | 0% | 97.87% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118302 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 8 | 2022 | - | 85.85% | 97% | 100% | % | 97.51% | % | 96.82% | 0% | 100% | 0% | 100% | 100% | 0 |
| 118303 | RS Umum Sriwijaya | 8 | 2022 | - | 86% | 100% | 100% | 20% | 75% | 0% | 78.49% | 100% | 97.97% | 75% | 90% | 100% | 0 |
| 118304 | RS Umum Charitas Hospital Palembang | 8 | 2022 | - | 89.4% | 95% | 99.58% | 100% | 79.12% | 0% | 65.44% | 100% | 97.9% | 0% | 100% | 96.15% | 0 |
| 118305 | RS Umum Daerah H. Hanafie | 8 | 2022 | 01-01-1970 | 87% | 100% | 100% | 100% | 96.04% | 0% | 94.57% | 99.5% | 87.77% | 100% | 100% | 100% | 0 |
| 118306 | RS Pelabuhan Palembang | 8 | 2022 | - | 86.93% | 100% | 100% | 100% | 89.26% | 0% | 62.1% | 100% | 99.28% | 90.36% | 100% | 100% | 0 |
| 118307 | RS Ibu dan Anak Tiara Fatrin Palembang | 8 | 2022 | - | 93.28% | 100% | 100% | 0% | 90.09% | 100% | 82.98% | 100% | 77.86% | 81.06% | 100% | 100% | 91 |
| 118308 | RS Umum Daerah Pratama Makarti Jaya | 8 | 2022 | - | 97.14% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 97.83% | 100% | 100% | 99.01 |
| 118309 | RS Umum Daerah Kota Prabumulih | 8 | 2022 | - | 81.3% | 92% | 96.82% | 84.62% | 85% | 5.17% | 87.72% | 91.67% | 92.27% | 82.86% | 92.73% | 81.25% | 0 |
| 118310 | RS Daerah Madani Kota Pekanbaru | 8 | 2022 | - | 85.28% | 96% | 100% | 0% | 81.82% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 118311 | RS Siloam Silampari | 8 | 2022 | - | 95% | 94% | 100% | 0% | 63.84% | 18.18% | 80.52% | 100% | 88.29% | 100% | 100% | 0% | 87 |
| 118312 | RS Merangin Medical Centre | 8 | 2022 | - | 83.16% | 90% | 88.89% | 100% | 91.94% | 0% | 84.4% | 85.71% | 100% | 90.91% | 100% | 100% | 0 |
| 118313 | RS Umum YK Madira Palembang | 8 | 2022 | - | 100% | 100% | 99% | 0% | 100% | 0% | 99% | 100% | 100% | 0% | 100% | 99% | 99 |
| 118314 | RS Umum Daerah Kolonel Abundjani/Bangko | 8 | 2022 | - | 84.54% | 95% | 100% | 100% | 86.63% | 0% | 99.51% | 100% | 97.18% | 0% | 97.45% | 0% | 0 |
| 118315 | RS Umum Daerah Haji Abdoel Madjid Batoe | 8 | 2022 | - | 88% | 98% | 100% | 100% | 92.5% | 0% | 89% | 100% | 100% | 87% | 100% | 100% | 0 |
| 118316 | RS Pertamina Kota Prabumulih | 8 | 2022 | - | 95.49% | 99% | 100% | 100% | 97% | 0% | 88.44% | 100% | 99.97% | 85.87% | 100% | 100% | 0 |
| 118317 | RS Umum Prima Pekanbaru | 8 | 2022 | - | 83% | 93% | 98.54% | 100% | 79.54% | 0.61% | 78.9% | 94.12% | 77.97% | 73.33% | 98.67% | 100% | 0 |
| 118318 | RS Umum Awal Bros Panam | 8 | 2022 | - | 85.52% | 100% | 100% | 100% | 68.06% | 4.46% | 95.22% | 100% | 100% | 96% | 100% | 100% | 0 |
| 118319 | RS Umum Bunda Palembang | 8 | 2022 | - | 85% | 82% | 94% | 87% | 85% | 7% | 75% | 90% | 84% | 84% | 95% | 100% | 0 |
| 118320 | RS Umum Permata Hati | 8 | 2022 | - | 72% | 100% | 79.5% | 100% | 63.34% | 0% | 93.01% | 100% | 100% | 100% | 85.1% | 100% | 0 |
| 118321 | RS Umum Karya Bhakti Pratiwi | 8 | 2022 | - | 81.5% | 95% | 99.25% | 100% | 45.19% | 20.98% | 60.79% | 92.71% | 99.7% | 94% | 100% | 100% | 0 |
| 118322 | RS Umum Daerah Johar Baru | 8 | 2022 | - | 92% | 94% | 100% | 0% | 89.3% | 0% | 76.81% | 100% | 92.24% | 75% | 100% | 100% | 0 |
| 118323 | RS Umum Meilia | 8 | 2022 | - | 84.5% | 94% | 98.71% | 100% | 63.38% | 1.8% | 34.16% | 100% | 96.39% | 89.29% | 100% | 100% | 0 |
| 118324 | RS Umum Pluit | 8 | 2022 | - | 99.8% | 100% | 100% | 0% | 64.55% | 0% | 68.4% | 100% | 100% | 97.87% | 100% | 100% | 0 |
| 118325 | RS Umum Permata Cirebon | 8 | 2022 | - | 100% | 97% | 100% | 0% | 64.14% | 0% | 71.28% | 100% | 100% | 0% | 98.35% | 72.97% | 90.15 |
