Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 119601 | RS Umum Daerah Pandega Pangandaran | 8 | 2022 | - | 89.38% | 88% | 91.92% | 94.25% | 82.21% | 0% | 82.64% | 95.6% | 98.56% | 81.29% | 100% | 100% | 0 |
| 119602 | RS Umum Amira | 8 | 2022 | - | 75% | 88% | 94.55% | 100% | 87.5% | 1.82% | 81.6% | 100% | 87.86% | 0% | 93.33% | 83.33% | 0 |
| 119603 | RS Umum Tiara | 8 | 2022 | - | 96.08% | 98% | 96.54% | 92% | 86.84% | 1.84% | 84.1% | 94.72% | 99.38% | 92% | 98.43% | 100% | 0 |
| 119604 | RS Umum Sentra Medika | 8 | 2022 | - | 94.29% | 89% | 99.98% | 0% | 96.3% | 46.47% | 44.49% | 100% | 90.46% | 80% | 100% | 97.13% | 0 |
| 119605 | RS Umum Cahya Kawaluyan | 8 | 2022 | - | 92.3% | 94% | 99.97% | 0% | 27.7% | 1.45% | 55.31% | 95.9% | 98.98% | 80.41% | 99.92% | 100% | 0 |
| 119606 | RS Umum Mitra Keluarga Bekasi | 8 | 2022 | - | 99.95% | 100% | 100% | 0% | 99.66% | 0% | 100% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 119607 | RS Umum PTPN VIII | 8 | 2022 | - | 0% | 0% | 0% | 100% | 72.08% | 1.54% | 80% | 96.67% | 90.3% | 80.95% | 80% | 84% | 0 |
| 119608 | RS Umum Daerah Subang | 8 | 2022 | - | 90.88% | 91% | 98.02% | 100% | 65.87% | 4.93% | 99.23% | 100% | 96.27% | 0% | 96.26% | 0% | 0 |
| 119609 | RS Uni Medika Setu Bekasi | 8 | 2022 | - | 99.25% | 99% | 88.72% | 50% | 91.9% | 19.67% | 43.64% | 100% | 100% | 100% | 94.12% | 100% | 0 |
| 119610 | RS Umum Hermina Bekasi | 8 | 2022 | - | 87.5% | 97% | 100% | 100% | 96.7% | 0% | 93.75% | 100% | 95.56% | 93.75% | 96.43% | 100% | 0 |
| 119611 | RS Umum Rama Hadi | 8 | 2022 | - | 96.23% | 100% | 74.22% | 100% | 83.23% | 11.63% | 92.54% | 99.51% | 99.93% | 80.53% | 75.58% | 100% | 0 |
| 119612 | RS Jiwa Provinsi Jawa Barat | 8 | 2022 | - | 78.1% | 90% | 100% | 0% | 71.15% | 0% | 90.44% | 100% | 99.64% | 100% | 88.89% | 100% | 0 |
| 119613 | RS Ibu dan Anak Graha Medika Padalarang | 8 | 2022 | - | 95% | 90% | 100% | 88.57% | 100% | 7.5% | 89% | 100% | 89% | 85.71% | 100% | 90% | 0 |
| 119614 | RS Umum Bhakti Kartini | 8 | 2022 | - | 88.26% | 99% | 99.18% | 0% | 100% | 0% | 84.68% | 81.18% | 99.94% | 0% | 99.14% | 100% | 0 |
| 119615 | RS Ibu dan Anak Aisyah Qurrataain | 8 | 2022 | - | 84.65% | 62% | 78.79% | 25% | 83.33% | 14.29% | 63.33% | 75% | 94.07% | 60% | 84.21% | 66.67% | 0 |
| 119616 | RS Umum Asri Purwakarta | 8 | 2022 | - | 75.45% | 91% | 85.36% | 100% | 93.33% | 0% | 92.21% | 98.08% | 87.87% | 78.95% | 93.27% | 100% | 0 |
