Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120251 | RS Jiwa Provinsi Kalimantan Barat | 9 | 2022 | - | 82% | 90% | 100% | 0% | 97.6% | 0% | 60.62% | 100% | 96.6% | 87.78% | 25.48% | 100% | 76.61 |
| 120252 | RS St Antonius Jopu | 9 | 2022 | - | 90% | 90% | 100% | 0% | 93.33% | 100% | 100% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 120253 | RS Medika Utama Manggar | 9 | 2022 | - | 100% | 100% | 100% | 100% | 83.51% | 1.22% | 46.34% | 100% | 96.43% | 84.62% | 100% | 100% | 0 |
| 120254 | RS Kalooran | 9 | 2022 | - | 99.21% | 93% | 88.37% | 0% | 13.79% | 0% | 77.69% | 100% | 94.62% | 84.16% | 82.24% | 100% | 0 |
| 120255 | RS TK 4 Dr. Yanto, Sp.OT | 9 | 2022 | - | 89.5% | 100% | 100% | 0% | 100% | 0% | 30% | 0% | 99.22% | 83.33% | 100% | 100% | 0 |
| 120256 | RS Kinapit | 9 | 2022 | - | 100% | 99% | 100% | 100% | 83.33% | 0% | 73.56% | 100% | 90% | 75% | 100% | 100% | 0 |
| 120257 | RS Umum Dirgahayu | 9 | 2022 | - | 88.98% | 94% | 100% | 100% | 85.25% | 28.91% | 82.68% | 96.3% | 99.43% | 0% | 99.8% | 100% | 0 |
| 120258 | RS Umum Daerah Amurang | 9 | 2022 | - | 92% | 93% | 96% | 0% | 88% | 0% | 90% | 90% | 100% | 90% | 90% | 100% | 0 |
| 120259 | RS ST Rafael Cancar | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 3.12% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 120260 | RS Umum Daerah Pendau Tambu Kab Donggala | 9 | 2022 | - | 77.61% | 70% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120261 | RS Islam Bontang | 9 | 2022 | - | 99% | 100% | 100% | 100% | 82.5% | 0% | 80.4% | 100% | 86.54% | 100% | 100% | 0% | 80.09 |
| 120262 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 9 | 2022 | - | 91.53% | 98% | 97.28% | 100% | 100% | 0% | 89.21% | 97.73% | 99.99% | 100% | 93.51% | 100% | 0 |
| 120263 | RS Jiwa Atma Husada Mahakam | 9 | 2022 | - | 91% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 98.53% | 100% | 100% | 0 |
| 120264 | RS Jiwa Atma Husada Mahakam | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 89.33 |
| 120265 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 9 | 2022 | - | 99% | 100% | 100% | 100% | 96% | 0% | 97.8% | 100% | 99.32% | 100% | 100% | 0% | 0 |
| 120266 | RS Umum Daerah Inche Abdoel Moeis | 9 | 2022 | - | 48% | 99% | 99.11% | 100% | 23.98% | 31.35% | 85.53% | 88.03% | 97.22% | 0% | 98.76% | 0% | 0 |
| 120267 | RS Mitra Medika Pontianak | 9 | 2022 | - | 80.52% | 89% | 100% | 100% | 88.87% | 0% | 76.46% | 100% | 98.52% | 100% | 100% | 85.71% | 65.3 |
| 120268 | RS Umum Santo Yoseph Labuan bajo | 9 | 2022 | - | 99.58% | 100% | 79.55% | 0% | 100% | 0% | 100% | 100% | 80.43% | 0% | 80% | 0% | 0 |
| 120269 | RS Samarinda Medika Citra | 9 | 2022 | - | 99.96% | 100% | 100% | 75% | 86.92% | 6.5% | 82.62% | 99.74% | 100% | 88.24% | 99.01% | 0% | 0 |
| 120270 | RS Tk. IV 12.07.01 Singkawang | 9 | 2022 | - | 100% | 88% | 100% | 0% | 100% | 0% | 98.44% | 100% | 90.62% | 95.24% | 100% | 81.82% | 0 |
| 120271 | RS Umum Pertamina Tanjung | 9 | 2022 | - | 86.21% | 94% | 100% | 100% | 100% | 8% | 51.3% | 100% | 84.31% | 57.78% | 100% | 100% | 0 |
| 120272 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 9 | 2022 | - | 75% | 97% | 100% | 0% | 88.77% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120273 | RS Umum Daerah Kabupaten Landak | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 120274 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 9 | 2022 | - | 97.5% | 100% | 100% | 100% | 91.89% | 0% | 93.75% | 100% | 100% | 93.92% | 100% | 0% | 0 |
| 120275 | RS Ibu dan Anak Ibunda | 9 | 2022 | - | 92.25% | 94% | 99.71% | 100% | 85.94% | 0% | 86.63% | 100% | 69.23% | 90.91% | 99.51% | 88.89% | 0 |
