Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 119001 | RS Hermina Ciputat | 8 | 2022 | - | 96% | 100% | 100% | 100% | 94% | 100% | 100% | 91.84% | 100% | 86.67% | 96.67% | 100% | 0 |
| 119002 | RS Ibu dan Anak Buah Hati Pamulang | 8 | 2022 | - | 99.99% | 100% | 100% | 100% | 61.3% | 100% | 29.22% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 119003 | RS Balimed Buleleng | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 91.66% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 119004 | RS Khusus Bedah BIMC Nusa Dua | 8 | 2022 | - | 95.65% | 92% | 100% | 0% | 97.62% | 0% | 67.89% | 100% | 99.73% | 100% | 96.49% | 100% | 0 |
| 119005 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 8 | 2022 | - | 84.5% | 94% | 100% | 100% | 96.03% | 4.72% | 98.72% | 96.04% | 98.17% | 50% | 91.93% | 100% | 0 |
| 119006 | RS Umum Surya Husadha | 8 | 2022 | - | 85.19% | 100% | 100% | 100% | 87.63% | 0% | 97.22% | 100% | 88.29% | 86.32% | 100% | 100% | 0 |
| 119007 | RS Umum Daerah Singasana | 8 | 2022 | - | 94.78% | 98% | 99.8% | 100% | 99.06% | 0% | 98.06% | 100% | 81.1% | 100% | 99.12% | 100% | 0 |
| 119008 | RS Umum Daerah Wangaya | 8 | 2022 | - | 89% | 99% | 100% | 100% | 97.35% | 0% | 93.04% | 89.13% | 100% | 0% | 100% | 100% | 0 |
| 119009 | RS Metro Hospitals M. Toha | 8 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 119010 | RS Helsa Ciputat | 8 | 2022 | - | 86% | 100% | 100% | 0% | 97.09% | 0% | 72.73% | 100% | 87.38% | 100% | 100% | 100% | 0 |
| 119011 | RS Sari Asih Serang | 8 | 2022 | - | 90% | 98% | 100% | 85% | 76% | 6% | 68% | 100% | 100% | 85% | 80% | 96% | 0 |
| 119012 | RS Hermina Ciledug | 8 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 0% | 99% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119013 | RS Umum Daerah Tangguwisia | 8 | 2022 | - | 78.08% | 100% | 100% | 0% | 81.7% | 0% | 100% | 100% | 95.33% | 0% | 0% | 100% | 0 |
| 119014 | RS TK. II Udayana | 8 | 2022 | - | 99.38% | 100% | 98.28% | 85.71% | 71.57% | 3.45% | 94.24% | 100% | 95.29% | 100% | 100% | 100% | 0 |
| 119015 | RS Kurnia | 8 | 2022 | - | 88.52% | 97% | 100% | 100% | 96.8% | 0% | 62.87% | 98.39% | 99.26% | 52% | 100% | 100% | 0 |
| 119016 | RS Ibu dan Anak Bina Medika | 8 | 2022 | - | 98.07% | 99% | 100% | 100% | 74.16% | 0% | 61.18% | 100% | 100% | 62.5% | 100% | 100% | 0 |
| 119017 | RS Insan Permata | 8 | 2022 | - | 86.75% | 86% | 100% | 100% | 41.41% | 8.99% | 47.73% | 100% | 83.59% | 58.33% | 100% | 100% | 0 |
| 119018 | RS Umum Manuaba | 8 | 2022 | - | 100% | 100% | 100% | 0% | 95.25% | 0% | 87.88% | 100% | 85.25% | 100% | 100% | 100% | 0 |
| 119019 | RS Umum Kasih Ibu Kedonganan | 8 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 62.79% | 100% | 83.49% | 0% | 100% | 100% | 0 |
| 119020 | RS Primaya | 8 | 2022 | - | 96.8% | 0% | 98.78% | 2.52% | 95.22% | 2.52% | 61.12% | 100% | 92.82% | 93.94% | 98.71% | 100% | 0 |
| 119021 | RS Dinda | 8 | 2022 | - | 92% | 100% | 100% | 50% | 89.64% | 1.56% | 82.73% | 100% | 86.83% | 81.65% | 100% | 83.33% | 0 |
| 119022 | RS Umum Daerah Kabupaten Mimika | 8 | 2022 | - | 100% | 100% | 100% | 100% | 60.94% | 25.58% | 96.71% | 100% | 91.65% | 100% | 100% | 100% | 0 |
| 119023 | RS Umum Daerah Labuha | 8 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 97.68% | 0% | 0% | 0% | 0 |
| 119024 | RS Umum Daerah Madani Palu | 8 | 2022 | - | 85% | 95% | 100% | 0% | 79.61% | 0% | 100% | 100% | 95.68% | 86% | 95.43% | 100% | 0 |
| 119025 | RS Umum Daerah La Patarai | 8 | 2022 | - | 100% | 86% | 97% | 71% | 29% | 13% | 89% | 78% | 80% | 40% | 93% | 85% | 0 |