| 118326 | RS Umum Pertamina Jaya | 8 | 2022 | - | 93.5% | 95% | 100% | 0% | 69.69% | 0% | 88.97% | 100% | 89.68% | 100% | 100% | 69.23% | 0 |
| 118327 | RS Umum Annisa | 8 | 2022 | - | 89.55% | 95% | 93.33% | 73.91% | 94.69% | 4.55% | 47.46% | 93.33% | 71.18% | 50% | 92.86% | 0% | 0 |
| 118328 | RS Khusus THT Bedah KL Proklamasi | 8 | 2022 | - | 89% | 85% | 100% | 100% | 94.56% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 0 |
| 118329 | RS Umum Primaya Evasari Hospital | 8 | 2022 | - | 92.35% | 100% | 97.6% | 100% | 75.56% | 0% | 75.81% | 100% | 96.33% | 0% | 100% | 100% | 0 |
| 118330 | RS Pertamina Cirebon | 8 | 2022 | 07-08-2024 | 91.5% | 100% | 100% | 100% | 89.84% | 0% | 69.11% | 100% | 80.1% | 93.75% | 100% | 0% | 0 |
| 118331 | RS Umum Kuningan Medical Center | 8 | 2022 | - | 70.08% | 78% | 87.5% | 100% | 36.49% | 0% | 86.4% | 18.18% | 85.3% | 60% | 93.28% | 100% | 0 |
| 118332 | RS Ibu dan Anak Tumbuh Kembang | 8 | 2022 | - | 84.84% | 84% | 100% | 100% | 82.79% | 0% | 65.5% | 100% | 82.86% | 42.86% | 100% | 100% | 0 |
| 118333 | RS Ibu dan Anak Family | 8 | 2022 | - | 94.3% | 98% | 99.39% | 0% | 100% | 1% | 81.82% | 100% | 88.98% | 85.71% | 97.17% | 100% | 0 |
| 118334 | RS Umum Daerah Majalaya | 8 | 2022 | - | 99.12% | 100% | 100% | 38.89% | 36.47% | 0.61% | 94.67% | 98.48% | 86.12% | 80% | 100% | 100% | 0 |
| 118335 | RS Umum Mitra Keluarga Kelapa Gading | 8 | 2022 | - | 98.4% | 96% | 100% | 0% | 56.54% | 0% | 87.51% | 100% | 100% | 90.62% | 100% | 100% | 0 |
| 118336 | RS Sentosa | 8 | 2022 | - | 100% | 100% | 100% | 52.17% | 70% | 5.88% | 49.36% | 100% | 98% | 0% | 99.55% | 100% | 0 |
| 118337 | RS Ibu dan Anak Tambak | 8 | 2022 | - | 96.11% | 100% | 100% | 100% | 100% | 0% | 42.42% | 100% | 88.43% | 100% | 100% | 100% | 0 |
| 118338 | RS Umum Satya Negara | 8 | 2022 | - | 88.97% | 98% | 100% | 0% | 83.93% | 12% | 63.97% | 100% | 92.63% | 100% | 100% | 100% | 0 |
| 118339 | RS Umum Daerah Tarakan | 8 | 2022 | - | 87.17% | 99% | 98.64% | 0% | 81.3% | 2.06% | 87.68% | 94.52% | 100% | 80% | 99.77% | 100% | 0 |
| 118340 | RS Paru Provinsi Jawa Barat | 8 | 2022 | - | 96.16% | 98% | 100% | 100% | 93.58% | 9.09% | 77.53% | 100% | 100% | 86.67% | 99.12% | 100% | 0 |
| 118341 | RS Umum Daerah Tanah Abang | 8 | 2022 | - | 88.24% | 90% | 100% | 0% | 82.14% | 0% | 84.62% | 100% | 89.9% | 100% | 100% | 0% | 0 |
| 118342 | RS EMC Sentul | 8 | 2022 | - | 94.29% | 100% | 100% | 0% | 97.84% | 9.09% | 49.03% | 100% | 95.82% | 87.32% | 100% | 100% | 0 |
| 118343 | RS Umum Khalishah | 8 | 2022 | - | 89% | 94% | 100% | 100% | 74% | 100% | 66.67% | 100% | 76.74% | 71.43% | 100% | 0% | 0 |
| 118344 | RS Mitra Husada Ciawigebang | 8 | 2022 | - | 78.85% | 74% | 85.71% | 0% | 61.05% | 0% | 2.75% | 61.29% | 89.56% | 87.21% | 75% | 100% | 0 |
| 118345 | RS Pasar Minggu Cirebon | 8 | 2022 | - | 26.5% | 100% | 92.19% | 45.45% | 100% | 5.08% | 91.36% | 100% | 58.14% | 80.33% | 96.32% | 86.67% | 73.81 |
| 118346 | RS Umum Daerah Kemayoran | 8 | 2022 | - | 96% | 85% | 100% | 0% | 100% | 7.14% | 93.07% | 100% | 98.63% | 100% | 100% | 100% | 0 |
| 118347 | RS Umum Family Medical Center | 8 | 2022 | - | 90.45% | 100% | 100% | 88.89% | 100% | 1.75% | 85.47% | 100% | 81.6% | 76% | 100% | 100% | 0 |
| 118348 | RS Umum Bhayangkara Indramayu | 8 | 2022 | - | 83.61% | 87% | 100% | 100% | 40.91% | 0% | 61.29% | 100% | 99.68% | 0% | 100% | 100% | 0 |
| 118349 | RS Menteng Mitra Afia | 8 | 2022 | - | 98.41% | 100% | 100% | 100% | 97.71% | 1.94% | 73.08% | 100% | 81.66% | 0% | 100% | 100% | 0 |
| 118350 | RS Umum Daerah Sawah Besar | 8 | 2022 | - | 74.61% | 100% | 100% | 0% | 90.24% | 0% | 62.93% | 100% | 82.29% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.