Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120601 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 9 | 2022 | - | 92.5% | 100% | 100% | 80% | 86% | 6.67% | 73.26% | 100% | 82% | 86% | 100% | 87.5% | 75.7 |
| 120602 | RS Umum Almah | 9 | 2022 | - | 100% | 100% | 100% | 100% | 94.37% | 0% | 92.11% | 0% | 100% | 100% | 100% | 0% | 0 |
| 120603 | RS Utama | 9 | 2022 | - | 92.76% | 98% | 94.74% | 100% | 94.67% | 0% | 96.45% | 100% | 0% | 98.77% | 94.5% | 98.59% | 0 |
| 120604 | RS Tk. IV 02.07.04 | 9 | 2022 | - | 100% | 100% | 80% | 100% | 85% | 0% | 50% | 80% | 90% | 80% | 80% | 100% | 90 |
| 120605 | RS Bakti Timah Sungailiat | 9 | 2022 | - | 96.21% | 100% | 90.26% | 100% | 81.22% | 0% | 97.83% | 100% | 88.77% | 100% | 100% | 100% | 0 |
| 120606 | RS Budi Medika | 9 | 2022 | - | 85.78% | 91% | 100% | 0% | 85% | 0% | 80% | 100% | 94.99% | 90% | 100% | 100% | 0 |
| 120607 | RS Umum Daerah Mampang Prapatan | 9 | 2022 | - | 92% | 100% | 100% | 8.57% | 90% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 120608 | RS Umum Daerah Ahmad Yani Metro | 9 | 2022 | - | 73.7% | 91% | 99.78% | 0% | 68.12% | 0% | 90.81% | 98.7% | 93.51% | 92.54% | 99.77% | 100% | 0 |
| 120609 | RS Umum Pusat Pertamina | 9 | 2022 | - | 85.56% | 94% | 100% | 100% | 59.47% | 0% | 64.93% | 100% | 94.77% | 81.82% | 99.55% | 93.54% | 0 |
| 120610 | RS Hermina Lampung | 9 | 2022 | - | 90% | 96% | 100% | 100% | 73.33% | 0% | 89.6% | 100% | 99.79% | 100% | 100% | 100% | 0 |
| 120611 | RS Ibu dan Anak SamMarie Basra | 9 | 2022 | - | 100% | 100% | 100% | 0% | 98.69% | 0% | 88.89% | 100% | 84% | 100% | 100% | 100% | 0 |
| 120612 | RS Umum Islam Metro | 9 | 2022 | - | 98.33% | 95% | 100% | 0% | 82.78% | 0% | 98.85% | 100% | 88.08% | 80.77% | 100% | 85.71% | 0 |
| 120613 | RS Umum Daerah Jagakarsa | 9 | 2022 | - | 100% | 100% | 100% | 100% | 80.47% | 0% | 100% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 120614 | RS Mata Lampung Eye Center (LEC) | 9 | 2022 | - | 100% | 100% | 98.5% | 0% | 98% | 100% | 97.5% | 0% | 100% | 100% | 100% | 100% | 0 |
| 120615 | RS Belleza Kedaton Bandar Lampung | 9 | 2022 | - | 92% | 100% | 100% | 100% | 34.58% | 0% | 86.43% | 100% | 80.93% | 83.33% | 100% | 100% | 93.5 |
| 120616 | RS Umum Muhammadiyah Metro | 9 | 2022 | - | 95.32% | 99% | 100% | 0% | 92.05% | 0.34% | 76.65% | 100% | 94.44% | 87.5% | 100% | 100% | 0 |
| 120617 | RS Umum Daerah Pasar Minggu | 9 | 2022 | - | 88.13% | 100% | 99.39% | 0% | 41.81% | 1.49% | 89.38% | 100% | 92.87% | 86.29% | 85.98% | 100% | 0 |
| 120618 | RS Umum Adhyaksa | 9 | 2022 | - | 85% | 100% | 100% | 100% | 93.35% | 2.82% | 80.55% | 100% | 93.46% | 84.62% | 100% | 100% | 0 |
| 120619 | RS Ibu dan Anak Santa Anna | 9 | 2022 | - | 91.73% | 100% | 100% | 0% | 66.96% | 0% | 45.99% | 100% | 41.37% | 80.08% | 100% | 100% | 0 |
| 120620 | RS Ibu dan Anak Anugerah Medical Center Metro | 9 | 2022 | - | 92.5% | 100% | 100% | 100% | 83.93% | 2.67% | 100% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 120621 | RS Umum Pertamina-Bintang Amin Lampung | 9 | 2022 | - | 100% | 100% | 100% | 100% | 92.09% | 0% | 73.95% | 100% | 94.64% | 100% | 100% | 100% | 0 |
| 120622 | RS Islam Jakarta Pondok Kopi | 9 | 2022 | - | 89% | 88% | 100% | 83.33% | 100% | 0.32% | 67.35% | 100% | 68.52% | 94.44% | 91.92% | 100% | 0 |
| 120623 | RS Ibu dan Anak Puri Betik Hati | 9 | 2022 | - | 95.58% | 99% | 100% | 70.83% | 84.29% | 0% | 86% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 120624 | RS Umum Permata Hati Metro | 9 | 2022 | - | 65% | 80% | 82.81% | 63.64% | 67.97% | 76.83% | 100% | 100% | 100% | 96.88% | 57.81% | 88.24% | 0 |
