Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118801 | RS Umum Randegansari Husada | 8 | 2022 | - | 93.5% | 94% | 96.03% | 87.5% | 95.06% | 6.9% | 93.88% | 95.12% | 75.34% | 80.5% | 85.37% | 100% | 0 |
| 118802 | RS Ibu dan Anak Nur Ummi Numbi | 8 | 2022 | - | 94.83% | 98% | 100% | 100% | 91.08% | 0% | 77.94% | 100% | 91.95% | 92.86% | 100% | 92.31% | 0 |
| 118803 | RS Umum Islam Aisyiyah Malang | 8 | 2022 | - | 87.01% | 100% | 100% | 0% | 39.25% | 0% | 52.06% | 95.96% | 91.55% | 100% | 99.04% | 100% | 0 |
| 118804 | RS Umum Daerah dr. H. Moh. Anwar | 8 | 2022 | - | 86.06% | 82% | 100% | 100% | 84.69% | 0% | 82.93% | 89.29% | 90.13% | 94.59% | 100% | 0% | 0 |
| 118805 | RS Umum Lavalette Malang | 8 | 2022 | - | 98.56% | 100% | 99.89% | 100% | 100% | 0% | 70.69% | 98.89% | 97.82% | 87.93% | 99.89% | 100% | 0 |
| 118806 | RS Petrokimia Gresik | 8 | 2022 | - | 95.25% | 98% | 100% | 100% | 98.44% | 0% | 78.87% | 100% | 99.66% | 88.89% | 100% | 100% | 0 |
| 118807 | RS Bunda | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 62.86% | 100% | 95.46% | 100% | 100% | 100% | 0 |
| 118808 | RS Mitra Keluarga Kenjeran | 8 | 2022 | - | 97.7% | 93% | 100% | 100% | 58.06% | 0% | 87.77% | 100% | 100% | 0% | 95.3% | 96.43% | 0 |
| 118809 | RS Ibu dan Anak Melati Husada | 8 | 2022 | - | 100% | 100% | 100% | 100% | 88.89% | 15% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118810 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 8 | 2022 | - | 94.67% | 94% | 93.14% | 100% | 75% | 0% | 75.38% | 100% | 86.25% | 65.45% | 100% | 70.67% | 0 |
| 118811 | RS Orthopedi dan Traumatologi Surabaya | 8 | 2022 | - | 96.69% | 100% | 100% | 0% | 75.12% | 4.6% | 44.95% | 100% | 100% | 0% | 100% | 100% | 0 |
| 118812 | RS Mata Masyarakat Jawa Timur | 8 | 2022 | - | 98% | 100% | 100% | % | 92.15% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 118813 | RS Ibu dan Anak Muhammadiyah Malang | 8 | 2022 | - | 94.33% | 100% | 100% | 100% | 88.86% | 0% | 32.73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118814 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 8 | 2022 | - | 90% | 100% | 99.98% | 50% | 100% | 0% | 98.64% | 98.13% | 98.08% | 77.63% | 99.12% | 100% | 0 |
| 118815 | RS Muhammadiyah Gresik | 8 | 2022 | - | 97.52% | 98% | 100% | 100% | 100% | 0% | 46.95% | 100% | 98.28% | 100% | 100% | 100% | 0 |
| 118816 | RS Umum Mabarrot MWC NU | 8 | 2022 | - | 84.93% | 95% | 100% | 0% | 85.71% | 0% | 38.78% | 100% | 96.88% | 100% | 81.21% | 100% | 0 |
| 118817 | RS Umum Daerah Dr. Soetomo | 8 | 2022 | - | 88.11% | 100% | 99.61% | 100% | 87.09% | 4.67% | 73.66% | 100% | 98.26% | 72.73% | 98.24% | 100% | 0 |
| 118818 | RS Umum Mitra Keluarga Surabaya | 8 | 2022 | - | 100% | 100% | 100% | 100% | 95.26% | 2.46% | 96.06% | 100% | 99.92% | 0% | 100% | 100% | 0 |
| 118819 | RS Umum Daha Husada | 8 | 2022 | - | 94.76% | 85% | 95.12% | 0% | 96.51% | 0% | 92.93% | 100% | 83.32% | 100% | 99.07% | 100% | 0 |
| 118820 | RS Umum Ratih | 8 | 2022 | - | 93.5% | 96% | 100% | 100% | 76.67% | 0% | 80% | 100% | 98.46% | 100% | 100% | 100% | 0 |
| 118821 | RS Umum Daerah Gambiran | 8 | 2022 | - | 71.89% | 91% | 98.92% | 0% | 71.93% | 19.77% | 92.42% | 100% | 98.94% | 95.83% | 95.95% | 100% | 0 |
| 118822 | RS Umum Al-Irsyad Surabaya | 8 | 2022 | - | 95.04% | 100% | 100% | 0% | 63.97% | 0% | 29.56% | 98.59% | 86.74% | 93.46% | 100% | 85.71% | 0 |
| 118823 | RS Umum Persada Hospital | 8 | 2022 | - | 89.66% | 95% | 100% | 100% | 81.46% | 0% | 69.73% | 100% | 98.48% | 99.38% | 100% | 100% | 0 |
| 118824 | RS Wiyung Sejahtera | 8 | 2022 | - | 84.08% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 118825 | RS Ibu dan Anak Graha Medika | 8 | 2022 | - | 96.62% | 100% | 100% | 93.33% | 87.97% | 3.16% | 80.54% | 100% | 77.51% | 97.44% | 100% | 100% | 0 |
