Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 118901 | RS Bethsaida | 8 | 2022 | - | 83.86% | 95% | 100% | 0% | 97.64% | 0% | 97% | 100% | 100% | 95% | 100% | 100% | 98.1 |
| 118902 | RS EMC Tangerang | 8 | 2022 | - | 97.72% | 97% | 100% | 0% | 86.38% | 2.07% | 78.58% | 100% | 88.89% | 94.44% | 93.55% | 100% | 0 |
| 118903 | RS Ibu dan Anak Permata Hati | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0.69% | 99.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118904 | RS Cahaya Medika | 8 | 2022 | - | 91.07% | 92% | 95.94% | 91.53% | 47.18% | 4.27% | 69.09% | 92.59% | 69.72% | 7.12% | 97.53% | 78.95% | 0 |
| 118905 | RS Sito Husada | 8 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 3.7% | 100% | 100% | 100% | 66.67% | 100% | 0% | 0 |
| 118906 | RS Bhayangkara Mataram | 8 | 2022 | - | 98% | 97% | 97.33% | 100% | 91.43% | 0% | 92.77% | 100% | 93.75% | 87.5% | 98.43% | 0% | 0 |
| 118907 | RS Mandalika Provinsi Nusa Tenggara Barat | 8 | 2022 | - | 97.05% | 98% | 93.33% | 0% | 85.25% | 0% | 92.31% | 0% | 100% | 50% | 94.08% | 83.33% | 90 |
| 118908 | RS Umum Primaya Pasar Kemis | 8 | 2022 | - | 86.96% | 90% | 98.33% | 50% | 98.99% | 5.88% | 81.82% | 100% | 100% | 100% | 99.14% | 100% | 0 |
| 118909 | RS Siloam Hospitals Lippo Village | 8 | 2022 | - | 95.67% | 98% | 97.73% | 0% | 57.7% | 6.31% | 72.68% | 99.1% | 99.94% | 82.86% | 98.73% | 96.64% | 0 |
| 118910 | RS Umum Daerah S. K. Lerik | 8 | 2022 | - | 99.09% | 96% | 100% | 100% | 28.75% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 118911 | RS Umum Daerah Kota Mataram | 8 | 2022 | - | 82.5% | 88% | 99.98% | 73.68% | 99.53% | 0% | 95.15% | 100% | 98.38% | 97.5% | 100% | 100% | 0 |
| 118912 | RS Umum Daerah Dr. R. Soedjono Selong | 8 | 2022 | - | 79.57% | 75% | 96.98% | 100% | 25.82% | 0% | 96.65% | 100% | 98.73% | 76.47% | 100% | 100% | 0 |
| 118913 | RS Umum Daerah MGR Gabriel Manek | 8 | 2022 | - | 56.46% | 88% | 94.44% | 86.54% | 88.33% | 7% | 88.89% | 98% | 90% | 40% | 94.67% | 90.48% | 0 |
| 118914 | RS Islam Namira | 8 | 2022 | - | 74.77% | 93% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 118915 | RS Risa Sentra Medika | 8 | 2022 | - | 88.89% | 86% | 100% | 0% | 100% | 0% | 85.97% | 100% | 98.31% | 73.53% | 100% | 100% | 0 |
| 118916 | RS Hermina Ciruas | 8 | 2022 | - | 89.71% | 96% | 100% | 92.59% | 75.96% | 0.51% | 74.47% | 100% | 100% | 80% | 100% | 100% | 0 |
| 118917 | RS Lotim Medical Center | 8 | 2022 | - | 89.29% | 96% | 90% | 100% | 100% | 1.39% | 43.16% | 100% | 98% | 92.19% | 100% | 100% | 0 |
| 118918 | RS Umum Hermina Bitung | 8 | 2022 | - | 89.2% | 100% | 100% | 100% | 88.1% | 0% | 74.07% | 100% | 100% | 76.53% | 100% | 100% | 0 |
| 118919 | RS Umum Imanuel Sumba | 8 | 2022 | - | 100% | 100% | 100% | 0% | 88.11% | 0% | 85.33% | 100% | 80% | 92.59% | 100% | 0% | 0 |
| 118920 | RS Umum Wisma Prashanti | 8 | 2022 | - | 80% | 91% | 95.39% | 100% | 100% | 1.09% | 30.88% | 100% | 99.85% | 38.46% | 92.05% | 100% | 0 |
| 118921 | RS Aqidah | 8 | 2022 | - | 87.57% | 100% | 100% | 83.33% | 97.93% | 3.45% | 93.68% | 100% | 95.63% | 88.93% | 100% | 100% | 0 |
| 118922 | RS Karang Tengah Medika | 8 | 2022 | - | 74.4% | 97% | 100% | 100% | 92.19% | 0% | 100% | 100% | 92.33% | 76.67% | 100% | 100% | 0 |
| 118923 | RS Umum Grha Bhakti Medika | 8 | 2022 | - | 100% | 100% | 100% | 100% | 98.99% | 9.43% | 88.6% | 100% | 81.11% | 100% | 95.98% | 100% | 0 |
| 118924 | RS Umum Daerah Ende | 8 | 2022 | - | 85.71% | 90% | 100% | 0% | 70% | 12.9% | 100% | 100% | 99.54% | 80% | 100% | 0% | 0 |
| 118925 | RS Umum Daerah Bangli | 8 | 2022 | - | 88.24% | 97% | 97.84% | 100% | 99.47% | 0% | 99.9% | 100% | 97.5% | 0% | 100% | 100% | 0 |
