Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120651 | RS Umum Daerah Menggala Tulang Bawang | 9 | 2022 | - | 89% | 88% | 100% | 100% | 97.27% | 0% | 91.87% | 100% | 91.08% | 100% | 100% | 100% | 94 |
| 120652 | RS Umum Setia Mitra | 9 | 2022 | - | 90.2% | 100% | 100% | 0% | 88% | 0% | 78.57% | 100% | 91.58% | 50% | 100% | 100% | 0 |
| 120653 | RS Umum Bhayangkara Lemdiklat Polri | 9 | 2022 | - | 83% | 84% | 100% | 0% | 97.24% | 0% | 59.21% | 100% | 98.03% | 60.71% | 100% | 0% | 0 |
| 120654 | RS Ibu dan Anak Rona | 9 | 2022 | - | 69.38% | 99% | 95.83% | 0% | 90.1% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 120655 | RS Umum Prikasih | 9 | 2022 | - | 89.53% | 100% | 96.07% | 100% | 30.41% | 6.07% | 66.72% | 97.15% | 95.67% | 91.41% | 79.7% | 100% | 0 |
| 120656 | RS Umum Haji Kamino | 9 | 2022 | - | 89.82% | 96% | 100% | 66.67% | 100% | 0.92% | 95.24% | 100% | 100% | 95.08% | 100% | 100% | 0 |
| 120657 | RS Umum Daerah Depati Hamzah | 9 | 2022 | - | 81.82% | 70% | 100% | 66.67% | 79.75% | 0% | 100% | 95.35% | 94.08% | 96% | 100% | 100% | 0 |
| 120658 | RS Khusus Daerah Duren Sawit | 9 | 2022 | - | 78.95% | 100% | 100% | 100% | 84.26% | 2.5% | 83.1% | 100% | 92.46% | 37.5% | 100% | 100% | 0 |
| 120659 | RS Muhammadiyah Taman Puring | 9 | 2022 | - | 82.35% | 100% | 100% | 100% | 100% | 3.12% | 75.35% | 100% | 100% | 0% | 100% | 0% | 0 |
| 120660 | RS Umum Daerah Zainal Abidin Pagar Alam | 9 | 2022 | - | 89.95% | 97% | 94.77% | 100% | 66.97% | 0% | 100% | 100% | 89.38% | 0% | 98.57% | 100% | 0 |
| 120661 | RS Bakti Timah Pangkalpinang | 9 | 2022 | - | 90.93% | 94% | 98.6% | 100% | 70.42% | 0% | 81.3% | 100% | 88.14% | 100% | 92.86% | 100% | 0 |
| 120662 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 9 | 2022 | - | 71.83% | 86% | 94.24% | 0% | 99.95% | 0.54% | 89.01% | 100% | 99.45% | 98.85% | 83.83% | 100% | 0 |
| 120663 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 9 | 2022 | - | 88% | 91% | 92.24% | 84.38% | 83.27% | 5.58% | 76% | 0% | 87.63% | 84.97% | 78.09% | 98.21% | 95.52 |
| 120664 | RS Umum Daerah Cipayung | 9 | 2022 | - | 92.5% | 100% | 100% | 100% | 87.64% | 0% | 81.98% | 80% | 90.67% | 84% | 100% | 100% | 0 |
| 120665 | RS Medika Insani | 9 | 2022 | - | 93.78% | 75% | 100% | 100% | 71.19% | 2.98% | 23.88% | 100% | 85.33% | 100% | 97.02% | 100% | 0 |
| 120666 | RS Candimas Medical Center | 9 | 2022 | - | 85.42% | 81% | 92.11% | 75% | 87.72% | 0.89% | 79.76% | 100% | 98.55% | 60% | 98.43% | 0% | 0 |
| 120667 | RS Umum Bhakti Timah | 9 | 2022 | - | 100% | 98% | 99.87% | 83.33% | 43% | 0% | 89.92% | 100% | 96.12% | 79.41% | 98.41% | 100% | 0 |
| 120668 | RS Umum Tebet | 9 | 2022 | - | 91.63% | 97% | 100% | 0% | 85.38% | 10.64% | 83.62% | 93.75% | 85.41% | 80.26% | 100% | 88.46% | 0 |
| 120669 | RS Umum Yadika | 9 | 2022 | - | 75.5% | 97% | 96.98% | 100% | 73.5% | 0% | 95% | 100% | 95.41% | 100% | 100% | 0% | 0 |
| 120670 | RS Umum Arsani | 9 | 2022 | - | 95% | 90% | 89.86% | 41.67% | 87.5% | 1.85% | 86.96% | 100% | 99.76% | 97.83% | 95.65% | 100% | 0 |
| 120671 | RS Umum Mardi Waluyo | 9 | 2022 | - | 93.91% | 86% | 100% | 100% | 86.52% | 0% | 93.64% | 100% | 92.39% | 64.71% | 100% | 100% | 0 |
| 120672 | RS Khusus Mata Nusantara | 9 | 2022 | - | 100% | 100% | 100% | 0% | 76.79% | 0% | 100% | 0% | 88.52% | 100% | 100% | 100% | 0 |
| 120673 | RS Ibu dan Anak Avisena | 9 | 2022 | - | 46% | 75% | 48.1% | 100% | 55.26% | 30.43% | 11.39% | 31.65% | 72.92% | 91.3% | 71.52% | 82.23% | 0 |
| 120674 | RS Umum Wisma Rini Pringsewu | 9 | 2022 | - | 90% | 90% | 98.72% | 75% | 79.5% | 2.9% | 57.8% | 100% | 99.73% | 0% | 99.42% | 100% | 0 |