| 119617 | RS Ibu dan Anak Rinova Intan | 8 | 2022 | - | 89% | 100% | 100% | 80% | 100% | 0% | 100% | 100% | 83.33% | 80% | 100% | 75% | 0 |
| 119618 | RS Umum Anna Medika | 8 | 2022 | - | 95.5% | 93% | 83.11% | 100% | 95.82% | 0% | 78.72% | 100% | 100% | 0% | 90.2% | 100% | 0 |
| 119619 | RS Ibu dan Anak Kartini | 8 | 2022 | - | 98.58% | 98% | 91.96% | 95% | 98.73% | 3.92% | 98.29% | 95.49% | 98.21% | 98.86% | 98.01% | 3.85% | 98 |
| 119620 | RS Umum Permata Keluarga Lippo Cikarang | 8 | 2022 | - | 92.69% | 100% | 100% | 0% | 87.22% | 0% | 92.03% | 100% | 99.9% | 89.29% | 100% | 100% | 0 |
| 119621 | RS EMC Pekayon | 8 | 2022 | - | 91.6% | 100% | 100% | 0% | 100% | 1.69% | 86.15% | 100% | 100% | 80% | 96.5% | 98.59% | 0 |
| 119622 | RS Umum Annisa | 8 | 2022 | - | 86.42% | 100% | 100% | 50% | 70.19% | 2% | 67.79% | 100% | 85% | 99.5% | 100% | 100% | 0 |
| 119623 | RS AMC | 8 | 2022 | - | 88.51% | 94% | 100% | 0% | 72.66% | 0% | 53.95% | 82.29% | 100% | 12.5% | 100% | 100% | 0 |
| 119624 | RS Umum Fikri Medika | 8 | 2022 | - | 86.51% | 94% | 97.12% | 0% | 80.65% | 0% | 75.59% | 100% | 74.5% | 0% | 80.36% | 100% | 0 |
| 119625 | RSAU dr. M. Salamun | 8 | 2022 | - | 87.54% | 100% | 100% | 100% | 89.6% | 0% | 95.89% | 100% | 93.66% | 89.72% | 99.82% | 100% | 81.69 |
| 119626 | RSU Bhayangkara Tk. II Sartika Asih | 8 | 2022 | - | 84.99% | 84% | 100% | 100% | 75.7% | 1.33% | 96.5% | 100% | 96.54% | 0% | 100% | 100% | 0 |
| 119627 | Siloam Hospitals Lippo Cikarang | 8 | 2022 | - | 90.63% | 94% | 100% | 87.5% | 76.09% | 23.97% | 58% | 100% | 95.23% | 82.35% | 99.49% | 100% | 0 |
| 119628 | RS Umum Hermina Pasteur | 8 | 2022 | - | 92.79% | 95% | 100% | 100% | 98.76% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119629 | RS Umum Lira Medika | 8 | 2022 | - | 95.85% | 97% | 99.86% | 0% | 64.4% | 6.59% | 81.32% | 100% | 93.59% | 82.23% | 98.68% | 100% | 0 |
| 119630 | RS Umum Pusat Dr. Hasan Sadikin | 8 | 2022 | - | 95.85% | 100% | 100% | 70.73% | 81.48% | 0.07% | 99.69% | 92.92% | 98.51% | 99.16% | 99.89% | 100% | 0 |
| 119631 | RS Khusus Gigi dan Mulut Kota Bandung | 8 | 2022 | 12-10-2024 | 95.18% | 96% | 100% | 0% | 78.85% | 0% | 47.06% | 0% | 95.87% | 96.5% | 100% | 0% | 0 |
| 119632 | RS Umum Sentra Medika | 8 | 2022 | - | 98.59% | 87% | 100% | 100% | 20.15% | 0% | 81.61% | 100% | 100% | 84.54% | 100% | 94.44% | 0 |
| 119633 | RS Umum Santosa Hospital Bandung Kopo | 8 | 2022 | - | 92.77% | 91% | 99.34% | 100% | 22.53% | 0% | 54% | 88.02% | 90.4% | 0% | 100% | 100% | 0 |