| 118926 | RS Medika BSD | 8 | 2022 | - | 84.79% | 95% | 100% | 100% | 80.57% | 6.67% | 69.03% | 100% | 77.23% | 0% | 100% | 100% | 0 |
| 118927 | RS Universitas Udayana | 8 | 2022 | - | 59.5% | 100% | 100% | 50% | 96.59% | 0% | 53.44% | 100% | 96.59% | 0% | 100% | 100% | 0 |
| 118928 | Brawijaya Hospital Tangerang | 8 | 2022 | - | 88.61% | 92% | 93.84% | 88.24% | 65.26% | 4.9% | 81.41% | 100% | 100% | 46.19% | 95.56% | 100% | 0 |
| 118929 | RS Jiwa Provinsi Bali | 8 | 2022 | - | 89.84% | 90% | 100% | 0% | 70.41% | 0% | 30.14% | 100% | 100% | 0% | 100% | 0% | 0 |
| 118930 | RS Eka | 8 | 2022 | - | 93.63% | 91% | 100% | 100% | 96.92% | 10.04% | 71.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118931 | RS Bali Jimbaran | 8 | 2022 | - | 85.47% | 94% | 97.33% | 100% | 94.91% | 2.48% | 80% | 100% | 36.82% | 0% | 100% | 100% | 0 |
| 118932 | RS Umum Kasih Ibu Tabanan | 8 | 2022 | - | 93.96% | 98% | 97.62% | 0% | 96.13% | 0% | 68.07% | 76.7% | 88.32% | 90% | 75.17% | 100% | 0 |
| 118933 | RS Premier Bintaro | 8 | 2022 | - | 93.02% | 98% | 99.74% | 0% | 85.75% | 11.83% | 63.2% | 93.08% | 95.09% | 0% | 100% | 100% | 0 |
| 118934 | RS Umum Daerah Kota Serang | 8 | 2022 | - | 82.48% | 100% | 100% | 100% | 88.89% | 15% | 100% | 100% | 92.2% | 100% | 100% | 100% | 0 |
| 118935 | RS Umum Daerah Karangasem | 8 | 2022 | - | 93.9% | 97% | 95.61% | 0% | 75.82% | 3.14% | 100% | 100% | 99.66% | 66.67% | 98.92% | 100% | 0 |
| 118936 | RS Sari Asih Sangiang | 8 | 2022 | - | 86% | 98% | 100% | 90.82% | 86.49% | 4.29% | 87.33% | 100% | 84.96% | 84.91% | 100% | 86.32% | 0 |
| 118937 | RS Umum Siloam Bali | 8 | 2022 | - | 87.74% | 99% | 100% | 33.33% | 58.79% | 15.93% | 70.67% | 100% | 0% | 100% | 99.12% | 85.9% | 0 |
| 118938 | RS Umum Daerah Kab. Buleleng | 8 | 2022 | - | 92.71% | 100% | 100% | 100% | 100% | 0% | 99.59% | 100% | 98.5% | 100% | 100% | 100% | 0 |
| 118939 | RS Hermina Periuk Tangerang | 8 | 2022 | - | 95% | 100% | 100% | 100% | 83.22% | 7.09% | 97.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 118940 | RS Khusus Jiwa Dharma Graha | 8 | 2022 | - | 100% | 92% | 100% | 0% | 84.07% | 0% | 82.09% | 0% | 100% | 100% | 100% | 100% | 0 |
| 118941 | RS Umum Daerah Kota Tangerang | 8 | 2022 | - | 79.2% | 100% | 98.86% | 0% | 78.57% | 2.79% | 97.76% | 100% | 100% | 0% | 100% | 100% | 87.96 |
| 118942 | RS Citra sundari | 8 | 2022 | - | 93.6% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 81.25% | 0 |
| 118943 | RS Umum Daerah Serpong Utara | 8 | 2022 | - | 90.73% | 91% | 86.83% | 0% | 64.58% | 0% | 89.46% | 100% | 96.53% | 100% | 100% | 100% | 0 |
| 118944 | RS Mandaya Royal Puri | 8 | 2022 | - | 87.5% | 100% | 100% | 100% | 96.36% | 0% | 80.91% | 96.77% | 99.9% | 100% | 100% | 100% | 0 |
| 118945 | RS Umum Shanti Graha | 8 | 2022 | - | 85.58% | 100% | 97.48% | 100% | 87.63% | 0% | 53.29% | 100% | 82.45% | 100% | 100% | 100% | 0 |
| 118946 | RS Umum Bangli Medika Canti | 8 | 2022 | - | 88% | 89% | 100% | 91.67% | 80.97% | 0% | 79.1% | 100% | 88.79% | 56.1% | 100% | 100% | 0 |
| 118947 | RS Umum Ganesha | 8 | 2022 | - | 87.25% | 100% | 100% | 0% | 91.95% | 0% | 91.84% | 100% | 95.67% | 91.67% | 100% | 100% | 0 |
| 118948 | RS Umum Balimed Negara | 8 | 2022 | - | 87.5% | 96% | 100% | 85% | 85% | 0% | 97.5% | 96.67% | 93.33% | 80% | 97.14% | 100% | 0 |
| 118949 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 8 | 2022 | - | 94.5% | 100% | 100% | 80% | 95.95% | 0% | 94.74% | 100% | 86.96% | 89.8% | 100% | 100% | 0 |
| 118950 | RS Umum Ari Canti | 8 | 2022 | - | 85.5% | 91% | 100% | 100% | 96.7% | 0% | 82.12% | 100% | 99.49% | 90.48% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.