| 119026 | RS Woodward | 8 | 2022 | - | 93.4% | 94% | 100% | 0% | 84.25% | 0.93% | 100% | 100% | 100% | 50% | 100% | 94.92% | 0 |
| 119027 | RS AU dr. Dody Sardjoto | 8 | 2022 | - | 100% | 100% | 100% | 10% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119028 | RS Umum Abepura | 8 | 2022 | - | 94% | 99% | 99.18% | 87.5% | 48.55% | 7.14% | 91.09% | 100% | 92.11% | 100% | 99.33% | 100% | 0 |
| 119029 | RS Umum Daerah Tenriawaru Bone | 8 | 2022 | - | 83.67% | 86% | 99.14% | 75% | 26.42% | 25% | 91.94% | 100% | 88.14% | 0% | 100% | 100% | 0 |
| 119030 | RS Umum Biak | 8 | 2022 | 09-09-2024 | 72.51% | 100% | 100% | 100% | 20.36% | 0.59% | 79.97% | 0% | 0% | 100% | 76.62% | 0% | 0 |
| 119031 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 8 | 2022 | - | 95% | 100% | 100% | 0% | 98.15% | 6.25% | 100% | 100% | 98.73% | 100% | 100% | 0% | 0 |
| 119032 | RS Umum Daerah Manembo-Nembo Bitung | 8 | 2022 | - | 88.94% | 92% | 100% | 100% | 19.09% | 3.57% | 85.65% | 100% | 87.02% | 61.9% | 76.04% | 100% | 0 |
| 119033 | RS Umum Daerah Datu Pancaitana | 8 | 2022 | - | 59.57% | 91% | 100% | 100% | 72.31% | 100% | 72.31% | 100% | 0% | 0% | 100% | 0% | 0 |
| 119034 | RS Umum Daerah Kota Tidore Kepulauan | 8 | 2022 | - | 80% | 87% | 100% | 0% | 0% | 2.02% | 88.38% | 100% | 95.26% | 96.15% | 100% | 0% | 0 |
| 119035 | RS Umum Anutapura Palu | 8 | 2022 | - | 86.16% | 95% | 96.31% | 60.71% | 100% | 3.53% | 100% | 100% | 99.95% | 0% | 100% | 100% | 0 |
| 119036 | RS Budi Agung Palu | 8 | 2022 | - | 92% | 73% | 100% | 94.87% | 93.42% | 1.61% | 88.4% | 100% | 88.44% | 0% | 86% | 100% | 0 |
| 119037 | RS Umum Daerah Sele Be Solu | 8 | 2022 | - | 69.65% | 75% | 98.1% | 33.33% | 76.62% | 31.11% | 59.82% | 53.52% | 81.01% | 0% | 94.72% | 0% | 0 |
| 119038 | RS Umum Sofifi | 8 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 79.25% | 0% | 0% | 0% | 0 |
| 119039 | RS Umum Daerah Kabupaten Sorong | 8 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 85.05% | 0% | 0% | 0% | 0 |
| 119040 | RS Islam Asshobirin | 8 | 2022 | - | 40% | 100% | 80% | 100% | 80% | 100% | 80% | 80% | 80% | 80% | 80% | 100% | 0 |
| 119041 | RS Umum Daerah Kabupaten Sorong | 8 | 2022 | - | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 119042 | RS Samaritan Palu | 8 | 2022 | - | 86.88% | 98% | 98.42% | 100% | 90.08% | 0.76% | 89.52% | 100% | 89.03% | 100% | 100% | 100% | 90 |
| 119043 | RS PT. Freeport Indonesia | 8 | 2022 | - | 99.03% | 97% | 100% | 0% | 94.38% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 119044 | RS Umum Daerah Syehk Yusuf Gowa | 8 | 2022 | - | 81.8% | 95% | 95.3% | 25% | 15.07% | 1.71% | 93.86% | 100% | 94.37% | 0% | 95.73% | 0% | 0 |
| 119045 | tidak ditemukan | 8 | 2022 | - | 785% | 76% | 100% | 8462% | 100% | 0% | 5145% | 9778% | 100% | 100% | 100% | 100% | 0 |
| 119046 | RS Dian Harapan | 8 | 2022 | 01-01-1970 | 83.5% | 79% | 97.19% | 22.22% | 66% | 76.98% | 86.46% | 97.18% | 90.95% | 73.37% | 95.35% | 0% | 0 |
| 119047 | RS Maleo | 8 | 2022 | - | 40% | 60% | 80% | 0% | 75.75% | 25% | 60% | 100% | 0% | 0% | 0% | 100% | 0 |
| 119048 | RS Umum Daerah H.A. Sulthan Daeng Radja | 8 | 2022 | - | 97.2% | 100% | 99.5% | 100% | 0% | 4% | 77.6% | 100% | 100% | 0% | 73.7% | 100% | 0 |
| 119049 | RS AL dr. Azhar Zahir Manokwari | 8 | 2022 | - | 100% | 100% | 99.88% | 100% | 96.31% | 12.82% | 100% | 100% | 98.65% | 99.4% | 100% | 93.75% | 0 |
| 119050 | RS Maryam Citra Medika | 8 | 2022 | - | 98.8% | 99% | 99.37% | 0% | 96.06% | 19.05% | 100% | 100% | 100% | 33.33% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.