Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 119101 | RS Umum Siloam Hospitals Kebon Jeruk | 4 | 2022 | 98.82% | 90% | 99.64% | 0% | 64.92% | 15.7% | 85.92% | 100% | 97.21% | 81.25% | 100% | 100% | 97 |
| 119102 | RS Umum Daerah Banjar | 4 | 2022 | 97.23% | 98% | 93.18% | 33.33% | 19.66% | 0% | 91.16% | 99.15% | 92.08% | 100% | 100% | 100% | 78.89 |
| 119103 | RS Paru Dr. M. Goenawan Partowidigdo | 4 | 2022 | 91% | 100% | 100% | 75% | 87.73% | 7.84% | 97.23% | 100% | 93.39% | 81.48% | 100% | 0% | 84.8 |
| 119104 | RS Umum Hermina Daan Mogot | 4 | 2022 | 92% | 98% | 100% | 100% | 91.97% | 97.81% | 91.15% | 100% | 97.49% | 79.63% | 100% | 100% | 99.54 |
| 119105 | RS Umum Daerah Cibinong | 4 | 2022 | 98.31% | 96% | 99.49% | 4.76% | 21.74% | 5.68% | 92.3% | 100% | 90.86% | 75.91% | 97.13% | 100% | 83 |
| 119106 | RS Umum Cinta Kasih Tzu Chi | 4 | 2022 | 87.59% | 0% | 100% | 57.14% | 86.36% | 10.53% | 64.62% | 98.16% | 70.25% | 98.65% | 79% | 100% | 0 |
| 119107 | RS Ibu dan Anak Nuraida | 4 | 2022 | 79.73% | 91% | 100% | 100% | 95.67% | 100% | 83.48% | 100% | 100% | 82.35% | 100% | 100% | 98 |
| 119108 | RS Universitas Indonesia | 4 | 2022 | 69.51% | 95% | 95.05% | 100% | 78.28% | 13.17% | 93.75% | 96.23% | 85.71% | 92.86% | 80.94% | 100% | 92 |
| 119109 | RS Eka Hospital | 4 | 2022 | 85.83% | 97% | 100% | 0% | 99.34% | 3.03% | 76.96% | 98.4% | 99.99% | 96.04% | 100% | 100% | 0 |
| 119110 | RS Kanker Dharmais | 4 | 2022 | 99.22% | 100% | 100% | 0% | 73.33% | 10.28% | 92% | 92.56% | 99.99% | 94.57% | 98.95% | 100% | 90 |
| 119111 | RS Umum Daerah dr. Soekardjo | 4 | 2022 | 0% | 0% | 100% | 0% | 0% | 1.78% | 94.82% | 100% | 0% | 0% | 100% | 0% | 0 |
| 119112 | RS Umum Daerah Kab. Ciamis | 4 | 2022 | 87% | 87% | 74% | 100% | 74% | 0% | 91.53% | 100% | 88.97% | 85.71% | 97.9% | 90% | 78 |
| 119113 | RS Umum Daerah Pameungpeuk Prov. Jabar | 4 | 2022 | 79.5% | 94% | 99.31% | 84.62% | 59.11% | 2.5% | 93.42% | 96.67% | 73.53% | 93.65% | 96.22% | 85.71% | 0 |
| 119114 | RS Umum Al-Arif | 4 | 2022 | 100% | 98% | 98% | 100% | 94% | 100% | 98% | 100% | 95% | 100% | 100% | 98% | 97 |
| 119115 | RS Umum Daerah Ciawi | 4 | 2022 | 96.4% | 94% | 94.4% | 0% | 28.39% | 6.01% | 92.09% | 0% | 83.98% | 0% | 100% | 0% | 92 |
| 119116 | RS Umum Humana Prima | 4 | 2022 | 82.38% | 100% | 100% | 100% | 84.04% | 0% | 29.18% | 100% | 100% | 0% | 72.66% | 100% | 0 |
| 119117 | RS Umum Bhakti Medicare | 4 | 2022 | 93.75% | 97% | 94.4% | 25% | 29.5% | 0% | 63.76% | 100% | 95.39% | 89.09% | 97.5% | 100% | 0 |
| 119118 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 4 | 2022 | 100% | 98% | 96.77% | 100% | 94.75% | 0% | 100% | 100% | 90.66% | 100% | 100% | 85.71% | 80 |
| 119119 | RS Umum Daerah Cicalengka | 4 | 2022 | 90.22% | 98% | 96.46% | 95.83% | 30% | 1.12% | 64.76% | 98.85% | 99% | 98% | 100% | 100% | 86.14 |
| 119120 | RS Umum Mulyasari | 4 | 2022 | 86.08% | 90% | 51.32% | 0% | 98.88% | 0% | 77.65% | 71.79% | 100% | 80.24% | 48% | 100% | 0 |
| 119121 | RS Umum Firdaus | 4 | 2022 | 90% | 70% | 91% | 100% | 79.66% | 0% | 82% | 100% | 96% | 100% | 100% | 100% | 80.2 |
| 119122 | RS Umum Daerah Oto Iskandar Di Nata | 4 | 2022 | 88% | 100% | 88.98% | 100% | 86.89% | 4.15% | 92.71% | 91.87% | 99.67% | 92% | 100% | 100% | 76.88 |
| 119123 | RS Umum Kartika Cibadak | 4 | 2022 | 90% | 100% | 98.14% | 50% | 22.22% | 24% | 79% | 100% | 100% | 0% | 100% | 100% | 0 |
| 119124 | RS Umum Sukmul | 4 | 2022 | 83.57% | 88% | 100% | 94.12% | 87.82% | 0% | 81.45% | 100% | 99.94% | 100% | 100% | 100% | 80 |
| 119125 | RS Umum Daerah Welas Asih | 4 | 2022 | 93.82% | 100% | 98.3% | 88.89% | 65.71% | 1.39% | 88.32% | 100% | 93.36% | 97.78% | 98.86% | 100% | 82.18 |
