Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120351 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 9 | 2022 | - | 88.15% | 92% | 99.06% | 100% | 31.17% | 3.23% | 81.33% | 100% | 95.99% | 25% | 98.91% | 100% | 0 |
| 120352 | RS Ibu dan Anak Permata Bunda | 9 | 2022 | - | 99% | 100% | 100% | 100% | 1.01% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120353 | RS Umum Daerah Poso | 9 | 2022 | - | 88.86% | 100% | 98.02% | 100% | 43.71% | 100% | 88.87% | 100% | 70.21% | 0% | 100% | 100% | 0 |
| 120354 | RS Umum Daerah ODSK | 9 | 2022 | 08-06-2024 | 86.32% | 79% | 93.96% | 0% | 98.56% | 25% | 93.41% | 100% | 97.64% | 40% | 31.43% | 0% | 0 |
| 120355 | RS Umum Daerah Pemangkat | 9 | 2022 | - | 96.02% | 97% | 100% | 100% | 87.93% | 0% | 75.27% | 97.32% | 89.54% | 90.7% | 98.05% | 100% | 0 |
| 120356 | RS Umum Daerah Salabangkapaku | 9 | 2022 | - | 94.63% | 97% | 100% | 0% | 100% | 0% | 98.48% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120357 | RSD Idaman Kota Banjarbaru | 9 | 2022 | - | 88.44% | 94% | 100% | 80% | 90.29% | 2.23% | 99.63% | 100% | 99.84% | 100% | 62.28% | 100% | 0 |
| 120358 | RS Umum Manado Medical Center | 9 | 2022 | - | 93.77% | 100% | 100% | 90.91% | 93.77% | 3.23% | 100% | 100% | 95.42% | 91.27% | 100% | 91.3% | 0 |
| 120359 | RS Bhayangkara Palangka Raya | 9 | 2022 | - | 94.32% | 100% | 100% | 100% | 100% | 0% | 80.54% | 100% | 89% | 100% | 100% | 100% | 0 |
| 120360 | RS TK IV Guntung Payung | 9 | 2022 | - | 98.98% | 94% | 100% | 100% | 97.59% | 100% | 83.92% | 100% | 94.81% | 100% | 100% | 0% | 0 |
| 120361 | RS Umum Siloam Hospital Manado | 9 | 2022 | - | 89.29% | 99% | 100% | 0% | 55.5% | 59.72% | 78.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120362 | RS Ibu dan Anak Defina | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120363 | RS Umum Almansyur Medika Banjarbaru | 9 | 2022 | - | 89.69% | 90% | 100% | 100% | 84.75% | 0% | 76.58% | 100% | 89.11% | 100% | 84.68% | 100% | 0 |
| 120364 | RS Jiwa Naimata | 9 | 2022 | - | 89% | 93% | 51.72% | 0% | 100% | 0% | 43.55% | 0% | 100% | 0% | 0% | 0% | 0 |
| 120365 | RS Siloam Banjarmasin | 9 | 2022 | - | 99% | 100% | 100% | 0% | 43% | 10% | 55.19% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 120366 | RS Bina Sehat Jember | 9 | 2022 | - | 83.9% | 100% | 88% | 95.83% | 83.39% | 0.51% | 92% | 100% | 98.39% | 92.31% | 100% | 92.86% | 0 |
| 120367 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 9 | 2022 | - | 91.68% | 100% | 100% | 85.71% | 59.12% | 1.9% | 99.47% | 100% | 100% | 94.03% | 100% | 100% | 0 |
| 120368 | RS Ibu dan Anak Fatimah Kraksaan | 9 | 2022 | - | 94% | 86% | 93.64% | 70% | 100% | 0% | 71.15% | 100% | 69.44% | 90.22% | 100% | 100% | 0 |
| 120369 | RS Islam Sakinah | 9 | 2022 | - | 90.13% | 99% | 100% | 80.56% | 82.69% | 1.57% | 95.76% | 100% | 91.55% | 88.2% | 100% | 100% | 95.6 |
| 120370 | RS Umum Prima Husada | 9 | 2022 | - | 96% | 100% | 100% | 100% | 90.91% | 0% | 89.09% | 93.33% | 100% | 85.37% | 100% | 80% | 0 |
| 120371 | RS Ibu dan Anak Soerya | 9 | 2022 | - | 67.5% | 85% | 93.59% | 100% | 99.55% | 0% | 96.77% | 100% | 100% | 100% | 97.85% | 100% | 90 |
| 120372 | RS Umum Citra Husada Jember | 9 | 2022 | - | 85% | 90% | 95.71% | 69.23% | 53.49% | 4.39% | 60.86% | 100% | 37.86% | 0% | 46.63% | 92.31% | 0 |
| 120373 | RS Muhammadiyah Siti Khodijah | 9 | 2022 | - | 86.12% | 100% | 100% | 0% | 81.82% | 0% | 98.69% | 100% | 99.87% | 95.45% | 100% | 100% | 0 |
| 120374 | RS Umum Arga Husada | 9 | 2022 | - | 85.64% | 98% | 100% | 100% | 82.03% | 3.12% | 55.96% | 100% | 90.62% | 81.25% | 100% | 100% | 0 |
| 120375 | RS Umum Muslimat Ponorogo | 9 | 2022 | - | 81.09% | 94% | 99.96% | 84.29% | 86.04% | 4.21% | 66.07% | 100% | 100% | 84.09% | 91.45% | 100% | 0 |
