Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 120151 | RS Islam Surabaya | 4 | 2022 | 98% | 99% | 100% | 100% | 81.25% | 1.15% | 57.73% | 100% | 78.88% | 94.12% | 100% | 100% | 91.9 |
| 120152 | RS Umum Tk. III Brawijaya | 4 | 2022 | 99% | 100% | 100% | 0% | 87.5% | 0% | 81.67% | 0% | 100% | 90% | 100% | 100% | 83 |
| 120153 | RS Marinir Ewa Pangalila Gunungsari | 4 | 2022 | 89.13% | 97% | 89.66% | 50% | 64.47% | 2.04% | 79.17% | 100% | 86.38% | 75% | 100% | 100% | 0 |
| 120154 | RS Umum Adi Husada Kapasari | 4 | 2022 | 93.06% | 96% | 100% | 0% | 100% | 0% | 88.99% | 100% | 99.98% | 85.47% | 93.26% | 100% | 84.17 |
| 120155 | RS Jiwa Menur | 4 | 2022 | 97.03% | 100% | 100% | 0% | 82.97% | 0% | 87.36% | 100% | 92.91% | 97.35% | 100% | 50% | 84 |
| 120156 | RS Mata Undaan | 4 | 2022 | 92.89% | 100% | 100% | % | 37.5% | 0% | 100% | 100% | 99.9% | 97.3% | 100% | 100% | |
| 120157 | RS Umum Daerah Bhakti Dharma Husada | 4 | 2022 | 85.05% | 93% | 100% | 100% | 100% | 0% | 86.41% | 100% | 99.73% | 95.29% | 100% | 100% | 0 |
| 120158 | RS TNI AL Dr. Oepomo | 4 | 2022 | 85.63% | 94% | 100% | 0% | 87.01% | 0% | 74.79% | 100% | 100% | 92% | 100% | 0% | 0 |
| 120159 | RS Umum Islam Surabaya Jemursari | 4 | 2022 | 90.7% | 67% | 100% | 100% | 88.92% | 2.85% | 83.15% | 100% | 87.74% | 0% | 100% | 100% | 0 |
| 120160 | RS Bunda | 4 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 55.42% | 100% | 98.01% | 91.39% | 100% | 100% | 96 |
| 120161 | RS Muji Rahayu | 4 | 2022 | 92.43% | 100% | 100% | 0% | 100% | 0% | 56.7% | 100% | 92.82% | 77% | 100% | 100% | 82 |
| 120162 | RS Primasatya Husada Citra (PHC) Surabaya | 4 | 2022 | 82.05% | 100% | 100% | 100% | 89.57% | 1.03% | 86.88% | 96.89% | 99.91% | 94.15% | 100% | 100% | 0 |
| 120163 | RS Ibu dan Anak IBI Surabaya | 4 | 2022 | 86.27% | 100% | 100% | 0% | 78.6% | 0% | 78.38% | 100% | 20.79% | 74.07% | 88.24% | 0% | 0 |
| 120164 | RS Umum Daerah Husada Prima | 4 | 2022 | 91% | 90% | 100% | 0% | 84.3% | 0% | 98.05% | 90.91% | 87.37% | 81.72% | 97.41% | 0% | 91.85 |
| 120165 | RS William Booth Surabaya | 4 | 2022 | 89.86% | 89% | 100% | 0% | 69% | 5.59% | 88.81% | 97% | 99.66% | 83.33% | 100% | 100% | 86.78 |
| 120166 | RS Umum Daerah Haji Provinsi Jawa Timur | 4 | 2022 | 94.93% | 97% | 99.78% | 0% | 74.12% | 0% | 93.7% | 97.59% | 99.86% | 0% | 95.21% | 100% | 0 |
| 120167 | RS Adi Husada Undaan | 4 | 2022 | 99.21% | 97% | 95.71% | 0% | 89.46% | 11.22% | 78.1% | 92% | 96.52% | 0% | 95.69% | 0% | 0 |
| 120168 | RS Premier Surabaya | 4 | 2022 | 0% | 0% | 100% | 0% | 0% | 3.45% | 98% | 0% | 99.93% | 0% | 0% | 0% | 0 |
| 120169 | RS Husada Utama Surabaya | 4 | 2022 | 92% | 100% | 100% | 100% | 88% | 0.79% | 86.79% | 100% | 100% | 5.49% | 100% | 100% | 79 |
| 120170 | RS Umum Daerah dr. Mohamad Soewandhie | 4 | 2022 | 90.61% | 95% | 99.5% | 66.67% | 85.6% | 0% | 98.39% | 100% | 100% | 100% | 100% | 100% | 100 |
| 120171 | RS Darmo | 4 | 2022 | 92.51% | 88% | 100% | 0% | 86.45% | 2.94% | 55.63% | 69.79% | 89.4% | 50% | 100% | 100% | 99.4 |
| 120172 | RS Umum Mitra Keluarga Surabaya | 4 | 2022 | 100% | 99% | 100% | 0% | 100% | 0% | 91.16% | 95.92% | 99.85% | 0% | 100% | 100% | 0 |
| 120173 | RS Ibu dan Anak Pura Raharja | 4 | 2022 | 93.14% | 99% | 100% | 100% | 98.51% | 97.46% | 100% | 100% | 82.97% | 100% | 100% | 100% | 90 |
| 120174 | RS Gotong Royong | 4 | 2022 | 47% | 96% | 97% | 96% | 31.67% | 20% | 85% | 96% | 82% | 100% | 91% | 100% | 87 |
| 120175 | RS Katolik St. Vincentius a Paulo | 4 | 2022 | 86.12% | 95% | 99.37% | 0% | 86.86% | 4.52% | 88.01% | 100% | 97.17% | 0% | 98.27% | 80% | 0 |