| 120276 | RS Pratama dr. Abdul Chalik Masulili | 9 | 2022 | - | 90% | 100% | 100% | 0% | 98.9% | 0% | 98% | 100% | 100% | 100% | 100% | 80% | 0 |
| 120277 | RS Marina Permata | 9 | 2022 | - | 81.46% | 87% | 90.01% | 0% | 70.43% | 0% | 21.2% | 99.3% | 89.49% | 69.26% | 92.91% | 100% | 0 |
| 120278 | RS Borneo Citra Medika | 9 | 2022 | - | 95.93% | 100% | 100% | 100% | 93.85% | 0% | 77.16% | 93.22% | 100% | 49.46% | 100% | 66.67% | 0 |
| 120279 | RS Umum Daerah Ulin Banjarmasin | 9 | 2022 | - | 70.67% | 83% | 100% | 100% | 83.8% | 0% | 95.66% | 100% | 95.46% | 70.67% | 100% | 85.71% | 0 |
| 120280 | RS Umum Daerah Anugerah | 9 | 2022 | - | 64.33% | 84% | 98.78% | 0% | 88.2% | 0% | 84.75% | 100% | 100% | 93.75% | 100% | 0% | 0 |
| 120281 | RS Umum Daerah Ende | 9 | 2022 | - | 88.52% | 87% | 100% | 0% | 80% | 16% | 100% | 100% | 99.71% | 0% | 100% | 0% | 0 |
| 120282 | RS Umum Suaka Insan | 9 | 2022 | - | 80.39% | 94% | 98.74% | 100% | 99.14% | 5.36% | 71.62% | 100% | 82.56% | 0% | 88.83% | 100% | 0 |
| 120283 | RS Umum Daerah H. Boejasin Pelaihari | 9 | 2022 | - | 81.44% | 90% | 93.05% | 100% | 91.94% | 1.72% | 95.58% | 100% | 96.77% | 0% | 39.69% | 100% | 0 |
| 120284 | RS Fatima Ketapang | 9 | 2022 | - | 89.12% | 100% | 95.02% | 86.67% | 46.95% | 0% | 71.26% | 96.61% | 84.69% | 64.18% | 91.88% | 100% | 0 |
| 120285 | RS Islam Banjarmasin | 9 | 2022 | - | 99.9% | 99% | 98.33% | 0% | 26.5% | 0% | 60.39% | 60% | 95.97% | 72.04% | 55.03% | 0% | 0 |
| 120286 | RS Tk. III Dr. R. Soeharsono | 9 | 2022 | - | 92.5% | 82% | 99.75% | 83.33% | 63.19% | 4.26% | 67.42% | 100% | 94.33% | 0% | 100% | 100% | 0 |
| 120287 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 9 | 2022 | - | 100% | 38% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 120288 | RS Umum Daerah Anuntaloko Parigi | 9 | 2022 | - | 92.5% | 100% | 100% | 33.33% | 52.03% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 120289 | RS Umum Daerah Mokoyurli Buol | 9 | 2022 | - | 91.42% | 94% | 85.44% | 100% | 70% | 15.38% | 92.35% | 100% | 89.99% | 55% | 94.74% | 100% | 0 |
| 120290 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 9 | 2022 | - | 100% | 100% | 100% | 100% | 78.3% | 0% | 85.03% | 100% | 90.4% | 100% | 100% | 100% | 0 |
| 120291 | RS Umum Daerah Dr. H. Moch. Ansari Saleh | 9 | 2022 | - | 82.89% | 97% | 99.86% | 71.43% | 96.66% | 5.8% | 89.69% | 93.57% | 96.48% | 96.67% | 96.72% | 100% | 0 |
| 120292 | RS Hermina Manado | 9 | 2022 | - | 96.5% | 100% | 100% | 50% | 56.67% | 4.22% | 92.37% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 120293 | RS Umum Bethesda Serukam | 9 | 2022 | - | 87.72% | 83% | 100% | 0% | 61.74% | 0% | 68.35% | 100% | 90.51% | 0% | 100% | 100% | 0 |
| 120294 | RS Jiwa Sambang Lihum | 9 | 2022 | - | 92.96% | 87% | 100% | 0% | 100% | 0% | 88.64% | 100% | 95.75% | 100% | 100% | 0% | 0 |
| 120295 | RS Umum Daerah H. Abdul Aziz Marabahan | 9 | 2022 | - | 0% | 0% | 76.23% | 58.33% | 65% | 0% | 96.35% | 98% | 80.09% | 0% | 98.26% | 0% | 0 |
| 120296 | RS Pratama Bilabanggai Buko Selatan | 9 | 2022 | - | 20% | 90% | 75% | 0% | 85.71% | 0% | 79.1% | 0% | 97.12% | 0% | 0% | 0% | 0 |
| 120297 | RS Umum Sentra Medika Sanggau | 9 | 2022 | - | 95.04% | 95% | 98.98% | 50% | 84.62% | 2.13% | 97.98% | 100% | 94.76% | 51.6% | 98.61% | 100% | 0 |
| 120298 | RS Umum Daerah Datu Sanggul Rantau | 9 | 2022 | - | 84.28% | 100% | 98.45% | 60% | 55% | 3.12% | 100% | 100% | 94.11% | 33.33% | 97.74% | 100% | 0 |
| 120299 | RS Umum Ciputra Mitra Hospital | 9 | 2022 | - | 77.96% | 99% | 99.87% | 100% | 98.46% | 11.84% | 28.5% | 93.75% | 99.99% | 86.05% | 93.02% | 100% | 0 |
| 120300 | RS Umum Handayati | 9 | 2022 | - | 100% | 100% | 100% | 100% | 93.46% | 3.12% | 94.63% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.