| 120376 | RS Prima Husada | 9 | 2022 | - | 83% | 88% | 89.15% | 86.67% | 92.19% | 0% | 82.61% | 100% | 99.92% | 81.58% | 95.05% | 91.91% | 0 |
| 120377 | RS Umum Daerah dr. Soedomo Trenggalek | 9 | 2022 | - | 74.76% | 92% | 99.87% | 85.71% | 23.42% | 0% | 99.41% | 100% | 100% | 100% | 97.64% | 100% | 0 |
| 120378 | RS Daerah Kalisat Jember | 9 | 2022 | - | 85.31% | 97% | 86.71% | 88.89% | 80.55% | 2.5% | 80% | 71.79% | 83.45% | 57.69% | 96.34% | 100% | 0 |
| 120379 | RS Umum Widodo | 9 | 2022 | - | 90% | 100% | 100% | 100% | 54.23% | 3.28% | 67.65% | 93.55% | 72.1% | 69.05% | 92.97% | 100% | 78 |
| 120380 | RS Daerah Balung Jember | 9 | 2022 | - | 70% | 60% | 66.67% | 28.57% | 55% | 27.78% | 95% | 89.04% | 96.15% | 0% | 57.5% | 0% | 0 |
| 120381 | RS Umum Daerah Lawang | 9 | 2022 | - | 63.37% | 71% | 100% | 0% | 94.17% | 0% | 99.42% | 100% | 97.99% | 90.43% | 100% | 0% | 0 |
| 120382 | RS Umum Daerah dr. Abdoer Rahem Situbondo | 9 | 2022 | - | 83.71% | 85% | 100% | 87.25% | 82.89% | 2.94% | 82.46% | 100% | 84.78% | 84.84% | 94.61% | 100% | 0 |
| 120383 | RS Umum Wava Husada | 9 | 2022 | - | 99% | 100% | 99.01% | 97.76% | 98.99% | 1.97% | 69.07% | 96.95% | 82.7% | 92.86% | 99.79% | 100% | 0 |
| 120384 | RS Umum Kartini | 9 | 2022 | - | 90.73% | 95% | 97.7% | 100% | 96.33% | 0.74% | 64.06% | 98.11% | 100% | 90.91% | 100% | 100% | 0 |
| 120385 | RS Islam Masyithoh Bangil | 9 | 2022 | - | 0% | 0% | 0% | 0% | 70.77% | 0% | 0% | 100% | 86% | 100% | 100% | 0% | 0 |
| 120386 | RS Umum dr. Moedjito Dwidjosiswojo | 9 | 2022 | - | 82.42% | 100% | 100% | 100% | 76.59% | 0% | 83.69% | 93.33% | 86.67% | 100% | 100% | 100% | 0 |
| 120387 | RS Mitra Medika Bondowoso | 9 | 2022 | - | 86.04% | 95% | 100% | 90% | 85.94% | 1.19% | 95% | 100% | 87.5% | 80% | 100% | 93.33% | 0 |
| 120388 | RS Umum Jasem | 9 | 2022 | - | 88.84% | 81% | 100% | 60% | 80.67% | 0% | 62.22% | 100% | 89.34% | 0% | 77.89% | 58.82% | 0 |
| 120389 | RS Umum Mitra Keluarga Waru | 9 | 2022 | - | 98.33% | 100% | 100% | 0% | 66.12% | 57.94% | 96.36% | 99.16% | 100% | 100% | 100% | 100% | 0 |
| 120390 | RS Jiwa Dr. Radjiman Wediodiningrat Lawang | 9 | 2022 | - | 100% | 100% | 100% | 0% | 99.17% | 0% | 98.04% | 100% | 99.74% | 91.25% | 100% | 100% | 0 |
| 120391 | RS Umum Daerah Dr. Harjono S. Kabupaten Ponorogo | 9 | 2022 | - | 88.17% | 98% | 100% | 100% | 86.54% | 1.35% | 85.77% | 100% | 99.88% | 81.08% | 100% | 100% | 0 |
| 120392 | RS Ibu dan Anak Permata Hati Pare Kediri | 9 | 2022 | - | 86.5% | 100% | 100% | 87.5% | 90% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 120393 | RS Islam Fatimah | 9 | 2022 | - | 82.5% | 63% | 52.82% | 100% | 43.33% | 0% | 75.41% | 100% | 100% | 96% | 45.74% | 100% | 0 |
| 120394 | RS Bala Keselamatan Bokor | 9 | 2022 | - | 88.23% | 91% | 100% | 0% | 93.59% | 0% | 85.56% | 100% | 96.05% | 82.26% | 100% | 92% | 0 |
| 120395 | RS umum Daerah Padangan | 9 | 2022 | - | 96.67% | 97% | 97.51% | 85.71% | 40.71% | 0% | 86.06% | 100% | 81.25% | 86.21% | 98.1% | 100% | 0 |
| 120396 | RS Rizani | 9 | 2022 | - | 85.4% | 99% | 100% | 0% | 100% | 0% | 50.87% | 100% | 100% | 0% | 100% | 100% | 0 |
| 120397 | RS Umum Muhammadiyah Surya Melati | 9 | 2022 | - | 94.55% | 95% | 99.87% | 0% | 91.97% | 0% | 50% | 100% | 99.56% | 75% | 100% | 100% | 0 |
| 120398 | RS Umum Bhakti Husada | 9 | 2022 | - | 98.53% | 83% | 99.62% | 0% | 84.18% | 1.04% | 91.89% | 100% | 97.08% | 100% | 100% | 100% | 0 |
| 120399 | RS Umum Medical Mandiri Pacitan | 9 | 2022 | - | 86.96% | 100% | 100% | 0% | 80.42% | 0% | 95.71% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120400 | RS Bhayangkara Bondowoso | 9 | 2022 | - | 94.76% | 100% | 99.57% | 100% | 86.31% | 0% | 92.37% | 100% | 98.27% | 83.05% | 100% | 84.31% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.