Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 120201 | RS Ibu dan Anak Bunda Sejahtera | 4 | 2022 | 99.26% | 100% | 100% | 39.47% | 88.81% | 0% | 74.83% | 100% | 96.55% | 90.48% | 100% | 100% | 93 |
| 120202 | RS Suci Paramita | 4 | 2022 | 88% | 89% | 100% | 85.71% | 90% | 0% | 88.24% | 100% | 89.55% | 0% | 100% | 100% | 0 |
| 120203 | RS Umum Daerah Balaraja | 4 | 2022 | 80.33% | 92% | 100% | 100% | 59.23% | 2% | 100% | 100% | 82.58% | 76% | 100% | 100% | 0 |
| 120204 | RS Ciputra | 4 | 2022 | 79.41% | 100% | 93.75% | 100% | 71.98% | 8.16% | 70% | 100% | 100% | 93.4% | 93.75% | 100% | 90 |
| 120205 | RS Umum Daerah Bantar Gebang | 4 | 2022 | 80.9% | 91% | 98.92% | 0% | 97.46% | 9.09% | 70.83% | 100% | 86.67% | 0% | 9.09% | 0% | 0 |
| 120206 | RS Umum Immanuel Bandung | 4 | 2022 | 87.3% | 82% | 100% | 0% | 90.35% | 1.14% | 75.35% | 100% | 91.84% | 70% | 100% | 0% | 0 |
| 120207 | RS Umum Holistic Purwakarta | 4 | 2022 | 95% | 90% | 98.82% | 0% | 79.26% | 0% | 82.39% | 100% | 82.98% | 80% | 96.43% | 83.33% | 81 |
| 120208 | Siloam Hospitals Lippo Cikarang | 4 | 2022 | 89.78% | 92% | 99.25% | 94.44% | 80.01% | 4.97% | 66.67% | 100% | 94.88% | 89.47% | 100% | 100% | 97.3 |
| 120209 | RS Umum Mitra Keluarga Bekasi | 4 | 2022 | 96.98% | 100% | 100% | 0% | 55.48% | 0% | 100% | 100% | 100% | 0% | 99.93% | 100% | 82.26 |
| 120210 | RS Umum Taman Harapan Baru | 4 | 2022 | 67% | 100% | 0% | 23.68% | 100% | 0% | 60.39% | 100% | 82.6% | 0% | 100% | 100% | 0 |
| 120211 | RS Umum Ridhoka Salma | 4 | 2022 | 75.92% | 70% | 98.75% | 97.83% | 70.18% | 0% | 68.95% | 100% | 75% | 60% | 97.32% | 94.74% | 0 |
| 120212 | RS Ibu dan Anak Kartini | 4 | 2022 | 94.22% | 99% | 97.33% | 94.44% | 98.98% | 4.92% | 96.82% | 95.35% | 98.74% | 96.82% | 95.95% | 92.81% | 96 |
| 120213 | RS Umum Amira | 4 | 2022 | 82.5% | 89% | 88.15% | 100% | 71.88% | 3.08% | 81.25% | 86.84% | 75% | 0% | 79.17% | 81.25% | 79 |
| 120214 | RSU Bhayangkara Tk. II Sartika Asih | 4 | 2022 | 81.98% | 85% | 100% | 0% | 43.93% | 0% | 98.66% | 100% | 55.09% | 0% | 100% | 100% | 77.92 |
| 120215 | RS Umum Proklamasi | 4 | 2022 | 85.5% | 100% | 90.48% | 0% | 83.75% | 0% | 88.64% | 100% | 79.28% | 0% | 96.36% | 100% | 100 |
| 120216 | RS Umum Hermina Bekasi | 4 | 2022 | 87% | 98% | 100% | 100% | 91.43% | 0.28% | 93.33% | 100% | 100% | 91.43% | 91.67% | 100% | 96.85 |