| 120176 | RS Bhakti Rahayu | 4 | 2022 | 86.5% | 96% | 95.69% | 77.78% | 36.13% | 4.17% | 40.36% | 93.44% | 86.84% | 80% | 97.86% | 80% | 0 |
| 120177 | RS Gigi dan Mulut FKG Universitas Airlangga | 4 | 2022 | 84.5% | 92% | 100% | % | 0% | 0% | 100% | 0% | 94.17% | 100% | 100% | 0% | 0 |
| 120178 | RS Gigi dan Mulut Nala Husada | 4 | 2022 | 85.5% | 92% | 100% | 0% | 100% | 35.29% | 0% | 0% | 100% | 0% | 0% | 0% | 92 |
| 120179 | RS Islam Darus Syifa | 4 | 2022 | 89.33% | 96% | 100% | 0% | 53.5% | 0% | 62.52% | 100% | 95.55% | 64.55% | 100% | 0.5% | 93 |
| 120180 | RS Umum Siloam Hospitals Surabaya | 4 | 2022 | 99.18% | 100% | 100% | 0% | 75.36% | 1.75% | 47.68% | 100% | 95.93% | 100% | 100% | 100% | 98.2 |
| 120181 | RS Selaras | 4 | 2022 | 75% | 76% | 100% | 91.43% | 89.93% | 1.41% | 100% | 100% | 93.66% | 71.77% | 100% | 0% | 30 |
| 120182 | RS Ibu dan Anak Harapan Mulia | 4 | 2022 | 91% | 86% | 100% | 87.5% | 80% | 3.64% | 80% | 100% | 80% | 100% | 100% | 80% | 80 |
| 120183 | RS Emma | 4 | 2022 | 100% | 96% | 100% | 100% | 100% | 13.51% | 78.3% | 100% | 96.04% | 100% | 100% | 100% | 0 |
| 120184 | RS St. Carolus Summarecon Serpong | 4 | 2022 | 97.33% | 100% | 100% | 0% | 92.88% | 0% | 79.09% | 100% | 9.74% | 100% | 50% | 100% | 75.69 |
| 120185 | RS Ichsan Medical Center | 4 | 2022 | 100% | 100% | 99.82% | 100% | 100% | 0% | 88.52% | 100% | 100% | 100% | 100% | 100% | 84 |
| 120186 | RS Umum Murni Asih | 4 | 2022 | 100% | 90% | 100% | 0% | 90.2% | 0% | 94.74% | 0% | 100% | 99.1% | 100% | 89.29% | 100 |
| 120187 | RS Misi Lebak | 4 | 2022 | 100% | 99% | 100% | 100% | 99.6% | 0% | 62.44% | 100% | 100% | 81.45% | 100% | 100% | 89 |
| 120188 | RS Gatoel | 4 | 2022 | 90% | 91% | 100% | 100% | 100% | 0.33% | 93.24% | 100% | 96.16% | 100% | 100% | 100% | 95 |
| 120189 | RS Reksa Waluya | 4 | 2022 | 91.09% | 0% | 100% | 100% | 84.93% | 43.06% | 49.01% | 100% | 70.39% | 0% | 100% | 100% | 0 |
| 120190 | RS Umum Keluarga Kita | 4 | 2022 | 84.08% | 92% | 100% | 88.89% | 86.8% | 0% | 32.79% | 100% | 100% | 100% | 100% | 100% | 94.81 |
| 120191 | RS Umum Daerah Dr. Adjidarmo | 4 | 2022 | 76.96% | 92% | 95.49% | 75.3% | 27.24% | 1.5% | 86.53% | 90.96% | 90.76% | 0% | 98.71% | 85.71% | 0 |
| 120192 | RS EMC Alam Sutera | 4 | 2022 | 86.62% | 100% | 99.41% | 0% | 90.89% | 28.57% | 59.61% | 99.17% | 98.38% | 100% | 96.74% | 100% | 84.71 |
| 120193 | RS Permata Hati | 4 | 2022 | 85.71% | 99% | 100% | 85.71% | 97.56% | 0% | 97.78% | 94.12% | 100% | 100% | 100% | 100% | 0 |
| 120194 | RS Ibu dan Anak Permata Ibunda | 4 | 2022 | 79.78% | 62% | 60% | 20% | 0% | 0% | 72.73% | 0.86% | 0% | 0% | 62.11% | 0% | 0 |
| 120195 | RS Umum Daerah Dr. Soedono Madiun | 4 | 2022 | 86.39% | 100% | 100% | 40% | 96.33% | 0.34% | 95.9% | 91.61% | 86.69% | 0% | 100% | 100% | 89.62 |
| 120196 | RS Islam Hasanah Muhammadiyah | 4 | 2022 | 97.45% | 97% | 99.67% | 0% | 77.83% | 0% | 21.1% | 100% | 98% | 0% | 100% | 100% | 0 |
| 120197 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 4 | 2022 | 65.29% | 83% | 100% | 0% | 68.28% | 1.5% | 100% | 100% | 80.41% | 100% | 100% | 100% | 86.04 |
| 120198 | Metro Hospitals Cikupa | 4 | 2022 | 96.61% | 95% | 100% | 0% | 81.79% | 0% | 78.08% | 100% | 98.03% | 51.59% | 100% | 100% | 77 |
| 120199 | RS Umum Daerah Berkah Pandeglang | 4 | 2022 | 87% | 87% | 100% | 100% | 85.35% | 0% | 100% | 100% | 90.5% | 83% | 100% | 100% | 0 |
| 120200 | RS Ibu dan Anak Tiara | 4 | 2022 | 94.72% | 100% | 100% | 100% | 89.81% | 0% | 82.64% | 100% | 100% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