| 119634 | RS Umum Putera Bahagia | 8 | 2022 | - | 94.81% | 86% | 90% | 0% | 80.65% | 1.79% | 32.94% | 100% | 99.6% | 91.18% | 100% | 95.16% | 0 |
| 119635 | RS Umum Daerah Al-Mulk | 8 | 2022 | - | 56.48% | 63% | 100% | 0% | 79.27% | 0% | 80.99% | 100% | 57.82% | 100% | 100% | 100% | 85 |
| 119636 | RS Umum Kartika Kasih | 8 | 2022 | - | 80% | 0% | 100% | 100% | 53.95% | 0% | 88.3% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119637 | RS Umum Melinda 2 | 8 | 2022 | - | 95.97% | 97% | 96.38% | 100% | 86.62% | 0% | 97.16% | 100% | 99.11% | 100% | 90.41% | 100% | 0 |
| 119638 | RS Umum Rawa Lumbu | 8 | 2022 | - | 89% | 98% | 100% | 88.89% | 88.85% | 3.64% | 60.05% | 100% | 85.75% | 80.77% | 100% | 84.62% | 0 |
| 119639 | RS Umum Mandaya | 8 | 2022 | - | 89.84% | 100% | 95.87% | 100% | 95.77% | 0% | 50.51% | 90.41% | 100% | 100% | 100% | 90.91% | 0 |
| 119640 | RS Umum Daerah Gunung Jati | 8 | 2022 | - | 93.76% | 97% | 93.84% | 48.65% | 59% | 2.6% | 95.26% | 100% | 86.18% | 78.33% | 99.81% | 91% | 0 |
| 119641 | RS Umum Panti Abdi Dharma | 8 | 2022 | - | 82.5% | 100% | 100% | 25% | 95.8% | 1.18% | 97.41% | 100% | 98.5% | 53.85% | 100% | 80% | 0 |
| 119642 | RS Umum Assyifa Sukabumi | 8 | 2022 | - | 99.5% | 96% | 97.33% | 100% | 96.33% | 2.5% | 88% | 100% | 97.55% | 86.67% | 96.3% | 85.71% | 0 |
| 119643 | RS Umum Hosana Medica | 8 | 2022 | - | 100% | 100% | 100% | 98% | 85% | 0% | 84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119644 | RS Umum Pelabuhan Cirebon | 8 | 2022 | - | 90.35% | 93% | 93.41% | 100% | 69.33% | 0.58% | 57.08% | 100% | 94.06% | 94.34% | 100% | 80% | 0 |
| 119645 | RS Umum Citra Sari Husada | 8 | 2022 | - | 82.13% | 83% | 100% | 99.5% | 83.87% | 3.28% | 85.24% | 94.57% | 100% | 79.81% | 100% | 100% | 0 |
| 119646 | RS Umum Bhayangkara Setukpa Lemdikpol | 8 | 2022 | - | 95.5% | 96% | 100% | 0% | 96.52% | 0% | 91.08% | 100% | 91% | 80% | 100% | 82.35% | 0 |
| 119647 | RS Umum Bhayangkara Tk IV Bogor | 8 | 2022 | - | 91% | 90% | 100% | 90% | 93.33% | 0% | 80% | 100% | 82.35% | 0% | 100% | 0% | 0 |
| 119648 | RS Khusus Paru Kabupaten Karawang | 8 | 2022 | - | 100% | 100% | 100% | 0% | 73.11% | 0% | 100% | 85.71% | 97.69% | 46.67% | 100% | 100% | 0 |
| 119649 | RS Umum Amanda Mitra Keluarga | 8 | 2022 | - | 90.16% | 100% | 99.06% | 90.91% | 100% | 100% | 76.05% | 100% | 99.9% | 0% | 100% | 90.16% | 0 |
| 119650 | RS Khusus Mata Cicendo | 8 | 2022 | 12-11-2024 | 98% | 100% | 100% | 0% | 78.59% | 0% | 100% | 100% | 90.15% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.