| 120675 | RS Umum Bakti Timah Muntok | 9 | 2022 | - | 97% | 97% | 100% | 100% | 76% | 15.38% | 80% | 100% | 45.97% | 100% | 100% | 100% | 0 |
| 120676 | RS Umum Daerah Kramat Jati | 9 | 2022 | - | 86.72% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 93.51% | 100% | 100% | 100% | 0 |
| 120677 | RS Umum Agung | 9 | 2022 | - | 90.7% | 91% | 91.92% | 0% | 80.58% | 6.06% | 55.86% | 100% | 88.26% | 80% | 91.92% | 100% | 0 |
| 120678 | RS Siloam Bangka | 9 | 2022 | - | 87.04% | 100% | 96.77% | 0% | 36% | 9.41% | 74.87% | 100% | 99.83% | 100% | 98.4% | 80% | 0 |
| 120679 | RS Umum Daerah Tulang Bawang Barat | 9 | 2022 | - | 93.56% | 100% | 100% | 0% | 94.2% | 100% | 90% | 100% | 96% | 100% | 100% | 100% | 96 |
| 120680 | RS Yadika Kebayoran Lama | 9 | 2022 | - | 89% | 100% | 100% | 0% | 88% | 0% | 91.74% | 0% | 94.09% | 90% | 100% | 100% | 0 |
| 120681 | RS Umum Siloam Mampang | 9 | 2022 | - | 99.59% | 100% | 100% | 100% | 88.24% | 25% | 92.7% | 100% | 100% | 0% | 100% | 100% | 0 |
| 120682 | RS Umum Asy-Syifa Medika | 9 | 2022 | - | 85.5% | 86% | 100% | 100% | 100% | 0% | 97.63% | 100% | 98.67% | 33.33% | 100% | 100% | 0 |
| 120683 | RS Pratama Bangka Tengah | 9 | 2022 | - | 100% | 100% | 100% | 0% | 95.18% | 0% | 100% | 100% | 95.57% | 100% | 100% | 0% | 0 |
| 120684 | RS Jantung Bina Waluya | 9 | 2022 | - | 84% | 95% | 100% | 100% | 88.84% | 0% | 97.69% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120685 | RS Umum Daerah Pesawaran | 9 | 2022 | - | 90% | 100% | 100% | 100% | 89.32% | 0% | 89.53% | 100% | 90.07% | 89.29% | 100% | 100% | 0 |
| 120686 | RS Umum Daerah Ragab Begawe Caram | 9 | 2022 | - | 80% | 82% | 74.29% | 43.59% | 43.29% | 0% | 100% | 100% | 97.38% | 0% | 100% | 100% | 0 |
| 120687 | RS Ibu dan Anak JWCC Asih | 9 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 91.67% | 0% | 0% | 100% | 0 |
| 120688 | RS Ibu dan Anak Harapan Bunda | 9 | 2022 | - | 86.5% | 100% | 100% | 100% | 84% | 0% | 100% | 100% | 98.98% | 100% | 100% | 0% | 0 |
| 120689 | RS Umum Daerah Kab. Bangka Selatan | 9 | 2022 | - | 49% | 46% | 76.19% | 100% | 97.44% | 0% | 97.2% | 100% | 92.18% | 0% | 83.48% | 100% | 0 |
| 120690 | RS Ibu dan Anak Mutiara Hati | 9 | 2022 | - | 93.5% | 100% | 100% | 100% | 86.38% | 0% | 85.28% | 100% | 89.34% | 82.86% | 100% | 100% | 0 |
| 120691 | RS Umum Harum | 9 | 2022 | - | 85% | 75% | 100% | 0% | 80.41% | 1.43% | 61.05% | 100% | 99.98% | 100% | 100% | 80% | 0 |
| 120692 | RSUP Persahabatan | 9 | 2022 | - | 88.56% | 97% | 100% | 100% | 60.16% | 4.17% | 100% | 100% | 90.66% | 92.37% | 100% | 100% | 0 |
| 120693 | RS Umum Surya Asih | 9 | 2022 | - | 78.5% | 88% | 100% | 100% | 80.29% | 0% | 84.09% | 100% | 94.59% | 81.82% | 98.1% | 100% | 0 |
| 120694 | RS Umum Daerah Kriopanting Payung | 9 | 2022 | - | 92.5% | 94% | 100% | 0% | 79.91% | 50% | 82.64% | 100% | 94.32% | 100% | 100% | 0% | 0 |
| 120695 | RS Ketergantungan Obat | 9 | 2022 | - | 91.5% | 94% | 100% | % | 33.33% | 0% | 89.55% | 0% | 99.78% | 100% | 0% | 0% | 0 |
| 120696 | RS Umum Daerah Ciracas | 9 | 2022 | - | 96% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 120697 | RS Ibu dan Anak Kemang Medical Care | 9 | 2022 | - | 78.27% | 86% | 99.92% | 60% | 94.23% | 11.11% | 74.13% | 100% | 99.82% | 70.61% | 61.57% | 100% | 0 |
| 120698 | RS Umum Gladish Medical Center | 9 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 1.96% | 92.59% | 100% | 98.2% | 42.86% | 100% | 77.78% | 90 |
| 120699 | RS Umum Daerah Muhammad Zein | 9 | 2022 | - | 69% | 94% | 99.86% | 100% | 38.79% | 0% | 100% | 100% | 97.65% | 0% | 100% | 0% | 0 |
| 120700 | RS Umum Daerah Budhi Asih | 9 | 2022 | - | 87.04% | 100% | 100% | 100% | 55.94% | 1.82% | 82.51% | 100% | 100% | 87.11% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.