Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118851 | RS Umum Daerah Pakuhaji | 8 | 2022 | - | 100% | 100% | 99.5% | 100% | 85.11% | 0% | 100% | 100% | 99.97% | 100% | 97.42% | 100% | 0 |
| 118852 | RS Ibu dan Anak Puri Bunda | 8 | 2022 | - | 98.15% | 100% | 100% | 100% | 82.25% | 4% | 81% | 100% | 99.65% | 100% | 100% | 100% | 0 |
| 118853 | RS Umum Waikabubak | 8 | 2022 | - | 83.81% | 92% | 95.1% | 100% | 74.66% | 4% | 99.86% | 92.16% | 96.08% | 86.27% | 96.34% | 100% | 0 |
| 118854 | RS Umum Daerah Awet Muda Narmada | 8 | 2022 | - | 88% | 88% | 100% | 100% | 100% | 0% | 99.23% | 100% | 77% | 75% | 100% | 100% | 0 |
| 118855 | RS Umum Daerah Waingapu | 8 | 2022 | - | 88.5% | 93% | 100% | 0% | 90% | 0% | 100% | 100% | 84.78% | 0% | 40% | 100% | 0 |
| 118856 | RS Siloam Hospitals Kelapa Dua | 8 | 2022 | - | 88.58% | 100% | 92% | % | 31.71% | 28.12% | 80% | 98.99% | 100% | 100% | 92% | 83.33% | 0 |
| 118857 | RS Ciputra | 8 | 2022 | - | 73.76% | 100% | 94.44% | 100% | 71.81% | 11.4% | 64.23% | 100% | 100% | 95% | 100% | 100% | 0 |
| 118858 | RS Umum Daerah Patut Patuh Patju | 8 | 2022 | - | 96.47% | 97% | 100% | 94.12% | 90.8% | 2.6% | 100% | 100% | 90.74% | 87.16% | 100% | 100% | 0 |
| 118859 | RS Mitra Keluarga Gading Serpong | 8 | 2022 | - | 99.08% | 98% | 100% | 100% | 100% | 100% | 89.98% | 100% | 100% | 89.36% | 100% | 100% | 0 |
| 118860 | RS Metro Medika | 8 | 2022 | - | 81.15% | 78% | 87.32% | 82.35% | 74% | 4.76% | 84.51% | 100% | 79.96% | 91.55% | 98.59% | 100% | 0 |
| 118861 | RS Mayapada | 8 | 2022 | - | 0% | 99% | 100% | 100% | 86.29% | 4.84% | 89.29% | 94.59% | 100% | 0% | 100% | 100% | 0 |
| 118862 | RS Harapan Keluarga | 8 | 2022 | - | 97.5% | 100% | 99.22% | 100% | 94.41% | 1.54% | 85.58% | 100% | 93.33% | 92.67% | 100% | 86% | 0 |
| 118863 | RS Bhayangkara Denpasar | 8 | 2022 | - | 87.82% | 100% | 99.37% | 100% | 100% | 6.58% | 65.55% | 100% | 99.55% | 100% | 100% | 100% | 0 |
| 118864 | RS Kristen Lende Moripa | 8 | 2022 | - | 86.22% | 81% | 57.91% | 100% | 86.45% | 3.65% | 82.04% | 100% | 61.56% | 0% | 76.32% | 0% | 0 |
| 118865 | RS Ibu dan Anak Ilanur | 8 | 2022 | - | 87% | 86% | 99.85% | 100% | 86.78% | 0% | 63.07% | 100% | 100% | 0% | 91.69% | 100% | 0 |
| 118866 | RS UniMedika Sepatan | 8 | 2022 | - | 80.5% | 84% | 100% | 8.33% | 63.82% | 2% | 20.81% | 100% | 79.21% | 0% | 100% | 100% | 99 |
| 118867 | RS Kristen Lindimara | 8 | 2022 | - | 91% | 98% | 100% | 0% | 100% | 60% | 96.88% | 100% | 100% | 56.67% | 100% | 100% | 0 |
| 118868 | RS Umum Dr TC Hillers Maumere | 8 | 2022 | - | 86.5% | 98% | 88.68% | 88.89% | 13.77% | 0% | 100% | 0% | 0% | 0% | 98.45% | 0% | 0 |
| 118869 | RS Khusus Mata Ramata | 8 | 2022 | - | 89% | 100% | 85.48% | 0% | 93.29% | 17.35% | 76.32% | 0% | 65.17% | 46.67% | 100% | 100% | 0 |
| 118870 | RS Umum Daerah Bali Mandara Provinsi Bali | 8 | 2022 | - | 88.35% | 100% | 99.04% | 100% | 62.86% | 0.91% | 98.84% | 100% | 100% | 0% | 100% | 100% | 0 |
| 118871 | RS Umum Daerah Lombok Timur | 8 | 2022 | - | 83.57% | 95% | 58.49% | 0% | 31.26% | 8% | 67.98% | 100% | 92.62% | 50% | 100% | 100% | 0 |
| 118872 | RSUP Dr. Sitanala Tangerang | 8 | 2022 | - | 86.75% | 100% | 100% | 100% | 99.72% | 0% | 100% | 100% | 87.59% | 67.65% | 100% | 100% | 0 |
| 118873 | RS Jiwa Mutiara Sukma | 8 | 2022 | - | 81.12% | 88% | 100% | % | 54.29% | % | 60.8% | 100% | 97.14% | 34.48% | 100% | 100% | 0 |
| 118874 | RS Islam S. Anggoro | 8 | 2022 | - | 80.49% | 84% | 78.95% | 97.33% | 57.29% | 0% | 0% | 100% | 94.63% | 100% | 62.5% | 100% | 85 |