| 120625 | RS Umum Daerah Pesanggrahan | 9 | 2022 | - | 100% | 100% | 100% | 87.5% | 84.64% | 0% | 100% | 100% | 88.63% | 100% | 100% | 100% | 0 |
| 120626 | RS Umum Ali Sibroh Malisi | 9 | 2022 | - | 95.45% | 90% | 86.33% | 0% | 87.99% | 2.7% | 38.99% | 100% | 95.06% | 87.5% | 82.03% | 100% | 85.6 |
| 120627 | RS Ibu dan Anak Mutiara Putri | 9 | 2022 | - | 91.35% | 89% | 93.18% | 0% | 77.64% | 0% | 82.07% | 100% | 88.25% | 85.42% | 95.24% | 0% | 0 |
| 120628 | RSUP Fatmawati | 9 | 2022 | - | 82.06% | 88% | 98.56% | 100% | 49.08% | 2.71% | 79.39% | 97.21% | 82.33% | 100% | 96.38% | 100% | 0 |
| 120629 | RS Ibu dan Anak Asih Kota Metro | 9 | 2022 | - | 95.5% | 100% | 100% | 100% | 90.51% | 0% | 100% | 92.64% | 84.8% | 100% | 100% | 0% | 0 |
| 120630 | RS Ibu dan Anak Restu Bunda | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.45% | 100% | 100% | 100% | 0 |
| 120631 | RS Azizah | 9 | 2022 | - | 87.2% | 100% | 99.68% | 100% | 91.49% | 0% | 95.35% | 100% | 99.94% | 0% | 100% | 0% | 0 |
| 120632 | RS Bhayangkara Polda Lampung | 9 | 2022 | - | 95% | 93% | 100% | 50% | 90% | 2.53% | 60% | 94.74% | 93.33% | 92.86% | 90% | 100% | 0 |
| 120633 | RS Umum Daerah Tebet | 9 | 2022 | - | 97.75% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 86.68% | 100% | 100% | 100% | 0 |
| 120634 | RS Jantung Jakarta | 9 | 2022 | - | 90.24% | 98% | 99.93% | 0% | 51% | 0% | 70.55% | 100% | 96.38% | 75.93% | 98.94% | 100% | 0 |
| 120635 | RS Umum Jakarta | 9 | 2022 | - | 100% | 100% | 92.57% | 0% | 80.92% | 2.54% | 60.85% | 100% | 85.41% | 50% | 83.33% | 100% | 100 |
| 120636 | RS Umum Daerah Jati Padang | 9 | 2022 | 07-10-2024 | 97% | 100% | 100% | 100% | 80.94% | 2% | 84.03% | 100% | 91.99% | 100% | 100% | 100% | 0 |
| 120637 | RS Umum AL Cilandak | 9 | 2022 | 07-10-2024 | 94.92% | 100% | 100% | 0% | 47.33% | 1.67% | 93.98% | 100% | 88.45% | 97.69% | 100% | 100% | 0 |
| 120638 | RS Gigi Dan Mulut Angkatan Udara | 9 | 2022 | - | 87.92% | 98% | 100% | 0% | 96.95% | 100% | 0% | 0% | 99.37% | 98.7% | 96.19% | 100% | 0 |
| 120639 | RS Primaya Bhakti Wara | 9 | 2022 | - | 86.82% | 85% | 100% | 100% | 86.46% | 9.18% | 90.71% | 99.21% | 99.76% | 85.38% | 100% | 100% | 0 |
| 120640 | RS Griya Medika Dompet Dhuafa | 9 | 2022 | - | 93.48% | 90% | 98.26% | 100% | 71.34% | 0% | 58.33% | 100% | 100% | 78.57% | 64.29% | 83.33% | 91 |
| 120641 | Rumkital dr. Midiyato Suratani | 9 | 2022 | - | 100% | 100% | 100% | 100% | 99.02% | 7.89% | 100% | 87.88% | 63.78% | 60% | 98.81% | 80% | 0 |
| 120642 | RS Ibu dan Anak AL-Fauzan | 9 | 2022 | - | 91.03% | 100% | 100% | 0% | 70% | 0% | 100% | 100% | 95.74% | 100% | 100% | 100% | 0 |
| 120643 | RS Umum Penawar Medika | 9 | 2022 | - | 85.14% | 79% | 100% | % | 82.14% | 0% | 79.25% | 100% | 95% | 98.46% | 96.27% | 0% | 81.83 |
| 120644 | RS Ibu dan Anak Muhaya | 9 | 2022 | - | 96% | 96% | 94% | 8% | 92.5% | 10% | 96% | 92% | 90% | 90% | 93.33% | 90% | 0 |
| 120645 | RS Ibu dan Anak Resti Mulya | 9 | 2022 | - | 96.5% | 100% | 100% | 100% | 94.98% | 0% | 92% | 100% | 96.97% | 100% | 100% | 100% | 0 |
| 120646 | RS Umum Pengayoman Cipinang | 9 | 2022 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 92.44% | 50% | 31.03% | 0% | 0 |
| 120647 | RS Pusdikkes | 9 | 2022 | - | 87% | 100% | 100% | 100% | 35.09% | 0% | 25% | 100% | 95.35% | 90% | 100% | 100% | 0 |
| 120648 | RS Umum Andhika | 9 | 2022 | - | 90.75% | 89% | 100% | 0% | 52.09% | 0% | 59.03% | 100% | 99.18% | 100% | 100% | 100% | 0 |
| 120649 | RS Umum Mutiara Bunda | 9 | 2022 | - | 97.08% | 100% | 100% | 90% | 97.93% | 2.48% | 27.42% | 100% | 100% | 94.12% | 100% | 100% | 90 |
| 120650 | RS Ibu dan Anak Dzakirah | 9 | 2022 | - | 88.55% | 86% | 100% | 100% | 86.17% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.