| 118826 | RS Husada Utama Surabaya | 8 | 2022 | - | 98.84% | 98% | 100% | 100% | 80% | 2.69% | 83.93% | 100% | 100% | 74.51% | 100% | 100% | 0 |
| 118827 | RS Primasatya Husada Citra (PHC) Surabaya | 8 | 2022 | - | 86.67% | 100% | 100% | 100% | 88.85% | 0.93% | 72.32% | 99.42% | 99.98% | 91.11% | 100% | 100% | 0 |
| 118828 | RS Umum Wali Songo I | 8 | 2022 | - | 92.5% | 93% | 93.75% | 90% | 92.5% | 0% | 76.25% | 90% | 90% | 68.75% | 98.75% | 81.25% | 0 |
| 118829 | RS Gotong Royong | 8 | 2022 | - | 95% | 100% | 100% | 96.15% | 100% | 0.96% | 70.08% | 100% | 89.1% | 100% | 100% | 100% | 0 |
| 118830 | RS Ibu dan Anak Aisyiyah | 8 | 2022 | - | 90% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 100% | 98.08% | 100% | 0% | 0 |
| 118831 | RS Umum Wates Husada | 8 | 2022 | - | 76.77% | 78% | 100% | 0% | 100% | 0% | 65.57% | 100% | 99.57% | 37.04% | 100% | 100% | 0 |
| 118832 | RS Ibu dan Anak Cempaka Putih Permata | 8 | 2022 | - | 94% | 92% | 54.55% | 100% | 94.12% | 0% | 100% | 100% | 99.4% | 0% | 100% | 100% | 0 |
| 118833 | RS Umum Bhayangkara Kediri | 8 | 2022 | - | 93.96% | 100% | 100% | 80% | 81.37% | 0% | 97.44% | 100% | 100% | 91.57% | 100% | 100% | 0 |
| 118834 | RS Umum Panti Waluya Sawahan Malang | 8 | 2022 | - | 91.12% | 98% | 97.54% | 0% | 86% | 3.33% | 83.51% | 100% | 59.2% | 100% | 96.13% | 100% | 0 |
| 118835 | RS Umum Santa Clara | 8 | 2022 | - | 77.86% | 83% | 99.87% | 0% | 98.25% | 2.48% | 66.56% | 100% | 90.86% | 0% | 99.18% | 100% | 0 |
| 118836 | RS Umum Royal Surabaya | 8 | 2022 | - | 85.75% | 89% | 100% | 0% | 8.92% | 0% | 65.03% | 100% | 99.97% | 83.33% | 98.01% | 100% | 0 |
| 118837 | RS Umum Lirboyo | 8 | 2022 | - | 85% | 100% | 83.5% | 100% | 72.66% | 0% | 73.81% | 100% | 96.04% | 77.78% | 91.18% | 100% | 0 |
| 118838 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 8 | 2022 | - | 85% | 100% | 100% | 0% | 91.93% | 100% | 100% | 100% | 95.96% | 0% | 0% | 100% | 0 |
| 118839 | RS Umum Siloam Hospitals Surabaya | 8 | 2022 | - | 99.34% | 100% | 100% | 0% | 74.07% | 4.76% | 57.89% | 100% | 98.04% | 100% | 98.96% | 89.76% | 0 |
| 118840 | RS Eka Husada | 8 | 2022 | - | 81.02% | 100% | 100% | 0% | 21.36% | 0% | 70.66% | 100% | 91.38% | 0% | 100% | 96.67% | 0 |
| 118841 | RS Umum Daerah dr. Mohamad Soewandhie | 8 | 2022 | - | 94.5% | 98% | 99.51% | 0% | 91.75% | 0.62% | 79.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118842 | RS Umum Daerah Syarifah Ambami Rato Ebu | 8 | 2022 | - | 85.83% | 99% | 96% | 100% | 80.07% | 0.97% | 81.24% | 100% | 84.2% | 100% | 97% | 100% | 0 |
| 118843 | RS Katolik St. Vincentius a Paulo | 8 | 2022 | - | 91.38% | 98% | 99.76% | 0% | 88.28% | 11.04% | 88.38% | 100% | 96.86% | 0% | 100% | 66.67% | 0 |
| 118844 | RS Umum Sumekar | 8 | 2022 | - | 89.08% | 100% | 100% | 100% | 81.32% | 0% | 100% | 100% | 96.45% | 0% | 100% | 87.93% | 0 |
| 118845 | RS Onkologi | 8 | 2022 | - | 86.12% | 100% | 100% | 0% | 52.31% | 0% | 74.69% | 100% | 99.03% | 100% | 100% | 100% | 0 |
| 118846 | RS Ibu dan Anak Pura Raharja | 8 | 2022 | - | 90.02% | 100% | 100% | 100% | 91.92% | 99.1% | 100% | 100% | 80.44% | 92.82% | 100% | 100% | 0 |
| 118847 | RS TK. IV 05.07.02 Kediri | 8 | 2022 | - | 81.56% | 95% | 94.29% | 100% | 70.04% | 100% | 65.84% | 100% | 86.28% | 0% | 91.52% | 100% | 0 |
| 118848 | RS Umum Surya Husadha | 8 | 2022 | - | 97.33% | 100% | 100% | 100% | 96.58% | 0% | 96.86% | 100% | 95.82% | 97.89% | 100% | 100% | 0 |
| 118849 | RS Melati | 8 | 2022 | - | 99.67% | 100% | 100% | 100% | 71.93% | 0% | 42.74% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 118850 | RS Murni Teguh Ciledug | 8 | 2022 | - | 99% | 100% | 100% | 100% | 98.46% | 1.49% | 61.33% | 100% | 64.33% | 77.78% | 71.37% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.