| 119126 | RS Umum Gading Pluit | 4 | 2022 | 100% | 100% | 100% | 0% | 93.92% | 0% | 57.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119127 | RS Umum Hermina Podomoro | 4 | 2022 | 99% | 98% | 100% | 100% | 91.67% | 4.88% | 98.33% | 100% | 100% | 93.33% | 100% | 100% | 99 |
| 119128 | RS Umum Mitra Kasih | 4 | 2022 | 32.83% | 50% | 77.33% | 38.46% | 48.31% | 100% | 81.17% | 100% | 100% | 0% | 99.92% | 100% | 0 |
| 119129 | RS Jiwa Dr. Soeharto Heerdjan | 4 | 2022 | 95.31% | 100% | 100% | 0% | 81.82% | 0% | 90.23% | 100% | 96.78% | 81.29% | 100% | 100% | 80.41 |
| 119130 | RS Umum Daerah Majalaya | 4 | 2022 | 96.47% | 98% | 99.25% | 29.41% | 28.29% | 1.68% | 94.79% | 100% | 83.16% | 81.58% | 100% | 100% | 0 |
| 119131 | RS Umum Port Medical Center | 4 | 2022 | 94.12% | 97% | 100% | 83.33% | 100% | 5.88% | 65.32% | 100% | 99.07% | 100% | 100% | 100% | 0 |
| 119132 | RS Primaya Sukabumi | 4 | 2022 | 87% | 96% | 100% | 100% | 93.81% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 94.8 |
| 119133 | RS Islam Jakarta Sukapura | 4 | 2022 | 99.35% | 100% | 100% | 0% | 93% | 4.62% | 62.14% | 100% | 100% | 100% | 100% | 100% | 98 |
| 119134 | RS Umum Royal Progress | 4 | 2022 | 96.5% | 100% | 100% | 0% | 92% | 0% | 90.62% | 100% | 99.86% | 90.48% | 95.83% | 100% | 91 |
| 119135 | RS Bhayangkara Cianjur | 4 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 88.1% | 100% | 86.67% | 100% | 100% | 100% | 92 |
| 119136 | RS Umum Pluit | 4 | 2022 | 99.68% | 100% | 100% | 0% | 70.11% | 8.47% | 68.04% | 100% | 100% | 100% | 100% | 100% | 100 |
| 119137 | RS Umum Mitra Keluarga Kelapa Gading | 4 | 2022 | 93.88% | 94% | 100% | 0% | 51.03% | 0% | 84.76% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 119138 | RS Umum Daerah Sayang | 4 | 2022 | 88.24% | 73% | 92.12% | 0% | 93% | 2.83% | 96.46% | 99.45% | 90.45% | 66.84% | 99.73% | 100% | 0 |
| 119139 | RS Umum Dr. Hafiz | 4 | 2022 | 82% | 94% | 87.7% | 100% | 82% | 0% | 85% | 70.54% | 100% | 79% | 90.09% | 0% | 0 |
| 119140 | RS Umum Pantai Indah Kapuk | 4 | 2022 | 86.85% | 100% | 100% | 0% | 100% | 9.63% | 86.78% | 84.43% | 99.79% | 80% | 100% | 100% | 82.68 |
| 119141 | RS Ibu dan Anak Family | 4 | 2022 | 94.8% | 94% | 99.66% | 0% | 98.92% | 0% | 100% | 94.59% | 88.8% | 78.79% | 100% | 100% | 90 |
| 119142 | RS Umum Puri Medika | 4 | 2022 | 93.5% | 99% | 100% | 100% | 87.92% | 1.79% | 88.66% | 100% | 87.68% | 91.89% | 100% | 88.89% | 87 |
| 119143 | RS Umum Satya Negara | 4 | 2022 | 90.8% | 98% | 100% | 0% | 83.54% | 9.09% | 66.13% | 100% | 95.91% | 50% | 100% | 100% | 0 |
| 119144 | RS Khusus Mata Jakarta Eye Center Kedoya | 4 | 2022 | 100% | 100% | 100% | 0% | 75.35% | 4.69% | 93.98% | 100% | 0% | 0% | 100% | 100% | 99.37 |
| 119145 | RS Umum Daerah Cilincing | 4 | 2022 | 91% | 100% | 100% | 0% | 99.31% | 0% | 85.53% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 119146 | RS Umum Daerah dr. Slamet Garut | 4 | 2022 | 86.09% | 81% | 0% | 0% | 72.82% | 0% | 0% | 0% | 99.97% | 0% | 0% | 0% | 0 |
| 119147 | RS Umum Daerah Sekarwangi | 4 | 2022 | 83.5% | 84% | 85% | 75% | 77.9% | 1.33% | 99.81% | 100% | 88.11% | 86.67% | 100% | 0% | 89.46 |
| 119148 | RS Ibu dan Anak Ibnu Sina | 4 | 2022 | 92% | 92% | 100% | 100% | 98.27% | 11.11% | 84.29% | 0% | 80.13% | 20% | 100% | 100% | 0 |
| 119149 | RS Umum Daerah Kembangan | 4 | 2022 | 100% | 100% | 100% | 100% | 86% | 1.08% | 100% | 100% | 98.92% | 100% | 100% | 0% | 0 |
| 119150 | RS Umum Daerah Pademangan | 4 | 2022 | 77.09% | 97% | 94.76% | 0% | 99.85% | 0% | 84.94% | 100% | 87.26% | 85.71% | 93.33% | 100% | 90.26 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.