| 120217 | RS Umum Harapan Mulia | 4 | 2022 | 82.71% | 82% | 98.73% | 99.17% | 83.18% | 2.65% | 56.24% | 100% | 75.27% | 100% | 98.56% | 62.5% | 88.68 |
| 120218 | RS Siloam Sentosa | 4 | 2022 | 97.75% | 100% | 91.34% | 0% | 57.77% | 9% | 23.72% | 100% | 89.78% | 68.57% | 92.74% | 100% | 93 |
| 120219 | RS Hermina Metland Cibitung | 4 | 2022 | 90.64% | 97% | 100% | 100% | 98.44% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 94.55 |
| 120220 | RS Karisma Cimareme | 4 | 2022 | 72% | 90% | 91.67% | 78.79% | 74.58% | 4.64% | 53.69% | 100% | 89.88% | 89.11% | 91.11% | 100% | 97.4 |
| 120221 | RS Umum Santo Yusup | 4 | 2022 | 68% | 81% | 75.56% | 0% | 92% | 0% | 91.64% | 99.26% | 97.95% | 68.89% | 91.18% | 0% | 88.76 |
| 120222 | RS Umum Bayukarta | 4 | 2022 | 66.28% | 51% | 99.53% | 0% | 83.34% | 15.75% | 61.76% | 64.42% | 100% | 83% | 100% | 100% | 0 |
| 120223 | RSAU dr. M. Salamun | 4 | 2022 | 83.54% | 95% | 100% | 100% | 89.14% | 0% | 100% | 95.69% | 94.08% | 85.61% | 100% | 100% | 85.17 |
| 120224 | RS Umum Satria Medika | 4 | 2022 | 72.05% | 80% | 100% | 100% | 98.86% | 0% | 71.43% | 100% | 76.15% | 87.88% | 100% | 71.36% | 0 |
| 120225 | RS Siloam Bekasi Timur | 4 | 2022 | 90.83% | 92% | 98.44% | 100% | 82.25% | 23.73% | 65.71% | 100% | 100% | 65% | 93.48% | 100% | 98 |
| 120226 | RS Umum Bhakti Kartini | 4 | 2022 | 84.93% | 94% | 98.51% | 0% | 100% | 1.18% | 83.58% | 59.26% | 99.99% | 33.33% | 99.87% | 100% | 0 |
| 120227 | RS Umum Juwita | 4 | 2022 | 98.55% | 95% | 68.85% | 85.71% | 100% | 0% | 61.17% | 0% | 95.17% | 0% | 98.61% | 0% | 100 |
| 120228 | RS Umum Dewi Sri | 4 | 2022 | 75.2% | 97% | 100% | 100% | 79.05% | 2.19% | 75.61% | 77.08% | 66.44% | 100% | 100% | 100% | 0 |
| 120229 | RS Umum Daerah Lembang | 4 | 2022 | 84.9% | 96% | 97.84% | 66.67% | 77.29% | 5.68% | 86.59% | 100% | 99.09% | 66.67% | 100% | 100% | 77.59 |
| 120230 | RS Umum Daerah Cililin | 4 | 2022 | 99.61% | 80% | 97.96% | 100% | 56% | 0% | 84.98% | 97.18% | 100% | 81.82% | 64.55% | 100% | 0 |
| 120231 | RS Umum Karina Medika | 4 | 2022 | 80.12% | 80% | 76.67% | 85.71% | 78.82% | 0% | 88.62% | 90.48% | 90% | 77.5% | 77.5% | 80% | 89 |
| 120232 | RS Umum Vania | 4 | 2022 | 90.09% | 98% | 99.97% | 100% | 93.35% | 0% | 65.49% | 100% | 99.94% | 31.25% | 100% | 100% | 96.67 |
| 120233 | RS Primaya Bekasi Utara | 4 | 2022 | 92% | 87% | 100% | 0% | 99% | 0.47% | 100% | 86.67% | 100% | 77% | 87% | 100% | 92 |
