Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118651 | RS Umum Az-Zuhra | 8 | 2022 | - | 88.67% | 100% | 88.37% | 100% | 100% | 2.47% | 86.67% | 100% | 100% | 77.27% | 100% | 0% | 0 |
| 118652 | RS Umum Mitra Sejati | 8 | 2022 | - | 87.38% | 95% | 96.52% | 80.6% | 72.65% | 3.34% | 51.16% | 88.14% | 99.87% | 65.71% | 94.19% | 69.23% | 0 |
| 118653 | RS Umum Universitas Sumatera Utara | 8 | 2022 | - | 96.5% | 76% | 100% | 100% | 82.55% | 1.84% | 55.9% | 80.25% | 100% | 83.78% | 100% | 100% | 0 |
| 118654 | RS Umum Metta Medika | 8 | 2022 | - | 73.68% | 84% | 91.71% | 75% | 94.2% | 3.7% | 86.34% | 100% | 85.93% | 83.33% | 97.5% | 100% | 0 |
| 118655 | RS Ibu dan Anak Keluarga Desa | 8 | 2022 | - | 96.03% | 98% | 93.22% | 100% | 98.87% | 100% | 87.29% | 100% | 96.34% | 100% | 98.13% | 100% | 0 |
| 118656 | RS Ibu dan Anak ABBY | 8 | 2022 | - | 0% | 0% | 100% | 0% | 89.84% | 0% | 81.25% | 0% | 0% | 0% | 0% | 100% | 0 |
| 118657 | RS Khusus Bedah Kartika Docta | 8 | 2022 | - | 96.93% | 100% | 100% | 0% | 98.67% | 0% | 100% | 0% | 95.67% | 0% | 100% | 0% | 0 |
| 118658 | RS Tk. IV 01.07.01 | 8 | 2022 | - | 88.17% | 96% | 93.79% | 0% | 36.36% | 3.96% | 84.38% | 100% | 89.75% | 80.43% | 93.53% | 94.12% | 0 |
| 118659 | RS Umum Elpi Al Azis | 8 | 2022 | - | 84.79% | 96% | 96.89% | 0% | 80.43% | 0% | 86.44% | 100% | 99.47% | 94.01% | 87.64% | 100% | 0 |
| 118660 | RS Umum Daerah Langsa | 8 | 2022 | - | 58.83% | 57% | 92.27% | 85.71% | 47.48% | 0% | 91.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118661 | RS Umum Daerah Tengku Sulung | 8 | 2022 | - | 88.15% | 81% | 90.12% | 77.78% | 92.99% | 0% | 100% | 100% | 88.57% | 100% | 100% | 0% | 0 |
| 118662 | RS Umum Efarina Etaham | 8 | 2022 | - | 89% | 89% | 82.22% | 70% | 86.17% | 2.86% | 83.33% | 100% | 96.15% | 81.67% | 76.22% | 100% | 0 |
| 118663 | RS Ibu dan Anak Siti Hawa | 8 | 2022 | - | 98.49% | 100% | 100% | 50% | 80% | 0% | 82.31% | 100% | 93.72% | 100% | 100% | 0% | 0 |
| 118664 | RS Umum Mitra Medika Amplas | 8 | 2022 | - | 84.48% | 100% | 100% | 0% | 52.36% | 0% | 80.25% | 100% | 100% | 71.43% | 74.51% | 100% | 0 |
| 118665 | RS Umum Nuraini | 8 | 2022 | - | 88.38% | 87% | 100% | 80% | 96.01% | 5% | 94.35% | 96.3% | 91.76% | 90.91% | 100% | 100% | 9 |
| 118666 | RS Umum Daerah Dr. Achmad Mochtar | 8 | 2022 | - | 98.5% | 100% | 100% | 100% | 37.99% | 2.18% | 100% | 100% | 96.95% | 44.93% | 100% | 100% | 0 |
| 118667 | RS Umum Semen Padang Hospital | 8 | 2022 | - | 82.2% | 100% | 100% | 100% | 23.53% | 14.37% | 7.68% | 100% | 84.74% | 0% | 100% | 100% | 0 |
| 118668 | RS Umum Pelita | 8 | 2022 | - | 94.5% | 100% | 100% | 100% | 56.67% | 0% | 80% | 100% | 81% | 71.43% | 70% | 100% | 0 |
| 118669 | RS Umum Hermina Medan | 8 | 2022 | - | 97.97% | 99% | 95.13% | 85.54% | 20% | 2.67% | 82.31% | 100% | 100% | 90.32% | 100% | 100% | 0 |
| 118670 | RS Umum Daerah Dr. Djasamen Saragih | 8 | 2022 | - | 61.62% | 67% | 100% | 100% | 0% | 0% | 97.69% | 100% | 100% | 86.96% | 100% | 0% | 0 |
| 118671 | RS Umum Ibnu Sina Kota Payakumbuh | 8 | 2022 | - | 89% | 100% | 98.52% | 50% | 94% | 1.79% | 69.79% | 100% | 85.77% | 85% | 100% | 100% | 0 |
| 118672 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 8 | 2022 | - | 83.66% | 92% | 100% | 100% | 57.62% | 0% | 97.96% | 100% | 98.83% | 58.44% | 100% | 0% | 0 |
| 118673 | RS Jiwa Menur | 8 | 2022 | - | 97.88% | 100% | 100% | 0% | 88.57% | 0% | 81.3% | 100% | 93.31% | 98.27% | 100% | 0% | 0 |
| 118674 | RS Permata Hati Lamongan | 8 | 2022 | 04-06-2024 | 85.5% | 100% | 100% | 0% | 86.67% | 0% | 81.03% | 100% | 85% | 100% | 100% | 100% | 96 |
| 118675 | RS Islam Hasanah Muhammadiyah | 8 | 2022 | - | 98.46% | 94% | 99.14% | 0% | 71.75% | 0% | 43.07% | 100% | 99.3% | 100% | 99.54% | 100% | 0 |