| 118875 | RS Umum Leona | 8 | 2022 | - | 86.5% | 100% | 100% | 0% | 100% | 0% | 25% | 100% | 100% | 86.67% | 100% | 0% | 0 |
| 118876 | RS Umum Daerah dr. Drajat Prawiranegara | 8 | 2022 | - | 84.88% | 99% | 98.77% | 100% | 69.64% | 4.26% | 97.74% | 98.28% | 100% | 90.38% | 98.34% | 100% | 0 |
| 118877 | RS Ibu dan Anak Kuncup Bunga | 8 | 2022 | - | 96% | 87% | 100% | 0% | 100% | 0% | 76.81% | 0% | 88.07% | 100% | 100% | 0% | |
| 118878 | RS Umum Daerah Patuh Karya | 8 | 2022 | - | 60% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 118879 | RS Umum Khatolik Saint Antonius Ampenan | 8 | 2022 | - | 66.53% | 68% | 80.77% | % | 51.43% | 0% | 71.11% | 100% | 92.63% | 83.33% | 100% | 0% | 0 |
| 118880 | RS Daan Mogot Kesdam Jaya | 8 | 2022 | - | 92% | 92% | 91% | 100% | 100% | 0% | 100% | 56.5% | 96% | 85% | 75% | 89% | 0 |
| 118881 | RS Umum Muder Ignacia | 8 | 2022 | - | 90% | 90% | 95% | 0% | 100% | 0% | 21.43% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118882 | RS Bio Medika | 8 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 118883 | RS Islam Siti Hajar | 8 | 2022 | - | 82% | 83% | 100% | 0% | 94.21% | 0.82% | 78.87% | 100% | 80.1% | 83.57% | 100% | 0% | 0 |
| 118884 | RS Tk. III Wirasakti Kupang | 8 | 2022 | - | 97.99% | 95% | 100% | 100% | 90.67% | 0% | 79.11% | 97.62% | 91.3% | 100% | 100% | 100% | 0 |
| 118885 | RS Tk. IV Kencana Serang | 8 | 2022 | - | 85% | 97% | 100% | 92% | 80% | 0% | 95% | 100% | 99% | 80% | 100% | 80% | 0 |
| 118886 | RS dr. Agung | 8 | 2022 | - | 91.63% | 100% | 96% | 100% | 84.44% | 3.73% | 80.36% | 100% | 89% | 87.78% | 100% | 100% | 0 |
| 118887 | RS Umum Daerah Provinsi NTB | 8 | 2022 | - | 88.44% | 100% | 100% | 66.67% | 76.92% | 1.49% | 97.18% | 99.02% | 90.44% | 82% | 97.9% | 100% | 0 |
| 118888 | RS Kurnia Serang | 8 | 2022 | - | 95.97% | 100% | 100% | 100% | 87.59% | 0% | 56.05% | 100% | 99.84% | 83.08% | 0% | 100% | 0 |
| 118889 | RS Budiasih | 8 | 2022 | - | 88.73% | 87% | 97.27% | 58.62% | 94% | 0% | 91.24% | 100% | 91% | 0% | 100% | 80% | 0 |
| 118890 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 8 | 2022 | - | 83.89% | 87% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118891 | RS Bhayangkara | 8 | 2022 | - | 72.22% | 100% | 100% | 33.33% | 38.25% | 3.23% | 96.44% | 100% | 55.56% | 16.67% | 68.18% | 90.62% | 0 |
| 118892 | RS Umum BUN | 8 | 2022 | - | 74.27% | 87% | 100% | 100% | 84% | 2.22% | 75% | 100% | 94.83% | 85.57% | 100% | 83.33% | 0 |
| 118893 | RS Surya Medika PKU Muhammadiyah Sumbawa | 8 | 2022 | - | 91.1% | 95% | 99.59% | 100% | 100% | 0% | 99.09% | 100% | 82% | 79.83% | 100% | 89.39% | 85 |
| 118894 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 8 | 2022 | - | 93% | 100% | 100% | 80% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118895 | RS An-Nisa | 8 | 2022 | - | 88.99% | 99% | 97.99% | 100% | 29.96% | 6.85% | 37.84% | 73.14% | 98.67% | 98.81% | 98% | 100% | 0 |
| 118896 | RS Mata Nusa Tenggara Barat | 8 | 2022 | - | 92.5% | 94% | 92.87% | 0% | 91.89% | 0% | 100% | 100% | 91.89% | 100% | 100% | 100% | 0 |
| 118897 | Siloam Hospitals Mataram | 8 | 2022 | - | 90.49% | 99% | 100% | 0% | 50.27% | 1.49% | 80.51% | 100% | 100% | 75% | 100% | 100% | 0 |
| 118898 | RS Umum Praya | 8 | 2022 | - | 92% | 83% | 86% | 89.41% | 84% | 94.12% | 83.33% | 88.89% | 94% | 24% | 96% | 81.82% | 0 |
| 118899 | RS Mentari | 8 | 2022 | - | 95% | 100% | 100% | 0% | 83.89% | 0% | 64.76% | 100% | 99.55% | 47.83% | 100% | 100% | 0 |
| 118900 | RS Islam Yatofa | 8 | 2022 | - | 90% | 97% | 87.8% | 90.48% | 84.11% | 3.45% | 83.9% | 100% | 100% | 50% | 97.03% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.