| 120234 | RS Umum Bhakti Husada II Purwakarta | 4 | 2022 | 76.59% | 85% | 100% | 83.33% | 76.45% | 0% | 92.11% | 100% | 78.7% | 71.43% | 86.75% | 100% | 78 |
| 120235 | RS Umum As-Shofwan | 4 | 2022 | 96% | 96% | 95% | 100% | 95.45% | 0% | 100% | 100% | 0% | 98% | 100% | 100% | 97 |
| 120236 | RS Umum Karya Husada | 4 | 2022 | 95% | 92% | 82.89% | 33.33% | 72.99% | 8.89% | 76.82% | 78.46% | 99.93% | 59.26% | 81.33% | 66.67% | 91 |
| 120237 | RS Umum Mitra Keluarga Bekasi Timur | 4 | 2022 | 99.86% | 100% | 100% | 100% | 80.16% | 0% | 86.99% | 100% | 80.85% | 0% | 100% | 100% | 98.3 |
| 120238 | RS Umum Amanda | 4 | 2022 | 96.67% | 100% | 100% | 100% | 90.33% | 0% | 96.34% | 100% | 100% | 61.54% | 100% | 0% | 81 |
| 120239 | RS Umum Hermina Grand Wisata | 4 | 2022 | 88.35% | 99% | 100% | 100% | 100% | 1.71% | 97.78% | 100% | 100% | 90.91% | 100% | 100% | 99.74 |
| 120240 | RS Primaya | 4 | 2022 | 90.75% | 98% | 100% | 0% | 69.5% | 4.81% | 98.24% | 73.17% | 85.82% | 100% | 100% | 100% | 97.26 |
| 120241 | RS Umum Bhayangkara Tk IV Bogor | 4 | 2022 | 95% | 100% | 100% | 95% | 95% | 0% | 85.23% | 0% | 83.24% | 90% | 100% | 0% | 83.5 |
| 120242 | RS Umum Puspa Husada | 4 | 2022 | 63% | 100% | 100% | 100% | 100% | 0% | 98% | 100% | 71.47% | 100% | 100% | 100% | 0 |
| 120243 | RS Umum Permata Keluarga Jababeka | 4 | 2022 | 100% | 100% | 0% | 100% | 70.81% | 7.69% | 0% | 100% | 100% | 0% | 0% | 100% | 0 |
| 120244 | RS Primaya | 4 | 2022 | 91% | 100% | 100% | 93.33% | 95.23% | 4.28% | 100% | 97.19% | 99.13% | 93.33% | 100% | 100% | 94.54 |
| 120245 | RS Umum Mutiara Hati | 4 | 2022 | 92.61% | 100% | 100% | 87.5% | 94.35% | 2.17% | 15.92% | 100% | 100% | 80% | 96.1% | 100% | 90 |
| 120246 | RS Umum PTPN VIII | 4 | 2022 | 0% | 0% | 0% | 0% | 76.48% | 4.55% | 80% | 100% | 75.04% | 76% | 79.17% | 82% | 0 |
| 120247 | RS Umum Hosana Medica | 4 | 2022 | 100% | 100% | 100% | 98% | 85% | 0% | 84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120248 | RS Umum Sentra Medika | 4 | 2022 | 96.5% | 94% | 98.94% | 0% | 95.28% | 14.96% | 54.53% | 100% | 89.84% | 100% | 100% | 95.8% | 90.66 |
| 120249 | RS Umum Daerah Subang | 4 | 2022 | 90.82% | 93% | 97.77% | 100% | 67.6% | 1.02% | 98.69% | 100% | 94.79% | 0% | 98.19% | 100% | 0 |
| 120250 | RS Umum Daerah Cabangbungin | 4 | 2022 | 85.5% | 88% | 99.28% | 0% | 94.12% | 0% | 62.5% | 100% | 98.37% | 0% | 0% | 0% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