| 118676 | RS Umum Daerah Dr. R. Koesma Tuban | 8 | 2022 | - | 96.45% | 91% | 94.29% | 84% | 78.21% | 0.2% | 98.48% | 73.45% | 86.35% | 85.19% | 83.33% | 100% | 0 |
| 118677 | RS Umum Daerah Malingping | 8 | 2022 | - | 54.86% | 90% | 95.57% | 100% | 12.03% | 4.55% | 90.24% | 100% | 90.06% | 97.06% | 96% | 100% | 0 |
| 118678 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 8 | 2022 | - | 82.79% | 82% | 99.8% | 0% | 84.19% | 2.04% | 100% | 100% | 87.02% | 98.31% | 88.46% | 100% | 0 |
| 118679 | RS Umum Muhammadiyah Lamongan | 8 | 2022 | 01-01-1970 | 91.97% | 100% | 97.56% | 0% | 77.23% | 0% | 77.98% | 97.83% | 99.92% | 73.24% | 100% | 100% | 0 |
| 118680 | RS Umum dr. Etty Asharto Batu | 8 | 2022 | - | 93% | 91% | 100% | 100% | 72% | 0% | 72% | 100% | 100% | 42% | 100% | 82% | 0 |
| 118681 | RS Umum Daerah Kota Malang | 8 | 2022 | - | 86.18% | 100% | 100% | 0% | 94.75% | 2.22% | 98.4% | 100% | 95.08% | 81.25% | 100% | 100% | 0 |
| 118682 | RS Umum Panti Nirmala | 8 | 2022 | - | 99.74% | 100% | 99.74% | 100% | 100% | 0% | 89.47% | 100% | 99.74% | 85.26% | 99.67% | 100% | 0 |
| 118683 | RS Muhammadiyah Kalikapas Lamongan | 8 | 2022 | - | 94.05% | 96% | 100% | 0% | 86.06% | 0% | 67.68% | 100% | 100% | 84.21% | 100% | 100% | 0 |
| 118684 | RS Abdurrahman Syamsuri (Arsy) | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 76.21% | 80% | 100% | 0.15% | 0 |
| 118685 | RS Umum Daerah Dr. Saiful Anwar | 8 | 2022 | - | 92.53% | 94% | 99.6% | 16.67% | 67.95% | 4.97% | 70.12% | 99.27% | 99.42% | 0% | 96.17% | 100% | 0 |
| 118686 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 8 | 2022 | - | 57.01% | 100% | 98.88% | 25% | 46.08% | 0.52% | 93.89% | 100% | 67.5% | 100% | 100% | 100% | 0 |
| 118687 | RS Selaras | 8 | 2022 | - | 87.5% | 93% | 100% | 13.64% | 99.75% | 0% | 100% | 100% | 99.76% | 100% | 100% | 0% | 0 |
| 118688 | RS PKU Muhammadiyah Surabaya | 8 | 2022 | - | 95% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 100% | 100% | 85% | 0 |
| 118689 | RS Umum Daerah Ngimbang | 8 | 2022 | - | 76.65% | 84% | 87.02% | 75% | 71.9% | 9.32% | 84.07% | 93.75% | 75.07% | 83.33% | 99.31% | 82.19% | 0 |
| 118690 | RS Semen Gresik | 8 | 2022 | 02-05-2024 | 100% | 100% | 100% | 100% | 92.74% | 1.02% | 71.43% | 100% | 80.5% | 85.62% | 98.24% | 100% | 0 |
| 118691 | RS Umum Muhammadiyah Kalitidu | 8 | 2022 | - | 86.1% | 96% | 100% | 100% | 96.36% | 0% | 78.49% | 100% | 99.12% | 76.47% | 100% | 100% | 0 |
| 118692 | RS Ibu dan Anak Bunda Sejahtera | 8 | 2022 | - | 98.69% | 99% | 100% | 57.14% | 86.39% | 0% | 57.19% | 100% | 94.96% | 100% | 100% | 100% | 0 |
| 118693 | RS Ibu dan Anak Melinda | 8 | 2022 | - | 99.55% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 118694 | RS Ibu dan Anak Ferina | 8 | 2022 | - | 68.96% | 98% | 100% | 100% | 72.05% | 0% | 92.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118695 | RS Umum Daerah Ibnu Sina Kab. Gresik | 8 | 2022 | - | 100% | 100% | 100% | 100% | 89.06% | 0.41% | 94.18% | 98.92% | 88.67% | 100% | 100% | 100% | 0 |
| 118696 | RS Ichsan Medical Center | 8 | 2022 | - | 100% | 100% | 100% | 100% | 97.14% | 1.19% | 62.64% | 100% | 87.37% | 100% | 100% | 100% | 0 |
| 118697 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 8 | 2022 | - | 89.71% | 88% | 99.97% | 100% | 84.8% | 0.57% | 85.47% | 87.07% | 96.51% | 100% | 99.37% | 100% | 0 |
| 118698 | RS Katolik Budi Rahayu | 8 | 2022 | - | 60% | 98% | 100% | 0% | 96.05% | 0% | 61.96% | 100% | 97.97% | 64.29% | 100% | 0% | 0 |
| 118699 | RS Permata Hati | 8 | 2022 | - | 100% | 96% | 100% | 12.5% | 96.39% | 100% | 95.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118700 | RS Umum Islam Surabaya Jemursari | 8 | 2022 | - | 90.06% | 84% | 100% | 100% | 88.46% | 1.37% | 99.66% | 100% | 87.84% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.